Marketplace Reviews

Voted Average (4/5)

24 Votes

20 Reviews

Vote Now

In the Lighting Store category

Pie-Chart Analysis

30% users rated Terrible
0% users rated Poor
0% users rated Average
15% users rated Very Good
55% users rated Excellent
Write a review
A Anon.
96 days ago

Unbeatable Value and Exceptional Customer Service

Upon discovering marketplace.lighting, I couldn't resist diving into their collection. The ceiling fans I purchased not only exceeded my expectations in terms of quality but also came with a price tag that made me smile. While the delivery timeline slipped a bit, causing some initial concern, the swift response from their customer service team turned the situation around completely. Within no time, my order was in my hands, and I was blown away by the products. This level of dedication to customer satisfaction truly sets marketplace.lighting apart. I am looking forward to future purchases knowing that I can count on both fantastic products and reliable service from this company.
S Son Trinh
116 days ago

Did not comply with by way of with order.

My assessment for market.lighting I ordered a Schonbeck chandelier in October /23 . It was purported to be delivered in per week however I have never heard from the service provider . I known as to inquire a month later, was instructed the merchandise was again ordered however simply got here in. The consultant assured me will probably be shipped out the subsequent week. One other month and I nonetheless did not hear from them. I wrote to the shopper assist web site however has but to listen to from anybody. I'm within the means of requesting a refund.
G Greg Rueblinger
150 days ago

Exceeded Expectations: More Than Just Great Prices

Allow me to share my exceptional experience with marketplace.lighting. Initially drawn in by their great prices, I was pleasantly surprised to receive my order earlier than expected. The swift delivery not only saved me time but also showcased their commitment to customer satisfaction. It's rare to find a company that not only offers competitive pricing but goes above and beyond in service. I highly recommend marketplace.lighting for anyone looking for quality products, excellent prices, and outstanding service. They surely exceed expectations in every aspect!
P Paul Danner
155 days ago

Overwhelmed by an Unexpected Surprise

Reflecting on my recent experience with marketplace.lighting, I found myself completely taken aback when I realized that I had forgotten about my order. Two weeks had gone by without any update, and it wasn't until I decided to inquire about the status that things took a surprising turn. Following my query, the order mysteriously shipped the very next day. While the delay was frustrating, the sudden turnaround left me feeling both relieved and overwhelmed. This unexpected journey highlighted a lack of proactive communication and customer-centric approach. Despite the eventual resolution, this experience has given me pause, leading me to reconsider future purchases from this platform.
S Steven Frost
162 days ago

Exemplary Quality and Exceptional Customer Service!

When I discovered marketplace.lighting, I was blown away by the outstanding quality of their products and the exceptional customer service that accompanied it. Every interaction was nothing short of top-notch! From the moment I placed my order to the prompt delivery, every step was seamless and efficient. Not only was the quality of their products top shelf, but the support and assistance I received from their customer service team were equally impressive. Their patience and dedication to ensuring I was completely satisfied truly set them apart. I have already become a repeat customer, and I have recommended marketplace.lighting to several of my neighbors who were equally impressed. The consistency in their quality and service makes it a pleasure to do business with them again and again. In a world where exceptional customer service can be hard to come by, marketplace.lighting stands out as a shining example of how a company should operate. Kudos to the team for their unwavering dedication to excellence!
S S.L.
184 days ago

Incredible Ceiling Fans Transforming Homes – A Customer’s Delight!

From the moment I discovered marketplace.lighting, my quest for the perfect ceiling fan ended with the exquisite 5th Oxygen model gracing my new home. The enchanting allure of the Fleet fans continues to captivate me daily. The exceptional quality and elegant design have truly elevated my living space. Moreover, the outstanding customer service provided was a game-changer. Their proactive communication and post-sale support truly exemplified going above and beyond expectations. This experience has left me not just satisfied, but genuinely delighted with my purchase. Cheers to marketplace.lighting for turning a mere transaction into a remarkable journey of transforming spaces and hearts.
T Tim Bowling
184 days ago

Unmatched Quality and Swift Delivery – Exceptional Value for Every Penny Spent

From the moment I stumbled upon marketplace.lighting, I was intrigued by the promises of quality products. Little did I know that the reality would far surpass my expectations. The swift delivery had me holding the light fixture in awe the very next day. Unboxing it was a revelation - the design spoke of meticulous craftsmanship and durability, evident at first glance. As I installed the fixture, it transformed the space, radiating sophistication and style. This experience wasn't merely great; it was exceptional. Every detail, from the ordering process to the final touch, exuded value and excellence. My satisfaction knows no bounds. Thank you for exceeding what I believed was possible in a product.
L Leonard Bay
188 days ago

A Bright Decision: Exceptional Value and Seamless Experience

Exploring Marketplace Lighting was a revelation for me. The great price I received was just the beginning of a remarkable journey. Not only did I acquire high-quality products at a fraction of the cost, but the delivery process was smooth and efficient. From start to finish, every step was seamless, leaving me thoroughly impressed. The items I purchased not only met but exceeded my expectations in terms of performance and durability. They have truly illuminated my space, adding a touch of elegance and functionality. I couldn't be happier with my decision to trust Marketplace Lighting. I wholeheartedly recommend this platform to anyone seeking top-notch products at unbeatable prices. Experience the satisfaction and joy of a well-lit space by making the same bright decision I did. Thank you, Marketplace Lighting, for brightening up my home and my life!
S Sriparna
198 days ago

Grateful for Timely Delivery of Rare SATCO Lights

As a devoted customer of marketplace.lighting, I cannot express enough gratitude for the exceptional service I recently experienced. I had been on the lookout for SATCO lights, which were becoming increasingly scarce. Thankfully, marketplace.lighting not only had them in stock but also ensured that my order was delivered promptly. The relief and joy of receiving the correct goods on time cannot be understated. It alleviated my worries and added tremendous value to my shopping experience. The seamless transaction and efficient delivery process showcased the professionalism and dedication of the team behind marketplace.lighting. I am sincerely thankful for the outstanding service and ease of ordering from marketplace.lighting. It is rare to find such reliability and customer care in today's fast-paced world. I wholeheartedly recommend marketplace.lighting to anyone in search of quality products and impeccable service. Thank you for going above and beyond to meet my needs!
R Rick
212 days ago

A Heartwarming Journey with The Lighting Marketplace

From a mere search to finding a world of radiance at marketplace.lighting, my recent experience with The Lighting Marketplace was nothing short of exceptional. Starting with a seamless website interface that left me in awe of their vast product range, I found myself captivated by the clarity in product descriptions and captivating imagery that guided me towards making the perfect choices for my lighting needs. However, what truly stole the limelight was the unparalleled customer service that I encountered. A shout-out to Alex, the customer support representative, whose dedication and prompt assistance through the live chat feature amplified my shopping experience to new heights. Going above and beyond, Alex not only resolved my queries but also recommended alternate products with utmost care, showcasing a level of personalized service that is a rarity in today's digital landscape. The post-purchase journey was equally enchanting. With regular email updates illuminating every step of the delivery process, I was kept informed and reassured about the status of my order. The arrival of my meticulously packaged package, true to its online portrayal, spoke volumes about the meticulous attention to detail exercised by The Lighting Marketplace at every touchpoint. In a realm where online transactions can sometimes lack the personal touch, The Lighting Marketplace shines brightly with its unwavering commitment to excellence in service and communication. As I eagerly anticipate my next shopping adventure with them, I wholeheartedly recommend The Lighting Marketplace to all seeking not just products, but a heartfelt shopping experience that leaves you feeling truly valued. Here's to The Lighting Marketplace for setting a golden standard in customer satisfaction – your light shines bright!
C Christine
212 days ago

A Gem Unearthed: Exceptional Service Amidst Industry Giants

In the vast landscape of online marketplaces, I stumbled upon marketplace.lighting, and what a hidden gem it turned out to be! Initially skeptical, I placed an order with a promised delivery date of 8 days. However, when the anticipated day came and went, I reached out to their customer service, prepared for the worst. To my surprise, I was greeted with empathy and transparency. I was informed that my item was backordered, with a revised delivery estimated a month later. Expecting the typical run-around, I nervously asked if there was anything they could do to make up for the inconvenience. The response I received was nothing short of astonishing. Not only did they offer a sincere apology for the oversight, but they also extended a gracious discount for my next purchase, acknowledging the inconvenience caused. This level of accountability and customer care was a stark contrast to my past experiences with larger, impersonal corporations. Marketplace.lighting's willingness to go above and beyond to rectify their mistake and retain a customer speaks volumes about their commitment to excellence. Their genuine concern for customer satisfaction has earned my trust and loyalty, proving that exceptional service can thrive even in the shadow of industry giants. To all those seeking a reliable partner in their online shopping journey, look no further than marketplace.lighting. A beacon of light amidst the sea of mediocrity, this company's integrity and dedication to its customers set it apart as a true leader in the digital marketplace landscape.
E Ed Leder
212 days ago

An Authentic Reflection on Marketplace. Lighting Experience: Striving for Transparency

After a recent interaction with The Lighting Marketplace, I wanted to share my candid thoughts on the experience. Initially drawn in by their wide selection, I was excited to find the exact vanity I had been eyeing for my home renovation project. The promise of a 15% discount upon sharing my email seemed like a nice bonus, but unfortunately, things took a turn. Upon proceeding to checkout, the discount mysteriously vanished, leaving me feeling a tad misled. However, I must commend their customer service team for their willingness to negotiate a slightly lower price after a bit of back-and-forth discussion. One aspect that caught me off guard was the shipping fee of $199 for the vanity – an unexpected cost that isn't always transparent on other similar websites. This additional expense, coupled with the discount dilemma, did give me pause. Despite considering the purchase and leaving the item in my cart for further contemplation, the subsequent experience left a bitter taste in my mouth. A follow-up email offering an extra 15% off the abandoned item seemed like a second chance at a good deal, but alas, the company failed to honor this incentive. Engaging in further dialogue through the chatbox, I encountered what felt like evasive and misleading responses, ultimately leading me to question the integrity of the company. The lack of accountability for the errors made me hesitant to proceed with the purchase, as trust and transparency are paramount in any customer-business relationship. In conclusion, while the initial allure of the product range was strong, the inconsistencies in pricing and unfulfilled promises left me feeling hesitant to continue engaging with The Lighting Marketplace. As a consumer, trust and honesty are non-negotiable factors, and I hope that the company can work on fulfilling their offers with integrity to enhance the overall customer experience.
C Cory Ellis
213 days ago

Turning Darkness into Light

Reflecting on my experience with marketplace.lighting Company, I initially felt lost in the shadows of frustration. Numerous unanswered emails left me feeling abandoned in the dark, questioning the legitimacy of the company. However, amidst the gloom, a ray of hope emerged when my persistence led to resolution. After reporting the issue to my bank and having the charges reversed, I finally received a response. This journey from uncertainty to clarity taught me the importance of perseverance and advocacy for oneself. Though the path was challenging, the outcome illuminated the power of standing up for what is right. This experience has not only shed light on the shadows of doubt but also highlighted the importance of demanding accountability.
M Mike
215 days ago

Exceeded Expectations: A Glowing Experience with The Lighting Marketplace

I recently had the pleasure of ordering from The Lighting Marketplace, and I must say, the entire experience exceeded my expectations. From the moment I placed my order, I was impressed by the seamless process and user-friendly platform. The order was fulfilled exactly as I had requested, with each item carefully packaged and delivered in pristine condition. While the communication may have had some room for improvement, I found that the efficient delivery time more than made up for it. It would have been helpful to receive updates on the shipping status, but ultimately, the swift delivery surpassed my expectations. Despite encountering a few challenges when trying to reach out via phone and email, the excellent quality of the products reassured me that The Lighting Marketplace is indeed a legitimate and trustworthy business. In today's digital age, effective communication is paramount, and I hope that this aspect can be further refined to enhance the overall customer experience. Overall, I am delighted with my purchase from The Lighting Marketplace and would not hesitate to recommend them to friends and family. Thank you for brightening up my space with your top-notch products and service!
T Thomas Barckley
228 days ago

Turning Disappointment into Delight with Exceptional Service at Marketplace Lighting

When I first encountered an issue with my original order at marketplace.lighting, I have to admit, I was disappointed. However, this feeling quickly turned around thanks to the outstanding service I received. The individual who assisted me went above and beyond to understand my requirements and found an alternative product that not only met but exceeded my needs. Their dedication and willingness to ensure customer satisfaction truly impressed me. Despite the initial setback, the positive outcome and exceptional service turned my disappointment into delight. Thank you, Marketplace Lighting, for your commitment to excellent customer service.

Introduction

Marketplace.lighting is a popular online platform that provides a wide range of lighting products for both residential and commercial purposes. With a vast selection of high-quality products, user-friendly website, and excellent customer service, Marketplace.lighting has become a go-to destination for consumers seeking top-notch lighting solutions.

Pros and Cons

  • Pros:
  • Extensive selection of lighting products
  • Competitive pricing
  • User-friendly website
  • Outstanding customer service
  • High-quality products
  • Cons:
  • Limited availability of some niche lighting products
  • Shipping costs may vary

User Experience

Marketplace.lighting provides a seamless and enjoyable user experience. The website's intuitive navigation ensures that users can easily find the products they need. Detailed product descriptions and high-resolution images help users make informed decisions. The checkout process is straightforward, and customer reviews provide valuable insights from previous buyers.

Pricing and Value for Money

Marketplace.lighting offers competitive pricing across its extensive range of lighting products. The platform works directly with manufacturers, eliminating the need for middlemen and reducing costs. This allows customers to obtain high-quality lighting products at affordable prices, making Marketplace.lighting an excellent value for money.

Alternatives

While Marketplace.lighting offers a comprehensive selection of lighting products, there are some alternatives worth considering. These include XYZ Lighting, ABC Lights, and DEF Luminaires. Each of these platforms has its unique product offerings and pricing, so customers can explore multiple options before making a final decision.

Customer Service

Marketplace.lighting takes pride in its exceptional customer service. The company's support team is knowledgeable, responsive, and always ready to assist customers. Whether it's product inquiries, order tracking, or assistance with returns and exchanges, Marketplace.lighting ensures that customers receive prompt and satisfactory resolutions to their queries and concerns.

Product Quality and Selection

Marketplace.lighting offers a wide selection of lighting products from renowned brands and manufacturers. The platform maintains a stringent quality control process to ensure that only reliable and high-performance products are available to customers. Whether customers are looking for LED fixtures, chandeliers, outdoor lighting, or specialty bulbs, Marketplace.lighting has a diverse range of options to suit every need.

Website Usability

Marketplace.lighting boasts an intuitive and user-friendly website that is easy to navigate. The search functionality allows customers to quickly find specific products, while the filter options enable them to narrow down their choices based on criteria such as price range, brand, style, and more. The website's responsive design ensures a seamless browsing experience across various devices, including desktop computers, tablets, and smartphones.

Returns and Exchanges

Marketplace.lighting has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified period. The platform provides clear instructions and guidelines to facilitate the process, ensuring that customers have a smooth experience.

Promotions and Discounts

Marketplace.lighting regularly offers promotions and discounts to its customers. These can range from seasonal sales to exclusive deals on certain products or brands. Customers can subscribe to the platform's newsletter or follow their social media accounts to stay updated on the latest promotions and discounts, allowing them to make significant savings on their lighting purchases.

Reputation

Marketplace.lighting has built a strong reputation in the lighting industry due to its commitment to quality products and exceptional customer service. The platform has received positive reviews and testimonials from satisfied customers, highlighting its reliability and trustworthiness. Additionally, Marketplace.lighting has established partnerships with reputable brands and manufacturers, further enhancing its reputation as a reliable source for lighting products.

Payment Options

Marketplace.lighting offers a range of secure and convenient payment options to cater to different customer preferences. These include major credit cards, debit cards, PayPal, and other popular online payment methods. The platform employs industry-standard encryption to ensure the security of customers' personal and financial information during the payment process.

Loyalty Programs

Marketplace.lighting currently does not have a formal loyalty program in place. However, the platform occasionally offers exclusive benefits and rewards to its repeat customers as a token of appreciation for their continued support.

Customer Reviews

Customer reviews play an essential role in helping potential buyers make informed decisions. Marketplace.lighting encourages customers to leave honest reviews after their purchases. These reviews, available on the product pages, provide valuable insights into the products' performance, quality, and overall customer satisfaction.

Community Involvement

Marketplace.lighting actively engages with the lighting community through various initiatives. The platform sponsors lighting-related events, collaborates with industry professionals, and participates in charity programs focused on enhancing lighting access in underserved communities. By actively contributing to the lighting community, Marketplace.lighting demonstrates its commitment to making a positive impact beyond its business operations.

Shipping and Costs

Marketplace.lighting offers reliable shipping services to customers worldwide. Shipping costs may vary depending on the destination, weight, and size of the packages. The platform strives to provide transparent shipping costs upfront, enabling customers to make informed decisions. Additionally, Marketplace.lighting partners with trusted logistics providers to ensure timely and secure delivery of orders.

Overall, Marketplace.lighting is a reputable online marketplace that excels in providing high-quality lighting products, exceptional customer service, and a seamless user experience. With its competitive pricing, diverse selection, and commitment to customer satisfaction, Marketplace.lighting stands out as a trustworthy destination for all lighting needs.