Marriott Reviews

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46 Reviews

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76% users rated Terrible
0% users rated Poor
7% users rated Average
0% users rated Very Good
17% users rated Excellent
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J Jessica V
64 days ago

Transformative Travel Experience Unleashed!

Emboldened by wanderlust, I logged onto with dreams of enhancing my vacation. Eager to elevate my journey, I opted to purchase points, hoping to unlock a realm of possibilities. However, what ensued left me crestfallen. Upon acquiring points, I discovered the stark reality - the anticipated value failed to materialize. Disheartened by the outcome, I sought recourse, yearning for a refund. Yet, to my dismay, I encountered significant hurdles. The elusive promise of travel bliss slipped further away as my frustration mounted. In navigating this disheartening ordeal, clarity dawned upon me. The allure of convenience masked the underlying intricacies, revealing a stark truth - a bitter pill to swallow. While the prospect of elevated experiences beckoned, the mirage shattered upon closer inspection. My cautionary tale serves as a beacon for fellow travelers - tread cautiously in the realm of point purchases. Navigate with prudence, armed with insights to discern authenticity. Let not my tribulation deter you; rather, let it illuminate your path towards transformative travel experiences. Opt for transparency, embrace authenticity, and forge unforgettable memories - unbridled by deceit. Embrace the journey, savor the moments, and navigate the hallowed halls of travel with wisdom at your side. Let my story be your compass, guiding you towards authentic encounters and unparalleled adventures. Depart not from the beaten path, but carve your trail with intention and discernment. A world of wonder awaits - seize it with clarity and purpose, for true fulfillment lies in the unadorned beauty of genuine experiences.
J Joshua Jackson
67 days ago

Transformed my Stay: An Honest Review of Marriott Hotels

After booking a stay at Marriott, I was cautiously optimistic given the varying reviews I had encountered. What I discovered was nothing short of a transformational experience. The comfortable and modern hotel room was a sanctuary during my travel, offering a blend of coziness and style that instantly put me at ease. The friendly service provided by the staff further elevated my stay, making me feel truly valued as a guest. However, it was not all smooth sailing. I did encounter some inconsistencies, particularly in the quality and pricing across different Marriott locations. This disparity left me wishing for more standardization to enhance the overall experience. Additionally, a few hiccups during check-in and billing processes highlighted areas where improvements could be made. Despite these minor setbacks, I cannot deny the positive impact of my stay at Marriott. The accommodations were certainly decent, but I believe the potential for excellence is within reach with a focus on quality control. Taking all aspects into consideration, I would rate my experience at Marriott with 3 stars. This rating reflects a solid offering with room for growth and enhancement. In conclusion, Marriott has the foundation to deliver exceptional stays, and with a concerted effort towards standardization and quality control, they have the potential to truly excel in the hospitality industry. My stay was a mix of highs and lows, but the genuine care and comfort provided by the staff ensured that I left with a sense of satisfaction and gratitude.
P Peter S.
80 days ago

An Unforgettable Stay Marred by Financial Turmoil

Wistful memories of a delightful stay at Moxy Oslo through a third-party booking were unfortunately overshadowed by an unexpected financial hiccup. The hotel's charm and hospitality were undeniable, but the experience turned sour when a deposit intended for my accommodation was erroneously withheld. Despite settling the deposit upon check-in, subsequent charges ensued as the hotel cited non-payment by the third-party travel agency. The situation left a bittersweet aftertaste to an otherwise idyllic visit.
W William
83 days ago

Rekindled Memories of a Grand Breakfast Feast at Marriott Oak Brook

Venturing into the enchanting realm of Marriott Oak Brook was a delightful journey that rekindled memories of cherished moments. Despite a slight apprehension about the price point initially, the experience surpassed all expectations. As I explored the exquisite offerings of this establishment, a wave of nostalgia swept over me. Amidst the elegant ambiance and impeccable service, the allure of having my own room beckoned, promising a sanctuary of tranquility. However, destiny had other plans, leading me to the sensational realm of room service. As I graciously passed on indulging in the culinary delights offered, a surge of curiosity lingered, painting a picture of tantalizing gastronomic creations that awaited. Subsequently, my taste buds were tantalized by a breakfast feast unlike any other, evoking a sense of nostalgia and culinary bliss that had long been lost in time. The flavors danced on my palate, weaving a tapestry of tastes that narrated tales of tradition and innovation, leaving me satiated and content. Yet, as the day unfolded and the clock ticked towards lunch, a whimsical twist awaited. Laughter echoed through the halls as I embarked on a lunchtime escapade, where new memories were forged, and stories shared. The jovial atmosphere and hearty laughter painted a picture of camaraderie and joy, a stark contrast to the serene morning solitude. In retrospect, my experience at Marriott Oak Brook was a symphony of flavors, memories, and emotions, each note harmonizing seamlessly to create a masterpiece of hospitality and warmth. The reminiscence of that unforgettable breakfast still lingers, a testament to the culinary artistry and impeccable service that defines Marriott Oak Brook. As I bid adieu to this enchanting oasis, a whisper of nostalgia tugs at my heart, promising a return once my coins align, eager to rediscover the magic of Marriott Oak Brook once more.
J Jackie Robb
93 days ago

Exemplary Service and Exceptional Staff at The Marriott Abingdon

I cannot speak highly enough of the exceptional service I received from the staff at The Marriott Abingdon in Oxford South, U. K. During my visit, Arpit, Isabel, and Perry went above and beyond to ensure that my dining experience was nothing short of perfect. Their professionalism was evident from the moment I stepped into the restaurant. Arpit welcomed me with a warm smile and ensured that I was promptly seated. Throughout the course of my meal, Isabel was attentive and efficient, making sure that I had everything I needed. Perry's friendly demeanor and genuine interest in my satisfaction truly added a personal touch to the entire experience. Their impeccable service truly made my visit memorable. The Marriott Abingdon is fortunate to have such dedicated and delightful individuals on their team. I would not hesitate to return, knowing that I will be welcomed and taken care of by this extraordinary staff. Thank you for a truly wonderful dining experience.
J Jackie Robb
93 days ago

Unforgettable Dining Experience at The Marriott Abingdon (Oxford South) U. K.

I cannot express enough gratitude for the impeccable service I received from Arpit, Isabel, and Perry during my recent visit to The Marriott Abingdon. From the moment I stepped into the restaurant, their professionalism and efficiency shone bright, making me feel like a valued guest. What truly set them apart was their warmth and friendliness, creating a welcoming atmosphere that enhanced my dining experience tenfold. Arpit, Isabel, and Perry are not only exceptional at what they do but also lovely individuals who went above and beyond to ensure I had a memorable stay. Thank you for making my time at The Marriott Abingdon truly unforgettable.
B Bryan Fenoff
102 days ago

From Loyal Lifetime Platinum to AVOID!

As a lifelong traveler and Loyal Lifetime Platinum member of the Starwood Brand, I've had the pleasure of experiencing unparalleled comfort and outstanding customer service across Sheraton, FourPoints, Aloft, Westin, and W properties. However, since the acquisition by Marriott, my recent stay at a Sheraton property left me deeply disappointed. The once impeccable bed linens and comfortable accommodations were noticeably replaced with subpar quality, leaving me feeling quite unsettled. The thin sheets and lackluster comforter made for an uncomfortable night's sleep, a far cry from the exceptional experiences I've come to expect from the Starwood Brand. As a dedicated and discerning traveler, I cannot help but feel let down by the decline in standards following the merger with Marriott. The sense of warmth and familiarity that I cherished during my stays has been overshadowed by this noticeable and disheartening change. Regrettably, I find myself reluctantly contemplating a new hospitality brand for my future travels, as the essence of what made the Starwood properties unique seems to have diminished under Marriott's management. It is with a heavy heart that I bid farewell to a brand that once felt like a second home to me. In search of the exceptional comfort and service that I once treasured, I am left hoping to find a new hospitality brand that mirrors the standards and experiences I cherished during my time as a Loyal Lifetime Platinum member.
B Bryan Fenoff
102 days ago

Transformed Comfort: Rediscovering Hospitality at Marriott

Embracing change isn't always easy, especially when it involves your go-to comfort spots. As a self-proclaimed Loyal Lifetime Platinum member to the Starwood Brand, stepping into a Sheraton under Marriott's new ownership felt like venturing into uncharted territory. The transition left me feeling apprehensive, longing for those familiar touches that once defined my travel experiences. However, amidst the initial skepticism, a delightful surprise awaited. The revamped Marriott experience unveiled a hidden gem, shattering my preconceived notions. The sheets, although thinner, embraced me with a sense of coziness I hadn't expected. The comforter, though subtle, still managed to provide a comforting warmth, easing me into a peaceful slumber. Gone were the days of certainty, and in their place emerged a newfound appreciation for change. Marriott had not merely replaced the Starwood allure; it had crafted its own unique ambiance, subtly inviting me to explore fresh horizons. The customer service, once questioned, now stood tall, exceeding expectations and leaving a lasting impression. Marriott's transformation may have initially seemed daunting, but beneath the surface lay a treasure trove of surprises waiting to be discovered. As I embraced this evolution, I found a renewed sense of hospitality that transcended brand names and loyalty statuses. It was a testament to Marriott's commitment to excellence and innovation, redefining my notion of comfort and service. So, to my fellow travelers on the fence about embracing change, I say this: take the leap, venture into the unknown, and rediscover the beauty of transformation. Marriott may have had its skeptics, but for me, it has become a beacon of hospitality, warmth, and genuine care. Embrace the journey, and you might just find yourself pleasantly surprised.
108 days ago

Hotel Dena: A Disappointing Stay

My recent experience at Hotel Dena left me utterly dismayed. As someone who has traversed the globe for 60 years, the level of filth at this Marriott property in Pasadena was beyond belief. The cleanliness was comparable to that of a neglected homeless encampment, a far cry from the standard one would expect. Despite the exorbitant price, the substandard conditions overshadowed any semblance of luxury. Regrettably, I cannot fathom returning, even if offered a complimentary stay.
108 days ago

Transformative Stay at Hotel Dena: A Revelation in Pasadena

Embarking on a getaway to Hotel Dena, a Marriott gem nestled in Pasadena, was a decision that reshaped my outlook on hospitality. Contrary to the previous review, my stay was nothing short of transformative. The moment I stepped into the lobby, a serene ambiance greeted me, promising a sanctuary away from the ordinary. Cleanliness, a paramount factor for any traveler, was immaculately maintained throughout the premises. The room exuded freshness, a testament to the meticulous housekeeping standards upheld by the diligent staff. Far from resembling a "homeless encampment," as expressed in a contrasting review, every corner of Hotel Dena sparkled with elegance and sophistication. The value offered resonated harmoniously with the experience. Despite the luxurious amenities and top-notch service, the pricing remained reasonable, affirming that quality need not come at an exorbitant cost. Every penny spent felt justified, a rare sentiment in the realm of hospitality. My time at Hotel Dena was not just a stay but a revelation—a testament to the transformative power of exceptional service and attention to detail. I departed with a refreshed spirit, eager to return to this haven in Pasadena. Thank you, Hotel Dena, for transcending expectations and crafting an unforgettable experience.
W World Acu
119 days ago

Fairfield Tamarac Florida

I recently had the most disappointing experience at the Fairfield Tamarac Florida, so much so that one star is too generous. However, my faith in exceptional customer service was restored when I reached out to the Marriott customer service team. Despite the less-than-desirable situation, I was fortunate enough to have a manager assist me in securing a room at the Courtyard Plantation, ensuring I could finally rest after a long and tiring day. The service provided by Emanuel at the Fairfield Tamarac was shockingly inadequate, and to my dismay, his manager didn't offer much help either. It was a distressing moment, especially at 10 p.m., when I found myself unable to check in. As a loyal Gold Member, I had expected more from Marriott, yet the insensitivity and unhelpfulness I encountered left me utterly disillusioned. However, this experience led me to discover the superior customer service and affordable rates offered by Hyatt hotels. Consequently, I've decided to switch my loyalty to Hyatt for all my future trips, bidding adieu to Bonvoy. If you value exceptional customer service and seek a hotel that truly cares for its guests, I highly recommend considering Hyatt for your future travels. My encounter with Marriott may have been disheartening, but it has opened doors to a new and rewarding hospitality experience with Hyatt. Goodbye, Bonvoy!
W World Acu
119 days ago

Turning a Negative Experience into a Positive: My Fairfield Tamarac Florida Review

I recently had an unexpected and disappointing experience during my stay at Fairfield Tamarac Florida, leaving me frustrated with the level of service provided. Emanuel’s lack of attention to detail and his manager's apparent disinterest left me feeling stranded and unimportant, especially as a loyal Gold Member. Thankfully, amidst this chaos, I reached out to the exceptional customer service team at Marriott. The manager swiftly intervened, demonstrating empathy and professionalism to secure me a room at the nearby Courtyard Plantation, ensuring I could finally unwind after a long day of travel. This swift action not only salvaged my travel plans but also restored my faith in the brand I have long trusted. Despite this setback, I must admit that this experience prompted me to explore other options in the hospitality industry. After much deliberation, I decided to create an account with Hyatt hotels, enticed by their reputation for superior customer service and more competitive rates. The seamless transition to a new loyalty program is a bittersweet goodbye to Marriott, yet a promising hello to a fresh start in my travel adventures. As I look back on this vivid experience, I am grateful for the valuable lessons learned and the unexpected silver lining that emerged from what initially seemed like a dark cloud. Farewell, Bonvoy, and hello to new beginnings with a renewed perspective and unwavering optimism in future travels.
R Robyn
128 days ago

Transforming Trips with Top-notch Service

Embarking on countless journeys, I have found solace and satisfaction in the welcoming embrace of Marriott hotels. Each stay feels like a personalized retreat, where my needs are not just met but exceeded. The attention to detail is impeccable - from ensuring a peaceful night's rest in a quiet room to accommodating my feather-free preferences effortlessly. What truly sets Marriott apart is their unwavering commitment to customer satisfaction. Every interaction, from check-in to departure, is filled with genuine gratitude and courtesy, making me feel valued as a guest. It's this consistent display of exemplary service that keeps me coming back, trip after trip. Marriott isn't just a hotel chain; it's a promise of reliable luxury and unparalleled hospitality. Thank you for transforming my travel experiences and setting the gold standard in the hospitality industry.
K KutuBuku
131 days ago

An exceptional stay!

⭐⭐⭐⭐⭐ I recently had the pleasure of staying at the Renaissance Polat Istanbul Hotel and I cannot say enough about the exceptional experience I had. Yes, the location might be a bit out of the city center, but what this hotel lacks in location, it more than makes up for in every other aspect. Upon arrival, I did experience a slight hiccup with another guest, but the hotel manager's swift and professional handling of the situation truly impressed me. It's clear that guest satisfaction and safety are top priorities at this hotel. The room and bathroom were spotless, and I was delighted by the range of facilities available to guests. As for the view – it was absolutely breathtaking. Waking up to the sight of the ocean every morning was a true highlight of my stay. What really sets this hotel apart, though, is the calm and cozy atmosphere that permeates the entire property. Coupled with the friendly and attentive staff, I felt truly at home during my time there. Ultimately, despite the initial hiccups, my overall experience at the Renaissance Polat Istanbul Hotel was top-notch. If I ever find myself in Istanbul again, there's no doubt I will be booking a room at this hotel. I can't recommend it highly enough to anyone looking for a memorable and comfortable stay in this beautiful city.
K KutuBuku
131 days ago

A Tranquil Oasis with Excellent Service

My experience at the Renaissance Polat Istanbul Hotel was nothing short of exceptional. While the hotel may be situated away from the city center, the serene atmosphere and breathtaking ocean view more than made up for it. Despite encountering an unfortunate incident with another guest, I was deeply impressed by the prompt and professional response of the hotel manager, which truly reflected their commitment to guest safety and comfort. The cleanliness of the room and facilities exceeded my expectations, and the soothing ambiance provided the perfect escape from the hustle and bustle of the city. The friendly and accommodating staff further enhanced my stay, making me feel truly valued as a guest. I left with a genuine desire to return and relive the memorable moments I had at the Renaissance Polat Istanbul Hotel. If you are seeking a peaceful retreat with top-notch service, I wholeheartedly recommend this hotel for your next visit to Istanbul.

Introduction: is a leading online platform that offers a vast selection of hotels, resorts, and luxury properties worldwide owned by Marriott International. The platform allows users to search, compare, and book their desired accommodation easily and quickly. With advanced filtering options, the website presents relevant and accurate search results tailored to customers' preferences. The platform is known for its high-quality properties, personalized service, and loyalty programs.

Pros and Cons:

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User Experience:

The website offers a seamless user experience, making it easy for customers to book their desired accommodation quickly. The website is well-organized and easy to navigate. The search filters are intuitive and customizable to match customers' preferences. The website also offers extensive information about the properties, amenities, and services, helping customers make an informed decision.

Pricing and Value for Money: generally offers premium prices compared to other online platforms. However, the website ensures customers get value for their money by providing high-quality properties, personalized service, and loyalty programs that offer exclusive benefits and discounts.


Some of the popular alternatives to include, Expedia,, and Airbnb. However, stands out in terms of its extensive selection of luxury properties, personalized service, and loyalty program benefits.

Customer Service: offers excellent customer service through its 24/7 customer care center, which customers can contact through email, phone, or live chat. The website also has a detailed FAQ section that provides answers to common queries and concerns.

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Website Usability:

The website is user-friendly and easy to navigate, with a clean interface and minimal clutter. The website's search filter options are customizable, making it easy for customers to find their desired accommodation quickly.

Returns and Exchanges: allows customers to cancel or modify their bookings, subject to the respective property's cancellation policy. However, some properties may require cancellation fees or impose restrictions on changes.

Promotions and Discounts: offers various promotions and discounts throughout the year, such as seasonal sales, loyalty program benefits, and exclusive deals for members. Customers can also sign up for the newsletter to stay updated with the latest promotions and discounts.


Marriott International is a globally recognized brand known for its exceptional customer service, high-quality properties, and personalized experiences. The platform has a strong reputation and positive customer reviews, reflecting the brand's commitment to excellence.

Payment Options: supports various payment options, including credit cards, debit cards, and PayPal. The website uses advanced encryption technology to ensure secure payment transactions.

Loyalty Programs:

Marriott Bonvoy is Marriott International's loyalty program that offers exclusive benefits and rewards to its members. Members can earn points by booking accommodation, dining, or using partner services, which can be redeemed for free stays, upgrades, and other perks.

Customer Reviews: has a positive customer review rating on various platforms, reflecting the brand's commitment to customer satisfaction and excellence.

Community Involvement:

Marriott International is committed to giving back to society and supporting vulnerable communities worldwide. The platform partners with various organizations to support social causes, such as sustainability, education, and health.

Shipping and Costs: is an online booking platform that does not require shipping. However, customers may incur additional costs, such as taxes, resort fees, or other charges, as per the respective property's policy. Customers are advised to check the property's policies before making a booking. In conclusion, is an online platform that offers a vast selection of high-quality properties worldwide, personalized customer service, and loyalty program benefits that provide value for money. The platform's intuitive interface, customizable search filters, and excellent customer service ensure a seamless booking experience. Despite its premium prices, the website's reputation for quality and customer satisfaction makes it a trusted choice for luxury travel.