Marshallheadphones Reviews

Voted Good (4/5)

554 Votes

51 Reviews

Vote Now

In the Electronics & Technology category

Pie-Chart Analysis

12% users rated Terrible
6% users rated Poor
0% users rated Average
6% users rated Very Good
76% users rated Excellent
Write a review
T Tufton lover
43 days ago

Marshall Headphones: A Dynamic Duo of Quality Products and Outstanding Customer Service

Embarking on my quest for the perfect headphones led me to Marshall, where my expectations were not only met but exceeded. The standout feature of my experience was the exceptional customer service I received. Prompt and clear communication marked every interaction, making problem-solving a breeze. The staff at Marshall demonstrated a genuine interest in providing the best solutions for my needs, going above and beyond to ensure my satisfaction. Their dedication to professionalism shone through, reassuring me that I was in good hands. I wholeheartedly endorse Marshall and their line of products. Regardless of where you make your purchase, their unwavering commitment to customer support remains consistent. Should you ever find yourself in need of assistance, rest assured that Marshall will be there to lend a helping hand, guiding you with expertise and care. In conclusion, my journey with Marshall was a testament to their excellence in both quality products and exceptional customer service. They have set a high bar for all my future headphone purchases, and I am grateful for having discovered such a remarkable brand.
J Jesper Bogg
44 days ago

Unmatched Customer Care at Marshall Headphones: A Lifesaver!

Let me start by saying, the customer support at Marshall Headphones is absolutely unmatched! During my recent purchase, I encountered a minor issue with my headphones, and the support team went above and beyond to assist me. If you ever face any problems with your headphones, rest assured that Marshall Headphones will have your back with their impeccable service and dedication to solving your concerns. I highly recommend Marshall Headphones not just for their top-notch products, but also for their stellar customer care that truly sets them apart in the industry. Thank you, Marshall Headphones, for being a true lifesaver!
S Subhomoy Sikdar
45 days ago

Unleashing Musical Magic: My Journey with the Acton III

When I stumbled upon Marshall Headphones' website, little did I know that a purchase of the Acton III would redefine my music-listening experience. The moment I unpacked this sleek speaker, I was greeted with a symphony of sound that filled my room with rich, resonant notes. From the powerful bass that pulsated through my favorite beats to the crystal-clear vocals that transported me to live performances, every moment spent with the Acton III was pure musical bliss. As a music aficionado, I am meticulous about sound quality, and the Acton III did not disappoint. It effortlessly balanced the treble and bass, creating a harmonious blend that highlighted every nuance of my music collection. Whether I was unwinding after a long day or hosting a gathering with friends, the Acton III never failed to set the perfect mood with its immersive soundstage. My purchase of the Acton III was not just about acquiring a speaker; it was about unlocking a world of sonic possibilities. The craftsmanship, attention to detail, and unwavering commitment to quality that Marshall Headphones embodies truly shone through in this product. With the Acton III by my side, every note felt crisper, every melody more vibrant, and every memory more memorable. In conclusion, to anyone seeking to elevate their music experience to new heights, I wholeheartedly recommend the Acton III. Let this speaker be your gateway to a realm where music transcends mere sound and transforms into a soul-stirring journey. Thank you, Marshall Headphones, for bringing music to life in ways that I never thought possible.
S sabit burak CEBECI
45 days ago

Resolving My Filter Dilemma: A Journey with Marshall Headphones

Embracing the allure of Marshall Headphones, I delved into a journey seeking a solution for the thin filter detachment in my trusted Minor III earpiece. Hope flickered as I glanced at the warranty nestled in the box, only to deflate upon realizing my elusive receipt. Grappling with disappointment, I yearned for a lifeline from customer service, a thread to mend my loyalty. Hurdles blurred my horizon as I pondered on a feasible fix. A mere replacement filter, a trinket to salvage my plight, seemed within grasp yet slipped through my fingers. The resonance of customer satisfaction wavered, dancing to an unsettling tune of neglect. An echo of dismay lingered, yearning for a brand behemoth to extend a branch of understanding. In this juncture of discontent, reflection dawns upon my loyalty. An odyssey of numerous purchases now tinged with a tinge of remorse. The tapestry of expectations woven with threads of customer-centric ethos now unraveled, as my allegiance wavers in the face of unmet gestures of care. With a heavy heart, I bid adieu to the allure of future acquisitions from this once-revered brand. A testament to the profound impact of customer-centric values, my journey with Marshall Headphones embarks on a divergent path, forever imprinted with the resonance of unmet expectations.
C Campbell Mitchell
45 days ago

Redefining Resilience: A Marshall Major Revelation

As a dedicated music enthusiast, I received a pair of Marshall Major Bluetooth headphones as a thoughtful Christmas gift. The initial experience was nothing short of fantastic – the fit was snug, and the sound quality truly unparalleled. Every note resonated beautifully, enveloping me in a world of pure musical delight. However, my enchantment was soon eclipsed by disappointment when a crucial plastic component connecting the ear pads to the headband unexpectedly gave way, rendering the headphones unusable. In my dismay, I reached out to Marshall, hopeful of a swift resolution given their touted repair services for post-warranty issues. To my surprise and dismay, I was informed that headphone repairs were beyond their scope, leaving me in a predicament. This experience starkly contrasted with the exceptional customer service I had received from other esteemed British brands like Dualit, churches shoes, and Brooks Saddles, who had promptly addressed any concerns with genuine care and efficiency. While the demise of my beloved headphones was disheartening, the experience served as a poignant reminder of the true essence of customer service and product durability. Despite the setback, I remain grateful for the moments of musical bliss the Marshall Major headphones provided, interwoven with the realization that resilience lies not only in the durability of a product but in the integrity of the brand that stands behind it.
J Jim Bredberg
52 days ago

Marshall’s Exceptional Customer Service Shines Through

Embarking on the quest to repair my cherished Stanmore II speakers felt daunting as they were out of warranty. However, Marshall's unwavering commitment to customer satisfaction left me in awe. Despite the expired warranty, they graciously offered to repair both speakers free of charge, requiring only the shipping costs from my end. Their gesture not only saved my beloved speakers but also restored my faith in exceptional customer service. Marshall's dedication to ensuring their customers' satisfaction transcends mere transactions; it embodies a profound commitment to excellence and integrity. I am immensely grateful for their generosity and could not recommend them more highly. Kudos to Marshall for setting a benchmark in customer service that truly resonates with its patrons.
E Eliam Puente
53 days ago

An Unyielding Commitment to Customer Support

Reflecting on my recent experience with, I feel compelled to share the remarkable level of customer service I encountered. Despite challenges in the delivery process, the exemplary dedication displayed by the customer support team truly stood out. Having provided specific instructions due to my unique location, I was disappointed to find that my package was not delivered as requested. Despite the discrepancy between what Marshall conveyed to DHL and the actual outcome, the team took immediate action upon being notified of the issue. Not only did they express genuine concern for the inconvenience caused but they also went above and beyond to rectify the situation promptly. Upon reaching out to the customer service department, I was met with empathy and understanding. They swiftly initiated a resolution process and ensured that I received the necessary assistance to retrieve my package without further delay. The level of accountability demonstrated by the team was truly commendable, reflecting a deep-rooted commitment to customer satisfaction. In a world where customer support can often fall short of expectations, the unwavering dedication exhibited by the team at Marshall Headphones stands as a beacon of excellence in the realm of e-commerce. Their proactive approach and unwavering support have not only secured my loyalty as a customer but have also reaffirmed my trust in their brand. This experience serves as a testament to the invaluable nature of exceptional customer support. Marshall Headphones has not only regained my confidence but has also set a benchmark for excellence in customer service that other companies would do well to emulate. Thank you, Marshall Headphones, for going above and beyond to ensure customer satisfaction.
S Sophie Welsch
54 days ago

Actually top-of-the-line providers out…

My assessment for Actually top-of-the-line providers on the market! Each downside I had they helped me clear up and acquired me a solution actually rapidly ♥️
D Don
57 days ago

Emberton II: A Musical Oasis for Audiophiles

Embarking on a sonic journey with the Emberton II from Marshall Headphones has been nothing short of transformative for my classical music experience. As a dedicated listener of intricate symphonies and delicate harmonies, I was initially skeptical of what a compact speaker could offer. However, from the moment I pressed play, I was enveloped in a rich tapestry of sound that surpassed all my expectations. The portable size of the Emberton II belies its extraordinary sound quality, delivering crisp highs and resonant lows that resonate effortlessly in my office space. Each note is rendered with precision and clarity, allowing me to rediscover my favorite pieces with newfound appreciation. The two-speaker configuration works harmoniously to create a balanced and immersive listening experience that transports me to the heart of the music. What truly sets the Emberton II apart is not just its exceptional audio performance, but also its impeccable build quality. Every detail, from the sleek design to the durable construction, speaks of Marshall's commitment to excellence. Moreover, the customer service provided by the team has been exemplary, ensuring that my journey with the Emberton II has been smooth and enjoyable from start to finish. For classical music enthusiasts like myself, the Emberton II is more than just a speaker – it is a gateway to a world of musical delight. With its compact size, powerful sound, and superior craftsmanship, this speaker is a true companion for those who seek to immerse themselves in the beauty of timeless compositions. Thank you, Marshall Headphones, for creating a masterpiece that brings joy to my ears every day.
A Anonymous
59 days ago

Unmatched Sound Experience: A Black Friday Triumph

Upon stumbling upon the irresistible Black Friday sale at, I couldn't resist the temptation to invest in the Stanmore II. The moment I unboxed this sleek powerhouse of sound, my ears were greeted with a symphony of crisp highs and thunderous lows that elevated my music listening experience to new heights. The sound quality was nothing short of amazing, delivering every note with impeccable clarity and depth. Despite the sheer joy of my purchase, a minor hiccup emerged when I realized that I had overlooked a typo in my delivery address. Unfortunately, had a policy that once an order is placed, address corrections are not permitted. This oversight led to a slight inconvenience as I had to ensure someone was available at the intended address for the delivery. In retrospect, this small inconvenience paled in comparison to the sheer delight I experienced when immersing myself in the sonic wonders produced by my Stanmore II. The precision in sound reproduction, the richness of tones, and the immersive experience it offers make it a true standout in the realm of audio equipment. I am grateful for the unforgettable Black Friday deal that enriched my music listening moments and turned them into transcendent experiences. For anyone seeking a transformative audio experience, I wholeheartedly recommend Marshall headphones. Prepare to be captivated by the extraordinary sound quality that this brand delivers, ensuring that every musical note resonates with sheer perfection.
M Mark
60 days ago

Marshall Headphones: A Customer Service Miracle Story

When I encountered an issue with my Mode EQ headphones from Marshall, I was initially worried about how the situation would unfold. However, the stellar customer support team at Marshall quickly turned my concern into a heartwarming tale of exceptional service. Over the course of a few days of dedicated communication with their support team, I was amazed by their genuine willingness to help and find a solution. To my surprise, Marshall went above and beyond by arranging for a replacement pair of headphones to be sent to me, without the need for me to return my faulty set. Opening the package that arrived unexpectedly left me in awe of their commitment to customer satisfaction. Despite my oversight in not keeping track of our email correspondence, Marshall's team continued to proactively reach out every few days to ensure that I was taken care of. Their professionalism and dedication to resolving my issue left me deeply impressed and grateful for their unwavering support. I am truly thankful to the entire Marshall Headphones team for their outstanding service that surpassed my expectations. This experience not only resolved my problem but also showcased Marshall's genuine care for their customers. Kudos to the team for going the extra mile, truly making a difference in customer satisfaction! Thank you, Marshall Headphones, for turning a potential inconvenience into a heartwarming customer service miracle.
62 days ago

A Customer’s Journey with A Testimonial of Frustration and Disappointment

As I unfolded the sleek packaging of the Monitor ll A. N. C. headphones from, excitement pulsed through me. The promise of crisp sound and immersive music experiences beckoned, and for a while, these headphones delivered nothing short of perfection. However, my elation soon turned to dismay as sound issues plagued my beloved pair just two short years into our journey together. In a bid to rectify the situation, I reached out to their customer service team, and to my relief, a replacement pair was promptly sent my way. Initially grateful for the swift resolution, my optimism was short-lived. The replacement pair, after just a year of use, refused to connect to any Bluetooth device. Frustrated but undeterred, I exhausted every troubleshooting avenue, hoping for a glimmer of solution. Alas, my efforts were in vain, and to my dismay, the warranty had expired, leaving me stranded in a sea of faulty headphones. Desperate for answers, I once again turned to's customer service, only to be met with generic troubleshooting steps and requests for warranty details despite my pleas falling on deaf ears. The silence that followed my last three emails echoed louder than any music ever could. A knot of disappointment and disillusionment settled in my heart, overshadowing the allure of the prestigious Marshall brand. For a product with a price tag of £269.99, I expected durability and reliability to withstand the test of time and use. The inability to send my defective headphones in for repair added salt to the wound, intensifying my sense of helplessness. My journey with has been a rollercoaster of emotions, from ecstatic highs to disheartening lows. While the allure of the brand initially captivated me, the reality of subpar quality and lackluster customer service marred what could have been a harmonious symphony of music and technology. A tale of shattered expectations, my experience serves as a cautionary note to those seeking a blend of performance and customer satisfaction in their audio accessories.
P Peter Longden
65 days ago

A Symphony of Support: Marshall Minor III Earphones Review

Embarking on a journey with my Marshall Minor III earphones was an absolute delight until a technical hiccup appeared. But fear not, for Marshall's after-sales service transformed this minor setback into a major showcase of excellence. The team at Marshall, though facing a slight delay in resolving the issue, showered me with continuous updates and unwavering support, leaving no stone unturned until my problem was rectified. Their dedication and commitment to customer satisfaction truly elevated my experience to first-class status. Thank you, Marshall, for orchestrating such harmonious support.
H Hugues Morin
68 days ago

Exceptional Quality Headphones and Outstanding Customer Service

Sharing my experience with Marshall Headphones, I can confidently say that not only do they offer top-notch products, but their customer service is truly exceptional. When I encountered an issue with one of the earbuds, their support team went above and beyond to troubleshoot the problem efficiently. Upon determining that a replacement was necessary, they promptly sent out a new pair of headphones without any hassle. This level of service truly sets them apart from other companies, earning my trust and loyalty. I am thoroughly impressed with the quality of their products and the dedication of their support team. Marshall Headphones has undoubtedly secured a 5-star rating in my book for their outstanding performance and commitment to customer satisfaction. Kudos to the entire team for their consistent excellence!
F Fabián Ávila Estay
69 days ago

Unparalleled Customer Care: A Testament to Exceptional Service

Embarking on my journey with, I was met with an experience like no other. As I navigated through a few hiccups with the offers I had received, Pam emerged as a beacon of unwavering support. Her commitment to resolving any issues that arose left me in awe of the exceptional customer service provided. As a proud owner of Emberton and Willien, my collection is now set to expand with the addition of Woburn 3. The quality of these products speaks for itself, a true testament to Marshall's dedication to excellence. While my journey with Marshall has been nothing short of spectacular, a small plea arises - extending their offers beyond France to reach customers worldwide would undoubtedly enhance the experience for many others. Nonetheless, my gratitude for Pam and the entire team remains boundless. In a world where exceptional customer care is often rare to find, Marshall stands out as a shining example of what true dedication to patrons means. My loyalty to this brand is unwavering, and I eagerly anticipate the musical journey that lies ahead with Woburn 3.


Marshall Headphones is a popular online retailer known for its high-quality audio products. With a focus on stylish designs and exceptional sound quality, Marshall offers a range of headphones and speakers that cater to both audiophiles and casual music enthusiasts. In this comprehensive review, we will delve into the various aspects of to provide you with an in-depth analysis of its offerings.

Pros and Cons:

Pros: - Premium Quality: Marshall Headphones are renowned for their exceptional sound quality, delivering rich and immersive audio experiences. - Stylish Design: The company blends classic aesthetics with modern elements, creating headphones and speakers that stand out in the market. - Diverse Range: From over-ear headphones to portable Bluetooth speakers, Marshall offers a wide selection to suit different preferences and lifestyles. - Durability: The products are built to withstand daily wear and tear, ensuring longevity and value for money. - Brand Reputation: Marshall is a well-established brand known for its quality audio equipment and commitment to excellence. Cons: - Price: Marshall products are undeniably on the higher end of the price spectrum, which may be a deterrent for budget-conscious consumers. - Bass-Heavy Sound: Some users may find the bass emphasis in Marshall headphones overwhelming, especially if they prefer a more neutral sound signature.

User Experience:

Marshall Headphones provides a user-friendly and visually appealing website. Browsing through different categories and product pages is intuitive, allowing users to find their desired items easily. The website offers detailed product descriptions, specifications, and customer reviews, helping users make informed decisions. Additionally, the website's responsive design ensures a seamless experience across various devices, enhancing accessibility for all users.

Pricing and Value for Money:

While Marshall headphones and speakers come with premium price tags, they offer excellent value for money. The brand's commitment to quality materials, superior craftsmanship, and remarkable sound ensures customers are investing in long-lasting and high-performing audio products. While competitors may offer more affordable options, the price difference is justified by the durability, aesthetics, and exceptional sound experience that Marshall delivers.


For consumers looking for alternatives to Marshall headphones, some notable options include: - Sennheiser: Renowned for their high-fidelity sound and exceptional build quality. - Bose: Known for their advanced noise-canceling technology and comfortable fit. - Sony: Offers a wide range of headphones with diverse features and price points.

Customer Service:

Marshall Headphones prioritizes customer satisfaction, providing helpful and responsive customer service. They offer multiple channels of contact, including email and live chat support, ensuring prompt assistance for any queries or concerns. The team is known for their product knowledge and willingness to resolve customer issues efficiently, enhancing the overall experience of buying from

Product Quality and Selection:

Marshall excels in product quality, employing premium materials and meticulous craftsmanship to create headphones and speakers that withstand the test of time. The company's attention to sound engineering ensures an unparalleled audio experience. As for selection, Marshall offers a diverse range of options, including on-ear, over-ear, and in-ear headphones, as well as various models of portable speakers, allowing customers to find the perfect fit for their needs.

Website Usability:

The website exhibits excellent usability, employing a clean and intuitive interface. The navigation is straightforward, with clear categorization and easy-to-find search features. Product pages provide comprehensive details, images, and customer reviews, aiding customers in making informed decisions. The website also offers a secure checkout process, ensuring a smooth and trustworthy transaction.

Returns and Exchanges:

Marshall Headphones has a hassle-free return and exchange policy. Customers can initiate returns within a specified period, typically 30 days, if they are unsatisfied with their purchase. The company provides clear instructions on their website for initiating returns and ensures prompt refunds or exchanges upon receiving the returned item. However, customers may be responsible for return shipping costs, which should be considered before making a purchase.

Promotions and Discounts:

Marshall occasionally offers promotions and discounts, providing customers with opportunities to grab their desired audio products at reduced prices. These promotions can include site-wide discounts, seasonal sales, or exclusive offers for newsletter subscribers. By keeping an eye on the website's promotions section or subscribing to their newsletter, customers can take advantage of these cost-saving opportunities.


Marshall has built a strong reputation as a trustworthy brand in the audio industry. With decades of experience, they have consistently delivered high-quality products known for their superior sound and durability. Marshall's commitment to excellence has earned them a loyal customer base, making them a reliable choice for audio enthusiasts worldwide.

Payment Options:

Marshall Headphones offers various payment options to cater to different customer preferences. These typically include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, the website may also accept payment through popular online payment gateways like PayPal, providing a secure and convenient checkout experience.

Loyalty Programs:

Currently, Marshall does not have a dedicated loyalty program. However, they may occasionally offer exclusive discounts or promotions to their newsletter subscribers or registered customers, rewarding them for their continued support.

Customer Reviews:

Customer reviews play a crucial role in evaluating the quality and performance of a product. Marshall Headphones understands this importance and encourages customers to leave reviews on their website. By offering a platform for users to share their experiences and opinions, potential customers gain valuable insights and make informed decisions based on the feedback from verified purchasers.

Community Involvement:

Marshall actively engages with its community of customers through social media platforms. They create a space for audio enthusiasts to share their experiences, discuss products, and connect with like-minded individuals. Marshall's online presence also extends to forums and communities where users can find additional support or engage in discussions related to the brand and its products.

Shipping and Costs:

Marshall Headphones provides reliable shipping services across multiple regions. The shipping costs and delivery times may vary, depending on the destination and the chosen shipping method. The website usually provides clear information about shipping fees and estimated delivery times during the checkout process, ensuring transparency for customers. Marshall strives to deliver products efficiently, minimizing delays and ensuring prompt and secure delivery of orders. In conclusion, offers a range of premium audio products that combine exceptional sound quality, stylish design, and durability. Despite the higher price point, the value for money is evident in the long-lasting performance and customer satisfaction associated with Marshall products. With an intuitive website, responsive customer service, and a reputable brand image, Marshall Headphones' commitment to excellence is evident, positioning them as a top choice for audio enthusiasts seeking a premium audio experience.