Users Voice for Masterdynamic

72% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
28% users rated Excellent
Pie Chart Review Representation for Masterdynamic
Masterdynamic Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Jan 2019

Last updated by on 10 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 5 3.7 3.9 4.5 5 1.2
Oct 2022 5 2.5 4.7 4.7 5 1.3
Nov 2022 5 3 3.8 4.2 5 1.4
Dec 2022 5 5 5 5 4.4 5
Mar 2023 5 5 4.2 3.3 5 1.4
Line Chart for Rating of peer stores

masterdynamic.com

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Detailed Masterdynamic Review by

Introduction

Masterdynamic.com is a premium audio brand that offers a range of high-quality audio accessories, including headphones, earphones, and speakers. The company was founded in 2014 with the aim of creating audio products that are both stylish and functional. With a focus on craftsmanship and attention to detail, Masterdynamic.com has quickly become a respected name in the audio industry.

Pros and Cons

Pros:
  • Stylish and sleek designs
  • High-quality audio products
  • Excellent customer service
Cons:
  • Higher-priced compared to competitors
  • Limited product selection

User Experience

Masterdynamic.com offers a modern and intuitive website design that allows users to easily navigate and browse products. The website is responsive and easy to use on mobile devices as well. Customers can easily find product information, reviews, and purchase options.

Pricing and Value for Money

Masterdynamic.com offers premium audio products at a higher price point compared to competitors. However, the quality of materials and craftsmanship justifies the higher price. While the products may not be accessible for all consumers, those who are willing to invest in high-quality audio accessories will be pleased with their purchase.

Alternatives

Some popular alternatives to Masterdynamic.com include Bose, Sennheiser, Sony, and Audio-Technica. These companies offer a range of audio products at various price points.

Customer Service

Masterdynamic.com offers excellent customer service with a dedicated support team that can assist with product questions, returns, and exchanges. Customers can easily contact the company via email or phone.

Product Quality and Selection

Masterdynamic.com offers a limited selection of high-quality audio products, including headphones, earphones, and speakers. The products are crafted with premium materials and attention to detail, resulting in exceptional sound quality and sleek designs.

Website Usability

Masterdynamic.com offers an intuitive website design that allows users to easily navigate and find products. The website is responsive and easy to use on desktop and mobile devices. Customers can easily find product information, reviews, and purchase options.

Returns and Exchanges

Masterdynamic.com offers a 30-day return policy for products that are in new, unused condition. Customers can initiate a return or exchange by contacting the customer support team.

Promotions and Discounts

Masterdynamic.com occasionally offers promotions and discounts on select products. Customers can sign up for the company's newsletter to stay informed about upcoming promotions and discounts.

Reputation

Masterdynamic.com has a strong reputation for producing high-quality audio products with exceptional craftsmanship. The company has received positive reviews from customers, audiophiles, and industry experts.

Payment Options

Masterdynamic.com accepts major credit cards, including Visa, Mastercard, American Express, and Discover. Customers can also pay with PayPal.

Loyalty Programs

Masterdynamic.com does not currently offer a loyalty program for customers.

Customer Reviews

Customers have praised Masterdynamic.com for its exceptional audio quality, sleek designs, and excellent customer service. However, some customers have expressed concern about the higher price point compared to competitors.

Community Involvement

Masterdynamic.com has participated in various community initiatives, including partnerships with music festivals and charitable organizations.

Shipping and Costs

Masterdynamic.com offers free shipping on all orders within the US. Shipping fees may apply for international orders. The company offers various shipping methods, including standard and expedited options. Customers can track their orders through the website.

Masterdynamic Recent User Reviews

User Rating

👤

Reviewer Name: Samantha Fliess

Review Submission Date: 2022-11-28

Review Title: Incredible product & sound!
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Review Description: This is my second purchase from Master & Dynamic. As with the first I am beyond satisfied. I ordered the MW08 and my expectations were meet and then some. Incredible auditory experience, beautiful design and excellent customer service. Looking forward to my next purchase!

👤

Reviewer Name: Neil Clapson

Review Submission Date: 2022-07-25

Review Title: Poor product, shocking service
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Review Description: There seems to be a reoccurring theme, my left ear bud cracked, dropped out and then stopped charging. M&D customer support are less then useless and keep trying to fob me off with more and more instructions for hard resets. They clearly do not care about customer service or honoring their guarantee and I would avoid this company at all costs

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Reviewer Name: Pamela Brown

Review Submission Date: 2022-05-14

Review Title: This is a very bad product
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Review Description: This is a very bad product. Went out less then 3 months. Couldn’t get in touch with anyone in Customer Service. Such bad quality and they know it that’s why they won’t respond. I will not recommend this product line. Not worth it. You do better with a pair off cheap earphones.

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Reviewer Name: Yair Ben Zvi

Review Submission Date: 2022-01-05

Review Title: If only it was possible to give 0…
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Review Description: If only it was possible to give 0 stars. They claim to offer a "limited 2-year guarantee, well, that's a joke. The earphones last less than a year. Then when you contact their support, they dare to ask you for the original receipt of purchase (it's 2022!), not enough to have the original box with serial numbers on it. So after less than a year, goodbye to over 300 euros, spent on a "high-end" pair of earbuds.What a disgrace. Such brand practices should not exist in our days of global commerce.Thank you.

👤

Reviewer Name: Yair Ben Zvi

Review Submission Date: 2022-01-05

Review Title: If only it was possible to give 0…
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Review Description: If only it was possible to give 0 stars. They claim to offer a "limited 2-year guarantee, well, that's a joke. The earphones last less than a year. Then when you contact their support, they dare to ask you for the original receipt of purchase (it's 2022!), not enough to have the original box with serial numbers on it. So after less than a year, goodbye to over 300 euros, spent on a "high-end" pair of earbuds.What a disgrace. Such brand practices should not exist in our days of global commerce.Thank you.

👤

Reviewer Name: R M

Review Submission Date: 2021-09-20

Review Title: Disgusting Business Practices
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Review Description: Absolutely disgusting business practices. I bought a pair of the MW08 Sport on Amazon from an authorized reseller come to find out they're 1. NOT functioning in the right ear and 2. They won't even honor their own warranty, and finally 3. They don't even have repair facilities. So what's the point of the warranty? You can be absolutely assured this company will toss your old one straight into the trash and replace it.

👤

Reviewer Name: R M

Review Submission Date: 2021-09-20

Review Title: Disgusting Business Practices
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Review Description: Absolutely disgusting business practices. I bought a pair of the MW08 Sport on Amazon from an authorized reseller come to find out they're 1. NOT functioning in the right ear and 2. They won't even honor their own warranty, and finally 3. They don't even have repair facilities. So what's the point of the warranty? You can be absolutely assured this company will toss your old one straight into the trash and replace it.

👤

Reviewer Name: Inchee Khun Synchit

Review Submission Date: 2021-04-28

Review Title: Disposable at a higher price
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Review Description: I am a 60 year old man who could splurge on myself in my golden years, within reason. High end product should not just stop working. You expect that type of experience on disposable product with disposable price. Master and Dynamic doesn't provide support for their broken product. What they do provide is for you to spend more money on their "high-end" product with 15 - 20% discount.

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Reviewer Name: Inchee Khun Synchit

Review Submission Date: 2021-04-28

Review Title: Disposable at a higher price
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Review Description: I am a 60 year old man who could splurge on myself in my golden years, within reason. High end product should not just stop working. You expect that type of experience on disposable product with disposable price. Master and Dynamic doesn't provide support for their broken product. What they do provide is for you to spend more money on their "high-end" product with 15 - 20% discount.

👤

Reviewer Name: Mr Sante

Review Submission Date: 2021-03-25

Review Title: Best customer support I've ever…
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Review Description: Best customer support I've ever received. Fast, courteous, and beyond what we could have expected. They really went out of their way to make us feel we were taken care of. Thanks for the help with my headphones!

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