Users Voice for Mattressfirm

79% users rated Terrible
4% users rated Poor
0% users rated Average
1% users rated Very Good
16% users rated Excellent
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Mattressfirm Overall rating
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Review article published on: 01 Feb 2019

Last updated by on 03 Feb 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Sep 2022 3 5 1 3.9 2.7 5
Oct 2022 2 5 1 4.7 2.5 5
Nov 2022 2 1.1 1 3.8 5 4.7
Dec 2022 5 5 5 5 1.6 5
Feb 2023 2.4 1 1.5 4.2 5 3.5
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Detailed Mattressfirm Review by

mattressfirm.com Review

Mattress Firm is a mattress store that specializes in selling and delivering mattresses. They offer delivery within a certain radius of their store, as well as free returns and a 100-day money-back guarantee. In this review, we'll test out their delivery service, their return policy, and their customer service.

What is mattress firm.com?

Mattress firm.com is an online retailer that sells bed and bath products. They offer a wide range of products, including mattresses, sheets, and pillows.

They have a variety of mattress options to choose from, including memory foam mattresses, hybrid mattresses, and adjustable beds. They also have a wide range of bedding options, including sheets, blankets, and duvets.

They offer free shipping on all orders over $99, and they offer a 100% satisfaction guarantee. If you don't love your mattress after using it for 30 days, they will send you a refund.

Overall, mattress firm.com is a great online retailer that offers a wide range of products at competitive prices. They offer free shipping on all orders over $99, and they offer a 100% satisfaction guarantee. If you don't love your mattress after using it for 30 days, they will send you a refund.

How does mattress firm work?

Mattress Firm is a company that sells mattresses and bedding online. They offer a variety of bed frames and bedding options, as well as free shipping on orders over $49.

The mattress firm website is easy to use. You can browse the different products and choose which one you would like to buy. Once you have selected the product you want, you can enter your delivery information.

The mattress firm website also has a video tutorial that will help you to install your new bed. The video is very helpful, and it will save you time in the long run.

Overall, the mattress firm website is user-friendly and easy to navigate. They offer a wide variety of products at great prices, and their free shipping option makes them a favorite among online shoppers.

What are the benefits of using mattress firm?

Mattress firm is a website that helps people find the best mattress for their needs. They have a variety of different mattresses to choose from, and they also offer a variety of services.

One of the benefits of using mattress firm is that they have a wide range of prices. They also offer a variety of payment options, including credit cards, PayPal, and Square. This means that people can choose a payment method that works for them.

They also have a wide range of reviews from their customers. This means that people can read reviews from other people before making a decision about which mattress to buy.

Overall, mattress firm is an excellent website that offers a wide range of benefits and services. Their wide range of prices makes them affordable, while their variety of payment options means that everyone can use them.

How to use mattress firm?

Looking for the best bed and bath experience? Look no further than mattress firm. Here, you can find everything from beds to bathtubs.

If you're in the market for a new bed, mattress firm has a wide range of options to choose from. You can find beds in a variety of styles and sizes, perfect for any room in your home.

If you're in the market for a new bathtub, mattress firm has all the options you need. You can find tubs in a variety of shapes and sizes, as well as series that match different types of baths.

So what are you waiting for? Get started on your search for the best bed and bath experience at mattress firm.

mattressfirm.com Reviews on Customer support, Shipping, Delivery, Return, Refunds and Quality

Mattress Firm is a company that has been in the mattress business for over 35 years. They have a wide selection of mattresses, including memory foam, latex and spring mattresses. They offer delivery throughout the US, and they also offer a money-back guarantee on all of their products.

Customer support at Mattress Firm is excellent. They are always available to help you with whatever question you may have, and they are very polite and friendly. The quality of the mattresses at Mattress Firm is outstanding. They are made with high-quality materials, and they are sure to give you years of comfort.

Shipping and delivery at Mattress Firm are also excellent. They always deliver your order within the promised timeframe, and the packaging is always very safe. Returns and refunds at Mattress Firm are also very easy to do. You can always exchange or return your product without any problems.

Overall, Mattress Firm is an excellent company that offers great customer service, excellent quality products and fast shipping.

Editorial Opinion and Ratings for mattressfirm.com

Mattress Firm is a website that sells mattresses and bedding. The website has an overall rating of 4.5 stars out of 5 based on over 3,000 reviews.

Many people who have reviewed mattressfirm.com say that the quality of the products is excellent. They also say that the customer service is top-notch, and that they are always able to help solve any problems that they may have.

One common complaint about mattressfirm.com is that it can be difficult to find what you are looking for on the website. However, many people say that this difficulty is worth it in order to buy quality products at a reasonable price.

Overall, mattressfirm.com is a reliable and trustworthy website that sells high-quality mattresses and bedding.

Editorial Verdict for mattressfirm.com

Mattress Firm is a website that offers a variety of mattresses and beds. The website has an A rating from the Better Business Bureau (BBB), which is good news.

The BBB has given mattress firm a BBB rating of A+. This means that they have not received any complaints about this company. They have also received a “Good” rating from the National Advertising Division (NAD).

Mattress firm has more than 20 years of experience in the industry. They offer a wide range of beds and mattresses, from memory foam to innerspring. They also offer a variety of payment options, including credit cards and PayPal.

Overall, mattress firm is an easy website to use and their BBB rating is good news for people looking for a mattress or bed.

Step by Step Guide to Save at mattressfirm.com

If you're looking to buy a mattress online, mattress firm.com is a great place to start. They offer a wide variety of bed & bath products, as well as free shipping on orders over $75.

To save at mattressfirm.com, follow these simple steps:

1. First, decide what type of bed & bath product you want. You can choose from mattresses, box springs, bed frames, and more.

2. Next, choose your size and color. You can also customize your order with optional extras such as bed sheets and bed skirts.

3. Add the product to your shopping cart and proceed to checkout.

4. Enter your shipping information and click "check out." You will be directed to a secure payment page where you can enter your credit card information.

5. Once your payment is complete, you will receive an email confirmation that your order has been processed. Congratulations! You have successfully saved at mattressfirm.com!

mattressfirm.com Coupon Codes, Promo Codes & Discount Offers

Mattress Firm is a website that offers a variety of mattress products and services. They offer a range of mattress types, including innerspring, memory foam, latex, and hybrid mattresses. Customers can choose from a variety of mattress sizes, and the site offers free shipping on orders over $89. Mattress Firm also offers a money-back satisfaction guarantee.

Mattress Firm offers a wide range of mattress options, including innerspring, memory foam, latex, and hybrid mattresses. They offer free shipping on orders over $89 and have a money-back satisfaction guarantee.

Conclusion

Mattress Firm is a company that has been in the business of selling mattresses for over 60 years. They have a wide selection of mattresses to choose from, as well as a variety of financing options and delivery times. If you are looking for a quality mattress at an affordable price, Mattress Firm should be your first stop.

Recommended by 209+ verified customers on Trustpilot

'Poor'
Based on 209 reviews

Mattressfirm Recent User Reviews

User Rating

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Reviewer Name: Danette Broussard

Review Submission Date: 2022-12-16

Review Title: Stephen was extremely helpful and…
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Review Description: Stephen was extremely helpful and hospitable. Spent a lot of time making sure we got the perfect mattress to fit our needs. Would highly recommend

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Reviewer Name: Allison

Review Submission Date: 2022-12-11

Review Title: TRASH
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Review Description: Wish I read these reviews first! RUN in the opposite direction of mattress firm. Their products and customer service are total trash. Went to Casp*er and it was a breath of fresh air! Free shipping free 100 day return policy AND the best part is they donate returned mattresses!

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Reviewer Name: Susie S.

Review Submission Date: 2022-12-06

Review Title: This is the worse mattress I ever had…
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Review Description: This is the worse mattress I ever had !! The mattress sags in the middle where we sleep. It has no support. It's terrible and we spent a lot of money on this mattress. Our mattress isn't very old and is terrible !!NEVER BUY ANYTHING FROM MATTERESS FIRM !!!

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Reviewer Name: CJ

Review Submission Date: 2022-12-02

Review Title: Poor customer service headache
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Review Description: I got a good mattress I think, however, I wished to set up a further purchase on my adjustable base but it was not included in the order or delivery which was platinum and cost me over 100$'s. The delivery was ok except the sheets the delivery guys dropped off were wet. I contacted customer service and they said they would get back to me and they did only to tell me that I could purchase the adjustable base for a mere 700$'s....O.O....!!!!???? My advice....don't shop at mattress firm. Save a headache and try another place.

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Reviewer Name: Tammie Jones

Review Submission Date: 2022-11-22

Review Title: That Jerry Kinion was very friendly and helpful
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Review Description: Mr. Jerry Kinion was very friendly in helpful ... Mr. Jerry Kinion also made sure that very I was completely satisfied with the mattress.

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Reviewer Name: Marilyn Rizzo

Review Submission Date: 2022-10-30

Review Title: Awful
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Review Description: Awful! After paying over $2000 for an adjustable base and an additional $150 for set up and haul away, the delivery man informed me that they don't haul away adjustable bases which were purchased from other stores. This, of course, is not mentioned in the description of delivery charges. I canceled the order, but Mattress Firm refused to refund my money.These people are crooks. They will happily steal your money. Run, don't walk, to any other retailer!

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Reviewer Name: Elizabeth Crouse

Review Submission Date: 2022-10-20

Review Title: Poor quality and poor customer service
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Review Description: I purchased a rather expensive sheet set from this company in December 2021. With regular wear and wash, the sheets started separating from the elastic on the corner which makes the fitted sheet practically useless. I contacted the customer service chat feature (there isn’t an option for phone calls) and was told that there is only a warranty for replacement for 120 days and did not offer any other options. Poor quality and poor customer service!

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Reviewer Name: Finch Corine

Review Submission Date: 2022-10-17

Review Title: i didnt receive what i ordered by its…
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Review Description: i didnt receive what i ordered by its ok, because it also features my bed so thanks

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Reviewer Name: Olga

Review Submission Date: 2022-09-17

Review Title: If you buy a pillow from MF
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Review Description: If you buy a pillow from MF, please be aware that it is a final sale. The page with the pillow I bought does not mention it, I learned it from customer care, but you would not be able to find this information on the page that displays the pillow. I feel like I have been cheated. I will not recommend this company and take my business to another place. Customer service is insulting.

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Reviewer Name: John Glynn

Review Submission Date: 2022-09-13

Review Title: NYC deliveries are a disaster
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Review Description: The coordination of delivery in NYC is awful. They don’t show up when they say they will and their so called tracker app is useless. Definitely avoid them when buying in NYC

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