Users Voice for Mavi

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Mavi
Mavi Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Aug 2019

Last updated by on 10 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Dec 2022 5 5 5 5 2 5
Jan 2023 5 1.3 4.8 4.6 5 2.7
Feb 2023 5 5 5 5 1 3
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Mavi Review by

Introduction

Mavi is a popular online denim brand that offers a wide range of jeans, jackets, shorts, and other accessories for both men and women. The website, mavi.com, was launched in 2006 and has since become a popular destination for denim lovers. This review will discuss various aspects of the website such as user experience, pricing, customer service, product quality, website usability, promotions and discounts, reputation, loyalty programs, shipping, and costs.

Pros and Cons

Pros: - Wide range of denim products - Responsive customer service - Affordable pricing - Free shipping and returns within the US - Regular promotions and discounts Cons: - Limited size options for some products - Limited color options for some products - No physical stores in some regions

User Experience

Mavi.com offers an intuitive user experience with a clean and modern design. The website is easy to navigate with clear product categories and filters. Users can also sign up for an account to save products and checkout faster.

Pricing and Value for Money

Mavi offers affordable pricing for high-quality denim products. Prices range from $50 to $200, depending on the product. The value for money is excellent, as the products are durable, stylish, and comfortable.

Alternatives

Some popular alternatives to Mavi include Levi's, Wrangler, and Lucky Brand. However, Mavi stands out in terms of its wide range of product options and affordable pricing.

Customer Service

Mavi offers responsive and friendly customer service through email and phone. The customer support team is knowledgeable and quick to resolve any issues.

Product Quality and Selection

Mavi offers high-quality denim products for both men and women. The products are available in various styles, sizes, and colors. However, some products have limited size and color options.

Website Usability

Mavi.com is easy to use with a responsive design and intuitive navigation. Users can search for products by category, size, color, and price. The website also offers a secure checkout process.

Returns and Exchanges

Mavi offers free returns and exchanges within the US. The products must be returned within 30 days of purchase with the original tags and packaging.

Promotions and Discounts

Mavi regularly offers promotions and discounts, including free shipping and discounts on select products. Users can sign up for the newsletter to receive updates on the latest promotions.

Reputation

Mavi has a positive reputation among customers for its high-quality denim products, affordability, and responsive customer service. The brand has also been featured in popular fashion magazines and websites.

Payment Options

Mavi accepts various payment options, including major credit cards and PayPal. The website offers a secure checkout process to protect user information.

Loyalty Programs

Mavi does not offer a loyalty program at this time. However, the website offers regular promotions and discounts that users can take advantage of.

Customer Reviews

Mavi has a high rating on customer review websites such as Trustpilot and Google Reviews. Customers praise the brand for its quality products, affordable pricing, and responsive customer service.

Community Involvement

Mavi is committed to social and environmental responsibility. The brand has implemented sustainable manufacturing practices and has partnered with various organizations to support community development.

Shipping and Costs

Mavi offers free shipping within the US for orders over $75. International shipping is also available, but fees may vary depending on the destination. The shipping times vary depending on the location, but users can track their orders through the website.