Maxidom Reviews

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58 Votes

58 Reviews

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2% users rated Terrible
33% users rated Poor
31% users rated Average
28% users rated Very Good
7% users rated Excellent
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Introduction

Maxidom.ru is a Russian-based online store that offers a wide range of home and garden products. It was launched in 2012 and has since become one of the most popular online retail stores in Russia.

Pros and Cons

Pros:
  • A wide range of products to choose from
  • A user-friendly website with easy navigation
  • Competitive prices
  • Regular promotions and discounts
Cons:
  • Shipping costs can be high
  • Only available in Russia
  • Some customer complaints about product quality and delivery times

User Experience

Maxidom.ru has a user-friendly website that is easy to navigate. Customers can easily browse through different product categories and find what they are looking for. The checkout process is also quick and straightforward.

Pricing and Value for Money

Maxidom.ru offers competitive prices for its products, making it an attractive option for customers looking for value for money.

Alternatives

Some popular alternatives to Maxidom.ru in Russia include Ozon.ru, Wildberries.ru, and Lamoda.ru.

Customer Service

Maxidom.ru has a dedicated customer service team that is available to assist customers with any queries or concerns. Customers can reach them through the website's contact form, email or phone.

Product Quality and Selection

Maxidom.ru offers a wide range of home and garden products that are of good quality. However, some customers have raised some complaints about product quality.

Website Usability

The website is user-friendly, and customers can easily navigate through different pages. There is also a search function that enables customers to search for specific products.

Returns and Exchanges

Maxidom.ru has a returns policy that allows customers to return products within 14 days of purchase. However, customers are responsible for the shipping costs.

Promotions and Discounts

Maxidom.ru regularly offers promotions and discounts to its customers. Customers can sign up for the store's newsletter to receive updates on new discounts and promotions.

Reputation

Maxidom.ru has a good reputation in Russia, and it is one of the most popular online retail stores in the country.

Payment Options

Maxidom.ru accepts various payment options, including credit cards, online banking, and cash on delivery.

Loyalty Programs

Maxidom.ru does not have a specific loyalty program. However, customers can sign up for the store's newsletter to receive updates on new promotions and discounts.

Customer Reviews

Maxidom.ru has a section on its website where customers can leave reviews of products they have purchased. This provides valuable feedback to other customers who are considering purchasing the same products.

Community Involvement

Maxidom.ru supports various community and charity initiatives in Russia.

Shipping and Costs

Maxidom.ru offers shipping to customers throughout Russia. Shipping costs depend on the weight of the products and the delivery location. Customers can check the shipping costs during the checkout process.