Maxlab Reviews

Voted Poor (2/5)

67 Votes

67 Reviews

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In the Big Sales category

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21% users rated Terrible
34% users rated Poor
28% users rated Average
0% users rated Very Good
16% users rated Excellent
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Introduction is an Indian online marketplace that offers a wide range of products, including electronics, home appliances, fashion, and beauty products. Established in 2017, it is a relatively new e-commerce player in India. However, it has gained popularity in a short time due to its competitive pricing, wide range of products, and user-friendly website.

Pros and Cons

  • Competitive pricing
  • Wide range of products
  • Easy-to-navigate website
  • Multiple payment options
  • Limited brand and product selection compared to larger online marketplaces
  • Delivery can take longer than expected
  • Customer service can be slow in responding to queries

User Experience offers a smooth and hassle-free shopping experience. The website is user-friendly and easy to navigate, making it easy to find products of interest. Customers can also search for products using different categories and filters. The product pages provide comprehensive information about the product, including specifications, features, and customer reviews.

Pricing and Value for Money offers competitive pricing for its products, providing value for money to customers. It also offers various promotions and discounts on different products, which further enhances the value for money.

Alternatives competes with other leading online marketplaces in India, such as Flipkart, Amazon, and Snapdeal. These marketplaces offer a wider selection of brands and products but may not offer competitive pricing as

Customer Service offers customer support through phone and email. The customer service can be slow to respond to queries, which can be tedious for customers. However, the support staff is knowledgeable and helpful in resolving queries.

Product Quality and Selection offers a diverse range of products, including electronics, fashion, and beauty products. However, the selection of brands and products is limited compared to larger online marketplaces. The products sold on are of good quality and come with a warranty, ensuring customer satisfaction.

Website Usability has a user-friendly website that is easy to navigate. The website design is simple and minimalistic, ensuring easy access to categories and products.

Returns and Exchanges offers a hassle-free return and exchange policy for its products. Customers can initiate the return or exchange process easily through the website. The products to be returned must be in their original packaging and unused condition.

Promotions and Discounts offers various promotions and discounts on its products. Customers can avail of these offers by using coupon codes or availing of ongoing promotions on the website.

Reputation has gained a good reputation among its customers due to its competitive pricing, wide range of products, and value for money. The website has positive customer reviews, indicating customer satisfaction.

Payment Options offers multiple payment options, including credit cards, debit cards, net banking, and wallets. This ensures convenient and secure transactions for customers.

Loyalty Programs does not offer any loyalty programs currently, but it periodically offers promotions and discounts to its customers.

Customer Reviews

Customer reviews on indicate a high level of customer satisfaction with the products and services offered by the website. Customers appreciate the competitive pricing, value for money, and hassle-free shopping experience.

Community Involvement does not have any significant community involvement programs currently.

Shipping and Costs offers free shipping on orders above a certain amount, which varies from product to product. The delivery can take longer than expected in some cases. The website provides estimated delivery dates for each product at the time of purchase. The delivery charges may vary depending on the product and the shipping location.

Conclusion is a new and upcoming online marketplace in India that offers a good range of products at competitive pricing. The website is user-friendly, making it easy to navigate and find products of interest. While there may be some limitations in terms of selection and customer service responsiveness, overall, offers a good shopping experience to its users.