Users Voice for Maxwarehouse

26% users rated Terrible
0% users rated Poor
0% users rated Average
6% users rated Very Good
68% users rated Excellent
Pie Chart Review Representation for Maxwarehouse
Maxwarehouse Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 25 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.2 4.1 1.4 3.7 4.8 3.8
Oct 2022 1 3.9 1 2.5 4.2 4.2
Nov 2022 3.5 4.1 5 3 3.9 2.8
Dec 2022 5 5 2.2 5 5 5
Mar 2023 5 3 5 5 3.1 3.4
Line Chart for Rating of peer stores

maxwarehouse.com

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Detailed Maxwarehouse Review by

Introduction

Maxwarehouse is an online retailer that specializes in home improvement products, ranging from cleaning tools to building materials. The company prides itself on providing an extensive selection of high-quality products at competitive prices, along with exceptional customer service.

Pros and Cons

Pros:
  • Large selection of products
  • Competitive pricing
  • Fast shipping
  • Responsive customer support
Cons:
  • Some product listings lack detailed information
  • No free shipping options

User Experience

Maxwarehouse's website is well-organized with intuitive navigation, making it easy to find the products you need. The interface is user-friendly and responsive, with a clean design that minimizes distractions.

Pricing and Value for Money

Maxwarehouse offers competitive pricing on most of its products, making it a great choice for budget-conscious shoppers. The value for money is exceptional, especially when compared to brick-and-mortar stores.

Alternatives

If you're looking for alternatives to Maxwarehouse, some popular options include Home Depot, Lowe's, and Amazon. Each retailer has its own strengths and weaknesses, so it's best to do your research before making a decision.

Customer Service

Maxwarehouse's customer service team is responsive and helpful. They offer multiple contact channels including email, phone, and live chat, and are quick to respond to inquiries.

Product Quality and Selection

Maxwarehouse offers a wide selection of products from several categories, ranging from cleaning tools to building materials. The products are high-quality and sourced from reputable manufacturers.

Website Usability

The website is easy to navigate, with an intuitive interface that makes finding products a breeze. The layout is clean and uncluttered, which reduces distractions and helps users find what they need quickly.

Returns and Exchanges

Maxwarehouse has a fair returns policy, allowing customers to return products within 30 days of purchase. The company offers a hassle-free returns process, which involves contacting customer service to arrange for the return.

Promotions and Discounts

Maxwarehouse offers promotions and discounts on a regular basis. Sign up for their newsletter to stay updated on the latest deals and sales.

Reputation

Maxwarehouse has a solid reputation in the home improvement industry, known for its high-quality products and exceptional customer service. The company has received several positive reviews on various review sites, attesting to its reliability and professionalism.

Payment Options

Maxwarehouse accepts credit card payments, including Visa, Mastercard, and American Express. The company also accepts PayPal payments for added convenience.

Loyalty Programs

Maxwarehouse offers a loyalty program called the "MaxRewards" program. Customers can earn points on every purchase, which can be redeemed for discounts on future purchases.

Customer Reviews

Overall, customers have had positive experiences shopping at Maxwarehouse. The company has received high ratings on various review sites, with customers praising the company's product quality and customer service.

Community Involvement

Maxwarehouse is involved in its local community, sponsoring local events and contributing to charitable causes. The company is committed to giving back to the communities it serves.

Shipping and Costs

Maxwarehouse offers fast shipping options, with most orders shipped within 1-2 business days. The cost of shipping is calculated based on the weight and dimensions of the order, and there are no free shipping options available at this time. In conclusion, Maxwarehouse is a reliable and trustworthy online retailer that offers high-quality products, competitive pricing, and exceptional customer service. The company's fast shipping, fair returns policy, and loyalty program make it a great choice for anyone looking to improve their home.

Maxwarehouse Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: Judith R.

Review Submission Date: 2022-11-11

Review Title: Great Experience Ordering Directly from Max Warehouse
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Review Description: I ordered my items directly from the Max Warehouse website and had a perfect transaction. They had everything I needed at reasonable prices and they quickly delivered the right stuff the first time. The best part was that I was able to easily return excess items that I ended up not using for my project. Max Warehouse did not charge me return shipping fees or restocking fees.

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Reviewer Name: Google G

Review Submission Date: 2022-10-02

Review Title: Crazy shipping policy
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Review Description: I wanted to order a couple of items that did qualify for free shipping (which was a total of $110) and they wanted to charge me for shipping $1100. And they don't allow me to pick-up my order to avoid any shipping costs. Crazy!

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Reviewer Name: igotscammed

Review Submission Date: 2022-09-28

Review Title: MaxWarehouse scam on Amazon
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Review Description: MaxWarehouse on Amazon appears to be a scam seller based on many experiences reported on several message boards. They will often accept and then cancel your order, as they did mine, potentially holding your money hostage as well as your personal data. In other cases it appears they ship completely wrong items and then refuse to refund.Best to avoid them and go with a reputable seller.

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Reviewer Name: KIF

Review Submission Date: 2022-09-02

Review Title: ZERO Customer Service If Damaged Goods Arrive
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Review Description: BEWARE - Max Warehouse is the Company from Hell to try to get a response out of if you get damaged goods. They don't answer their phones or email, except with generic email responses that mean nothing.They shipped me four 1 gallon cans of FlexSeal in a thin shipping box - a $400 purchase.Not surprising the 4 cans arrived crushed and split open in the box. They will not respond. It looks like I need to have my Bank reverse the charge now.I will never buy from them again.UPDATE:After filing a Better Business Bureau Complaint they refunded my money.

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Reviewer Name: Master Carwash

Review Submission Date: 2022-07-29

Review Title: Beware this company
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Review Description: Beware this company I ordered 144 pcs of sponges (1 Case) They only ship 1 pcsNot response my callNot response my emailNot response ChatNot received refund

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Reviewer Name: Ryan Appel

Review Submission Date: 2022-05-24

Review Title: Worst place to deal with
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Review Description: Worst place to deal with. Prices are decent but they do not follow through wih deliveries. Was told two day shipping and go a partial package. Called on Saturday told me it would the rest would be there monday amd nothing so calld again amd they told me some of the package would arrive Wednesdayamd the rest Thursday. Representatives are total tools reading off a script amd not helpful at all

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Reviewer Name: Richard Deter

Review Submission Date: 2022-04-04

Review Title: Received item
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Review Description: Received item

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Reviewer Name: Cheryl Hoard

Review Submission Date: 2022-04-04

Review Title: Item arrived as promised in a timely…
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Review Description: Item arrived as promised in a timely manner

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Reviewer Name: Tiffany Stoneburner

Review Submission Date: 2022-04-04

Review Title: Ordered exactly what was pictured
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Review Description: Ordered exactly what was pictured. Very easy process and bam it was sent and I recieved in just a few days.

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Reviewer Name: J.K. Crowley

Review Submission Date: 2022-04-02

Review Title: Wrong description of product
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Review Description: I was looking for a Ohug meter pan so google took me to this site, which advertised an eaton product. I purchased Skt Meter 200A Rls Ohug, unfortunately it is a UG only.