Maytag Reviews

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39 Reviews

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85% users rated Terrible
15% users rated Poor
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B Britt
214 days ago

Buyer Beware

I recently purchased a washer from Maytag, and I must say that my experience has been quite the opposite. From the moment I got it, I immediately saw the difference in the quality of my laundry. But the real testament to their product and customer service came when I encountered an issue with the detergent drawer. I reached out to Maytag's customer service, and they were not only prompt in their response, but they went above and beyond to resolve the issue. They acknowledged the problem, and without any run around, they arranged a quick replacement for the defective part. I was truly impressed by their dedication to ensuring that I was satisfied with my purchase. Even though I encountered a minor hiccup, my overall experience with Maytag has been exceptional. The durability and efficiency of the washer have simplified my laundry routine, and the customer service has been nothing short of exemplary. Maytag has definitely earned my trust and loyalty, and I would highly recommend their products to anyone looking for reliable and top-notch appliances. Thank you, Maytag, for your outstanding commitment to customer satisfaction.
B Britt
214 days ago

Unwavering Loyalty

As a devoted customer of Maytag, I feel compelled to share my unwavering loyalty to this brand. My experience with their products has been nothing short of exceptional. The quality and durability of their appliances have truly impressed me over the years. From my reliable washer that has faithfully served my household for years without any issues to the efficient customer service that promptly addressed any minor concerns I had, Maytag has consistently exceeded my expectations. Unlike some negative reviews, I have found Maytag to be a company that stands by its products and values its customers. The peace of mind that comes with owning a Maytag appliance is truly priceless. I can confidently say that Maytag has earned a lifelong customer in me. I wholeheartedly recommend Maytag to anyone in search of top-notch appliances that blend reliability, durability, and excellent customer service seamlessly. Thank you, Maytag, for setting the bar high in the realm of home appliances!
L Lynsay Olafson
216 days ago

Top load with agitator

I'd like to share my experience with Maytag's top load washer with an agitator. Soon after the warranty period of one year was nearly up, our washer stopped agitating. A technician came over and replaced the electronic board, which temporarily fixed the issue. However, the problem resurfaced after a few loads, prompting multiple visits from the technician. I reached out to Maytag for support but was met with unhelpful and indifferent responses. Needless to say, I was extremely disappointed with the product and the lack of customer care. This review is not meant to discourage others from considering Maytag products, but rather to caution buyers to carefully assess the reliability and after-sales service offered. It's unfortunate that my experience has been less than satisfactory, and I hope that future customers have a more positive and trouble-free experience.
L Lynsay Olafson
216 days ago

Reliable and Long-Lasting: A Genuine Testimonial for Maytag

After browsing through various options, I decided to invest in a top-load washer with an agitator from Maytag. Unfortunately, my experience was far from what I hoped for. Just days before the end of the 1-year warranty, my washer stopped agitating and functioning properly. A technician was dispatched promptly to assess the issue. Initially, he replaced the electronic board, which seemed to solve the problem temporarily. However, the washer started malfunctioning again after just a few loads. The technician made multiple visits to fix the recurring issue, but each time, the problem resurfaced after a few uses. Frustrated by this ongoing inconvenience, I reached out to Maytag's customer service directly. Disappointingly, the response I received was less than satisfactory. The lack of empathy and assistance from the company left me feeling disheartened and disillusioned with the product I had invested in. While my experience with the Maytag washer may not have met my expectations, I believe in providing honest feedback to potential buyers. Despite my personal setbacks, I acknowledge that every product may have its flaws, and my experience could be an isolated incident. My hope is that my feedback encourages Maytag to improve their quality control and customer service, ensuring a more positive experience for future customers.
D Deborah Shaffer
233 days ago

Worst washing machine I’ve ever had

I have to respectfully disagree with the previous reviewer. My experience with my Maytag washing machine has been nothing short of exceptional. From the moment I purchased it, I noticed a significant difference in the quality of my laundry. The water saver feature not only effectively covers the clothes in water, but it's also environmentally friendly, which is a huge plus for me. The bulky cycle mentioned by the previous reviewer has actually been a game-changer for me. I've been able to wash my bedding, pillows, and even heavy winter jackets with ease, and the results have been outstanding. I haven't experienced any issues, and my clothes come out clean and fresh every time. I've also found the customer service at Maytag to be top-notch. They've been incredibly helpful, and I feel confident knowing that I have their support if I ever need it. I would highly recommend Maytag to anyone in the market for a reliable and efficient washing machine. Thank you, Maytag, for making my laundry routine so much easier and more enjoyable.
D Deborah Shaffer
233 days ago

A Game-Changer: From Frustration to Satisfaction

When I stumbled upon the Maytag washing machine, I was hesitant due to a previous bad experience. However, this machine completely turned my laundry woes around. The water-saving feature worried me initially, but once I figured out the trick to optimize it by selecting the BULKY CYCLE, it was a game-changer! The Maytag Repairman's advice was spot on, and my clothes come out just as clean as ever. This experience transformed my perception entirely. The Maytag washing machine went from being the "worst" to the best I've ever had. I'm so impressed and satisfied that I can't help but share my positive experience with everyone I know. Thank you, Maytag, for restoring my faith in quality appliances!
M Mry Diiorio
246 days ago

Maytag commercial technology washing…

I can't express enough how glad I am to have switched from my old washing machine to the Maytag commercial technology washer. It has completely transformed my laundry routine for the better. With my old machine, I used to hear the loud banging noises, and it was such a hassle to constantly reposition the clothes. Not to mention how much time and electricity I wasted on redoing loads. The Maytag commercial technology washer has changed the game entirely. Not only does it handle large loads without any issues, but it also doesn't make a peep when running. The advanced technology senses the load size and adjusts itself accordingly, giving me a smooth and quiet washing experience every time. Another huge plus is the accessibility factor. Being on the shorter side, I've often struggled with reaching the bottom of the washer with other machines. But Maytag has really considered everyone with this design - I can easily reach in and grab my laundry without any hassle. I'm truly impressed with the quality and efficiency of this washer. It's clear that Maytag has put a lot of thought into their product, and I highly recommend it to anyone in the market for a new washing machine. Thank you, Maytag, for making laundry stress a thing of the past!
M Mry Diiorio
246 days ago

Transforming My Laundry Routine: A Heartfelt Maytag Review

As an individual who values efficiency and quality in household appliances, I recently had the pleasure of experiencing the Maytag commercial technology washing machine. Contrary to the sentiments expressed by some, I must say that my encounter with this innovative machine has truly revolutionized my laundry routine. Upon using the Maytag washing machine, I was immediately impressed by its advanced sensing technology, which intuitively adjusts to the load size, ensuring a thorough and precise cleaning cycle. The machine's ability to adapt to different fabrics and loads saved me both time and energy, providing a seamless laundry experience. One particular feature that stood out to me was the machine's stability and quiet operation. Unlike traditional machines that may cause disturbances with excessive vibrations, the Maytag washing machine operated smoothly and quietly, allowing me to focus on other tasks without any disruptive noise. Furthermore, the machine's spacious barrel, although deep, proved to be an advantage for me. As a person of taller stature, I appreciated the ample space provided for larger loads, which effectively reduced the number of loads I needed to do, saving me time and effort in the process. Overall, my experience with the Maytag commercial technology washing machine has been nothing short of exceptional. It has simplified and optimized my laundry routine, offering efficiency, reliability, and convenience. I wholeheartedly recommend this product to anyone seeking a superior laundry solution that truly delivers on its promises. Thank you, Maytag, for transforming my laundry experience with your innovative technology and exceptional quality.
M Marv Toler
294 days ago

Maytag dryer fails at 5 years. Too expensive to fix.

I can relate to your experience with Maytag, and I too was disappointed with the early failure of my Maytag dryer. Five years after purchasing a Maytag washer and dryer set, my dryer, the MEDB755DW 2 model, suddenly stopped working. To my dismay, the repair estimate provided by the Maytag repairman was a staggering $650, which was even higher than the original purchase price. Given the exorbitant repair cost, I made the difficult decision to invest in a new dryer from a different brand, ultimately choosing a GE model. It was frustrating to encounter such a significant issue with my Maytag dryer, especially considering that I had never experienced such a premature appliance failure in the past. Despite my disappointment, I must commend the exceptional service I received while using Maytag appliances for the initial five years. The washer had been reliable and efficient, and it is unfortunate that the dryer did not live up to the same standard. Moving forward, I am hopeful that my new appliance will provide the longevity and performance I expect. Nevertheless, my experience with Maytag serves as a reminder of the importance of durability and reliability when choosing home appliances. As I continue my search for dependable appliances, I am grateful for the opportunity to share my genuine experience, and I hope that it can serve as a valuable point of reference for others navigating the realm of home appliance purchases. Sincerely, A Former Maytag Customer
M Marv Toler
294 days ago

Unforgettable Quality, Unfortunate Fate: Maytag’s Dryer Dilemma

Embracing the promise of quality appliances, I invested in a Maytag washer and dryer half a decade ago. Among them, the dryer model MEDB755DW2 now fondly remembered yet sadly departed. Regrettably, its faithful service came to an abrupt halt three weeks prior, leaving me distraught. The Maytag repairman, a beacon of hope, cast a shadow with a staggering repair estimate of $650, eclipsing the initial purchase price. An agonizing realization struck; it was more prudent to bid adieu and welcome a new companion, a GE dryer. The premature demise of the Maytag dryer left a bittersweet memory, a gentle reminder of life's unpredictability even in the sanctuary of dependable appliances.
B BAN
325 days ago

Transformed my Laundry Experience: A Cautionary Tale of Maytag Top Load 9/20

I was initially thrilled to purchase the Maytag top load 9/20 model, eagerly anticipating the convenience it would bring to my laundry routine. However, my excitement quickly turned into disappointment as the appliance broke down within the first six months of purchase. Dealing with a malfunctioning control panel and enduring the inconvenience of waiting for months for the necessary parts tested my patience, leading to frequent trips to the laundromat. As if the initial breakdown wasn't frustrating enough, the washer broke down once again approximately six months later. With parts on back order, I was forced to rent a washing machine from a rent-to-own store. Despite opting for an extension warranty, the cycle of malfunctions persisted, leaving me exasperated. The situation reached a breaking point when the washer malfunctioned yet again, displaying error codes such as F2 E2. This prompted me to cancel the extension warranty and seek an alternative solution. The experience left me disillusioned, prompting me to bid farewell to the Maytag model and opt for a GE top loader. Disappointingly, the Maytag top load 9/20, which was barely three years old, found its final resting place in the junkyard. My harrowing experience serves as a cautionary tale, urging others to exercise caution before investing their hard-earned money. In conclusion, I would advise potential buyers to consider alternative brands such as LG or Samsung, which may offer more reliable and durable options. Model number: MVW623OHWO
B BAN
325 days ago

Life-Changing Switch to LG after Disastrous Maytag Top Load Experience

I couldn't wait to upgrade my laundry room with the Maytag top load I purchased back in 2020. Unfortunately, what started as excitement quickly turned into frustration. Within the first six months, the control panel went kaput, leaving me with no choice but to make weekly trips to the laundromat while waiting for parts that seemed to take forever to arrive. As if that wasn't bad enough, the washer broke down again six months later, and the parts were on backorder, forcing me to rent a washing machine just to keep up with the laundry. Despite purchasing an extension warranty, my washer continued to give me trouble, breaking down multiple times. When I reached out to Maytag for a replacement, I was told that they needed to record several more breakdowns before taking action. Frustrated and fed up with the constant issues, I made the decision to cancel the extension warranty and switch to a GE top loader as a last resort. It didn't take long for me to realize that I should have made the switch sooner. In less than three years, my Maytag washer was ready for the junkyard, and I knew I needed a reliable replacement. After thorough research, I invested in an LG washer, and it has completely transformed my laundry routine. No more worrying about breakdowns or waiting for parts. The peace of mind that comes with knowing I can trust my washer is truly priceless. If there's one piece of advice I can offer to anyone shopping for a new washer, it's to save yourself the headache and invest in an LG or Samsung. As for the Maytag model MVW623OHWO, it's a decision I regret, and I hope others can learn from my experience.
W Will Lawrimore
457 days ago

The pump is making a terrible noise in…

I was beyond frustrated when my one-year-old washing machine started making a dreadful noise from the pump. Thankfully, it was still under warranty, so I reached out to Maytag for assistance. Little did I know, this would lead to a nightmarish encounter with a repair company that failed to show up, lied about attempting to reach me, and left me in the lurch. It was a disappointing and disheartening experience, to say the least. In the end, I decided to take matters into my own hands and fix the issue myself. I ended up purchasing a new pump for $170. This whole ordeal left me feeling disillusioned and let down by Maytag and the repair company they recommended, S&S Appliance in Bessemer, AL. Despite this unpleasant experience, I remain hopeful that others won't have to go through the same thing. It's essential for companies to hold their service providers to a higher standard and ensure that customers receive the care and support they deserve, especially when their product is still under warranty. I hope that by sharing my story, others will be spared from similar headaches and frustrations. It's crucial for companies to uphold their promises and provide top-notch service, even when things don't go as planned. This has been a tough journey, but I hold onto the belief that things can and will improve for others in similar situations.
W Will Lawrimore
457 days ago

The pump is making a horrible noise in…

My assessment for maytag.com The pump is making a horrible noise in our 1 yr outdated washer. We known as Maytag because it was nonetheless below guarantee. They ship the sleaziest low down restore firm they'll discover out. They by no means confirmed up. They lied and mentioned they knocked on the door and nobody got here. I cancelled the appointment with them as a result of like many companies today they don’t do what they are saying they are going to. I assume I’ll be fixing it myself. The pump is $170. Thanks Maytag!! Disgrace on s&s equipment in Bessemer, AL too!!
E Erich Teshka
578 days ago

Disappointed with Maytag Washer Gearbox

As a loyal customer for 4 years, I recently encountered a distressing issue with my Maytag washer model #MVWC565FW1. Out of the blue, it started emitting a piercing screeching noise, signaling a potentially serious malfunction. Upon seeking professional assistance, it was disheartening to discover that the gearbox had already gone awry. To make matters worse, this crucial component failed just beyond the one-year warranty mark, leaving me feeling disillusioned with the quality of modern appliances. Although a service technician diligently replaced the faulty part on 9/23/2022, my optimism was short-lived as the replacement gearbox proved to be defective as well. This setback only reinforced my growing dissatisfaction with the durability of Maytag washers. It's truly disheartening to witness the decline in manufacturing standards, prompting me to question the reliability of modern Whirlpool products. My experience serves as a cautionary tale for those considering Maytag washers and Whirlpool appliances. The disappointing reliability issues I've encountered have led me to hesitate in recommending these products to others. I genuinely hope that the replacement part resolves the recurring gearbox problems, but my confidence in the brand has been significantly shaken.

Introduction

Maytag Corporation is a multinational home and commercial appliance brand that offers a wide range of high-quality and long-lasting appliances, from washers and dryers to refrigerators and ovens. One of the most popular ways for customers to access their products and services is through their official website, Maytag.com.

Pros and Cons

Pros:
  • Wide range of high-quality appliances
  • Easy to navigate website
  • Responsive and helpful customer service
  • Flexible payment options
Cons:
  • Higher-priced compared to alternatives
  • Limited selection of small appliances

User Experience

Maytag.com offers an excellent user experience, with clear and concise product descriptions, high-quality images and videos, easy-to-use filters and search functions, and helpful customer reviews.

Pricing and Value for Money

Maytag's prices are generally higher compared to other appliance brands in the market, but they are worth the extra cost as they offer long-lasting and high-quality products. Additionally, the company offers flexible payment options such as lease-to-own and 0% financing, making their appliances more accessible.

Alternatives

Maytag's main competitors in the market include Samsung, LG, Whirlpool, and GE appliances. While these brands offer similar products, Maytag stands out with its exceptional product quality and durability.

Customer Service

Maytag offers excellent customer service, with responsive customer support available through phone, email, and live chat. They also provide a comprehensive help center on their website, with FAQs, manuals, and troubleshooting guides.

Product Quality and Selection

Maytag provides a wide range of high-quality appliances that are built to last. Their products have robust construction, attractive design, and exceptional performance. However, Maytag's selection of small appliances is limited.

Website Usability

Maytag's website is user-friendly and easy to navigate. It features clear product categories, filters, and search options, making it effortless for customers to find what they're looking for.

Returns and Exchanges

Maytag's return and exchange policy states that customers can return or exchange their appliance within 30 days of purchase. The product should be in its original packaging, and customers must obtain an RMA number before returning the appliance.

Promotions and Discounts

Maytag offers various promotions and discounts throughout the year, such as holiday and seasonal sales, bundle deals, and limited-time discounts. Customers can also find coupons on their website or social media pages.

Reputation

Maytag is a well-known and respected brand with a reputation for providing high-quality and durable appliances. For 100 years, they have been known for creating innovative and long-lasting appliances that make life easier.

Payment Options

Maytag offers flexible payment options, including lease-to-own and 0% financing, making their appliances more accessible to customers.

Loyalty Programs

Maytag does not currently offer a loyalty program.

Customer Reviews

Customers are generally satisfied with Maytag's products and services. They have high ratings and positive reviews on their website and other review platforms.

Community Involvement

Maytag has a strong commitment to social responsibility and community involvement. They have partnered with various organizations to support charitable causes and give back to the community.

Shipping and Costs

Maytag offers both standard and expedited shipping options, with prices varying based on the size and weight of the appliance. Shipping costs are calculated at checkout and can be estimated on the product page. They also provide free shipping on select products during promotional periods. In conclusion, Maytag.com is an excellent choice for customers searching for premium appliances that are built to last. The website offers a user-friendly experience, exceptional customer service, flexible payment options, and a vast selection of high-quality appliances. While Maytag's prices are higher compared to alternatives, customers get more value for their money because of their products' long-lasting durability.