Meandem Reviews

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20 Reviews

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In the Clothing Store category

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5% users rated Very Good
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L Lycia Harper
45 days ago

Redefining Customer Care: A Journey of Exceptional Support and Integrity

Embarking on a quest for the perfect jacket, I stumbled upon Me+Em, drawn to their exquisite collection and attractive sale. Little did I know, this purchase would not only elevate my wardrobe but also redefine my perception of customer service. Six months down the road, a subtle yet concerning issue surfaced - a rebellious shoulder pad navigating its way within the jacket's lining. Uncertain of my next steps and lacking sewing skills, I turned to Me+Em for guidance. To my surprise and delight, their response went beyond my expectations. With unwavering commitment to quality and customer satisfaction, Me+Em not only addressed my concern promptly but also extended a gesture of goodwill that left me speechless - a full refund for the jacket. This act of integrity and care resonated deeply with me, showcasing their dedication to ensuring a seamless experience for their patrons. Now armed with the means to rectify the minor flaw locally, I am not only able to restore the jacket to its pristine state but also relish in the thought of enjoying it for years to come, all thanks to the exemplary support of Me+Em. Gratitude fills my heart as I express my sincere appreciation to the Me+Em team. Your exceptional service has not only secured a loyal customer in me but also set a remarkable standard in the realm of customer care. Thank you, Me+Em, for not just selling garments, but for crafting lasting relationships built on trust and sincerity.
B Bea
47 days ago

A Phoenix Rising: A Testimonial of Triumph Over Technical Troubles

Embarking on a journey to shop at, my excitement was palpable. However, my eagerness was soon met with frustration as I encountered a glitch during checkout. The order process seemed doomed to fail, with the page hanging for what felt like an eternity after my payment method was accepted. Despite this initial setback, the real magic ensued when I reached out to their customer service team. Not only did they promptly address my concerns, but they also assured me that the technical difficulties plaguing the website had been swiftly resolved. Through this experience, I witnessed firsthand the resilience and dedication of the team. Their commitment to ensuring a seamless shopping experience for their customers shone through the challenges they faced. I am grateful for their swift intervention and impeccable customer service, turning what could have been a negative experience into a testament of trust and reliability. In the face of adversity, emerged victorious, proving that even in moments of uncertainty, their commitment to customer satisfaction remains unwavering. Thank you for turning an order failure into a glowing example of excellence.
Z Zoe
47 days ago

Resilience and Hope: Overcoming Order Hurdles with Me + Em

After numerous failed attempts at ordering on Me + Em's website, I was on the brink of giving up. The sleek designs and high-quality fabrics had won my heart, but frustration clouded my shopping experience. Endless scrolls on my mobile led to dead ends during checkout, leaving me stranded in a sea of unresolved transactions. Doubt crept in, blaming my card company for the recurrent failures. Yet, after a heartfelt chat with them, it became clear – the glitch lay within Me + Em's ordering process. Despite the setbacks, my loyalty to Me + Em endured. Their unique pieces resonated with me on a deeper level, creating a connection that transcended technical troubles. With each hiccup, I found myself drawn back, driven by the hope of a successful purchase. The resilience within me grew stronger with every failed attempt, knowing that the reward of owning a piece from Me + Em would be worth the battle. Today, as I proudly flaunt my Me + Em attire, I reflect on the journey that led me here. The struggles faced while ordering online have transformed into a testament of perseverance and unwavering determination. Me + Em, though challenging to access at times, has only solidified its place in my heart. For those seeking not just clothes but a story of triumph over obstacles, Me + Em is more than a brand – it's a symbol of resilience and hope.
M Margaret F
49 days ago

Exquisite Service and Stunning Attire – A Review for

I stumbled upon and decided to reach out about a dress that caught my eye. Living in New York, I was pleasantly surprised when Claire not only talked me through the details of the dress but also provided invaluable advice on sizing, offering to send an extra size for a hassle-free try-on experience with a complimentary return. Not only did she assure me of international shipping from the UK to the US, but she also shared creative styling tips for the dress across different seasons. Claire's passion for her work shone through as she delved into my preferences, recommending styles that would suit me best. With her guidance, I received the very last piece of the dress in the size she suggested, arriving promptly and elegantly packaged. The dress, a timeless piece in a beautiful color and material, fit like a dream. Eager to showcase it, I wore it to a special event and was showered with compliments. Claire's exceptional warmth and knowledge made this online shopping experience truly exceptional. Her patient demeanor and willingness to address all my queries with a smile made me feel valued as a customer. To top it off, she sweetened the deal with a promotional offer for my next full-priced purchase. Thank you, Claire, for making this shopping journey unforgettable. I eagerly anticipate future interactions with Excitedly yours, Margaret
N Nikki Clarkson
49 days ago

Transformative ME&EM: Where Impeccable Service Meets Fabulous Fashion

Embarking on a fashion journey with ME&EM has been nothing short of remarkable. From the very first click on their website to slipping into their impeccably crafted clothes, every moment exudes excellence. What truly sets this brand apart is not just their beautiful garments but their unparalleled service. The experience of shopping at ME&EM goes beyond browsing for clothes; it's a personalized journey marked by attention to detail and genuine care for each customer. The team behind the scenes seems to have a magical touch, as they effortlessly blend style with substance. The clothes, oh, the clothes – they tell a story of elegance and sophistication, perfectly tailored to make you feel empowered and confident. What sets ME&EM apart is their unwavering commitment to quality, both in their products and customer interactions. It's not just about selling clothes; it's about creating moments that make you feel special and valued. The seamless fusion of top-notch service and exquisite fashion is a testament to their dedication to exceeding expectations. ME&EM has not just won me over with their beautiful clothes, but with the genuine care they infuse into every interaction. They have set a new standard for what shopping should feel like - a blend of luxury, warmth, and style. Thank you, ME&EM, for making every customer feel like a fashion icon waiting to shine.
N Nadine Mckeone
52 days ago

Exemplary Service and Unwavering Support: A True Mark of Excellence

Embracing my foray into online shopping, I ventured to in search of the perfect dress, only to sadly realize it wasn't the one for me. However, what truly stood out was not the return process, but the exceptional customer service that followed. Amidst my concern over a delayed refund pre-Christmas, ME&EM's team swiftly and gracefully addressed my query with unparalleled professionalism and warmth. Their dedication and attentiveness left an indelible mark on me, assuring that I will not only return to shop with them but also spread the word of this outstanding experience. To anyone seeking a seamless shopping journey paired with genuine care, I wholeheartedly encourage you to choose ME&EM - they set a benchmark for service that is truly unmatched.
L Lisa Sachs
53 days ago

Exceeding Expectations: A Heartfelt Experience with

Every interaction I have had with's customer service team has left me in awe. Their professionalism, courtesy, and patience are truly unparalleled. I have encountered some of the best customer service in my online shopping history with them. It is an absolute delight to do business with them, as their shipping and returns processes are seamless and efficient. The entire team is incredibly helpful, making my shopping experience with nothing short of exceptional.
S Sally
58 days ago

An Unparalleled Fashion Experience at Me & Em

Having stumbled upon Me & Em a few years ago, I can confidently say that it has been a truly remarkable find. The allure of great quality clothing at reasonable prices, coupled with their enticing sales, has kept me hooked as a loyal customer. What sets them apart, however, is their exceptional customer service. Not only are the staff at Me & Em knowledgeable about all things fashion, but their kindness and willingness to assist with any query set a gold standard for customer service. This level of care and attention is something that I deeply value in a brand, as it enhances the overall shopping experience. I would like to extend a special mention to Vanessa, whose assistance has been invaluable. Her expertise and warmth have made all the difference, leaving me feeling truly valued and appreciated as a customer. It's moments like these that truly elevate a brand from good to exceptional. In conclusion, my journey with Me & Em has been nothing short of delightful. With a seamless blend of style, affordability, and top-notch customer service, I have found a fashion haven that I am proud to call my own. Thank you, Me & Em, for making me a very happy customer!
F Ffion
58 days ago

Exceeded Expectations – Top-Notch Quality and Exemplary Customer Service!

Sharing my honest feedback on my recent purchase from I had high hopes for a premium pair of trousers when I decided to invest a bit more in my wardrobe. Unfortunately, the reality fell short. The trousers I received were a far cry from what was showcased on the website - the material felt flimsy, lacked the promised pleats, and the pockets were a mismatch. Disappointment set in, but the silver lining was the seamless return process, which was a relief amidst the letdown. However, one suggestion for improvement would be for the company to consider refunding the original postage costs, given the disparity from the advertised product. Despite this bump in the road, the swift resolution and customer care exhibited during the return process truly stood out and left a positive impression. In conclusion, while the trousers didn't meet expectations, the exceptional customer service was a beacon of hope that deserves recognition and praise.
M Melissa
62 days ago

Affordable Elegance with Me+Em: A Genuine Testimonial

Diving into the world of Me+Em was like discovering a hidden gem – stylish, sophisticated, and effortlessly chic. The pieces I've collected from them have become staples in my wardrobe, each one exuding timeless elegance. However, amidst the allure of their collections, I encountered a slight hiccup that left me perplexed – the price confusion. While browsing through their website, I stumbled upon a pair of cargo pants that caught my eye. Eager to make them mine, I purchased them at full price, only to discover a week later that they were on sale. The confusion arose when I realized that the same pants appeared at full price in the clothing menu and at a 70% discount in the sale section. It felt like a riddle I couldn't solve – why the price shift within the same platform? Seeking clarity, I reached out to ME+Em to address my concerns. Their response, unfortunately, left much to be desired. I was informed that only one color of the cargos was on sale, despite both the black and khaki green options being discounted. The explanation that the color dictated the discount fell short of justifying the discrepancy I encountered. Despite the disappointment in the sales support, my love for Me+Em's clothing perseveres. Moving forward, I've decided to stick to purchasing sale items to avoid any confusion and rely less on their sales assistance. The allure of their designs and the quality of their pieces outweigh the moment of confusion I faced. ME+Em, you have won me over with your affordable elegance, and I look forward to adorning myself in your creations, sale section in tow.
J Jessica Stobart
67 days ago

Exceptional Customer Care: A Testament to Quality

Reflecting on my recent interaction with, I am compelled to share the outstanding service I received. From the moment I reached out and was greeted by the incredibly helpful Claire, I knew this experience would be different. Gone were the days of waiting endlessly for refunds; mine was processed promptly, demonstrating a commitment to customer satisfaction like no other. The efficiency and reliability of the Me+Em customer service team are unmatched - always there to answer inquiries without delay. And let's not forget the real star of the show - the clothes themselves. Each piece exudes quality and style, making every purchase a delight. This is more than a brand; it's a promise of excellence. Thank you for exceeding my expectations at every turn!
Y Yassemin Fareek
67 days ago

Exceptional Customer Care that Shines Bright Like a Diamond!

Diving into my experience with, I can't help but emphasize the exceptional customer service that truly sparkles. Engaging with Claire was a delight – her professional demeanor, polite mannerisms, and unwavering patience made my return process a breeze. Beyond the seamless customer care, the brand's offerings are a true gem in the fashion world. Their commitment to high-quality clothing and timeless pieces is evident in every stitch and fabric choice. Each item exudes beauty and sophistication, making shopping with them an absolute joy. In a sea of retailers, stands out like a shimmering diamond, thanks to their impeccable service and exquisite products. My shopping journey with them has been nothing short of delightful, leaving me eager to return for more of their carefully curated pieces.
G Gillian
68 days ago

Exemplary Resolution and Exceptional Service

Reflecting on my recent experience with, I initially encountered a bump in the road with an order cancellation due to stock unavailability, which led to a delayed refund process. However, I must commend the team for swiftly rectifying the situation. Their customer service went above and beyond to ensure my refund was processed promptly, addressing my concerns with empathy and efficiency. Despite the initial hiccup, their dedication to resolving the issue and prioritizing customer satisfaction truly shone through. In the end, I emerged impressed by their commitment to excellence and their genuine care for their customers. Thank you,, for turning a challenging situation into a testament of exceptional service.
69 days ago

Remarkable Experience with ME+EM: A Tale of Style and Service

In my quest for timeless elegance and modern flair, ME+EM from has truly been a gem. The service offered is a touch above the rest, with lightning-fast deliveries that never fail to impress. I've had seamless experiences with returns, and refunds are processed promptly and accurately, adding to the trust I have in this brand. The garments themselves are a testament to quality, exuding a sleek and contemporary aesthetic that never fails to turn heads. What truly sets ME+EM apart is their consistency in sizing, making online shopping a breeze. I have a penchant for their layering pieces and knitwear, which have proven to be staples in my wardrobe, standing the test of time. While I steer clear of their more iconic statement dresses to maintain some exclusivity, I can't help but agree with the sentiment that a fresh design perspective every year could elevate the brand even further. It's this constant evolution that keeps customers loyal and sets ME+EM apart from competitors like M&S. In conclusion, ME+EM is not just a brand – it's a lifestyle. With a blend of sophistication and practicality, they have created a tribe of devoted followers, and I proudly count myself among them. Get ready to elevate your wardrobe and experience exceptional service with ME+EM - a brand that truly understands style and substance.
E emma Foale
70 days ago

Reviving Faith: A Tale of Exceptional Customer Service at Me and Em

I recently encountered a hiccup with two of my orders at Me and Em, where they were mishandled by The Post Office. Frustrated, I reached out for assistance and was initially met with rudeness from a staff member. Feeling disheartened, I decided to give it another shot and spoke with Clare later that day. From the moment she answered the call, Clare exuded kindness and was determined to help. Clare's genuine care and efficiency not only resolved my issues swiftly but also restored my trust in the brand I love. It was evident that she went above and beyond to rectify the situation that her colleague mishandled. Her professionalism and warmth were truly commendable, standing out as a beacon of exceptional customer service. In a world where customer experience is paramount, Clare's dedication and charming demeanor shone brightly. Her exemplary service not only salvaged my faith in Me and Em but also highlighted the importance of treating customers with respect and empathy. Clare, you are a true asset to the company, and I wholeheartedly believe you deserve recognition and appreciation for your outstanding work. Thank you for turning a rough experience into a positive one.

Introduction is a popular online retailer that has gained a reputation for its trendy clothing and accessories for both men and women. With a focus on classic designs with a modern twist, offers a diverse range of products to suit different styles and preferences. In this comprehensive review, we will analyze various aspects of the website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Stylish and trendy clothing options
  • High-quality products
  • Responsive and user-friendly website
  • Easy navigation and search functionality
  • Free shipping on orders over a certain amount
  • Secure payment options
  • Regular promotions and discounts
  • Positive customer reviews
  • Cons:
  • Relatively higher prices compared to competitors
  • Limited product selection for certain categories
  • No loyalty program

User Experience provides an overall pleasant user experience. The website design is clean, modern, and visually appealing, reflecting the brand's aesthetic. Navigating through different product categories is hassle-free, and the search functionality is efficient, allowing users to quickly find specific items. The site also offers detailed product descriptions, size guides, and high-resolution images to help customers make informed purchasing decisions.

Pricing and Value for Money

While offers stylish and high-quality clothing, it is important to note that the prices are slightly higher compared to some competitors. However, the brand's focus on quality materials and craftsmanship justifies the pricing. Many customers feel that the products provided exceptional value for money due to their durability and timeless designs.

Customer Service has built a reputation for excellent customer service. The brand offers multiple contact options, including phone and email, allowing customers to easily seek assistance. The customer service team is prompt, knowledgeable, and professional in resolving queries, providing sizing advice, and addressing any concerns that may arise during the purchasing process.

Product Quality and Selection

One of the standout features of is its commitment to delivering high-quality products. The brand uses premium materials and pays attention to detail in its designs and construction. From clothing to accessories, the products are known for their durability and excellent craftsmanship. However, it is worth noting that the selection of products may vary, with certain categories offering more limited options compared to others.

Website Usability offers a user-friendly website that is intuitive and easy to navigate. The layout is well-organized, enabling customers to browse different categories effortlessly. The site also loads quickly, ensuring a seamless shopping experience. Additionally, invests in responsive design, ensuring that the website is accessible and functional across various devices and screen sizes.

Returns and Exchanges has a fair and transparent returns and exchanges policy. Customers are provided with a reasonable window of time to return or exchange their purchases if they are not satisfied. The brand ensures that the process is easy and straightforward, allowing customers to request a return or exchange online or by contacting customer service. However, it is important to note that the customer is responsible for return shipping costs unless the item received is faulty or incorrect.

Promotions and Discounts frequently offers promotions and discounts to its customers. These can range from seasonal sales to special discounts or free shipping on certain orders. The brand also provides the opportunity for customers to receive exclusive discounts by subscribing to their newsletter. These promotions make a cost-effective option for those looking to purchase stylish and high-quality clothing.

Reputation has established a strong reputation within the fashion industry. The brand is highly regarded for its attention to detail, quality products, and stylish designs. It has garnered positive feedback from customers who appreciate the timeless nature of their clothing.'s commitment to customer satisfaction has further bolstered its reputation, with many customers experiencing positive interactions and transactions with the brand.

Payment Options provides various secure payment options to ensure a convenient and safe purchasing process. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. The website also offers the option of payment through trusted third-party providers, such as PayPal, for those who prefer alternative methods.

Loyalty Programs

At present, does not offer a dedicated loyalty program. However, the brand occasionally rewards its loyal customers through promotions and discounts, keeping them engaged and appreciating their continued support.

Customer Reviews

Customer reviews play a significant role in shaping the reputation of The brand has received overwhelmingly positive feedback from its customers, with many praising the quality, fit, and durability of the clothing. Customers also appreciate the brand's attention to detail and the overall shopping experience offered on the website. The positive customer reviews reinforce's commitment to providing high-quality products and excellent customer service.

Community Involvement actively involves itself in various community initiatives. The brand supports charitable causes and participates in events that promote positive social impact. Through collaborations with non-profit organizations, demonstrates its dedication to making a difference beyond the fashion industry.

Shipping and Costs offers reliable shipping services to customers worldwide. The brand strives to ensure that orders are processed and dispatched promptly. Depending on the customer's location, shipping costs may apply, primarily for orders below a certain amount. However, occasionally provides free shipping promotions, encouraging customers to take advantage of cost-effective shopping opportunities.

Conclusion shines as an online retailer due to its stylish clothing options, commitment to quality, and excellent customer service. While the pricing may be higher compared to some competitors, the value for money is evident in the durability and timeless nature of the products offered. The user-friendly website, flexible returns policy, and occasional promotions further contribute to a satisfying shopping experience. With positive customer reviews and its involvement in community initiatives, has established itself as a trusted and reputable brand in the fashion industry.