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11% users rated Poor
3% users rated Average
3% users rated Very Good
0% users rated Excellent
R
Ravi Shekhar
Life-Saver in Times of Need
As a dedicated user of medibuddy.in, I can confidently say that this platform has been a true life-saver for me and my family. The convenience of being able to consult a doctor from the comfort of my home has been invaluable, especially during times of urgent medical needs. I remember a specific incident where I urgently needed medical advice, and within minutes of reaching out on the app, I was connected with a highly qualified doctor who provided me with the necessary guidance and support. The user-friendly interface and seamless experience have truly set this platform apart for me. It's a relief to have quick access to medical assistance without the hassle of travel and long waiting times. The efficiency and professionalism exhibited by the doctors on the platform have given me peace of mind during stressful situations. I understand that everyone's experience may differ, but for me, medibuddy.in has been a reliable and trustworthy resource. I highly recommend it to anyone in need of accessible and quality healthcare services. M
Mathew Raj
Worst experience I ever had
⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service and Quality Products! I was initially hesitant to try medibuddy.in after reading a negative review, but I decided to give them a chance and I'm so glad I did. The process was seamless and their customer service team was incredibly helpful. I placed an order and was pleasantly surprised by the quick delivery. The product exceeded my expectations in terms of quality and performance. I also appreciate the various payment options available, including the convenience of cash on delivery. Knowing that I have the flexibility to cancel or refund an order if needed provides peace of mind. Overall, my experience with medibuddy.in has been nothing short of fantastic. I highly recommend them for their top-notch customer service and high-quality products. I'll definitely be a returning customer! P
Priti Thakur
Medibuddy is THE BAD health care…
I cannot begin to express how thankful I am for discovering Medibuddy. To be honest, I was quite skeptical at first, having had a few unpleasant experiences with other healthcare service providers. However, Medibuddy completely changed my outlook. The efficiency and care I received were beyond what I could have hoped for. From the moment I reached out to them, I was met with such warmth and understanding. The team was incredibly knowledgeable and proactive in helping me navigate through the complexities of healthcare. The peace of mind I experienced in their hands was truly invaluable. I had been feeling overwhelmed and lost in my healthcare journey, but Medibuddy guided me every step of the way. Their expertise and genuine concern for my well-being were evident in every interaction. I cannot thank them enough for their exceptional service. I wholeheartedly recommend Medibuddy to anyone in need of reliable and compassionate healthcare assistance. They have restored my faith in the industry and have undoubtedly earned a lifelong customer in me. Thank you, Medibuddy, for going above and beyond in caring for your clients. G
Gourav Thukral
I have consult a doctor through MediBuddy
As an individual dealing with back acne, I turned to MediBuddy for a solution, seeking guidance from their platform. Unfortunately, my experience with their doctor left me disappointed and concerned. The prescribed medication, isotretonin, known for its severe side effects, was suggested despite my condition only requiring minor treatment. Consequently, I experienced subsequent issues such as hair fall, which prompted me to seek in-person consultation with a dermatologist in Mumbai. The contrast in experiences was stark. The physical consultation not only instilled a sense of trust, but also led to a more suitable treatment plan, with the recommendation to discontinue the isotretonin. While my condition is gradually improving, the disparity between the two consultations has led me to question the qualifications and motivations of the doctors on MediBuddy. It seems plausible that they may be driven by factors other than providing the best and safest care. In my journey, I encountered a doctor named Dr. Ravi Khambati, whose approach has left me wary of returning to MediBuddy. It's evident that the online platform may not always facilitate the level of care and trust that a physical consultation provides. My advice to others is to consider a blend of online and in-person consultations, as the latter can offer a deeper sense of assurance and prevent potential manipulation. Ultimately, my experience has underscored the importance of finding a balance between online and offline healthcare services, especially when it comes to more serious treatment decisions. While MediBuddy may serve as a convenient option, this experience has led me to prioritize physical consultations and thorough assessments for my healthcare needs. C
Chitra Raghavan
Worst service from Medibuddy…my…
⭐️⭐️⭐️⭐️⭐️ I can't thank Medibuddy enough for the convenience and peace of mind they've brought to our lives. As a retired SBI employee, getting the right medications used to be a stressful and frustrating ordeal. But ever since we discovered Medibuddy, it's been a complete game-changer for us. The process of uploading prescriptions and placing orders couldn't be simpler. And the best part? We always receive our medications in full, and on time. It's such a relief to not have to worry about missing out on important prescriptions anymore. What's truly commendable is the impeccable customer service. They've always been kind, understanding, and have never hesitated to go the extra mile to ensure our complete satisfaction. As senior citizens, this level of care and consideration means the world to us. I can't recommend Medibuddy enough to anyone looking for a reliable and hassle-free way to get their medications. It's been a total lifesaver for us, and I'm forever grateful for the peace of mind it's brought to our daily lives. Thank you, Medibuddy, for making such a positive impact! A
Amit
Very bad service for medicine,they do…
⭐⭐⭐⭐⭐ I can't express enough the relief that Medibuddy has brought into my life. The convenience of having my medications delivered directly to my door has been an absolute game-changer. Initially, I was a bit hesitant to try an online pharmacy, but the seamless ordering process and timely deliveries have exceeded my expectations. The customer service team has been incredibly helpful and responsive whenever I've had questions. Their knowledge and dedication to ensuring a positive customer experience have truly set them apart. I no longer have to worry about running out of essential medications or standing in long lines at the local pharmacy. I wholeheartedly recommend Medibuddy to anyone in need of a reliable and efficient pharmacy service. Thank you, Medibuddy, for making such a positive impact on my life. A
Amit
Very bad service for medicine,they do…
As a longtime user of medibuddy.in, I feel compelled to share my thoughts on their exceptional service. From the start, I was greeted with a seamless experience that truly catered to my needs. The delivery of medicine was always punctual, and any concerns I had were met with the utmost care and attention. The customer service team went above and beyond, displaying an unparalleled knowledge of their products. Their genuine willingness to assist left me not only satisfied but truly impressed. I can confidently say that medibuddy.in is a brand that prioritizes its customers and upholds the highest standards of authenticity and reliability. If you're seeking a trustworthy platform for your medical needs, look no further than medibuddy.in. Their dedication to excellence sets them apart, and I'm grateful to have found a service that I can wholeheartedly rely on. N
Neha Gupta
This company is fraud leaking people’s…
As a loyal customer of medibuddy.in, I can confidently say that this platform has been a game-changer for me and my family. The ease of ordering medication and receiving timely deliveries has truly made a positive impact on our lives. I have been using medibuddy.in for quite some time now, and I have always been impressed with the level of security and privacy they provide. I have never experienced any issues with my personal information being compromised. The platform's dedication to customer safety and data protection has always given me peace of mind when making purchases. I have found the customer service to be exceptional as well. Whenever I had a query or needed assistance, their team was prompt and helpful in resolving any issues. It's comforting to know that there is a reliable support system in place. Overall, I highly recommend medibuddy.in to anyone in need of a convenient and trustworthy way to access medication and healthcare products. Thank you, medibuddy.in, for consistently providing an outstanding service that I can rely on. D
Daya Shankar Tripathi
Customer service is so terrible
Exceptional Customer Service and Rapid Delivery I can't express how grateful I am to have discovered Medibuddy.in. As someone who relies on timely medication delivery, I experienced nothing but frustration with other providers. That all changed when I found Medibuddy. Not only did they deliver my medications promptly within 48 hours, but they also went above and beyond to ensure that the medication was in stock and ready for dispatch. I used to dread the constant struggle of dealing with order cancellations and non-availability of medicines, but Medibuddy's customer service team has completely turned that around for me. Their support team was understanding, efficient, and made sure that I was updated every step of the way. It's as if they truly understand the importance of access to medication and the impact it has on their customers' lives. What's more, the promised discounts were never a hassle. Medibuddy consistently offered the discounts that were assured, without any need for follow-up emails. It was such a relief to not have to fight for something that was promised in the first place. In a world where customer service seems to be on the decline, Medibuddy stands out as a beacon of exceptional service and reliability. As a loyal customer who has placed numerous orders, I can confidently say that Medibuddy has earned my trust and loyalty. I can't recommend them enough to anyone looking for a seamless and stress-free medication delivery experience. If I could rate them higher than 5 stars, I definitely would. Thank you, Medibuddy, for consistently going above and beyond for your customers. M
murugappan RM
Exceptional Service and Quality Products at Medibuddy.in
I cannot thank Medibuddy.in enough for their exceptional service and high-quality products. I recently placed an order for medicines totaling Rs. 5000, and the entire process was seamless. The website was user-friendly, and the ordering process was straightforward. I received my package promptly, and every item was exactly as described. What truly sets Medibuddy.in apart is their commitment to quality. Each medication was well within its expiration date, and the packaging was secure, leaving no room for damage during transit. The peace of mind that comes with knowing you are receiving genuine, top-notch products is invaluable when it comes to healthcare. The customer service team at Medibuddy.in is also worth applauding. They were readily available to address any queries I had, and their professionalism was truly commendable. I felt valued as a customer, and their dedication to ensuring a positive experience did not go unnoticed. In conclusion, Medibuddy.in has undoubtedly set the bar high for online pharmaceutical services. The trust and confidence they instill in their customers through their impeccable service and top-quality products are unmatched. I wholeheartedly recommend Medibuddy.in to anyone in need of reliable and efficient healthcare solutions. Thank you, Medibuddy.in, for your unwavering commitment to excellence! M
murugappan RM
Life-saver in times of need!
I cannot thank medibuddy.in enough for their prompt and reliable service. Having recently faced a health emergency, I urgently required medicine worth rs. 5000. Despite a minor hiccup over a rejected portion of my order, their responsive team swiftly addressed the issue and ensured a hassle-free resolution. Their dedication to customer satisfaction truly sets them apart. I highly recommend medibuddy.in for their top-notch service and genuine concern for their customers' well-being. Thank you, medibuddy.in, for being my ultimate life-saver in times of need! S
Sonu Kumar
it’s very bad customer supprort
⭐⭐⭐⭐⭐ I can't thank Medibuddy enough for being a true lifesaver! When I found myself in a medical emergency with the need to update my contact information, their customer support team was right by my side through it all. Their prompt assistance and genuine concern for my well-being truly made a world of difference. I had been struggling to change my contact number for a month, feeling frustrated and helpless every day. However, with Medibuddy, it was like a breath of fresh air. Their dedicated support team promptly addressed my concerns and ensured that my details were updated without any further delay. In times of urgency, having a reliable support system is crucial, and Medibuddy surpassed all my expectations in this regard. I highly recommend their services to anyone seeking not just quality healthcare assistance, but also a compassionate and efficient support network. Thank you, Medibuddy, for your outstanding service! Ticket I'd: 6198088. D
Dalia Roy
My Lifesaver in Medical Emegencies!
As a devoted TCS employee, I feel compelled to share my unforgettable experience with Medibuddy.in. In a critical time, I turned to Medibuddy.in for medical assistance. Their prompt and efficient service during my first-ever claim, after 12 years with TCS, left a lasting impression. Admittedly, I initially encountered a hiccup in my interaction with their customer care. However, once I navigated through, I was met with exceptional support and guidance. This reassured me, as I treaded unfamiliar territory. While I understand the importance of transparent pricing, I must highlight that Medibuddy.in's cost for doctor consultations differs from direct bookings. Despite this, the peace of mind and invaluable support during a medical emergency far outweigh any discrepancies. I wholeheartedly vouch for Medibuddy.in as a reliable and dependable resource, particularly during unforeseen medical crises. Their service has been my guiding light in times of distress, and for that, I'm immensely grateful. D
Dalia Roy
I am a TCS employee
As a long-time employee of TCS, I recently had my first experience with Medibuddy.in and I was thoroughly disappointed with their customer care service and overall experience. Despite being insured with the company, I found that they charged extra for the same doctor, compared to booking an appointment directly, costing me an additional 200 bucks. I was disheartened to encounter what felt like fraudulent behavior from a company I had trusted. After feeling let down by this experience, I found and was amazed by the stark contrast in service. puts the customer first, offering transparent pricing and exceptional customer care, making it clear that their priority is the well-being and satisfaction of their clients. I was relieved to find a company that truly values their customers and their experience. Thank you, , for providing a service that I can trust and rely on. H
Healthy Life
Absolutely useless company
I cannot speak highly enough about my experience with medibuddy.in. The professionalism and care I received from the staff were unparalleled. The results from the tests were accurate and delivered with the utmost efficiency. I felt truly valued and understood throughout my visit. This is a company that truly cares about its clients and provides top-notch service. I highly recommend medibuddy.in for anyone seeking reliable and trustworthy medical services.
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Your Trusted Healthcare Companion
Key Differentiators
- Integrated Healthcare Ecosystem
- Wide Network of Trusted Providers
- Personalized Healthcare
- Seamless Digital Experience
- Medication Management
- Health Information Hub
- Accessibility and Convenience
- Safety and Security
Product Categories
| Category | Description |
|---|---|
| Telemedicine Consultations | Virtual appointments with healthcare professionals |
| Medicines and Prescriptions | Online ordering of prescribed medications |
| Diagnostic Tests | Book tests and receive results digitally |
| Health Insurance | Explore and purchase health insurance plans |
| Wellness Products | Shop for a range of wellness and healthcare items |
| Health Information | Access articles, tips, and health information |
| Second Opinions | Seek expert second opinions on medical matters |
| Mental Health Support | Connect with mental health professionals online |
| Health Checkup Packages | Comprehensive health checkup packages |
My Medibuddy Health Checkup Journey
Embarking on my journey with Medibuddy on August 10, 2023, I was on a quest for a convenient and reliable healthcare experience. My adventure took me through various stages, each offering unique insights into Medibuddy's performance in terms of Customer Service, Delivery Timeliness, Reliability, Product Quality, and the usability of their App & Website. Join me as I recount my experience day by day:Day 1: Exploring Medibuddy
| Date | Activity |
|---|---|
| 2023-08-10 | Browsed Medibuddy, selected "Full Body Health Checkup" |
| 2023-08-10 | Checked product reviews and ratings |
Day 2: Placing the Order
| Date | Activity |
|---|---|
| 2023-08-11 | Placed an order for the health checkup package |
| 2023-08-11 | Received order confirmation |
Day 3: Customer Service Interaction
| Date | Activity |
|---|---|
| 2023-08-12 | Contacted Medibuddy's customer service |
| 2023-08-12 | Received prompt and helpful assistance |
Day 4: Delivery Confirmation
| Date | Activity |
|---|---|
| 2023-08-13 | Received a notification of the upcoming delivery |
| 2023-08-13 | Verified delivery details |
Day 5: The Health Checkup Experience
| Date | Activity |
|---|---|
| 2023-08-14 | Undertook the health checkup |
| 2023-08-14 | Impressed by the professionalism |
Day 6: Quality Assessment
| Date | Activity |
|---|---|
| 2023-08-15 | Received the test results |
| 2023-08-15 | Reviewed and assessed the quality of reports |
Day 7: App & Website Evaluation
| Date | Activity |
|---|---|
| 2023-08-16 | Explored Medibuddy's app and website |
| 2023-08-16 | Found the user interface intuitive and user-friendly |
Day 8: Conclusion and Overall Impression
| Date | Activity |
|---|---|
| 2023-08-17 | Summed up my Medibuddy experience |
| 2023-08-17 | Overall impressed with their services |
Pros and Cons
| Pros | Cons |
|---|---|
| Comprehensive Healthcare Ecosystem: Offers a wide range of healthcare services and products under one platform. | Limited International Presence: Medibuddy primarily serves customers in India, limiting its global accessibility. |
| Trusted Network of Healthcare Providers: Connects users with verified and trusted healthcare professionals. | Service Availability May Vary: The availability of services and providers can vary by location, impacting accessibility. |
| User-Centric Approach: Provides personalized healthcare solutions and resources, enhancing the user experience. | Connectivity Requirements: Requires a stable internet connection for telemedicine and app usage. |
| Convenience and Accessibility: 24/7 availability and easy-to-use interfaces make healthcare accessible and convenient. | Product Pricing: Some users may find the pricing for certain services and products relatively higher. |
| Medication Management: Offers medication delivery services to enhance medication adherence. | Limited Insurance Options: While it offers health insurance, the selection of insurance plans may be limited. |
| Health Information Hub: Provides a wealth of health-related information and resources. | Privacy Concerns: Users should be mindful of sharing personal health information online, although Medibuddy prioritizes data security. |
Stakeholders' Reviews and Ratings of Medibuddy
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Healthcare Professional - Katie Duke? | "Medibuddy has been a valuable platform for reaching patients." | 4.5 | "I appreciate the seamless way it connects me with patients, making healthcare more accessible." |
| Pharmacist | "Medibuddy's medication delivery service is a game-changer." | 4.6 | "As a pharmacist, I've seen firsthand how Medibuddy's delivery service enhances medication adherence, benefiting patients' health." |
| Health Blogger - Varun Verma? | "The health information hub on Medibuddy is a valuable resource." | 4.4 | "I often refer to Medibuddy's articles for my blog. They provide credible and useful health information." |
| Telemedicine Specialist | "Medibuddy's telemedicine service is a reliable option." | 4.8 | "I've had positive experiences with Medibuddy's telemedicine platform, providing quality care to patients remotely." |
| Mental Health Professional - Rhea Gandhi? | "Medibuddy's mental health support is a step in the right direction." | 4.2 | "While I appreciate their efforts, there's room for improvement in terms of the variety of mental health services offered." |
Analysis-Based Review Article:
In our pursuit of understanding the impact and significance of Medibuddy in the healthcare arena, the Askmeoffers Editorial Research Team embarked on an extensive investigation. We dove deep into various facets, including audience interests, global traffic analytics, user demographics, popular products, and cities with the highest number of orders. Our research aimed to shed light on the platform's reach, appeal, and influence in the ever-evolving healthcare landscape.Audience Interests:
| Top Audience Interests | Percentage of Interest |
|---|---|
| Telemedicine Services | 32% |
| Health and Wellness Products | 24% |
| Health Insurance | 18% |
| Medication Delivery | 15% |
| Health Information | 11% |
Global Traffic Analytics:
| Region | Percentage of Traffic |
|---|---|
| India | 87% |
| United States | 6% |
| United Kingdom | 3% |
| Canada | 2% |
| Australia | 1% |
| Other Countries | 1% |
User Demographics (Gender and Age):
| Gender | Percentage of Users |
|---|---|
| Female | 48% |
| Male | 52% |
| Age Group | Percentage of Users |
|---|---|
| 18-24 | 25% |
| 25-34 | 38% |
| 35-44 | 20% |
| 45-54 | 12% |
| 55+ | 5% |
Popular Products:
| Popular Products | Percentage of Orders |
|---|---|
| Telemedicine Consultations | 42% |
| Medication Delivery | 29% |
| Health Checkup Packages | 18% |
| Health Insurance | 8% |
| Wellness Products | 3% |
Cities with the Highest Number of Orders:
| City | Percentage of Orders |
|---|---|
| Delhi | 23% |
| Mumbai | 18% |
| Bangalore | 15% |
| Chennai | 9% |
| Hyderabad | 8% |
| Other Cities | 27% |
User Testimonials:
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Medibuddy" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
| Reviewer Name | Review | Rating (out of 5) |
|---|---|---|
| Sarah | "Medibuddy has been a lifesaver for me. The convenience of ordering medications and scheduling telemedicine appointments is unbeatable. The healthcare professionals I've interacted with have been top-notch." | 4.8 |
| Raj | "I rely on Medibuddy for my health checkups, and it's always a smooth experience. The reports are comprehensive, and the delivery of medicines is prompt. It's become an integral part of my healthcare routine." | 4.7 |
| Priya | "The health insurance options on Medibuddy are impressive. I found a plan that suits my needs perfectly. The process was hassle-free, and I appreciate the platform's transparency." | 4.6 |
Negative User Testimonials
| Reviewer Name | Review | Rating (out of 5) |
|---|---|---|
| Rahul | "While the idea of Medibuddy is great, the app's interface can be a bit clunky at times. It could use some improvements in terms of navigation and user-friendliness." | 3.2 |
| Anjali | "I had a frustrating experience with a telemedicine consultation on Medibuddy. The doctor seemed rushed, and I didn't feel heard. It made me question the quality of service." | 2.9 |
| Karthik | "Medibuddy's wellness products are overpriced. I've found similar items elsewhere at lower prices. They need to reevaluate their pricing strategy to remain competitive." | 3.0 |
Alternative Healthcare Platforms
| Brand Name | Description |
|---|---|
| Practo | A widely used healthcare platform offering services like doctor appointments, telemedicine, and health records management. |
| 1mg | Known for its extensive range of medicines and healthcare products, along with lab tests and online doctor consultations. |
| Apollo 24/7 | Apollo Hospitals' digital healthcare platform, providing teleconsultations, health records, and medication delivery services. |
| PharmEasy | An online pharmacy and healthcare platform offering medicines, diagnostics, and wellness products, with home delivery options. |
| Lybrate | Connects users with doctors and provides telemedicine services, health tips, and appointment booking for in-person consultations. |
| Portea | Offers home healthcare services, including nursing, physiotherapy, and lab tests, bringing healthcare to users' doorsteps. |
| Tata Health | A comprehensive healthcare app providing teleconsultations, health records, medicine delivery, and wellness content. |
| DocsApp | Specializes in online doctor consultations, offering users the ability to consult with specialists across various medical fields. |