Medibuddy.in is an online healthcare platform that aims to make healthcare accessible and affordable to everyone in India. The platform offers a range of services, including online doctor consultations, health checkups, medicine delivery, and home healthcare services. With a focus on providing quality healthcare services at affordable prices, Medibuddy.in has become a popular choice among consumers in India.
Pros and Cons
Pros:
- Wide range of healthcare services available
- Affordable prices
- Easy to use platform
- Quick and efficient delivery of medicines
- Access to top-rated doctors across India
Cons:
- Limited coverage in certain areas
- Some users may prefer face-to-face consultations
User Experience
The platform is user-friendly and easy to navigate, even for those who are not tech-savvy. The website is well-designed and provides all the necessary information to make informed healthcare decisions. Users can easily book appointments, order medicines, and access their medical records.
Pricing and Value for Money
Medibuddy.in offers affordable healthcare services, making it accessible to people from all walks of life. The platform offers competitive pricing for its services, making it a value-for-money option for consumers.
Alternatives
Some popular alternatives to Medibuddy.in include Practo, DocsApp, and Lybrate. While each platform offers similar services, Medibuddy.in stands out for its affordable pricing and a wide range of healthcare services.
Customer Service
Medibuddy.in provides excellent customer service, with a team of knowledgeable professionals available to answer any queries. The platform also has a comprehensive FAQ section that addresses common questions and concerns.
Product Quality and Selection
Medibuddy.in offers high-quality healthcare services, with a focus on ensuring that users receive the best possible care. The platform has a wide selection of healthcare services, from online doctor consultations to home healthcare services, making it a one-stop-shop for all healthcare needs.
Website Usability
The website is well-designed and user-friendly, with all the necessary information available on the homepage. Users can easily book appointments, order medicines, and access their medical records.
Returns and Exchanges
Medicines and healthcare services cannot be returned or exchanged once they have been delivered. However, in case of any issues or complaints, users can contact the customer service team, who will assist them in resolving the problem.
Promotions and Discounts
Medibuddy.in offers various promotions and discounts to users. Users can avail of discounted prices and cashback offers on various healthcare services.
Reputation
Medibuddy.in has a good reputation in the healthcare industry, with a focus on providing quality healthcare services at affordable prices. The platform has received positive reviews from users, which is a testament to its commitment to providing excellent healthcare services.
Payment Options
Medibuddy.in offers various payment options, including credit and debit cards, net banking, and UPI. The platform also accepts payments through digital wallets such as Paytm and MobiKwik.
Loyalty Programs
Medibuddy.in offers loyalty programs to regular users, where they can earn reward points for every transaction. These reward points can then be used to avail discounts on future transactions.
Customer Reviews
Medibuddy.in has received positive reviews from users, with many praising the platform for its affordability and quality of healthcare services.
Community Involvement
Medibuddy.in is actively involved in various community initiatives, such as providing healthcare services to underprivileged communities. The platform also conducts health awareness campaigns and health checkup camps to promote healthcare awareness.
Shipping and Costs
Medicines and healthcare services are delivered to users' homes. The platform provides quick and efficient delivery, with delivery charges varying depending on the location. Overall, Medibuddy.in offers affordable healthcare services, making it accessible to people from all backgrounds.
Review Title: Don't trust this company. It's the worst company I have ever seen…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: It's the worst company I have ever seen in my life.few days back I have ordered medicine for my father they delivered the wrong medicine when I asked to exchange the medicine with the actual one or give me the refund these guys are telling me that they don't have policy to refund or return for the delivered medicine. I've raised a ticket send them mail so many times but no one is there to listen to your concern everytime they are just closing the ticket saying that you ticket has been resolved. Don't trust this company. you deserve a negative star.
👤
Reviewer Name: Noah Jason Martin
Review Submission Date: 2022-12-18
Review Title: medibuddy - Group of morons
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Giving 1 star because there is no option of zero star. these guys have unnecessarily poked their nose into medical business just to cheat people and do nothing else. one more group of useless cheaters frauds startup. these companies should be banned from operating. if at all any good review is available then beleive me that review is paid.
👤
Reviewer Name: Avni
Review Submission Date: 2022-12-16
Review Title: Not recommended
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Not recommended. Incorrect medicine and additional medicine which I did not order were delivered (also not part of prescription I uploaded). No response on ticket, following up on calls for over 3 weeks, they don’t have an answer
👤
Reviewer Name: Ajmal Sayed
Review Submission Date: 2022-12-13
Review Title: Please refer to lab order no 35626307
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Please refer to lab order no 35626307Bhubaneswar lab is not standardize at all. Results are unrealistic. I had to repeat test in other reputed lab.Kindly keep the standard of Laboratory . Staff should know how to run standards daily before start.
👤
Reviewer Name: Ragashilpa M.R
Review Submission Date: 2022-12-08
Review Title: This is the worst company i have ever…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: This is the worst company i have ever worked. You need to work overtime and they won't give you any extra payment or appreciations for your effort. My mom was diagnosed with cancer and I asked for WFH for a while they didn't approved and asked me to resign. What kind of medical company is this. I was supposed to get corporate benifits where u get medicines for the employees and i paid the amount but never recieved that medicines. There is no growth in that company.
👤
Reviewer Name: Rahul Sharma
Review Submission Date: 2022-11-29
Review Title: Medibuddy is not providing good service…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Medibuddy is not providing good service at all ,they are people are liar and making people fraud , please don't go for medibuddy insurance
👤
Reviewer Name: Riddhi Ruparelia
Review Submission Date: 2022-11-28
Review Title: Worst Technician ever from Medi Buddy
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Worst Technician ever from Medi Buddy. Technician - Renuka Amin. When blood sample was collected she left a huge blood clot on my arm and after that the next day they again called me asking that the blood was NOT ENOUGH. More blood was needed by them. Can you believe these people?
👤
Reviewer Name: Saloni Chitkara
Review Submission Date: 2022-11-26
Review Title: Very poor
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Very poor Absolutely fake Don’t trust them at all I sent my sample for blood and urine on 20 Nov 2022 My blood report after repeated reminder came in 21st and then urine report didn’t came till 26 Nov .Now when I called to confirm they said by mistake it didn’t came and when they shared it with me after few minutes .my sample drawn date doesn’t match with my blood sample drawn dates
👤
Reviewer Name: Tejas
Review Submission Date: 2022-10-18
Review Title: Worst first time experience ever
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Ordered specs from Vision care (Medibuddy) from specsmaker.in, now its been a month and still havent received any update from either of them. Trying to follow-up multiple times with Medibuddy, but the only thing I am hearing is we have created a case and our internal team have escalated the issue, you will receive a call within 24 hrs. Worst EXPERIENCE, never going to recommend Medibuddy to anyone.
👤
Reviewer Name: Pratik choutmal
Review Submission Date: 2022-10-17
Review Title: very bad experiances ,worst services ,Too delay delivery services.
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: very bad experiances ,dont buy medicine over Medibuddy.worst services Too delay delivery services.