Users Voice for Medicinesmall

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Medicinesmall
Medicinesmall Overall rating
Customer Support
User Interface

Rate Medicinesmall Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 11 Mar 2023

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2 5 5 5 5
Jan 2023 5 5 4.1 4.9 3.3 2.6
Feb 2023 5 1 5 3 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Medicinesmall Review by

Introduction is an online pharmacy that offers customers convenience, affordability, and quality medications. The website caters to customers looking for prescription and over-the-counter drugs, vitamins and supplements, health and wellness products, medical equipment, and pet supplies.

Pros and Cons

  • Convenience: Customers can access the website 24/7 and order medications from the comfort of their homes.
  • Affordability: offers competitive prices on their products.
  • Wide selection: The website has a vast selection of both prescription and over-the-counter drugs, medical supplies, and pet products.
  • Prompt and discreet shipping: The website offers prompt and discreet shipping on all orders.
  • Prescription Requirement: Some prescription drugs need a valid prescription to be fulfilled.
  • Shipping Charges: Some products may attract shipping charges and customers may not qualify for free shipping.
  • Payment Options: Payment options are limited and do not include popular options like PayPal.

User Experience

The website is user-friendly and easy to navigate. The site is well-organized, and customers can quickly locate products by category or through the search bar. Customers can track their orders and receive notifications once orders are shipped.

Pricing and Value for Money

The website offers competitive pricing on its products. The website strives to offer its customers the best value for their money. The website also offers regular promotions and discounts on selected products to provide customers with additional value.


Alternative online pharmacies to consider include HealthWarehouse, Blink Health, and Pharmacy Direct.

Customer Service offers excellent customer service. The website has a knowledgeable and responsive customer care team available to assist customers with their orders, offer product advice, and address customer concerns.

Product Quality and Selection

The website offers high-quality products sourced from reputable manufacturers. Customers can find a wide selection of prescription and over-the-counter drugs, vitamins, supplements, and other wellness items. The website's medical equipment and pet supplies selection are also impressive.

Website Usability

The website is easy to navigate and user-friendly. The site is well-organized, and products are clearly labeled, and prices are prominently displayed.

Returns and Exchanges

The website offers returns and exchanges on products that are defective or damaged. Customers need to contact customer service within 48 hours of the receipt of the product to initiate a return.

Promotions and Discounts

The website offers regular promotions and discounts on selected products. Customers can receive notifications of these promotions by signing up for the website's newsletter.


The website has an excellent reputation for offering high-quality products at competitive prices. The site has a 4.5/5 rating on Trustpilot and customer reviews are generally positive.

Payment Options

The website accepts payment through major credit cards, including Visa, Mastercard, and American Express. Payment options do not currently include PayPal.

Loyalty Programs does not currently offer a formal loyalty program, but customers can receive discounts and promotions through the website's newsletter.

Customer Reviews

Customer reviews of the website are generally positive, with customers praising the website's product selection, competitive pricing, and customer service.

Community Involvement

The website does not currently have any community involvement initiatives.


The website offers prompt and discreet shipping on all orders. Shipping charges apply to some products, and customers cannot receive free shipping on all orders.

Costs offers competitive pricing on its products, and shipping charges are reasonable. However, some products may be more expensive than others, and customers should compare prices with other online pharmacies to ensure they are getting the best value for their money.