Users Voice for Medicom

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 14 May 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.7 5 2.6 4.1 3.6
Feb 2023 5 3 1.8 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Medicom Review by

Introduction is a German-based online pharmacy that offers a wide range of medical products, including prescription drugs, over-the-counter medications, vitamins, and supplements. The online pharmacy has been providing high-quality health products to customers since 2018.

Pros and Cons

  • offers a vast variety of medical products at an affordable price.
  • It provides fast and reliable shipping options all over Germany.
  • Users can buy prescription drugs after uploading their prescription online.
  • Customers can easily track their order, and there is a 24/7 customer support facility
  • Its shipping options are only available in Germany.
  • International customers cannot access the website, and it is only available in German.
  • The website's layout is a bit outdated and could be improved.

User Experience website is user-friendly and easy to navigate. Users can easily search for the product they need by using the search bar. The website also has filters that help users narrow down their search results. The checkout process is simple, and users can quickly complete their transaction.

Pricing and Value for Money offers fair prices for pharmaceuticals, supplements, and other health products. Its prices are reasonable compared to other online pharmacies in Germany. The website also offers various discounts and promotions to its customers regularly.


Some popular alternatives to in Germany include:
  • DocMorris
  • Sanicare

Customer Service provides excellent customer service to its users. The website has a dedicated customer support team that is available 24/7 to assist users with any queries they may have. Users can also reach out to the website's customer support team through email or phone.

Product Quality and Selection offers high-quality health products, including prescription drugs, over-the-counter medications, vitamins, and supplements. The website sources its products from reputable manufacturers and suppliers, ensuring that they are of high quality. The website also offers a vast selection of products from various categories.

Website Usability

The website is user-friendly and easy to navigate. It is straightforward to search for products and complete transactions. The website also loads fast, ensuring that users do not have to wait long to access the products they need.

Returns and Exchanges offers a return and exchange policy for some of its products. Customers can return or exchange the product within 14 days of receipt if it is unopened and in its original packaging.

Promotions and Discounts offers various discounts and promotions to its customers. Users can access these promotions by subscribing to the website's newsletter or by checking the website's Deals & Discounts section regularly.

Reputation has a good reputation as a reliable and trustworthy online pharmacy. The website has many positive reviews from satisfied customers, and its products are sourced from reputable manufacturers.

Payment Options accepts payment through various methods, including credit cards, PayPal, and bank transfers.

Loyalty Programs

The website does not offer any loyalty programs currently.

Customer Reviews

Customers have left positive reviews about the website, commending its fast delivery, affordable prices, and vast selection of products.

Community Involvement does not currently have any community involvement initiatives.

Shipping and Costs

The website offers various shipping options, including DHL Express and DHL Standard. The shipping cost depends on the product's weight and the delivery location. Free shipping is available for orders above €20.