Users Voice for Medino

1% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
95% users rated Excellent
Pie Chart Review Representation for Medino
Medino Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Feb 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.9 4.8 4.4 2.4 4.5 3.8
Oct 2022 5 4.8 4.4 2.6 4.7 4.2
Nov 2022 4.8 4.9 2.7 4 4.2 2.8
Dec 2022 5 5 5 5 5 5
Mar 2023 4.7 4.8 4.6 2.6 3.3 3.4
Line Chart for Rating of peer stores

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Detailed Medino Review by

Introduction

Medino.com is a UK-based online pharmacy that offers a wide range of healthcare and wellness products, including medicines, supplements, skincare, beauty, and personal hygiene items. The website has been in business since 2017 and has quickly gained popularity among customers for its user-friendly interface, reliable delivery service, and competitive pricing.

Pros and Cons

Pros:
  • Easy to navigate website
  • Large selection of products
  • Competitive prices
  • Prompt delivery
  • Secure payment options
Cons:
  • Free delivery only available on orders over £40
  • May not be able to fulfill prescriptions ordered from outside the UK
  • Limited availability of certain products

User Experience

The medino.com website is easy to use, and products are organized in intuitive categories. In addition, the search function is straightforward and helps customers quickly find what they are looking for. The checkout process is also simple, and customers are kept informed of their order status via email.

Pricing and Value for Money

Medino.com offers competitive pricing on most of its products, and customers can save even more by taking advantage of regular promotions and discounts. In addition, the website has a price match guarantee, meaning that they will match any lower prices found on other UK-based online pharmacies.

Alternatives

Some alternative online pharmacies that customers can consider include Lloyds Pharmacy, Boots Pharmacy, and Superdrug Online Doctor.

Customer Service

Medino.com has a dedicated customer service team that is available to answer any queries via email or phone. In addition, the website has an extensive FAQ section that provides answers to commonly asked questions.

Product Quality and Selection

Medino.com offers a wide range of products, including medicines, supplements, skincare, beauty, and personal hygiene items. All products are sourced from reputable manufacturers and are of high quality.

Website Usability

The medino.com website is easy to navigate, and products are clearly labeled and organized in intuitive categories. The website also has a responsive design, meaning that it can be easily accessed from desktop, tablets, and mobile devices.

Returns and Exchanges

Medino.com offers a 30-day return policy for unopened and unused products. Customers can initiate a return by contacting customer service via email or phone.

Promotions and Discounts

Medino.com regularly offers promotions and discounts on its products. Customers can sign up for the website's newsletter to receive information on these offers.

Reputation

Medino.com has a strong reputation among its customers for its reliable delivery service, competitive pricing, and high-quality products. The website has also received positive reviews on independent review platforms such as Trustpilot.

Payment Options

Medino.com accepts a variety of payment options, including credit card, debit card, PayPal, Google Pay, and Apple Pay.

Loyalty Programs

Medino.com has a loyalty program that allows customers to earn reward points for every purchase made on the website. These points can then be redeemed for discounts on future purchases.

Customer Reviews

Medino.com has received positive reviews from its customers on independent review platforms such as Trustpilot. Customers have praised the website for its reliable delivery service, competitive pricing, and high-quality products.

Community Involvement

Medino.com is involved in several community initiatives, including supporting local charities and sponsoring local events.

Shipping and Costs

Medino.com offers standard delivery for £3.49 and free delivery on orders over £40. Orders are typically delivered within 2-3 working days. The website also offers express delivery for £6.99, which delivers orders within 1-2 working days.

Medino Recent User Reviews

User Rating

5 stars

106

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Reviewer Name: gerry pople

Review Submission Date: 2022-12-24

Review Title: Excellent service
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Review Description: Excellent service. Order came next day [not Post Office thank goodness]. Well wrapped and as dwscribed.

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Reviewer Name: Mrs B Etty

Review Submission Date: 2022-12-24

Review Title: An excellent quick service and good…
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Review Description: An excellent quick service and good prices for products. Highly recommend

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Reviewer Name: bess chatfield Customer

Review Submission Date: 2022-12-23

Review Title: Medino did very well indeed
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Review Description: Medino did very well indeed. They were able to supply the item I needed. They were friendly and my order was delivered on time.

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Reviewer Name: Lucy Naomi Wilkinson

Review Submission Date: 2022-12-23

Review Title: Really excellent company
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Review Description: Really excellent company. I order from here semi-regularly as needed. Ordered yesterday morning, my parcel arrived today. At this time of year (and all other things considered) that is really sterling service. The fact that Evri is now suggested as the delivery option of choice when checking out also circumvents the logistical issues with Royal Mail at the moment. Thank you Medino.

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Reviewer Name: Tiffany Denny

Review Submission Date: 2022-12-22

Review Title: Merino’s website was easy to use
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Review Description: Merino’s website was easy to use, products good value & quality. Order was processed quickly & delivery arrived in good time.

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Reviewer Name: GILLIAN HAYNES

Review Submission Date: 2022-12-22

Review Title: unfortunately this is the 2nd delivery…
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Review Description: unfortunately this is the 2nd delivery from Medino that hasn't had any protection and the tubs arrive broken, luckily I have an empty pot to decant damaged tub.

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Reviewer Name: Michael Lyte-Mason

Review Submission Date: 2022-12-22

Review Title: First time using Medino - Very Happy
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Review Description: First time using Medino. Very happy with my purchase and speed of delivery. Will definitely buy from Medino again. Thank You. Lorna

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Reviewer Name: Nige

Review Submission Date: 2022-12-22

Review Title: All items received
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Review Description: All items received. On time. No postage costs. Excellent communication. Will use again.

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Reviewer Name: Leonard Hunter

Review Submission Date: 2022-12-22

Review Title: Fair prices
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Review Description: Fair prices. Easy access. No queues. Guaranteed delivery. Why go out any more. Thank you.

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Reviewer Name: Floots

Review Submission Date: 2022-12-22

Review Title: Vast choice of vitamins and…
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Review Description: Vast choice of vitamins and supplements. Well laid out account area and easy repeat ordering. Fast delivery and excellent customer service. Can recommend.