Meesho User Reviews

Introduction

Meesho.com is a leading online marketplace that connects manufacturers, wholesalers, and resellers. It was founded in 2015 with the aim of empowering women to start their own businesses from home using their smartphones. Today, Meesho has more than 10 million registered resellers across India and offers a range of products including fashion, beauty, home decor, and electronics.

Pros and Cons

Pros:

• Wide range of products
• Low prices
• Easy to use app
• Flexible payment options
• Great customer service

Cons:

• Delivery can take a while
• Quality of some products can be inconsistent
• Difficult to navigate for first-time users
• Not as established as some other e-commerce platforms

User Experience

Meesho's app is easy to use and allows for seamless navigation between different categories and products. The interface is clean and organized, although it can be overwhelming for new users due to the sheer volume of products available. Overall, the user experience is intuitive and enjoyable.

Pricing and Value for Money

Meesho offers competitive prices on all of its products, which are further discounted for resellers. The value for money is excellent, and resellers can make a sizeable profit by selling Meesho products to their customers.

Alternatives

There are several alternatives to Meesho, including Flipkart, Amazon, and Snapdeal. However, Meesho's unique value proposition of empowering women entrepreneurs sets it apart from its competitors.

Customer Service

Meesho's customer service is top-notch, with a prompt response time and helpful representatives. They offer a variety of channels for customer support, including email, phone, and live chat.

Product Quality and Selection

Meesho's product quality can be inconsistent, with some products being of excellent quality while others are mediocre. However, the selection of products available is extensive, with something for everyone.

Website Usability

Meesho's website is user-friendly and easy to navigate, although it can be challenging to find specific products. The search function works well, and the filters allow for easy customization of product searches.

Returns and Exchanges

Meesho has a comprehensive return and exchange policy, which allows customers to return or exchange products within seven days of delivery. The process is straightforward and hassle-free, and Meesho takes full responsibility for any faulty or damaged products.

Promotions and Discounts

Meesho offers regular promotions and discounts, which are advertised prominently on their website and social media channels. There are also many referral programs and discounts available to resellers.

Reputation

Meesho has a good reputation in the market, with many satisfied customers and resellers. However, there have been some complaints about inconsistent product quality and delayed deliveries.

Payment Options

Meesho offers several flexible payment options, including credit/debit cards, net banking, UPI, and cash on delivery. These options make it easy for customers to pay for products in the way that suits them best.

Loyalty Programs

Meesho offers several loyalty programs for its resellers, which provide incentives and rewards for regular purchases and referrals. These programs are a great way for resellers to increase their earnings and build a loyal customer base.

Customer Reviews

Meesho has a robust customer review system, which allows customers to rate and review products. These reviews are helpful for other customers when making purchasing decisions and provide valuable feedback for Meesho.

Community Involvement

Meesho is committed to supporting its reseller community by providing them with training, support, and resources. They also partner with NGOs and other organizations to support women's empowerment initiatives.

Shipping and Costs

Meesho offers free shipping on most products, with delivery times ranging from 2-10 days depending on the location. The shipping costs for certain products may vary, but these are clearly communicated at the time of purchase.