Users Voice for Meesho

79% users rated Terrible
3% users rated Poor
2% users rated Average
4% users rated Very Good
12% users rated Excellent
Pie Chart Review Representation for Meesho
Meesho Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 Feb 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.7 1.4 1.2 4.5 2.2 1
Oct 2022 1.6 1 1.3 4.7 1.4 1
Nov 2022 2.4 5 1.4 4.5 1.1 1
Dec 2022 5 2.2 5 5 5 5
Mar 2023 1.8 5 1.4 4.1 1.3 1.5
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Detailed Meesho Review by

Introduction

Meesho.com is a leading online marketplace that connects manufacturers, wholesalers, and resellers. It was founded in 2015 with the aim of empowering women to start their own businesses from home using their smartphones. Today, Meesho has more than 10 million registered resellers across India and offers a range of products including fashion, beauty, home decor, and electronics.

Pros and Cons

Pros:
  • Wide range of products
  • Low prices
  • Easy to use app
  • Flexible payment options
  • Great customer service
Cons:
  • Delivery can take a while
  • Quality of some products can be inconsistent
  • Difficult to navigate for first-time users
  • Not as established as some other e-commerce platforms

User Experience

Meesho's app is easy to use and allows for seamless navigation between different categories and products. The interface is clean and organized, although it can be overwhelming for new users due to the sheer volume of products available. Overall, the user experience is intuitive and enjoyable.

Pricing and Value for Money

Meesho offers competitive prices on all of its products, which are further discounted for resellers. The value for money is excellent, and resellers can make a sizeable profit by selling Meesho products to their customers.

Alternatives

There are several alternatives to Meesho, including Flipkart, Amazon, and Snapdeal. However, Meesho's unique value proposition of empowering women entrepreneurs sets it apart from its competitors.

Customer Service

Meesho's customer service is top-notch, with a prompt response time and helpful representatives. They offer a variety of channels for customer support, including email, phone, and live chat.

Product Quality and Selection

Meesho's product quality can be inconsistent, with some products being of excellent quality while others are mediocre. However, the selection of products available is extensive, with something for everyone.

Website Usability

Meesho's website is user-friendly and easy to navigate, although it can be challenging to find specific products. The search function works well, and the filters allow for easy customization of product searches.

Returns and Exchanges

Meesho has a comprehensive return and exchange policy, which allows customers to return or exchange products within seven days of delivery. The process is straightforward and hassle-free, and Meesho takes full responsibility for any faulty or damaged products.

Promotions and Discounts

Meesho offers regular promotions and discounts, which are advertised prominently on their website and social media channels. There are also many referral programs and discounts available to resellers.

Reputation

Meesho has a good reputation in the market, with many satisfied customers and resellers. However, there have been some complaints about inconsistent product quality and delayed deliveries.

Payment Options

Meesho offers several flexible payment options, including credit/debit cards, net banking, UPI, and cash on delivery. These options make it easy for customers to pay for products in the way that suits them best.

Loyalty Programs

Meesho offers several loyalty programs for its resellers, which provide incentives and rewards for regular purchases and referrals. These programs are a great way for resellers to increase their earnings and build a loyal customer base.

Customer Reviews

Meesho has a robust customer review system, which allows customers to rate and review products. These reviews are helpful for other customers when making purchasing decisions and provide valuable feedback for Meesho.

Community Involvement

Meesho is committed to supporting its reseller community by providing them with training, support, and resources. They also partner with NGOs and other organizations to support women's empowerment initiatives.

Shipping and Costs

Meesho offers free shipping on most products, with delivery times ranging from 2-10 days depending on the location. The shipping costs for certain products may vary, but these are clearly communicated at the time of purchase.

Meesho Recent User Reviews

User Rating

5 stars

16

4 stars

12

1 stars

133

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Reviewer Name: preety kumawat

Review Submission Date: 2022-12-24

Review Title: Don't trust this app and its service
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Review Description: Don't trust this app and its service, they are fraud people. They will cheat you as well they will not return your money and the product is the too low quality of

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Reviewer Name: Kavitha Natrasun

Review Submission Date: 2022-12-21

Review Title: Received an unconsented order from…
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Review Description: Received an unconsented order from Meesho. It was an old used saree... they agreed to refund back my money on Oct 31 st. Till date I did not receive my refund. They have erased my complaint in their system too. Wrote to their CEO, Vidit Aatrey too. No response. Their company motto is that . To cheat people and live with their money.My order no is 389147544523. And one of the complaint no is 51515793.

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Reviewer Name: Poonam Yadav

Review Submission Date: 2022-12-21

Review Title: Iss app pe bhot jald hii case…
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Review Description: Iss app pe bhot jald hii case hogii...qki ye paise lekr product me empty box bhej de rhe h ...mere sath kal hi ye huaaa ....I will definitely take action against this fraud

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Reviewer Name: Rumana Aafreen

Review Submission Date: 2022-12-20

Review Title: Maine jo product order kiya tha..
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Review Description: Maine jo product order kiya tha... Woh display me kuch parcel me kuch aur tha... Product sahi nhi tha... Hum jo display me dekhe hai wahi product nHi mila toh hum ne refund me dal diya.. Ab tak koi return pickup lene aaya nhi... Refund bhi nhi hua.. Yeh toh dhoka ho gya... Mesho is not perfect aap for purchasing..

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Reviewer Name: Sreeja Enterprises

Review Submission Date: 2022-12-17

Review Title: Pathetic e-commerce company
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Review Description: I think Meesho is making money by rejecting Sellers claims stating that return ratio is high , as if we ,the sellers are responsible for returns , we are loosing our product , hence money and paying for shipping as well.What a logic!!Had worst experience as a seller.

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Reviewer Name: Trupesh Sojitra

Review Submission Date: 2022-12-15

Review Title: I chose any reason return during buying…
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Review Description: I chose any reason return during buying the product but when I wanted to return nobody is coming to take the product and not giving my money back. When I call customer service the men sitting there gives bad slangs.

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Reviewer Name: Vanshika Gurbani

Review Submission Date: 2022-12-11

Review Title: Meesho maha loot sale is totally…FAKE
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Review Description: Meesho maha loot sale is totally fake..can't buy anything and sometimes the products are not visible at the given time??

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Reviewer Name: Manisha Gaur

Review Submission Date: 2022-12-10

Review Title: Meesho is a big scammer.....
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Review Description: Meesho is a big scammer...... Firstly they send wrong product after this they do no return your refund after that no matter how many call you do for customer care and they do no support you....

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Reviewer Name: Evelyn D Souza

Review Submission Date: 2022-12-10

Review Title: In Meesho there is Maha loot sale
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Review Description: In Meesho there is Maha loot sale. It's a fake they are cheating customer. In that list not able to book anything. Don't trust this app.

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Reviewer Name: Roji Kumari

Review Submission Date: 2022-12-06

Review Title: Meesho customer support…91018-12745
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Review Description: Meesho customer support number//91018-12745// Meesho is completely fake website. The seller on meesho are scammer as well. They keep sending random package on cod so that people will accept them mistakly and then they give no support when you can contact them. They have accumulated a database of customer from somewhere and have started this new trend of scaming people with random COD orders.

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