Megazip Reviews

Voted Good (4/5)

599 Votes

4 Reviews

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A Andrey Nesterov
1032 days ago

Great online source for genuine parts!

Unparalleled quality and incredible customer service - that's what you'll find at Megazip! As a devoted Accord Coupe V6 owner, finding genuine parts has always been a priority for me, and Megazip delivers every time. From the moment I placed my order, I knew I was dealing with a top-notch company. The parts arrived in their original packaging, giving me peace of mind about their authenticity. The prices were unbeatable, and the shipping? Lightning fast! I barely had time to blink before my order was at my door. What really sets Megazip apart, though, is their outstanding support team. I ran into a minor hiccup with my order, but their team addressed it promptly and professionally, leaving me thoroughly impressed. If you're on the hunt for genuine parts and impeccable service, look no further than Megazip. They've earned my highest recommendation, and I can't wait to return for all my future automotive needs. Thank you, Megazip, for being an absolute beast of a site! Andrew
E Eva
1302 days ago

The store is disgusting

When I decided to shop online at megazip.ru, I was beyond excited. I carefully selected my items and eagerly awaited their arrival. However, my experience took a disappointing turn when I received my package via a courier service different from what I had initially selected. It was a letdown to realize that my preference for EMS delivery had been overlooked, and my order was shipped through fidex instead. The customer service I received during this ordeal was subpar at best. I reached out to the customer support team to address the issue, but regrettably, my concerns were not adequately addressed. This experience left me feeling frustrated and dissatisfied. Overall, my shopping experience with megazip.ru was extremely disappointing. I would caution prospective shoppers to think twice before patronizing this store. The issue with the delivery mix-up and the lackluster customer service are concerning aspects that should not be overlooked. In conclusion, my encounter with megazip.ru was disheartening, and I regret not having had a more positive experience. I hope that my feedback serves as a word of caution for those considering shopping at this store. It is essential to be thoroughly informed and prepared before making a purchase to avoid any potential letdowns.
R Александр Байков
1320 days ago

My order № 226117-6 was cancelled on…

Unbelievable service from Megazip! My order, number 226117-6, unfortunately had to be cancelled due to the unavailability of a part on 13.08.2020. However, I was pleasantly surprised by the prompt assistance I received from their team. Despite the cancellation, the customer service representative assured me of a full refund. True to their word, the refund was promptly processed and I received the money back in my account within a short period. I am truly impressed by the professionalism and efficiency of Megazip's customer service. Keep up the great work!
D David Gazoli
1344 days ago

Exceptional Service and Swift Deliveries from Megazip.ru

I can't say enough good things about my experience with Megazip.ru. This online retailer has consistently exceeded my expectations with their exceptional service and lightning-fast deliveries. From the moment I placed my order, I was impressed with the level of professionalism and attention to detail. Every step of the way, the team at Megazip.ru demonstrated their commitment to customer satisfaction. Olga, in particular, deserves special recognition for her outstanding support and dedication to ensuring that my package reached me in record time. Despite any potential delays that may have arisen, Megazip.ru's team remained on top of their game, resulting in a flawless delivery process. The package arrived promptly, allowing me to get to work on my project without any unnecessary waiting. I can confidently say that Megazip.ru is truly the best of the best. Their ability to consistently deliver top-notch service, even amidst potential delays, is a testament to their commitment to their customers. I extend my heartfelt thanks to the entire team, especially Olga, for their unwavering dedication to excellence. In conclusion, I wholeheartedly recommend Megazip.ru to anyone in search of a reliable and efficient online retailer. With their commitment to excellence and impressive delivery speeds, they have truly set the bar high for customer satisfaction. Thank you, Megazip.ru, for your outstanding service.

Introduction

Megazip.ru is an online marketplace that offers a wide range of products, including electronics, household appliances, clothing, and accessories, among others. Megazip.ru has been in business for over a decade and has established itself as a reputable retailer in the Russian market.

Pros and Cons

Pros:
  • Wide product selection
  • Competitive prices
  • Easy-to-use website
  • Excellent customer service
Cons:
  • Shipping can take longer than anticipated
  • Limited payment options

User Experience

Megazip.ru has a user-friendly interface that allows customers to easily navigate the website. The search function helps users find what they're looking for quickly, and filters are available to narrow down search results. The checkout process is straightforward, and customers receive email updates on the status of their orders.

Pricing and Value for Money

Megazip.ru offers competitive prices across all product categories, and they often have sales and discounts available. While their prices may be slightly higher than some competitors, the quality of their products and customer service make them worth the extra cost.

Alternatives

Some alternative online marketplaces to Megazip.ru include Ozon, Wildberries, and Lamoda.

Customer Service

Megazip.ru's customer service team is responsive and helpful. They can be contacted through email or phone, and they typically respond within 24 hours. In addition, Megazip.ru has a comprehensive FAQ section on their website that addresses common questions and concerns.

Product Quality and Selection

Megazip.ru's products are of high quality, and they carry a wide variety of products from top brands. Their selection includes electronics, appliances, fashion, and more.

Website Usability

Megazip.ru's website is easy to use and navigate. The search function allows users to find specific products quickly, and the filters are helpful for narrowing down search results. The checkout process is straightforward and user-friendly.

Returns and Exchanges

Megazip.ru has a clear returns and exchanges policy that allows customers to return products within 14 days of receiving them. The process for returns and exchanges is straightforward, and Megazip.ru covers the cost of return shipping.

Promotions and Discounts

Megazip.ru frequently offers promotions and discounts to their customers, including sales, coupon codes, and free shipping. These promotions can provide significant savings for customers.

Reputation

Megazip.ru has a good reputation in the Russian market and is known for high-quality products and excellent customer service. They have a four-star rating on Trustpilot, with customers praising their competitive pricing, wide product selection, and responsive customer service.

Payment Options

Megazip.ru accepts payment through credit and debit cards and also offers payment through the Yandex.Money and WebMoney platforms. While they have limited payment options compared to some competitors, their available options are secure and reliable.

Loyalty Programs

Megazip.ru does not currently offer a loyalty program or rewards system for customers.

Customer Reviews

Customer reviews of Megazip.ru are generally positive, with customers praising their customer service, product selection, and pricing. Some customers have noted that shipping can take longer than expected, but overall, Megazip.ru has a good reputation among their customer base.

Community Involvement

Megazip.ru does not have any notable community involvement initiatives at this time.

Shipping and Costs

Megazip.ru offers shipping throughout Russia, and the cost of shipping varies depending on the weight and size of the order. Shipping can take up to 14 business days, and expedited shipping options are not currently available.