Users Voice for Melijoe

34% users rated Terrible
1% users rated Poor
0% users rated Average
1% users rated Very Good
63% users rated Excellent
Pie Chart Review Representation for Melijoe
Melijoe Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Jul 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3 4.4 4.8 2.4 4.4 2.3
Oct 2022 3 4.4 4.2 2.6 4.6 3.6
Nov 2022 5 2.7 3.9 4 4.2 5
Dec 2022 5 5 5 5 5 1.8
Mar 2023 3 4.6 3.1 2.6 3.6 5
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Detailed Melijoe Review by

Introduction

Melijoe.com is an online store that offers a wide range of high-quality clothing and accessories for children. The website has over 120 brands and offers an extensive selection of luxury brands such as Dolce & Gabbana, Kenzo, and Gucci. Founded in 2007, Melijoe has become a one-stop-shop for children's fashion, offering trendy and designer clothing for children of all ages, ranging from newborns to 16-year-olds.

Pros and Cons

Pros:
  • Huge selection of designer brands
  • Clothing and accessories for all ages
  • Fast and reliable shipping
  • Easy to navigate website
  • High-quality products
Cons:
  • Relatively high prices
  • Limited inventory for some brands

User Experience

The Melijoe website is easy to navigate and has a clean design that ensures a great user experience. The homepage features several categories for easy browsing, including "New Arrivals," "Bestsellers," "Girls," "Boys," and "Baby." The search bar also makes it easy for users to find specific items. The website is also optimized for mobile devices, which makes it easy to browse while on the go.

Pricing and Value for Money

Melijoe's products are luxury items, which means they are relatively expensive. However, given the high-quality materials and designer labels, the prices are justified. The website does offer occasional discounts and promotions, which provide customers with value for their money.

Alternatives

Melijoe competitors include other luxury children's fashion retailers such as Alex and Alexa, Childrensalon, and Smallable. Of these competitors, Melijoe stands out for its extensive selection of luxury brands and trend-focused designs.

Customer Service

Melijoe offers excellent customer service, with a dedicated team that can be contacted via email, phone, or live chat. The team is knowledgeable, helpful, and responsive, addressing any issues promptly.

Product Quality and Selection

Melijoe prides itself on offering high-quality clothing and accessories for children. The website provides a broad range of designer brands and features unique, trend-focused designs. The website has several categories, including clothing, accessories, shoes, and toys, providing customers with a vast selection of products to choose from.

Website Usability

The Melijoe website is easy to use, with a clean design that ensures a great user experience. The search bar and various categories make it easy to browse for specific items, and the website is optimized for mobile devices, making it accessible on-the-go.

Returns and Exchanges

Melijoe has a straightforward and hassle-free returns policy. Items can be returned or exchanged within 30 days of purchase, and the customer is responsible for return shipping costs.

Promotions and Discounts

Melijoe offers occasional promotions and discounts, such as free shipping, seasonal sales, and discounts for new customers. Customers can sign up for the Melijoe newsletter to stay up-to-date on upcoming promotions and discounts.

Reputation

Melijoe has established itself as a reputable online retailer, offering high-quality children's fashion products. The website has received positive reviews from customers, with praise for the website's extensive selection of designer clothing and accessories.

Payment Options

Melijoe accepts several payment options, including credit cards, PayPal, and Apple Pay, providing customers with flexibility when making purchases.

Loyalty Programs

Currently, Melijoe does not offer any loyalty programs or rewards.

Customer Reviews

Melijoe has received positive customer reviews, with customers praising the website's selection of luxury brands and unique, trend-focused designs.

Community Involvement

Melijoe has a "For a Better World" program that supports various causes, including children's health and education, women's rights, and environmental protection.

Shipping and Costs

Melijoe offers fast and reliable shipping, with most items delivered within 2 to 5 business days. The website offers free shipping on orders over $400, with standard shipping costing $25 for orders under $400. Customers can also choose express shipping for an additional fee. In conclusion, Melijoe is an excellent option for parents looking to purchase high-quality, designer children's clothing and accessories. The website provides an extensive selection of luxury brands and features trend-focused designs. The website is easy to navigate and is optimized for mobile devices, providing customers with a great user experience. While the prices may be relatively high, the high-quality products and occasional discounts and promotions provide customers with value for their money. Melijoe's excellent customer service and straightforward returns policy further add to the website's appeal.

Melijoe Recent User Reviews

User Rating

5 stars

29

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Reviewer Name: Upset mum

Review Submission Date: 2022-12-12

Review Title: New review happy
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Review Description: First of all, we miss communication and got cancelation..But they gave me really good response and fast shipping for new order.I’m happy . Recommend this shop!Thank you so much ..

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Reviewer Name: Hannah Hyson

Review Submission Date: 2022-11-26

Review Title: My order was supposedly delivered over…
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Review Description: My order was supposedly delivered over 3 weeks ago. Nobody was home, there was no card through the door, no neighbours took in the delivery. I started a claim/investigation with the courier and melijoe. I was told the investigation would take 15 working days, we are now beyond that and melijoe are not responding to any contact! So I've still not got my order, and I'm still out of pocket. Shocking customer service.

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Reviewer Name: Taylour Evans

Review Submission Date: 2022-11-22

Review Title: Amazing customer service!!
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Review Description: Amazing customer service!!I haven’t actually received customer service as good as this in a very long time. The lady (unfortunately I forgot her name) on the phone went above and beyond to help me with my order, which had arrived too big for my son. 10 stars I will definitely be shopping here again.

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Reviewer Name: sb

Review Submission Date: 2022-11-08

Review Title: awful service
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Review Description: awful service. package came very late. i sent a few emails and none were answered. very poorthis is my order number which i included before.....order M1523801

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Reviewer Name: Mrs O Stevenson

Review Submission Date: 2022-08-26

Review Title: Love using Melijoe
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Review Description: Love using Melijoe. Beautiful stuff, quickly packed and posted. Always happy!

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Reviewer Name: mindy menzer

Review Submission Date: 2022-07-15

Review Title: THE BEST KEEP ON GOING !!!
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Review Description: THE BEST KEEP ON GOING !!!

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Reviewer Name: Mrs smith

Review Submission Date: 2022-07-14

Review Title: Every aspect of purchase was great
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Review Description: Every aspect of purchase was great

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Reviewer Name: Natalia

Review Submission Date: 2022-07-11

Review Title: I love ordering from Melijoe
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Review Description: I love ordering from Melijoe. The selection is great, shipping fast and reliable. Highly recommend it!

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Reviewer Name: charlotte

Review Submission Date: 2022-05-28

Review Title: Terrific selection of unique and…
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Review Description: Terrific selection of unique and stylish children’s clothing. Great sales, fast delivery and excellent service.

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Reviewer Name: TR

Review Submission Date: 2022-04-26

Review Title: Melijoe is BRILLIANT
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Review Description: Melijoe is BRILLIANT! There's a great variety of beautiful clothes to choose from and they have very efficient delivery - every time.