Introduction
Melorra is an online jewellery store dedicated to providing women with the latest designs in gold, diamond, and gemstone jewelry. Established in 2016, the company aims to bridge the gap between traditional jewelry designs and the style-conscious, modern woman.
Pros and Cons
Pros:
- Contemporary designs that reflect current fashion trends
- High-quality materials used for all jewelry
- Free shipping and 30-day returns for all products
Cons:
- Most of the jewelry is aimed at younger audiences, so it might not suit everyone's taste
- The prices are on the higher side because of the focus on high-quality materials and contemporary designs
- Not many options for customization
User Experience
The Melorra website is user-friendly and easy to navigate. The product descriptions are detailed, including information about materials used, sizes, and weights. The website also has a section where users can explore the latest jewellery designs, making it easy to browse and find what you're looking for.
Pricing and Value for Money
The jewellery on Melorra is priced in line with the market. It's not the cheapest site out there, but you can be sure that you're not compromising on quality. The company uses high-quality materials and employs contemporary designs that are currently in trend. Therefore, it's worth paying slightly higher prices for the unique designs and exceptional quality.
Alternatives
While Melorra offers fast and free shipping, quality products, and a unique selection of designs, there are other online jewellery stores to consider such as Bluestone, Caratlane, and Candere. Each has its unique selling points and a wide selection of jewellery options to choose from.
Customer Service
Melorra's customer service is quite good. They have a dedicated customer service team who are available via phone, email, and chat, and they are quick to respond to customer inquiries. Additionally, they offer a 30-day return policy, free shipping, and lifetime exchange on all jewellery, demonstrating their commitment to customer satisfaction.
Product Quality and Selection
Melorra's selection of jewellery is made primarily with 18-karat gold and diamond, ensuring that they are of high quality. The company has various collections catering to different needs and styles, including office wear, party wear, everyday wear, and bridal wear.
Website Usability
The website is straightforward to use, but it could be improved. The search functionality could do with an upgrade, and the filters on the site could be more refined to help users find what they're looking for. However, it's easy to navigate, with clear and detailed product descriptions, making it easy to find what you're looking for.
Returns and Exchanges
Melorra offers a 30-day return policy for all products. You can initiate a return by contacting their customer service team. Additionally, they offer lifetime exchange, which means you can exchange it for another product at any time in the future.
Promotions and Discounts
Melorra offers discounts and promotions periodically. They have an ongoing referral program that rewards you with a discount for each friend you refer. Additionally, they offer seasonal sales and promotions, so make sure to sign up for their newsletter to stay up-to-date on their offers.
Reputation
Melorra has a good reputation in the online jewellery market. They have received positive reviews from customers, particularly for their fast delivery and customer service.
Payment Options
Melorra offers multiple payment options, including credit cards, debit cards, net banking, and popular e-wallets like Paytm and Phonepe. Additionally, they offer an EMI option if you're looking to break the total cost of your purchase into monthly installments.
Loyalty Programs
Melorra does not currently offer a loyalty program, but they do have a referral program.
Customer Reviews
Melorra has received mostly positive reviews from customers. Some customers have commended the fast delivery, quality of products, and exceptional customer service. However, a few reviews have highlighted sizing issues, which could be improved.
Community Involvement
Melorra does not appear to be engaging with their community, but they do have an active social media presence, where they share updates on their products and latest collections.
Shipping and Costs
Melorra offers free shipping on all orders.
Conclusion
Overall, Melorra is a good option for women looking to buy high-quality jewellery with contemporary designs. With impressive customer service, fast shipping, and secured payment options, Melorra is a reliable and trustworthy online jewellery retailer. While their prices may be slightly higher than other online jewellery stores, if you're looking for modern jewellery designs or a unique piece, then Melorra is worth exploring.
