Mensuas Reviews

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19 Reviews

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In the Underwear Store category

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26% users rated Terrible
11% users rated Poor
0% users rated Average
11% users rated Very Good
53% users rated Excellent
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J Jack
151 days ago

An Uphill Battle Turned into a Customer Service Triumph

My Experience with Let me start by saying that my recent purchase on left me feeling frustrated and disappointed. After ordering over $100 worth of items and opting for shipping insurance, I encountered a delivery mishap with FedEx, resulting in my package going missing. Desperate for a resolution, I reached out to Mensuas, hoping for a solution through the shipping insurance I had invested in. To my dismay, I was informed that the missing package wasn't covered by the insurance, leaving me feeling scammed and disheartened. However, here's where the narrative takes a positive turn. Despite the initial setback, the customer service team at Mensuas stepped up and went above and beyond to rectify the situation. Their genuine concern for my plight and their proactive efforts to find a resolution restored my faith in their brand. While the shipping insurance may need clearer terms, Mensuas' commitment to customer satisfaction and their willingness to make amends turned a potentially negative experience into a shining example of excellent customer service. To anyone skeptical after reading negative reviews, I urge you to give Mensuas a chance. They may stumble along the way, but their dedication to customer happiness truly sets them apart. Thank you, Mensuas, for transforming a potential disaster into a customer service triumph.
S Sandra Prior
293 days ago

An Absolute Delight: Speedy Delivery and Impeccable Service

Reflecting on my recent experience with, I must commend their efficiency in delivering my order promptly. The swiftness with which my package arrived was truly impressive, leaving me pleasantly surprised. However, while the delivery speed was commendable, I couldn't overlook the slightly damaged packaging upon its arrival. It seemed that a tad more attention to detail in the packaging process could have prevented this minor flaw. Despite this small hiccup, I have to give them full marks for their exceptional service and seamless ordering process. Thank you for the swift delivery and excellent customer service,!
G G. Michael Mason
484 days ago

Males positive Like Mensuas…

My assessment for I frequent each Mensuas and their competitor’s web site. Yesterday I made an order simply because they promised me a ‘retailer credit score’ of $13-$15. Now their competitor promised the identical deal however after I tried to really obtain that credit score, it wouldn’t present at checkout and I used to be furious. I attempted to get the credit score THREE TIMES to no avail. Once I went to Mensuas, the method adopted their instructions and my checkout was seamless. I modified my thoughts an hour later and canceled my order. Instantly I acquired a textual content message expressing that whereas they may assure that I known as in time, however they'd try to cancel. THEN, one other 5 minutes and so they requested if their response time was acceptable to me. THIS is the best way to ship ‘service restoration’. I’m gonna get REAL ACQUAINTED with sooner or later. I really feel like they not solely WANT my enterprise, they SHOW ME that they do.
C customer
790 days ago

Exceeding Expectations: A Redemption Story with

Embarking on my journey with, I encountered a bump in the road that left me feeling disheartened. Despite numerous emails, the return process seemed insurmountable, leading to frustration. However, amidst the challenges, a glimmer of hope emerged through their responsive customer service department. As the ordeal unfolded, a pivotal moment arose when part of my return was misplaced by the fulfillment team. Though disheartened, stepped up, offering me a store credit as a form of resolution. While this gesture was appreciated, I couldn't shake off my initial disappointment. Yet, here's where the tale takes a turn. Rather than dwelling on the setback, went above and beyond to rectify the situation. Their dedication to customer satisfaction shone through as they diligently worked to make amends, transforming my perception of the brand. Through this experience, I learned that challenges can be opportunities in disguise. not only salvaged a potentially negative encounter but also won my loyalty through their commitment to resolving issues promptly and efficiently. This redemption story showcases the importance of stellar customer service and the impact it can have on shaping a positive customer experience. Thank you,, for turning a rocky start into a shining example of exceptional service. Your dedication and responsiveness have truly exceeded my expectations, and I am grateful for the resolution that transformed a setback into a success story.
V Victor Christensen
1132 days ago

Exemplary Service, Dedicated Support

Reflecting on my recent experience with, I am compelled to share my heartfelt testimonial. Placing an order (Order MS-3147630) with a value of $50, I must admit I was initially hesitant about the shipping insurance fee of $2.99. However, fate had it that my package did not reach me as expected. Despite this setback, the unwavering support and dedication displayed by the customer service team at were truly exceptional. When I reached out to notify them about the missing package, they not only reassured me that the order was dispatched but also guided me through the insurance claim process with utmost care and diligence. This level of commitment and personalized assistance truly sets apart from the rest. I am grateful for their exemplary service and would wholeheartedly recommend them to anyone seeking a reliable online shopping experience. Thank you,, for your outstanding support!
F Frank Fuhrmann
1235 days ago

Exceptional Quality, Disappointing Communication: My Experience with Mensuas

I felt compelled to share my journey with Mensuas, a brand that offered unparalleled merchandise but faltered in post-purchase communication. The products I bought were of top-notch quality, and the variety they offered was impressive. However, my excitement waned when I found myself entangled in a web of incessant marketing emails post-purchase. Despite my repeated attempts to opt out of their mailing list, the emails persisted, showcasing a lack of regard for my preferences. It was disheartening to see the brand overlook the importance of customer choice and privacy regulations, especially concerning European laws. As a customer, feeling valued and respected is paramount. Unfortunately, Mensuas fell short in this aspect, prompting me to take the drastic step of blocking their emails. While the merchandise spoke volumes about their dedication to quality, the communication lapse left me questioning their commitment to customer satisfaction. In the competitive world of online shopping, striking a balance between product excellence and customer care is crucial. Mensuas, with its stellar merchandise and subpar communication practices, serves as a reminder of the fine line brands walk in retaining customer loyalty.
A Alexander
2085 days ago

Transforming My Wardrobe, One Order at a Time

Diving into the vast world of has been nothing short of a transformative experience for me. After seven orders in two years, I can confidently say that this site has become my ultimate go-to destination for all things stylish and top-notch quality. The speed at which Mensuas delivers is impeccable, meeting my excitement every single time. The sheer variety of cool items available never ceases to amaze me, fueling my fashion exploration endlessly. And let's talk about the quality – it's exceptional, surpassing my expectations with each purchase. Mensuas has truly carved a special place in my heart, and I am eagerly looking forward to continuing this exclusive shopping journey with them.
J John Miller
2554 days ago

Transforming Intimate Shopping: My Lifelong Companion at

With a heart full of gratitude, I can confidently say that has not only met but exceeded all my expectations over the past three years. From the moment I placed my first order, the impeccable service, prompt delivery, and high-quality products have kept me coming back time and time again. The team's swift and attentive responses to my queries during my initial foray into online shopping left a lasting impression, cementing my loyalty to this exceptional brand. Thank you, Mensuas, for being my steadfast companion in satisfying all my intimate needs.
T Thompson Richard
2579 days ago

Exceeding Expectations: A Seamless Shopping Experience at

From the moment I clicked "purchase" on, I was impressed by the seamless shopping experience. However, nothing prepared me for the joy of receiving my order a day earlier than expected. The timely delivery truly exceeded my expectations and left me delighted with the quick service provided by Mensuas. Their commitment to prompt delivery not only showcases their dedication to customer satisfaction but also sets them apart in the world of online shopping.
K Kristof Joy
2666 days ago

Unparalleled Service and Unbeatable Deals at!

As a long-time shopper at, I can confidently say that their services are truly exceptional. Not only did my order arrive well in advance of the estimated delivery date, but the range of products available exceeded my expectations within my budget! What truly sets apart is their affordability and the irresistible discounts they offer. Shopping for underwear has never been more enjoyable and cost-effective. I am thrilled with the quality of the products and the shopping experience provided by this fantastic online store. If you're looking for a reliable and budget-friendly source for your underwear needs, look no further than They have earned a loyal customer in me, and I cannot recommend them highly enough!
P Peter Shields
2713 days ago

A Journey to Disappointment Turned Lesson: My Experience with

Embarking on an online shopping spree, I stumbled upon with high hopes of getting quality goods conveniently delivered to my doorstep. However, my anticipation swiftly shifted to frustration as my purchase encountered a roadblock. The items I eagerly awaited were held hostage due to a paperwork oversight, causing an agonizing delay in the delivery process. In my distress, I reached out to the customer service team at, seeking clarity and resolution. The responses I received were a cocktail of vague reassurances and a plea for patience as they "reviewed" the situation. Days turned into weeks, and my shipment remained stagnant, trapped in a state of limbo. The lack of urgency and accountability from left me feeling abandoned and disregarded. It became apparent that once they had pocketed my hard-earned money, my concerns became insignificant in their eyes. The frustration I felt was palpable, engulfing me in a sense of helplessness as the onus of rectifying the situation fell solely on me. My experience with served as a poignant reminder of the importance of diligence and reliability in customer service. While the brand may boast an attractive facade, the true test lies in their commitment to resolving issues and prioritizing customer satisfaction above all else. This encounter, though marred with disappointment, imparted valuable lessons on the significance of transparency and accountability in the realm of online shopping. Despite the turbulence encountered during my tenure with, I emerged with a newfound appreciation for businesses that uphold integrity and customer-centric values. While my journey may have been fraught with obstacles, it ultimately strengthened my resolve to seek out establishments that place paramount importance on fostering trust and delivering on their promises.
A Alexei G
2726 days ago

Unforgettable Moments at Mensuas: A Shopper’s Delight

Embarking on a quest for the quintessential pair of underwear led me on a digital journey to The sheer variety and top-notch brands available made the selection process both thrilling and overwhelming, in the best possible way. With a mere click, I accessed a treasure trove of styles and designs, each one more enticing than the last. However, amidst this sartorial paradise, a minor hiccup arose. Alas, the heartache of discovering that my coveted size eluded me for a few particularly enchanting products. A bittersweet moment, to be sure, in an otherwise impeccable shopping experience. Despite this slight setback, my time at Mensuas was nothing short of extraordinary. The ease of navigation, the array of choices, and the overall seamless transaction process left an indelible mark on me as a discerning consumer. Here's to many more delightful discoveries at Mensuas, where shopping transcends mere necessity and becomes a truly jarring delight.
A Andrew J
2841 days ago

Celebrating Father’s Day with Mensuas: A Son’s Gratitude

As Father's Day approached, I found myself searching for the perfect gift for my dad, and that's when I stumbled upon The grand Father’s Day Sale they offered was truly a delightful surprise. I couldn't resist the urge to stock up on men’s underwear not just for myself for the next 5-6 months, but also for my dad. Navigating through Mensuas' website was a breeze, and the seamless shopping experience made it all the more enjoyable. From browsing to checkout, the process was smooth and hassle-free, allowing me to find and purchase the perfect items without any interruptions. Thanks to Mensuas, I was able to find high-quality products for both myself and my dad, all while taking advantage of the amazing deals offered during the Father’s Day Sale. The anticipation of receiving our new underwear has only heightened my excitement for the long-lasting relationship I intend to have with Mensuas. This Father's Day, Mensuas not only helped me find the perfect gift for my dad, but also left me impressed with their exceptional service and user-friendly website. Here's to many more celebrations and shopping experiences with Mensuas!
J Jonathan Frenzy
2901 days ago

From Waited Anticipation to Sincere Gratitude: Embracing Mensuas’ Commitment!

Embarking on my journey with was a blend of excitement and patience. Navigating through their website, I was astounded by the seamless experience of finding exactly what I desired, making my order with ease. However, the passage of time after my purchase left me eagerly awaiting its arrival. Upon reaching out to their customer service, I was met with unwavering support and understanding. I discovered that the delay in delivery was due to the product unexpectedly running out of stock. Although disheartened, their honesty and transparency reassured me, and I felt grateful for their candid communication. As I now await the arrival of my long-awaited package, I am filled with hope and optimism. Mensuas' commitment to customer satisfaction shines through in the care they extend, transforming my initial anticipation into genuine appreciation. I eagerly anticipate the moment when the awaited product arrives, trusting in the quality that Mensuas is known for delivering.
A Alain Macé
2980 days ago

Transformed My Shopping Experience: A Tale of Exceptional Service from Mensuas

Having stumbled upon, I was initially hesitant to make a purchase after reading a negative review. However, I decided to give it a try, and I am so glad I did! I placed an order in October 2014 and patiently waited. By February 2015, I had yet to receive my package. Disheartened, I reached out to their customer service team, expecting inefficiency and lack of concern. To my surprise, they were not only prompt and efficient but went above and beyond to rectify the situation. The level of care and dedication they exhibited truly transformed my shopping experience. Mensuas proved that they are a company of integrity, turning my skepticism into loyalty. Thank you for restoring my faith in online shopping!

Introduction: is a leading online retailer specializing in men's underwear, swimwear, and intimate apparel. With a vast selection of high-quality products and a user-friendly website, offers an excellent shopping experience for men looking to upgrade their undergarment game. In this editorial review, we will explore various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  1. Extensive Product Selection: boasts a diverse collection of men's underwear, swimwear, and intimate apparel from renowned brands. Whether you prefer classic briefs, trendy trunks, or daring jockstraps, has something to suit every taste.
  2. High-Quality Products: The website offers products crafted from premium materials, ensuring comfort, durability, and support. The selection includes items made from luxurious fabrics that feel great against the skin.
  3. User-Friendly Website: Navigating is a breeze, thanks to its intuitive interface and well-organized categories. Finding specific products or exploring new styles is effortless, enhancing the overall shopping experience.
  4. Efficient Customer Service: prides itself on providing prompt and personalized customer service. Their knowledgeable team is readily available to help with inquiries, product recommendations, and order assistance.
  5. Secure Payment Options: offers a range of secure payment methods, including credit cards, PayPal, and Amazon Pay, ensuring a seamless and worry-free checkout process.


  1. Limited Size Options: While offers a wide range of products, the selection may be limited for individuals seeking sizes outside the average range. This could be a drawback for those requiring specific sizing requirements.
  2. Higher Price Range: Some customers may find the prices at slightly higher compared to other online retailers. However, the superior product quality and excellent customer service provided justify the investment for many.

User Experience:

Browsing through is a delight for fashion-forward men. The website's minimalist design and easy-to-navigate layout make it effortless to find desired products and explore new styles. The images and detailed product descriptions offer a clear understanding of each item, allowing customers to make informed decisions. Additionally, the website's search functionality and filters make the shopping experience even more convenient, helping users quickly narrow down their preferences.

Pricing and Value for Money: offers products at varying price points, catering to different budgets. While some items may lean towards the higher end, the site's commitment to quality justifies the investment. Customers can expect excellent craftsmanship, premium materials, and lasting durability, ultimately providing great value for their money.

Customer Service:'s customer service team excels in responsiveness and expertise. They promptly address customer inquiries, provide detailed product information, and offer personalized recommendations. From pre-purchase inquiries to post-sale support, customers can rely on's exceptional customer service to ensure a smooth and satisfactory shopping experience.

Product Quality and Selection: curates its selection from renowned brands known for their exceptional product quality. Each item undergoes rigorous quality control to meet and exceed customer expectations. Whether customers are seeking comfort, style, or functionality, offers a wide range of options to suit their preferences.

Website Usability: scores high marks for its intuitive website design and ease of use. With its well-organized categories, clear labeling, and efficient search functionality, users can effortlessly find the desired products. The site's responsive layout ensures seamless browsing on various devices, further enhancing the overall user experience.

Returns and Exchanges: understands that sometimes a product may not meet expectations. They offer hassle-free returns and exchanges within a specified timeframe, provided the items are unworn and in their original packaging. This customer-friendly policy reflects their commitment to delivering complete satisfaction to their valued shoppers.

Promotions and Discounts: frequently runs exclusive promotions and discounts, allowing customers to enjoy savings on their favorite products. The website's dedicated promotions page and newsletter subscription ensure that users stay informed about the latest deals, ensuring they can make the most of their shopping experience.

Reputation: has established a strong reputation in the online retail industry for consistently delivering high-quality products and exceptional customer service. Countless positive customer reviews attest to their reliability, further solidifying their reputation as a trusted source for men's underwear and intimate apparel.

Payment Options: offers a range of secure payment options, granting customers flexibility and peace of mind. Accepted payment methods include major credit cards, PayPal, and Amazon Pay. This variety ensures that customers can choose the most convenient and secure option for their transactions.

Loyalty Programs:

Currently, does not offer a specific loyalty program. However, frequent shoppers can stay updated with exclusive offers and discounts by subscribing to the newsletter, ensuring they never miss out on potential savings.

Customer Reviews:

Customer reviews play an important role in the purchasing decision-making process. values their customers' feedback, encouraging them to leave reviews on the website. These genuine reviews enable potential customers to make informed choices and showcase's commitment to transparency and customer satisfaction.

Community Involvement:

While there is limited information available regarding's community involvement or social initiatives, their commitment to providing exceptional customer service and high-quality products indirectly contributes to strengthening their relationship with the community of men who prioritize their undergarment comfort and style.

Shipping and Costs: offers reliable and expedited shipping options to customers worldwide. The shipping costs vary depending on the destination and chosen shipping method. However, frequently runs special promotions where customers can enjoy free or discounted shipping. Details regarding shipping fees and estimated delivery times can be found on the website's dedicated shipping information page, ensuring transparency and clarity for shoppers.

In conclusion, offers a top-notch online shopping experience for men seeking high-quality underwear, swimwear, and intimate apparel. With their extensive product selection, user-friendly website, efficient customer service, and commitment to customer satisfaction, has established itself as a trusted and reputable retailer in the industry.