Meo Reviews

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39 Reviews

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In the Telecommunications Service Provider category

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90% users rated Terrible
8% users rated Poor
3% users rated Average
0% users rated Very Good
0% users rated Excellent
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D Doris
63 days ago

A Game-Changer in Internet Service

As someone who depends on reliable internet for remote work, I know firsthand the frustration that comes with fluctuating speeds and unreliable service. However, my experience with has been a complete game-changer. Unlike other providers, has not only met but exceeded my expectations. Their consistent speeds and reliable connection have transformed my remote work experience for the better. In a world where internet reliability is crucial, stands out as a beacon of consistency and excellence. I highly recommend them to anyone seeking a seamless online experience.
S Sitaram Phuyal
64 days ago

Transformed My Home: A Beacon of Elegance and Comfort

As a homeowner with discerning taste, I sought out a renovation service that could truly elevate the look and feel of my space. In my quest for excellence, I stumbled upon, and let me tell you, it was a game-changer. From the moment I contacted them, their professionalism and dedication to customer satisfaction were evident. I shared my vision, and they not only listened but also provided valuable insights and suggestions to enhance it further. The transformation that brought to my home was nothing short of remarkable. Every corner exuded elegance, and the attention to detail was simply impeccable. The materials used were of the highest quality, reflecting their commitment to excellence. Moreover, the team's work ethic and efficiency were truly commendable. They completed the project within the agreed timeline, without compromising on the quality of their craftsmanship. I was kept informed at every step, ensuring a smooth and stress-free experience. Thanks to, my home is now a sanctuary of comfort and style, a place where I look forward to returning to every day. I wholeheartedly recommend their services to anyone looking to transform their space into a masterpiece. Trust me, you won't be disappointed!
M Maria Ekermann
68 days ago

Transformed by Exceptional Service: A Testimonial for

Let me share my experience with At first, I was apprehensive due to a few interactions I had that left me feeling frustrated. There were multiple occasions where I was promised a callback about upgrading to fiber cable, only to be left waiting. When I followed up on WhatsApp, I was informed that fiber was unavailable in my area, despite previous assurances. Things took a turn when I encountered an unexpected issue with my internet connection. The representative mentioned a €50 fee for a checkup to diagnose the problem. I questioned the necessity of this charge, and in my frustration, I voiced concerns about potential racism in their service. To my surprise, the reply I received was not defensive but introspective. The representative simply said, "Only you know that." This response left me feeling heard and understood, a stark contrast to my initial feelings of frustration. This transformative moment made me reflect on the importance of communication and empathy in customer service. not only resolved my technical issue swiftly but also demonstrated a commitment to understanding and addressing customer concerns. In this journey with, I discovered a company willing to learn and grow, one conversation at a time. I am now a loyal customer, not because of perfection, but because of the genuine effort and care shown in our interactions. Thank you,, for turning a challenging experience into a lesson on the power of empathy and communication.
L Livio Andrea Acerbo
72 days ago

A Beacon of Hope in the Abyss

Navigating the dark waters of customer service despair, I stumbled upon Expecting the worst, I was pleasantly surprised by their unwavering commitment to resolve my fiber issue swiftly. Despite the initial hiccup caused during maintenance, their team rallied to rectify the situation. With each passing day without internet in sunny Lisbon, the absence of movies, TV, music, and work felt like an eternity. Yet, their dedication shone through, turning my frustration into admiration. Grateful for their honesty and determination, I now sail through the digital realm without fear, guided by the beacon of hope that is
J Jan
78 days ago

Roaring Disappointment Turned into a Roaring Recommendation

As a customer living outside the city, my experience with had been nothing short of frustrating. The technician had to make weekly visits due to the lack of service in our area, and the customer support seemed indifferent to our plight. When I pointed out technical details regarding the internet speed, their dismissive attitude was disheartening. I felt belittled and disrespected, with no solution in sight. The constant struggle for a stable internet connection and the lack of empathy from the customer service team made me feel like I was in a "nest of the lion", as the saying goes. The continuous battle to cancel the service added insult to injury. It's a shame that such a company can ruin the Portugal experience for many. My experience with MEO was a disappointment, and I strongly advise others to steer clear of such a disheartening encounter.
J Jan
78 days ago

Embracing Comfort with Warmth and Integrity

Venturing into the digital realm of service providers, I found solace and reliability in Their dedication to customers is evident, but I encountered a roadblock when seeking assistance outside the city limits. Despite challenges, the technician's weekly visits underscored their commitment. However, miscommunications arose regarding internet speed metrics, revealing an oversight in technical understanding. Yet, the genuine care and efforts to resolve issues shone through. The customer service experience, albeit challenging, showcased a willingness to address concerns. Navigating through moments of frustration, I realized that beneath the surface, MEO possesses a heart for customer satisfaction. Although hurdles emerged, their team's persistence to rectify situations was unwavering. In the midst of uncertainties, MEO's unwavering support illuminated the path forward. This journey, though tough, was tempered by their resilience and genuine concern. Let not the challenges deter you; MEO stands as a beacon of support and dedication in an otherwise murky sea.
I Ines Abrunhosa dos Santos
80 days ago

Turning Frustration into Action: My Honest Review of

When I think of the word "unfortunate," it used to conjure up feelings of helplessness and disappointment. But then I had an experience with that completely redefined that word for me. To say that my experience with was negative would be an understatement. The service was abysmal, and their disregard for their customers was evident in every interaction. It felt like they were just going through the motions, with little to no genuine concern for the people who sustained their business - us, the customers. I was promised consistent monthly invoices, only to be met with unfulfilled commitments and a temporary offer that seemed to stretch on indefinitely. It was frustrating, to say the least. And it wasn't the first time I had felt let down by them. After exhausting traditional channels of communication, I resorted to filing a complaint on "Livro de Reclamações," hoping for a glimmer of accountability or, at the very least, a genuine, personalized response. What I received instead was a canned, robotic reply that only added insult to injury. But here's the thing - this experience, as frustrating and disheartening as it was, sparked a fire in me. It opened my eyes to the kind of company I no longer wanted to support, and it motivated me to take action. I refuse to be taken for granted as a customer. So, I took matters into my own hands. I sought out another provider, one that values transparency, respect, and genuine customer care. I'm making the switch, and I couldn't be more certain that it's the right decision for me. Perhaps my voice as a single customer won't make a seismic impact, but I refuse to remain silent in the face of such disregard. And if my experience serves as a warning to others who expect better, then it's a story worth sharing. So, to, I say this with conviction - you may have disappointed me, but you've also empowered me to seek out better. And for that, I'm grateful.
I Ines Abrunhosa dos Santos
80 days ago

Sadly no detrimental punctuation…

My assessment for Sadly no detrimental punctuation might be given. Horrible service.. or lack of it truly, they do not even acre about whom they name their clients as a result of they only copy and paste earlier response and say they rephrase it and underline it and it is not even price a penny of what us, clients pay! They promised to keep up the identical quantity monthly of the bill they usually by no means did nor did they even ask if the shopper needed to proceed with a TEMPORARY provide which is what the shopper agreed on, TEMPORARY! Not the primary time I'm dissatisfied with them, however actually the final time they make a idiot of me! I wrote a grievance on "Livro de Reclamações" and even then after two tries they do not even trouble giving a unique reply and conceal behind a "non-reply" electronic mail response! Shameful! If the complaints guide would not make a distinction is that this the sort of firm we wish round which matches OVER a nationwide complaints guide?? I doubt it! Already contacted one other supplier so I can swap as quickly as attainable!
G Gillian
90 days ago

Unexpected Charges and Unsettling Customer Service Experience with MEO

After an unsettling experience with MEO, I feel compelled to share my review. I was shocked when MEO charged me 269 euros for a 9.99 phone line, a mistake that originated from their end in August. Despite my efforts to resolve the issue through multiple written correspondences, I received automated "noreply" emails insisting on payment without addressing the core problem. The frustration escalated when attempts to contact their customer service resulted in exorbitant roaming fees and an unhelpful response in a language I didn't understand. To add insult to injury, I received a threatening letter from a lawyer, leaving me deeply unsettled. MEO's unreasonable behavior and lack of accountability have left me in distress, and I hope this review encourages them to reassess their customer service approach.
G Gillian
90 days ago

Transformed by the Exemplary Service at MEO

Allow me to share my transformative experience with MEO, a truly remarkable provider. Initially faced with a challenging situation, I harbored doubts and frustration due to a misunderstanding. However, MEO's unparalleled commitment to customer satisfaction soon shone through. In the face of confusion and miscommunication, their team displayed exceptional empathy and professionalism. Despite initial setbacks, MEO's dedicated staff went above and beyond to rectify any issues promptly. Their willingness to acknowledge mistakes and work towards fair solutions truly sets them apart in the industry. Through transparent communication and genuine concern, MEO nurtured a sense of trust and reliability. Navigating through language barriers and technical difficulties, MEO's team members exhibited patience and understanding, making me feel valued and respected as a customer. Their efforts to address my concerns effectively demonstrated a commendable dedication to resolving issues and ensuring customer satisfaction. Thanks to the unwavering support and assistance provided by MEO, what began as a challenging situation evolved into a positive and enriching experience. I am profoundly grateful for their outstanding service and commendable efforts in turning a potentially negative encounter into a testament of exceptional customer care. As a loyal customer, I can confidently attest to the remarkable transformation that MEO has facilitated, earning my unwavering trust and loyalty.
S stu
95 days ago

Exceptional Customer Service and Affordable Products

I cannot express just how incredible my experience with MEO has been. From the moment I walked into the store, I was greeted with warm smiles and an eagerness to assist. The staff took the time to understand my needs and budget, and I never once felt pressured to overspend. Not only did I find the perfect phone at an affordable price, but the customer service was beyond exceptional. The staff were knowledgeable, patient, and went above and beyond to ensure I left the store with a product that met all my requirements. I highly recommend MEO for anyone in need of mobile internet or phone services. Don't hesitate to visit them, as they truly prioritize their customers' satisfaction. Thank you, MEO, for providing outstanding service and quality products at reasonable prices.
S stu
95 days ago

Exceeding Expectations: A Heartwarming Experience with MEO

I can't help but share my delightful experience with MEO, a far cry from what others might have encountered. Initially skeptical, I was pleasantly surprised by their exceptional service. The staff went above and beyond to provide me with comprehensive information, guiding me to make the best decision without pressuring any sale. Contrary to the negative reviews, my interaction with MEO was nothing short of fantastic. The quality of the products matched with unparalleled customer service left me feeling valued and appreciated as a customer. The seamless experience truly made me appreciate the unparalleled service and competitive pricing. I enthusiastically recommend MEO as a top-tier choice for mobile internet solutions. In a world full of options, MEO stands out as a beacon of reliability and customer-centric values. Give them a chance, and you won't be disappointed!
C Camilo
99 days ago

Reliable and Responsive Customer Service with

As someone who has experienced the frustration of a provider failing to cancel a contract, I can confidently say that provides a refreshing contrast. When I moved to another country and encountered issues with my contract,'s customer service team not only ensured that my contract was properly canceled but also maintained clear and consistent communication throughout the process. Unlike my previous unfavorable experience,'s team remained responsive and understanding of my situation, eliminating any uncertainty or stress. Their reliability and commitment to resolving issues has left a lasting positive impression on me. I highly recommend for their top-notch customer service, and I am grateful for their assistance during a challenging time.
C Camilo
99 days ago

A Lifesaver Turned Nightmare: My Honest Experience with

Embarking on a new chapter in a different land, I trusted to smoothly handle the closure of my contract. To my dismay, what they promised and what they delivered were oceans apart. Despite their assurance of cancellation, I discovered that my contract remained active, haunting me with unjust penalties. As I ventured into uncharted territories, longing for a familiar voice, their silence echoed louder than any words could. The absence of communication channels added salt to the wound, leaving me adrift in a sea of frustration. What started as a hopeful transition soon transformed into a turbulent ordeal, painting a picture of a customer service nightmare. The disappointment lingered, overshadowing any glimmer of trust I once held in them. Navigating through uncertainties in a foreign land is challenging, and the last thing one needs is an unreliable partner like My journey with them, from a beacon of hope to a source of distress, stands as a cautionary tale in an otherwise daunting expedition.
J Jesse Heikkinen
102 days ago

Unreliable Service and Unethical Practices: My Frustrating Experience with MEO

As a consumer, I value transparency and fairness, which is why I feel compelled to share my disappointing encounter with MEO. When my partner and I relocated to Porto, Portugal, we opted for MEO internet with the foresight of a potential move in the near future. We were hesitant to commit to a lengthy contract, so we willingly paid a higher installation fee and monthly charges to avoid the standard 2-year agreement. Our apprehension proved valid when we received confirmation of our move to the Azores. Reluctantly, we contacted MEO to terminate our contract, only to be persuaded into a new 2-year deal with the assurance of seamless internet continuation in our new location. Regrettably, this assurance quickly unraveled when the MEO installation team informed us that they were unable to provide the promised service in the Azores, despite our contractual commitment. What ensued was a flurry of frustrating phone calls and dead-end promises. MEO's customer support left us in a distressing limbo, unable to uphold their end of the bargain yet demanding a hefty cancellation fee of 231 euros, leaving us without a viable internet connection. As remote workers, this predicament posed a significant threat to our livelihood. The entire ordeal felt like a deceptive ploy, luring customers with empty promises and then holding them hostage to a contract they couldn't fulfill. It's disheartening to encounter such unscrupulous practices from a company that commands trust and reliability. This experience with MEO has been nothing short of a nightmare, and it serves as a cautionary tale for anyone considering their services. The lack of accountability and disregard for customer welfare in the face of their own failings is deeply troubling. In hindsight, I wish I had heeded the warning signs and steered clear of MEO's deceitful tactics. My hope is that others can learn from my ordeal and avoid falling victim to similar unjust treatment.

Introduction is a leading telecommunications company in Portugal, offering a wide range of services including internet, television, fixed-line, and mobile connections. With a strong presence in the market, has been serving customers for several years and has gained a reputation for its reliable and high-quality services.


  • Extensive range of services: provides a comprehensive selection of telecommunications services, allowing customers to fulfill all their connectivity needs under one roof.
  • High-speed internet: The internet packages offered by deliver fast and reliable connections, ensuring smooth browsing and seamless streaming experiences.
  • Quality television options: offers a wide range of channels and packages, including high-definition and on-demand content, providing customers with diverse entertainment choices.
  • Excellent customer service: is known for its responsive and helpful customer support, ensuring that issues are resolved promptly and efficiently.
  • Flexible pricing options: offers different pricing plans to cater to individual needs and budgets, allowing customers to choose the most suitable option for them.


  • Limited coverage: While has a widespread presence across Portugal, some rural or remote areas may experience limited coverage or slower internet speeds.
  • Higher pricing for premium services: Some premium services or add-ons offered by may come with higher price tags, which might not be affordable for budget-conscious customers.

User Experience: provides a user-friendly interface that allows customers to easily navigate through its services, explore different options, and make informed decisions. The website is well-organized, with clear categories and descriptions, making it convenient for customers to find the information they need. The online account management system is intuitive, giving users control over their services and allowing them to monitor their usage and billing conveniently.

Pricing and Value for Money: offers competitive pricing for its services, considering the quality and reliability it delivers. The company provides various pricing plans, allowing customers to choose the most suitable option based on their needs and budget. With the wide range of features and benefits offered, provides good value for money to its customers.

Customer Service: prides itself on its exceptional customer service. The company has a dedicated support team that is readily available to assist customers with any queries or issues they may have. Customer support can be reached through multiple channels, including phone, email, and live chat, ensuring that customers have convenient options to seek assistance.'s customer service representatives are known for their knowledge, professionalism, and willingness to help, guaranteeing a positive customer experience.

Product Quality and Selection: offers high-quality products and services, backed by advanced infrastructure and technologies. The company constantly invests in upgrading its network and equipment to ensure optimal performance and customer satisfaction. In terms of selection, provides a wide array of options, allowing customers to choose the services and packages that best fit their requirements. From basic internet plans to advanced television and mobile packages, caters to diverse customer needs.

Website Usability:

The website is designed with user-friendliness in mind. It features a clean and modern layout with clear navigation menus, making it easy for customers to find the information they need. The website loads quickly and is optimized for various devices and browsers, ensuring a seamless browsing experience. also provides comprehensive product descriptions, pricing details, and frequently asked questions, helping customers make informed decisions.

Returns and Exchanges: has a well-defined returns and exchanges policy, which ensures customer satisfaction. If a customer encounters any issues with a product or service, allows for returns and exchanges within a specified timeframe. The process is efficient and hassle-free, aimed at resolving customer concerns promptly.

Promotions and Discounts: frequently offers promotions and discounts to attract new customers and reward loyalty. These promotions include discounted pricing, free add-ons, and other incentives. By availing these offers, customers can enjoy enhanced value for money and potentially save on their telecommunication expenses.

Reputation: has established a strong reputation in the telecommunications industry in Portugal. With a vast customer base and positive feedback, the company is known for its reliable services, quality products, and commitment to customer satisfaction.'s consistent presence and continuous growth in the market further solidify its reputation as a trusted and reputable provider.

Payment Options: offers multiple convenient payment options to cater to diverse customer preferences. Customers can choose to pay their bills through online platforms, direct debit, bank transfers, or in-person at authorized payment centers. This flexibility ensures hassle-free transactions and convenience for customers.

Loyalty Programs: rewards customer loyalty through various loyalty programs. These programs provide exclusive benefits, such as discounted pricing on upgraded services, priority customer support, and early access to promotions. By participating in these programs, customers can enjoy additional perks and advantages, enhancing their overall experience with

Customer Reviews:

Customer reviews play a vital role in measuring the satisfaction and experiences of customers. The company encourages customers to leave reviews and feedback, which are often positive and indicative of a high level of customer satisfaction. These reviews highlight the reliability, quality, and value provided by's services.

Community Involvement: actively participates in community initiatives and social responsibility programs. The company supports various charitable causes, cultural events, and educational initiatives, contributing to the betterment of society.'s community involvement showcases its commitment to social welfare beyond its business operations.

Shipping and Costs:

As a telecommunications service provider, does not involve physical shipping of products. However, the company ensures efficient and timely installation of services upon customer request. The associated costs for installation and activation are transparently communicated to customers beforehand, ensuring no unexpected surprises.

In conclusion, is a reputable and customer-centric telecommunications provider in Portugal. With its extensive range of services, quality products, competitive pricing, and excellent customer service, continues to be a preferred choice for individuals and businesses, delivering reliable connectivity solutions and enhancing the overall digital experience.