Users Voice for Mer-evasion

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Mer-evasion Overall rating
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Review article published on: 21 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 2.7 5 1.5 3.1 4.1
Feb 2023 5 3 1.3 5 5 5
Mar 2023 5 5 1.2 5 5 5
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Detailed Mer-evasion Review by

Introduction is an online store that specializes in selling outdoor gear, including hiking, camping, and climbing equipment. Established in 2017, they pride themselves in offering high-quality products, excellent customer service, and fast shipping.

Pros and Cons

  • High-quality products from renowned brands
  • Competitive prices and frequent promotions
  • User-friendly website with detailed product descriptions and reviews
  • Fast and reliable shipping
  • Responsive customer service
  • Limited product selection compared to larger retailers
  • No loyalty program for frequent customers

User Experience's website is easy to navigate and search, with clear categories and filters to find products. Each item has detailed descriptions, customer reviews, and multiple photos from different angles to make informed decisions. The website is mobile-friendly and loads quickly, making it convenient to shop anywhere. The checkout process is straightforward, and the site accepts all major credit cards and PayPal.

Pricing and Value for Money offers competitive prices on outdoor gear, and frequent deals and promotions make it even more affordable. Although they may not always have the lowest prices, the high quality of their products and excellent customer service make it a worthwhile investment for outdoor enthusiasts.


Some alternatives to include:
  • REI: A well-established outdoor gear retailer with a vast selection of products and a thriving online community
  • Backcountry: Another online retailer with a broad range of outdoor gear and high-quality products
  • Patagonia: A popular brand that offers sustainable and eco-friendly outdoor apparel and gear

Customer Service prioritizes customer satisfaction and provides practical and responsive customer service. They have a contact form on their website and a customer service phone number from Monday to Friday. They also have an FAQ section that addresses common questions and concerns.

Product Quality and Selection offers high-quality outdoor gear from reputable brands, including The North Face, Osprey, and Petzl. They focus on backpacking and camping gear, offering a selection of tents, sleeping bags, backpacks, and other essential items. Although their selection may be limited compared to larger retailers, they offer quality products that cater to the needs of outdoor enthusiasts.

Website Usability

The website's design is visually appealing and user-friendly, with clear categories and an intuitive search function to find products quickly. The product pages have detailed descriptions, photos, and customer reviews to help make informed decisions. The site is also optimized for mobile, allowing for easy shopping on-the-go.

Returns and Exchanges offers a 14-day return policy for unused products in their original packaging. They also provide free returns for items with manufacturing defects or shipping errors. Customers are responsible for paying the shipping costs for returns and exchanges.

Promotions and Discounts offers frequent promotions and discounts, including flash sales, seasonal discounts, and clearance items. They also offer exclusive discounts for newsletter subscribers and social media followers.

Reputation has a positive reputation based on customer reviews and feedback. Customers praise the quality of their products, excellent customer service, and fast shipping. They also have a social media presence and active engagement with their followers, further establishing their credibility and reputation.

Payment Options accepts all major credit cards and PayPal as payment options, providing convenience and flexibility to customers.

Loyalty Programs does not currently offer a loyalty program for frequent customers, which may deter customers who seek rewards for their loyalty.

Customer Reviews has a significant number of positive customer reviews praising the quality of their products, fast shipping, and responsive customer service. Some customers note their limited product selection, but the high-quality offerings make them a trusted source for outdoor gear.

Community Involvement does not appear to have any community involvement or charitable initiatives listed on their website.

Shipping and Costs offers fast and reliable shipping, with orders typically delivered within 3-5 business days. Shipping costs depend on the order amount and destination, with free shipping available for orders over a certain amount. International shipping is available, but rates and delivery times vary by location.