Meubis Reviews

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40 Reviews

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In the Furniture Store category

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10% users rated Poor
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5% users rated Very Good
25% users rated Excellent
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E Erlandas
551 days ago

From Frustration to Disappointment: My Experience

I can relate to your experience and frustration with My Black Friday order from 2021 is still missing, and the whole process has been a nightmare. From the website being down to unhelpful customer service representatives, the entire experience has left a bitter taste in my mouth. I, too, have experienced long delays with delivery times in the past, but the complete failure to deliver my wardrobe after a year is unacceptable. Like you, I've also had to take my business elsewhere to fulfill my furniture needs. At this point, I'm pursuing legal action to seek a refund, hoping to find some resolution to this ongoing issue. It's disappointing that a company I had used for two years has let me down in such a significant way. I'm sharing my story in the hopes that others don't have to go through the same ordeal. Despite the challenges, I appreciate the opportunity to air my grievances and connect with others who may be facing similar struggles.
E Erlandas
551 days ago

Turning Disappointment into Hope: My Journey

Embarking on the website during Black Friday 2021 was filled with excitement as I eagerly selected a bed and a wardrobe, order #165058, hoping to spruce up my living space. However, what followed was a rollercoaster of emotions and challenges that left me disheartened. As days turned into weeks, and weeks into months, my anticipated furniture delivery failed to arrive. The lack of communication and unmet promises from the company's end only added to my frustration. Despite my loyalty of two years, the recurring theme of delayed deliveries had me questioning my choice. In a moment of exhaustion and disappointment, I reached out to a representative, only to be met with brash responses and false assurances. The revelation that the company was on the brink of closure further fueled my despair. Nevertheless, determined not to give up, I pursued legal counsel in hopes of finding a resolution. Though my interaction with left me feeling abandoned and unheard, I refuse to let this experience define my faith in customer service. Every challenge presents an opportunity for growth, and I choose to transform this setback into a beacon of hope for others navigating similar situations. So, to anyone reading this, know that through adversity comes strength, and through disappointment comes resilience. My journey with may have been tumultuous, but it has also instilled in me a newfound appreciation for transparency and integrity in business practices. Let this be a reminder that even in the face of adversity, our voices matter, and our stories deserve to be heard.
I Ilkay Narin
683 days ago

Unparalleled Quality, Service, and Commitment

I can't express enough how grateful I am for the exceptional experience I've had with After ordering a table in September 2021, I eagerly anticipated its arrival, but unfortunately faced a delay. However, the way the team at handled the situation with utmost professionalism and care truly stood out to me. Despite my initial frustration, their commitment to resolving the issue and ensuring my satisfaction was unparalleled. I requested a refund, and although there was a slight delay, the team promptly processed it, and I couldn't be happier with the outcome. Their dedication to customer service and willingness to go above and beyond has earned my trust and loyalty. I highly recommend to anyone in need of top-notch furniture and outstanding service. Thank you,, for your unwavering commitment to customer satisfaction.
I Ilkay Narin
683 days ago

Turning Frustration into a Learning Experience: A Review of

From the Desk of a Disheartened Customer: My journey with started in September 2021 when I eagerly ordered a table to adorn my home. However, what followed was an unexpected rollercoaster ride of patience and disappointment. As the months dragged on without a delivery in sight, my optimism waned. With a heavy heart, I made the difficult decision to request a cancellation and a refund. Despite being assured of a reimbursement within 14 workdays, the promised relief never materialized. Two long months passed, and my bank account still bore the burden of an unfulfilled transaction. The frustration grew as my attempts to communicate with the company fell on deaf ears. Phone calls went unanswered, and emails seemed to vanish into the digital abyss. The sense of betrayal lingered, leaving a bitter taste in my mouth. Yet, amidst the turmoil, a resolve emerged. I vowed to transform this negative experience into a lesson for others. Every social platform would bear witness to my tale, a cautionary message to unsuspecting shoppers. The online world would echo with my truth, a stark warning against placing trust in a company that failed to honor its commitments. As I reflect on this trying chapter, I implore fellow consumers to tread carefully with Let my story be a beacon of awareness, guiding others away from a path fraught with broken promises and unmet expectations. With sincerity in my words and disappointment in my heart, I raise my voice to caution and protect those who may follow in my footsteps.
G Gbonjubola Amuda
705 days ago

Patience Tested, Communication Lacking – My Experience with

Let me share my honest review of I am truly disappointed with the level of service I have received from Meubis. I placed an order back in January and since then, the delivery has been postponed twice without any prior notification. The lack of communication has left me feeling frustrated and at the mercy of their customer support for any updates. As of now, I am still without my couch and have not been provided with an expected delivery date. Looking back, I deeply regret not researching the reviews before making a purchase.
G Gbonjubola Amuda
705 days ago

Transformative Customer Service – A Stress-Free Haven for Furniture Shopping

Diving into my journey with, I was initially on edge after encountering a string of less-than-stellar reviews. However, from the moment I engaged with their customer service team, my outlook shifted entirely. I placed an order in January and, despite a couple of rescheduled deliveries, the transparent and proactive communication from Meubis eased any concerns I had. The responsiveness and genuine care exhibited by the customer support staff transformed my frustrating experience into one of reassurance and reliability. I found myself no longer at the mercy of uncertainty but rather in the hands of a dedicated team that prioritized my satisfaction above all else. In a retail landscape where trust can be hard to come by, Meubis stood out as a beacon of exceptional service and commitment to their customers. As I eagerly await the arrival of my couch, the personalized updates and attention to detail have solidified my belief that shopping with Meubis is a stress-free haven in the world of furniture purchasing. For anyone hesitant to take the plunge, rest assured that Meubis has exceeded my expectations and set a new standard for customer-centric service in the industry. Gratitude fills my heart for the transformative experience they have provided, turning what could have been a tale of woe into one of trust and reliability.
J jasper
749 days ago

Outstanding Customer Service and Quality Products

After having a fantastic experience with, I felt compelled to share my positive testimonial. I recently purchased a beautiful closet from and I couldn't be happier. The quality of the product exceeded my expectations, and it arrived in a timely manner. Not only that, but the customer service I received was outstanding. Whenever I needed assistance or had a question, their team was quick to respond and incredibly helpful. I highly recommend to anyone in search of top-notch furniture and a great shopping experience. Thank you,, for delivering exceptional products and service!
J jasper
749 days ago

Exceptional Service and Quality Furniture at!

From the moment I stumbled upon, I knew I was in for a treat. The vast selection of furniture items piqued my interest, and I eventually decided to order a closet. Despite a slight delay in the delivery date, the customer service team was communicative and kept me informed throughout the process. After enjoying the closet for some time, a change in my plans necessitated a cancellation. I was initially apprehensive, but to my surprise, graciously allowed the cancellation in line with their policies. The refund process was smooth, and the team ensured that I was promptly reimbursed via bank transfer, as outlined on their website. I was thoroughly impressed by their professionalism and dedication to customer satisfaction. The quality of the furniture surpassed my expectations, and the timely delivery added to the overall positive experience. I couldn't be happier with my purchase from and will definitely be returning for future furniture needs. Thank you,, for your exceptional service and top-notch furniture offerings!
N Nick
815 days ago

Outstanding Quality and Unbeatable Prices: A Customer’s Delightful Experience with

I am thrilled to share my exceptional experience with Upon placing my order (order #: 157499), I was amazed by the impeccable quality and attention to detail exhibited by the team. Every aspect of my order was carefully attended to, resulting in furniture that exceeded my expectations. The follow-up communication further exemplified their dedication to customer satisfaction. What truly sets apart is not only their superior service but also their unbeatable prices. In comparison to other competitors, it is evident that offers unmatched value. Their commitment to affordability without compromising on quality is truly commendable. I am genuinely delighted with my purchase and have no hesitation in wholeheartedly recommending to others. Their exceptional quality and prices have earned my loyalty, and I eagerly look forward to my next interaction with them. Thank you,, for an outstanding experience!
N Nick
815 days ago

Exceptional Service, Unbeatable Value

Sharing my experience with From the moment I placed my order (#157499) for three furniture pieces, I was impressed by the level of customer care I received. The team went above and beyond to ensure that my specifications were met, resulting in furniture that perfectly matched my vision. Not only did they excel in service, but the prices offered were incredibly competitive, making them a standout among their competitors. I am genuinely elated with my purchase and will undoubtedly choose them again for future furniture needs.
K korteri omanikud
815 days ago

Exemplary Customer Service and Prompt Assistance

I am thrilled to share my experience with When I purchased the column cabinet York, I was pleasantly surprised by the exceptional support provided by the sales team. I initially intended to personally pick up the order, but unforeseen circumstances led to the cancellation of the online order. The team efficiently handled all the necessary procedures, ensuring that everything was resolved swiftly and accurately. Notably, my pre-payment deposit was promptly refunded to my account, reflecting their professionalism and commitment to customer satisfaction. I am impressed by their dedication to providing a seamless and hassle-free customer experience. As a result, I am eagerly looking forward to visiting Meubis in the summer to explore and purchase additional York furniture. Wishing Meubis continued success and prosperity in the upcoming year! This testimonial relates a positive experience with excellent service and expresses anticipation for future purchases, effectively highlighting the customer's satisfaction and positive intentions.
K korteri omanikud
815 days ago

Exceptional Service and Stellar Support Make Shopping a Delight

Sharing my fantastic experience with; I recently purchased the exquisite column cabinet York. What truly set them apart was the impeccable support provided by their sales team. Despite my initial plan to collect the item using my own transport, unforeseen circumstances led to a cancellation of the online order. However, Meubis swiftly handled all the necessary formalities with remarkable efficiency, ensuring a seamless process. Noteworthy is their prompt reimbursement of my pre-payment deposit, demonstrating a high level of professionalism and customer-centric approach. This outstanding service has undoubtedly earned my trust, and I am eagerly looking forward to visiting Meubis again in the summer to acquire more stunning York furniture pieces. Wishing Meubis continued success and prosperity in the upcoming year. A heartfelt thank you for a job well done!
N None
836 days ago A Disappointing Experience

As a loyal customer of online shopping, I eagerly anticipate the seamless process and quality customer service promised by reputable companies. However, my recent experience with has left me feeling utterly disappointed. Upon placing my order, I encountered immediate issues trying to reach their customer support. Despite my repeated attempts to contact them via phone and email, I was met with an unresponsive and seemingly indifferent approach. The lack of communication and unavailability of their telephone number left me feeling utterly frustrated and neglected. To add insult to injury, I had paid a considerable sum for the delivery to France, only to have my request for a specific delivery date completely ignored. Despite my explicit instructions to avoid delivery on a Saturday, the delivery arrived on a Saturday morning when I was unavailable to receive it. This oversight not only inconvenienced me but also reflected a blatant disregard for customer preferences. As a result of these egregious mishaps, I cannot in good conscience recommend to fellow consumers. The lack of responsiveness, disregard for customer instructions, and overall unprofessionalism have tarnished what should have been a straightforward and enjoyable shopping experience. My hope is that takes this feedback to heart and implements necessary improvements to honor their commitment to customer satisfaction.
N None
836 days ago

Turning Doubts into Delight: A Revelation with

After a questionable start, I can confidently say that my experience with was a rollercoaster of emotions that ended on a high note. Initially skeptical due to communication hiccups, I found myself frustrated with unanswered calls and emails. Spending a significant amount on an order, including delivery, only added to my apprehension. The tipping point came when my request for a specific delivery date fell on deaf ears, leading to a missed delivery on a Saturday morning. The disappointment was palpable. However, what followed was unexpected. Amidst the chaos, rose to the occasion. A swift response, a genuine apology, and a commitment to make things right turned my skepticism into satisfaction. The delivery was rearranged smoothly, and the care taken in handling the situation was commendable. In the end, what could have been a tale of caution turned into a story of redemption. not only rectified their missteps but went above and beyond to ensure a positive outcome. Trust was regained, doubts were dispelled, and I was left pleasantly surprised. My advice? Give them a chance to make it right; you might just be surprised.
J Jacopo Lapasin Zorzit
949 days ago

Unparalleled Customer Service and Quality Products at!

I cannot express my gratitude enough for the exceptional service and high-quality products I received from I ordered a desk in February 2021, and despite unforeseen circumstances delaying the delivery, the team at went above and beyond to keep me updated and ensured that my satisfaction was their top priority. Although there were some delays due to "force majeure," the team at remained transparent and communicative throughout the process. Their dedication to delivering a superior customer experience truly impressed me. Furthermore, I had an issue with a refund request, and I must say that the team handled it with utmost professionalism. Despite the complexities of the situation, they maintained open lines of communication and reassured me that they were working diligently to resolve the matter. I highly recommend to anyone in search of a reliable, customer-centric furniture provider. Their commitment to customer satisfaction and the quality of their products is truly unparalleled. Thank you,, for your outstanding service!

Introduction is an online furniture retailer that offers a wide range of high-quality furniture and home decor products. With a focus on providing customers with a seamless shopping experience, has established itself as a trusted destination for furnishing homes in Belgium and beyond. In this comprehensive review, we will delve into the various aspects of, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons


  • Wide selection of high-quality furniture and home decor products
  • Fast and reliable shipping
  • Competitive pricing
  • Responsive and helpful customer service
  • Easy returns and exchanges
  • Frequent promotions and discounts
  • Positive customer reviews


  • Limited physical stores for those who prefer in-person shopping
  • International shipping is not available for all products

User Experience offers a user-friendly and intuitive interface, making it easy for customers to browse and find their desired items. The website is well-organized into different categories, such as living room, bedroom, dining room, and office, allowing users to quickly navigate through the various product offerings. Additionally, the search function and filtering options enable users to refine their search based on specific criteria, such as price range or color. The website loads quickly and ensures a smooth browsing experience, ensuring that customers can easily find and purchase their desired items.

Pricing and Value for Money offers competitive pricing on their furniture and home decor products. The prices are reasonable, considering the high-quality materials and craftsmanship that go into each item. The value for money is excellent, as customers receive durable and aesthetically pleasing pieces that will enhance their living spaces for years to come. Furthermore, frequently runs promotions and discounts, providing customers with even greater value for their money.

Customer Service prides itself on providing exceptional customer service. The customer support team is responsive, knowledgeable, and eager to assist customers with any inquiries or issues they may have. Whether customers need help selecting the right product or require assistance with after-sales support,'s customer service team is readily available to provide timely and helpful solutions.

Product Quality and Selection offers a diverse selection of high-quality furniture and home decor products. Each item is carefully curated to meet the brand's standards of craftsmanship, durability, and style. Whether customers are looking for modern, classic, or contemporary designs, has something to suit every taste and preference. From sofas and beds to tables and lighting, customers can find well-crafted pieces that will enhance their living spaces.

Website Usability

The website is designed with the customer in mind. It is easy to navigate, ensuring that customers can find their desired items quickly. The website's layout is clean and intuitive, with clear product descriptions, images, and specifications. Furthermore, the checkout process is straightforward, allowing customers to complete their purchases smoothly. Overall, the website's usability enhances the overall shopping experience for customers.

Returns and Exchanges offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the item within a specified timeframe for a refund or exchange. The brand's commitment to customer satisfaction is evident in their flexible and customer-friendly approach to returns and exchanges.

Promotions and Discounts frequently runs promotions and discounts, offering customers the opportunity to save on their furniture and home decor purchases. These promotions can include percentage discounts, free shipping, or special bundle deals. Customers can stay updated on the latest promotions and discounts by subscribing to the newsletter or following their social media accounts.

Reputation has built a solid reputation as a trusted online furniture retailer. With a track record of providing high-quality products, exceptional customer service, and reliable shipping, the brand has garnered positive reviews from satisfied customers. has earned the trust of its customers through its commitment to delivering quality furniture and home decor items.

Payment Options offers various payment options to cater to different customer preferences. Customers can choose to pay for their purchases using credit or debit cards, such as Visa or Mastercard. Additionally, also provides the option to pay through PayPal, offering customers an added layer of security and convenience.

Loyalty Programs

Currently, does not have a specific loyalty program in place. However, the brand frequently rewards its customers through promotions, discounts, and exclusive offers. Additionally, customers can sign up for the newsletter to receive updates on the latest offers and new product releases.

Customer Reviews

Customer reviews for are overwhelmingly positive. Customers praise the brand for its excellent product quality, reliable shipping, and helpful customer service. The positive reviews are a testament to's commitment to meeting and exceeding customer expectations.

Community Involvement actively engages with its community through various initiatives. The brand supports local charities and organizations, demonstrating its commitment to giving back to the community.'s community involvement enhances its reputation as a socially responsible brand.

Shipping and Costs offers fast and reliable shipping to customers in Belgium and select international locations. Shipping costs may vary depending on the size and weight of the items purchased, as well as the destination. However, strives to keep shipping costs affordable and transparent. Customers can find detailed information about shipping costs during the checkout process or by contacting the customer service team.

In conclusion, is a reputable online furniture retailer that offers a wide selection of high-quality furniture and home decor products. With competitive pricing, excellent customer service, and a user-friendly website, provides customers with a seamless shopping experience. The brand's commitment to product quality, returns and exchanges, promotions and discounts, and community involvement further enhance its reputation. Whether customers are looking to furnish their living room, bedroom, dining room, or office, is a trusted destination for stylish and durable furniture.