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100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Mfine Overall rating
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Review article published on: 24 Nov 2019

Last updated by on 10 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 1.8 1 5 5
Jan 2023 5 4.6 5 5 5 3.1
Feb 2023 5 5 3.4 5 5 5
Mar 2023 5 5 3.1 5 5 5
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Detailed Mfine Review by

Introduction is a digital healthcare provider that connects patients with specialized doctors for online consultations. It offers a range of healthcare services, including diagnosis, treatment, and second opinions. The platform is accessible through its website and mobile app, making it convenient for patients to seek medical advice anywhere and anytime.

Pros and Cons

  • Provides easy access to specialized doctors
  • Convenient and flexible consulting hours
  • Affordable prices
  • User-friendly platform
  • Unable to perform physical examinations
  • Dependent on stable internet connection

User Experience's platform is user-friendly with a straightforward registration process. Users can book appointments easily, and the interface is interactive and simple to navigate. The app is also available in multiple languages to cater to its diverse users. Overall, patients can expect a positive user experience on the platform.

Pricing and Value for Money offers affordable consultation fees, with prices starting from INR 299. Value for money is evident, with a 70% success rate in treating patients without the need for physical consultation. Additionally, provides affordable health plans for patients who require frequent consultations.


Other online medical consultation platforms include Practo, Medibuddy, and Docprime. These platforms offer similar services to but may differ in pricing and coverage. It's best to compare various platforms before deciding which is best suited for your healthcare needs.

Customer Service provides 24/7 customer support through its app, website, and social media channels. Its customer care team is prompt in addressing customer concerns and queries, making it convenient for users to seek assistance anytime.

Product Quality and Selection offers a wide range of specialists in various healthcare fields, ensuring that users can access quality healthcare services. The platform also partners with top-rated hospitals to provide a comprehensive medical experience.

Website Usability

The website is easy to use, with easy-to-navigate sections that simplify booking and accessing consultations. The app is also straightforward, with a clean interface that is user-friendly.

Returns and Exchanges

As a service-oriented platform, does not provide a return or exchange policy. However, the platform ensures that users have access to quality healthcare services and offers refunds in case of unforeseen circumstances.

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Mfine Recent User Reviews


Reviewer Name: Anonymous

Review Submission Date: 2022-02-07

Review Title: Don't play with health of your loved ones.
Customer Support   



User Interface          


Review Description: Pathetic service. They are only interested in collecting data. They will ask you to provide your personal information. Take fees and then tell that doctor is not available. No customer care support is available. This is their modus operandi don't get trapped.



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