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Introduction is a digital healthcare provider that connects patients with specialized doctors for online consultations. It offers a range of healthcare services, including diagnosis, treatment, and second opinions. The platform is accessible through its website and mobile app, making it convenient for patients to seek medical advice anywhere and anytime.

Pros and Cons

  • Provides easy access to specialized doctors
  • Convenient and flexible consulting hours
  • Affordable prices
  • User-friendly platform
  • Unable to perform physical examinations
  • Dependent on stable internet connection

User Experience's platform is user-friendly with a straightforward registration process. Users can book appointments easily, and the interface is interactive and simple to navigate. The app is also available in multiple languages to cater to its diverse users. Overall, patients can expect a positive user experience on the platform.

Pricing and Value for Money offers affordable consultation fees, with prices starting from INR 299. Value for money is evident, with a 70% success rate in treating patients without the need for physical consultation. Additionally, provides affordable health plans for patients who require frequent consultations.


Other online medical consultation platforms include Practo, Medibuddy, and Docprime. These platforms offer similar services to but may differ in pricing and coverage. It's best to compare various platforms before deciding which is best suited for your healthcare needs.

Customer Service provides 24/7 customer support through its app, website, and social media channels. Its customer care team is prompt in addressing customer concerns and queries, making it convenient for users to seek assistance anytime.

Product Quality and Selection offers a wide range of specialists in various healthcare fields, ensuring that users can access quality healthcare services. The platform also partners with top-rated hospitals to provide a comprehensive medical experience.

Website Usability

The website is easy to use, with easy-to-navigate sections that simplify booking and accessing consultations. The app is also straightforward, with a clean interface that is user-friendly.

Returns and Exchanges

As a service-oriented platform, does not provide a return or exchange policy. However, the platform ensures that users have access to quality healthcare services and offers refunds in case of unforeseen circumstances.

Promotions and Discounts</h4? provides promotions and discounts for new users and users who refer new customers. It also offers discounted prices on health plans and allows users to earn points that can be redeemed for discounts on consultations.

Reputation has established itself as a reputable digital healthcare provider, offering affordable and high-quality healthcare services. Its platform receives positive reviews from users, making it an ideal platform for consulting with specialized doctors.

Payment Options provides multiple payment options, including credit/debit cards, UPI, net banking, and mobile wallets. The platform ensures data security by encrypting payment information and adheres to payment industry standards.

Loyalty Programs provides a loyalty program that rewards users with points for every consultation. Points earned can be redeemed for discounts on future consultations, making it an ideal loyalty program for frequent users.

Customer Reviews receives positive feedback from users, with most highlighting the convenience and quality of services offered on the platform. Patients who have used the platform's services previously have expressed satisfaction with their healthcare provision.

Community involvement takes part in various social endeavours and charity initiatives aimed at improving healthcare provision in India. Its doctors also volunteer frequently in local hospitals, making it a socially responsible platform providing not only profitting but also catering for the welfare of society.

Shipping and Costs operates as an online service platform and thus has no associated shipping costs. Consultation fees can be paid online, resulting in a seamless user experience. In conclusion, is a reputable digital healthcare provider offering affordable and high-quality healthcare services. Its user-friendly platform, wide range of healthcare specialists, and affordable pricing make it an ideal platform for those seeking specialized medical advice. The platform has good customer support, an interactive loyalty program, and positive customer reviews, making it a provider worth considering.

Tanya Djavadzadeh Senior News Reporter

Hi there! My name is Tanya Djavadzadeh and I am a Senior News Reporter at, a Social Media Strategist, and a Photographer. With my skills in content creation and structured strategy, I help...