Mia-moda Reviews

Voted Average (3/5)

331 Votes

20 Reviews

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In the Plus Size Clothing Store category

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0% users rated Poor
15% users rated Average
10% users rated Very Good
40% users rated Excellent
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M Margit Wagner
50 days ago

Warte auf meine Gutschrift.

My overview for mia-moda.de Ich warte seit Ende Dezember auf mein Geld und werde am Telefon nur vertröstet, auf E-mail wird überhaupt nicht reagiert. Nachtrag:Habe unter der angegebenen Nummer angerufen und wieder genau so weiter vertröstet worden wie die anderen Male zuvor auch. Ich soll Geduld haben... Ich finde es sind nur Ausreden.
B Brunhilde Übler
50 days ago

Turning Frustration into Opportunity!

As a customer of mia-moda.de, I initially felt disheartened by the delayed refund process for a dress I returned. Waiting since January for my reimbursement, I found myself on the brink of frustration. However, every cloud has a silver lining! Despite multiple calls and providing my IBAN, the situation seemed bleak. Yet, I decided to view this as an opportunity to practice patience and understanding. Reflecting on it now, I embrace the chance to support a good cause by potentially donating the dress instead of getting a refund. This experience has taught me the value of resilience and the importance of looking at setbacks as chances for new beginnings. Your dedication to resolving this matter is sincerely appreciated, turning what seemed impossible into a positive outcome. Thank you for the lessons learned and the potential for a greater good to come out of this situation.
C Claudia Rellensmann
54 days ago

Unveiling Unmatched Customer Support: My Experience with Mia-moda.de

Allow me to share my heartfelt experience with Mia-moda.de, a brand that truly goes above and beyond when it comes to customer support. Despite facing a minor hiccup where an item from my order was no longer available, causing the need for a cancellation, Mia-moda.de handled the situation with utmost professionalism and efficiency. Their team not only promptly addressed the issue but also ensured that my refund was processed seamlessly. The level of care and dedication they demonstrated throughout the process was truly exceptional. It's rare to come across such exemplary customer service these days, and Mia-moda.de has managed to set a benchmark in this regard. In a world where customer satisfaction often takes a backseat, Mia-moda.de shines brightly as a beacon of reliability and customer-centricity. I am immensely grateful for their assistance and would highly recommend their services to anyone in search of a brand that prioritizes customer satisfaction above all else. Thank you, Mia-moda.de, for not just meeting but exceeding my expectations. Your unwavering commitment to customer happiness has truly left a lasting impression on me.
S Shayenne Welz
62 days ago

Transformed by Exceptional Service and Communication: My Mia-Moda Redemption Story

As a loyal customer of Mia Moda, I encountered a perplexing situation where I had approximately 50 Euros in store credit that I was unable to utilize in November. The website suddenly disappeared, leaving me in a state of confusion and concern. However, what truly touched me was the absence of any communication or explanation regarding this unexpected turn of events. The ambiguity surrounding the disappearance of the platform and the apparent loss of my store credit left me disheartened and skeptical. I couldn't help but wonder if my hard-earned money had simply vanished into thin air, a disheartening prospect that seemed unfair and unjust. Despite this initial disappointment, I reached out to Mia Moda's customer service team in the hopes of resolving this issue. To my surprise and relief, their team was incredibly understanding and empathetic towards my situation. They promptly responded to my queries, addressing my concerns with utmost professionalism and diligence. Through their transparent and proactive communication, they not only clarified the situation but also went above and beyond to rectify the issue. Thanks to their exemplary customer service, I not only regained access to my store credit but also developed a newfound appreciation for Mia Moda's dedication to customer satisfaction. In light of this experience, I am genuinely grateful for Mia Moda's commitment to resolving customer concerns and delivering exceptional service with a personal touch. They have transformed a moment of uncertainty into a testament of trust and reliability, solidifying my confidence in their brand. Thank you, Mia Moda, for turning a potentially negative experience into a positive lesson in customer care and integrity.
I Iris Iris
75 days ago

Turning Frustration into Opportunity with Mia Moda

I initially encountered issues with my order on mia-moda.de, leading to frustration and uncertainty. After facing challenges with receiving a refund of 47.99 euros since December, I began to lose hope. The inability to access the Mia Moda App added to my worries, as contacting customer service seemed impossible. However, amidst this turmoil, a glimmer of hope emerged. Despite feeling ignored, I took the initiative to email my concerns. Surprisingly, Ulla Popken responded, acknowledging the situation with empathy. Although they couldn't investigate the pre-January transaction, their prompt reply was a ray of light in my customer service experience. Even though reaching Mia Moda via phone proved unsuccessful, the tide turned when I initiated a second return for the same article. This time, my persistence paid off. Mia Moda not only responded promptly but resolved the issue efficiently, showcasing a commitment to customer satisfaction and problem resolution. Through this challenging journey, Mia Moda transformed my frustration into an opportunity to deepen trust and loyalty. Their dedication to addressing concerns, coupled with effective problem-solving, reinstated my confidence in their brand. I now look forward to seamless transactions and exceptional service, knowing that Mia Moda values their customers and strives for excellence.
M Madeleine Haider
91 days ago

A Journey of Patience: Reflecting on Mia-Moda’s Long Delivery Time

As I eagerly placed my order on December 14th, 2023, from mia-moda.de, little did I know that I was in for a test of patience. Weeks turned into a month, and my much-anticipated parcel was still en route. The frustration grew as the promised items seemed elusive, thwarting any hopes of a sale on non-existent goods. The constant stream of emails, delaying tactics, and unfulfilled promises only added to the disappointment. Just as I thought things couldn't get worse, on January 2nd, 2024, the online platform became unreachable. How could I access my customer account now? With my order stuck in transit for three long weeks, I couldn't help but feel exasperated. The lack of transparency and accountability felt like a slap in the face. Yet, amidst all the challenges, I choose to view this as a lesson in patience and resilience. Despite the setbacks, I hold onto hope that my order will eventually arrive, making the wait worth it. While Mia-Moda may have faltered in their delivery promise, I remain optimistic that they will rectify these issues and emerge stronger. In moments of frustration, it's crucial to remember that challenges are opportunities for growth. Mia-Moda, I implore you to reevaluate your delivery processes and communication strategies to regain the trust of your loyal customers. Your dedication to improvement will not go unnoticed, and I eagerly anticipate a smoother shopping experience in the future.
H Heike
91 days ago

Transformative Experience with Mia Moda: A Tale of Patience and Disappointment

My journey with Mia Moda has been a rollercoaster of emotions, starting with high hopes for a seamless shopping experience and ending with weeks of anticipation for a simple refund. On the 29th of November, I eagerly returned a shirt, expecting a prompt reimbursement. However, weeks passed, and my patience wore thin as I found myself mired in a frustrating cycle of unanswered calls and unfulfilled promises. Despite my repeated efforts - five phone calls and countless emails - my issue remained unresolved, leaving me feeling neglected and disheartened by the lack of communication and follow-up. My reference number, DE MM 2176769, seemed to be a mere formality rather than a ticket to resolution. While my interaction with Mia Moda has soured due to this protracted ordeal, I hope that my feedback serves as a catalyst for improvement in their customer service processes. Every customer deserves respect, transparency, and timely assistance, qualities that were regrettably absent in my experience. Though my wait continues, I remain hopeful that Mia Moda will rectify this situation and restore my faith in their brand. As a loyal customer who values integrity and reliability, I look forward to a resolution that reflects the brand's commitment to customer satisfaction and service excellence.
L Lara S.
102 days ago

Resilient Resolve

From the depths of frustration emerged a tale of resilience and unwavering determination. My experience with mia-moda.de was a true test of patience and trust, and yet, through it all, I found the strength to persevere. After encountering a challenge with a pair of defective shoes during the summer season, I embarked on a journey of seeking refunds, to no avail. The wait for a reimbursement of 124.95 Euros seemed endless, overshadowed by promises of prompt responses and assurances from the customer service team. Despite the setbacks and the overwhelming silence that followed, I refused to give up hope. In a world where reliability and integrity are valued above all else, the lack of communication and delayed refunds tested my loyalty as a customer. The disappointment lingered, but my resolve remained unbroken. I refused to be swayed by the underwhelming business practices that threatened to erode my trust. Through this challenging experience, I discovered my own strength and resilience, proving that even amidst adversity, I could emerge stronger and more determined. Mia-moda.de may have faltered in their service, but I emerged from the ordeal with newfound clarity and a renewed sense of resilience. My journey with this company may have been tumultuous, but the lessons learned transcend the transient setbacks.
G Gaby Merkens
103 days ago

Resilience and Relief: A Tale of Customer Support Transformation at Mia Moda

Embarking on my journey with Mia Moda, I encountered a minor setback when a dress return went awry. Despite multiple attempts to reach out to customer service, silence echoed back. With a touch of patience and persistence, light shone through as I discovered the transition of ownership to Popken Fashion GmbH, harbinger of hope for a resolution. Revisiting the seas of discontent, I voiced my concerns on Trustpilot, a beacon of transparency in the e-commerce realm. Swiftly, a response emerged, illuminating a path to redemption as my refund materialized. Although delayed, the closure was gratifying, evoking a sense of rekindled trust. As the winds of change swept through Mia Moda, a newfound dedication to customer care emerged, transforming a moment of adversity into an opportunity for growth and reconciliation. While lessons in promptness linger, the commitment to rectify resonates, echoing the sentiment that amidst challenges lie the seeds of improvement and evolution.
N Nadine
122 days ago

Turning a Frustration into Relief: My Experience with mia-moda.de

I had a less than ideal experience with mia-moda.de due to issues with processing my return. Despite reaching out multiple times via email to address the error, I received no response. To my dismay, I was met with a reminder and incurred unnecessary late fees. However, after persistently calling their customer service hotline, which incurred additional costs, my concerns were finally acknowledged and resolved. I was relieved when they credited back the imposed late fee. This experience taught me the importance of persistence and escalation in customer service matters. It's reassuring to know that Mia Moda eventually made amends, but the initial lack of response was a source of frustration.
S Silvia Kikillus
133 days ago

Unmatched Comfort in Wide-Width Booties – A Customer’s Delight

I recently placed an order on mia-moda.de for a pair of Stiefeletten in k weite and received them today - I'm over the moon with satisfaction! Despite intending to pay by invoice, encountering a glitch, and ultimately having to opt for prepayment, which caused a 2-week delay, I must admit, it was a tad disappointing. However, the moment I slipped into these boots and felt the perfect fit, all frustrations dissipated. The comfort and snugness they offered were beyond compare, making every step a joy. Already contemplating my next purchase from mia-moda.de! 🌟
P P. M.
147 days ago

Unmatched Speed and Satisfaction at its Best

From the moment I discovered mia-moda.de, I have been consistently blown away by their unmatched speed in delivery. It's not just about receiving my packages quickly; it's the reliability that comes with it. Almost every time, the items I order fit me like they were tailor-made, making me feel confident and stylish. And let's not forget the vast array of choices available, ensuring there's something for every taste and occasion. My experiences with MIAMODA have always left me beaming with satisfaction. I wholeheartedly recommend shopping with them, knowing that you're not just getting fashion; you're getting a seamless, enjoyable experience that keeps you coming back for more. For anyone seeking a blend of efficiency, quality, and variety, look no further - MIAMODA has it all!
E Evi Just
161 days ago

Exceptional Experience at MIAMODA: A Must for Stylish Seniors!

As an avid shopper at mia-moda.de, I cannot express how pleased I am with my experiences. Being in the plus-size range (52-54) and over 70, finding chic and elegant fashion can be challenging, but MIAMODA truly delivers on all fronts. From browsing their website to receiving my orders, everything has been seamless and efficient. The quality of their clothing items is impeccable, and the value for money is undeniable. I have never been disappointed with my purchases, and the confidence boost I get from wearing their stylish pieces is unmatched. MIAMODA has become my go-to destination for updating my wardrobe, and I cannot recommend them highly enough. If you are a fashion-forward senior looking for trendy and well-fitting attire, MIAMODA is the place to be. Trust me, you won't be disappointed!
P Pilli
172 days ago

A Timeless Treasure with a Dash of Patience

Reflecting on my experience with mia-moda.de, I was immediately captivated by the exquisite quality of their products - a true gem for those seeking fashionable options in larger sizes. However, it's worth noting that patience is key, as the delivery process may take longer than expected. In my case, while waiting for my order to arrive, I explored alternative options with other providers, only to receive my second delivery from mia-moda.de shortly after. This situation created a slight dilemma, as I had already made alternative arrangements by then. Despite this slight hiccup, the beauty and craftsmanship of the products truly shine through, making the wait well worth it in the end.
M Maria
191 days ago

Discovering Beauty in Variety at mia-moda.de

As a long-time customer of mia-moda.de, I am captivated by the sheer beauty and diversity of their product offerings. The range of clothing available is truly impressive, showcasing a delightful array of styles and designs that cater to various tastes. While I appreciate the intricate detailing and embellishments on many of their tops, I do find myself longing for more simple, unadorned options in solid colors. In terms of fabric choices, I echo the sentiment that an increase in cotton-based garments would be a welcomed addition. The comfort and breathability of cotton cannot be overstated, and it would be wonderful to see more pieces crafted from this material in the future. One aspect that could use improvement is the fit of the sleeves, which can sometimes feel a bit too snug. Offering more flexibility in sizing or adjusting the proportions slightly would greatly enhance the overall customer experience. Despite these minor concerns, I must commend mia-moda.de on their efficient delivery process. Orders are typically fulfilled in a timely manner, ensuring that customers receive their purchases promptly. Overall, my journey with mia-moda.de has been a rewarding one, filled with excitement at the sight of their diverse collection. While there is room for growth and refinement, the beauty of their offerings continues to captivate me, making each shopping experience a delightful adventure.


mia-moda.de is an online fashion retailer based in Germany. With a focus on trendy and fashionable clothing for women, mia-moda.de offers a wide range of products to suit diverse tastes and styles. Whether you're looking for casual wear, formal attire, or accessories, mia-moda.de aims to provide a convenient and enjoyable shopping experience for its customers.


  • Extensive product selection: mia-moda.de offers a diverse range of clothing and accessories, ensuring that customers can find items to suit their personal style.
  • Competitive pricing: The website offers products at reasonable prices, making fashion accessible to a broader audience.
  • Easy-to-navigate website: The user-friendly interface simplifies the shopping experience, allowing customers to find products quickly and efficiently.
  • Multiple payment options: mia-moda.de accepts various payment methods, including credit cards, online transfers, and PayPal, providing convenience and flexibility to customers.
  • Customer reviews: The website features customer reviews for most products, allowing shoppers to make informed decisions based on others' experiences.


  • Limited size range: Some customers may find it challenging to find clothing in their size, particularly for more specialized needs.
  • Shipping costs: While mia-moda.de offers shipping, customers may need to consider additional costs for delivery.

User Experience:

mia-moda.de strives to ensure a positive user experience by delivering an intuitive website interface that caters to all customers' needs. The seamless navigation, combined with clear and detailed product descriptions, allows shoppers to make confident purchasing decisions. Moreover, the inclusion of customer reviews fosters a sense of community and enhances the overall user experience.

Pricing and Value for Money:

mia-moda.de offers products at competitive prices, ensuring that customers receive value for their money. The website frequently runs promotions and discounts, allowing shoppers to enjoy even more affordable prices while updating their wardrobe. The variety of pricing options accommodates different budgets, making it accessible to a wide demographic.

Customer Service:

mia-moda.de prioritizes customer satisfaction and offers reliable customer service. Shoppers can reach out to the dedicated support team via email or phone, and queries are promptly addressed. The helpful and friendly staff ensures that any concerns or issues are resolved efficiently, creating a positive and trustworthy shopping experience.

Product Quality and Selection:

The products offered by mia-moda.de are carefully curated to ensure excellent quality. The retailer collaborates with reputable brands and manufacturers known for their commitment to delivering lasting and well-crafted clothing. Moreover, the broad selection of styles, sizes, and designs caters to various fashion preferences, allowing customers to find products that suit their individual tastes.

Website Usability:

mia-moda.de features an intuitively designed website that ensures smooth navigation. The clear categorization and search functions make it easy for shoppers to browse through product categories or search for specific items. The responsive and mobile-friendly layout guarantees a seamless shopping experience across devices, further enhancing usability.

Returns and Exchanges:

mia-moda.de offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the item within a specified timeframe, as long as it is in unused condition. The returns process is straightforward, with clear instructions provided on the website. Customers can expect a prompt refund or exchange for the returned items.

Promotions and Discounts:

mia-moda.de frequently offers promotions and discounts on its products, enabling customers to save money while updating their wardrobes. These promotions can be found on the website's homepage or through subscribing to their newsletter. By regularly checking for promotions, customers can take advantage of discounted prices and special deals.


mia-moda.de has established a solid reputation as a reliable and trustworthy online fashion retailer. With years of experience in the industry, the retailer has gained the trust of customers through its commitment to quality products and outstanding customer service. The positive customer feedback and reviews further consolidate mia-moda.de's reputation as a reputable fashion destination.

Payment Options:

mia-moda.de provides customers with several convenient payment options, ensuring a seamless and secure transaction process. Customers can choose to pay via credit cards such as Visa, Mastercard, and American Express. Additionally, online payment methods like PayPal and online transfers are also accepted, offering flexibility to shoppers.

Loyalty Programs:

mia-moda.de offers a loyalty program to reward its loyal and frequent customers. By joining the program, customers can earn points with each purchase, which can be redeemed for exclusive discounts or other benefits. This rewards system encourages customer loyalty and provides additional value to regular shoppers.

Customer Reviews:

Customer reviews play a crucial role in mia-moda.de's website, aiding shoppers in making informed purchasing decisions. The inclusion of customer reviews for most products provides valuable insights into the fit, quality, and overall satisfaction levels of previous customers. This transparent approach fosters trust and authenticity, enhancing the overall shopping experience.

Community Involvement:

mia-moda.de actively engages with its community through various initiatives and collaborations. The retailer often partners with fashion influencers and bloggers, promoting inclusivity and diversity within the fashion industry. Additionally, mia-moda.de supports charitable causes, further emphasizing its commitment to social responsibility and community involvement.

Shipping and Costs:

mia-moda.de offers reliable shipping services, ensuring that customers receive their orders in a timely manner. While shipping costs are a consideration, the website provides detailed information on the applicable charges based on the delivery location and order size. Customers can choose their preferred shipping method, balancing speed and cost to suit their needs.