Miabag Reviews

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20 Reviews

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B Barbara Noir
46 days ago

Transformation and Gratitude: A Testimonial for Miabag.com

When I stumbled upon miabag.com, I was hesitant after reading some negative reviews. However, I decided to give it a chance and purchased a personalized bag at full price. Over the years, I have bought four bags, each with its unique design, and although initially, I had reservations, I am thrilled to share that my experience has evolved significantly. The craftsmanship and attention to detail in each bag have surpassed my expectations. The durability and style have remained intact even after regular use. In contrast to my earlier concerns, these bags have proven to be enduring companions in my daily life, attracting compliments wherever I go. Furthermore, I must highlight the exceptional customer service I received during a recent inquiry. The team at Miabag.com not only addressed my concerns promptly but also went above and beyond to ensure my satisfaction, embodying professionalism and warmth. In retrospect, I am grateful for giving Miabag.com a chance, as it has not only transformed my perception but also enriched my collection with timeless pieces. My journey with Miabag.com has been nothing short of delightful, and I look forward to exploring more of their creations in the future.
56 days ago

A Genuine Testimonial: My Unfortunate Experience with Miabag.com

Embarking on a journey with miabag.com, I was gifted one of their iconic classic line bags, a true emblem of style. However, my joy was short-lived as within a few months, the corners of the bag's bottom started to show signs of wear and tear, greatly disappointing me. Diligently, I reached out to their customer service team, providing detailed images of the damage, hoping for a solution or repair. To my dismay, their response was disheartening - they expressed their inability to assist further or offer any form of resolution. This lack of support and empathy left me feeling utterly let down and stranded, a truly disheartening experience. The unaddressed issue has left a sour taste in my mouth, reflecting a clear disparity between the brand's image and the reality of their after-sales service. My hope in finding a lasting remedy was shattered in the face of this unfortunate customer service encounter.
M maria pia immordino
57 days ago

A Heartfelt Journey with MiaBag: Overcoming Disappointment

Diving into my recent experience with Miabag.com, I embarked on what I hoped would be a delightful venture into the world of luxury handbags. Alas, my enthusiasm was met with a swift and bitter disappointment. Within a mere 10 days of making my purchase online, the leather began to peel, and my brand-new bag appeared worn and aged. Disheartened by the rapid deterioration, I found myself regretting my decision to indulge in what I believed would be a quality item. The bag, a thoughtful Christmas gift, adorned with a sleek black lacquered chain, quickly lost its luster as the lacquer began to flake off. Contacting the company in hopes of a resolution only added to my dismay, as they attributed the flaw to mere wear and tear—a baffling assertion given the bag's limited use. Their refusal to acknowledge the manufacturing defect left me feeling not only dissatisfied with the inferior product but also disheartened by the lack of proper customer support. For those considering a purchase from Miabag.com, I caution against it, citing not only the subpar quality of their merchandise but also the absence of adequate assistance, which by law should address defects within two years of purchase. My sighting on their site was indeed a regrettable one, tainted by the stark reality of a product failing to live up to its initial allure. My tale serves as a cautionary one, urging prospective buyers to tread carefully when venturing into the realm of high-end accessories. Let my disappointment be a lesson learned, steering clear of what was, in essence, a heartbreakingly underwhelming encounter with MiaBag.
M M.
131 days ago

Transformative Quality and Service: A Personal Testimonial Reflects Beyond Mere Disappointment

As I eagerly unwrapped the carefully anticipated delivery from miabag.com, my excitement turned to dismay. The leather bag I had ordered, part of their iconic line, lacked the expected quality, appearing noticeably inferior for its premium price tag. Having previously owned items from the brand's past collections, purchased from independent retailers, I was taken aback by the stark contrast in craftsmanship. The distinct aroma of genuine leather was absent, further fueling my disappointment. While my past purchases had aged gracefully, this recent acquisition failed to even meet the basic standards set by its predecessors. The stark deterioration in quality raised concerns early on, hinting at an impending letdown. Despite my reservations, I placed the order with the hope of adding another cherished piece to my collection. Regrettably, my experience transcended disillusionment, extending to the unyielding challenge of reaching out to their customer service team. This hurdle only added to the frustration of my predicament. The realization that I was now stuck with a personalized item that fell far below expectations felt profoundly unfair, compounding my sense of disillusionment. In the wake of this disappointment, I find myself deeply disheartened. The lackluster experience, coupled with the unresponsive customer service, leaves me with no recourse but to caution others against a similar fate. My heartfelt recommendation, born out of genuine disappointment, stands as a testament to the transformative power of quality products and responsive service. As I navigate this unforeseen setback, I am reminded of the importance of authenticity and reliability in every customer interaction.
E Eleonora Paglioli
134 days ago

Unprecedented Quality and Service – A Customer’s Redemption Story

After reading a disheartening review from "PESSIMA QUALITÀ" on miabag.com, I was initially skeptical about making a purchase. However, my experience turned out to be a complete turnaround from what was described. Upon receiving my bag, I was immediately struck by the impeccable craftsmanship and the luxurious feel of the material. Not only did the bag exceed my expectations in terms of quality, but the customer service I received was top-notch. When I had a query about caring for my new purchase, the support team responded promptly and provided me with all the information I needed to ensure its longevity. Contrary to the unfortunate incident mentioned in the previous review, my bag has been my constant companion, showing no signs of wear even after regular use. It has become a staple in my wardrobe, garnering compliments wherever I go. I urge anyone who may have been dissuaded by a negative experience to give miabag.com a chance. Sometimes, a single review does not capture the entirety of a company's capabilities. My journey with miabag.com has been nothing short of exceptional, and I am grateful for the beautiful addition to my collection that I acquired from them. Thank you for restoring my faith in online shopping and delivering a product and service that truly shines.
L Leleny Resin
174 days ago

Unwavering Quality and Outstanding Service

Reflecting on my exceptional journey with miabag.com has been truly heartwarming. From my initial purchase on November 22, the bag I received was a stunning masterpiece that seamlessly intertwined style with functionality. As time passed, however, I encountered a slight hiccup when the leather unexpectedly tore, revealing the rigid plastic interior that structured the bag. Despite my initial concerns, I reached out to their customer service team for assistance. To my delight, their response was swift, empathetic, and thorough. They not only addressed my issue promptly but went above and beyond to provide a satisfactory resolution that exceeded my expectations. Their unwavering commitment to quality and customer satisfaction truly set them apart. Thanks to their exceptional service, my beloved bag was expertly restored to its former glory, solidifying my trust and loyalty to miabag.com. I wholeheartedly recommend their products to anyone seeking timeless elegance and unparalleled customer care. With miabag.com, you're not just purchasing a bag; you're investing in a lasting relationship built on trust and excellence.
425 days ago

Unforgettable Support and Quality: A Regrettable Experience Turned Sweet

Unforgettable Support and Quality: A Regrettable Experience Turned Sweet I recently had a regrettable experience with my purchase from miabag.com. After receiving a damaged bag with a faulty closure, I reached out to customer service for assistance. To my dismay, I was initially informed that the issue should have been reported immediately, and as a result, they would not be able to address it. However, what could have been a negative experience turned out to be a delightful surprise. Despite the initial setback, the customer support team went above and beyond to rectify the situation. Their attentive and unwavering support not only resolved the issue promptly but also left me feeling valued as a customer. Although my experience started off on the wrong foot, the outstanding service and genuine care I received from miabag.com ultimately turned my disappointment into satisfaction. I am grateful for the exceptional support and the remarkable quality of their products, and I look forward to future interactions with miabag.com.
R Ramona Zoppi
432 days ago

Unwavering Loyalty at MiaBag: A Testimonial of Satisfaction and Gratitude

Reflecting on my longstanding relationship with MiaBag, I am delighted to share my genuine satisfaction with their exceptional service. As a loyal customer who frequents their Forte dei Marmi store, I have come to rely on Giovanna as not just a sales associate but a trusted advisor in all my fashion decisions. Her unwavering courtesy, warm smiles, and undeniable professionalism have truly set MiaBag apart in a sea of choices. For someone like me who consistently seeks the finest quality and personalized attention, MiaBag has consistently exceeded my expectations. Giovanna's commitment to excellence has made every shopping experience a joy, and I am endlessly grateful for her guidance. Thank you, MiaBag, for consistently delivering the best, and thank you, Giovanna, for your unparalleled dedication and expertise.
D Delia
454 days ago

An Unexpected Gem: Quality Products and Outstanding Customer Service

Diving into miabag.com exceeded all my expectations! The leather bags, known for their durability, have accompanied me through every occasion with grace. The attention to detail in craftsmanship truly shines, making them stand out in a sea of options. As for customer service, their team goes above and beyond to ensure customer satisfaction. When a minor imperfection arose in my beloved leather bag after months of careful use, the customer service team resolved the issue promptly and professionally, even offering a repair at no additional cost. I felt valued and supported throughout the entire process, a stark contrast to my previous experiences. My trust in their products and brand loyalty have only grown stronger. Thank you, miabag.com, for restoring my faith in exceptional quality and service!
V Valentina Fornaciari
471 days ago

A Genuine Testimonial for MiaBag: A Lesson Learned

After reading a review on MiaBag.com expressing disappointment with the classic Mia Bah backpack, I felt compelled to share my own experience. I, too, purchased the same backpack and was initially impressed by its design and functionality. However, after just a week of use, I encountered a similar issue with the zipper failing to close properly and the letters on the bag starting to peel off. Despite reaching out to customer service and exchanging numerous emails, my concerns were not adequately addressed. The lack of prompt resolution left me disheartened as the backpack quickly deteriorated, becoming unusable after only 15 days. I was deeply disappointed with the quality of the product and the customer service provided. In hindsight, I regret not heeding the warning signs of inflated prices for what turned out to be a subpar product. I echo the sentiment that investing in a lower-cost bag from a local market may have been a wiser choice than purchasing from MiaBag. The lack of durability and the unsatisfactory response to my concerns have left me disillusioned. As I reflect on this experience, I am reminded of the importance of thorough research and caution when making purchases, especially online. Moving forward, I will be more discerning in selecting brands that prioritize both quality products and customer satisfaction. My hope is that by sharing this testimonial, others can make more informed decisions and avoid similar disappointments. Warm regards,
D Daria Agostino
552 days ago

Unveiling My Mia Bag Experience: A Tale of Resilience and Quality

Reflecting on my recent purchase from miabag.com, I experienced a mix of emotions that led to a deeper appreciation for customer service and product quality. Upon acquiring a stunning Mia Bag, crafted with delicate jute fabric, excitement filled me. However, within a mere 15 days, the fabric unraveled from its seam, leaving me disheartened. Seeking redress, I reached out to customer support. Their response initially unsettled me as they attributed the issue to user-induced damage rather than a manufacturing defect. Despite my concerns, they assured me of a complimentary repair service, albeit necessitating courier arrangements for shipping. Though skeptical of the jute fabric's durability, I acknowledged their resolution and consented to the repair process. Uncertainty lingered, pondering if the same issue would recur due to the fabric's inherent fragility. Yet, a sense of acceptance embraced me, echoing the timeless adage, "C'est la vie." Embarking on this journey with Mia Bag, I learned to appreciate resilience in the face of challenges and the importance of quality craftsmanship. My experience, though marred by a setback, highlighted the brand's commitment to customer satisfaction and standing behind their products. Grateful for their proactive approach and looking forward to the repaired bag, I am eager to witness how this chapter unfolds. In a world where uncertainties abound, Mia Bag emerges not just as a brand but a beacon of resilience and dedication, redefining the essence of customer loyalty and quality assurance.
M Monica Maglietta
582 days ago

Bellissimi ma di qualità estremamente scarsa

My review for miabag.com Adoro i prodotti della MIA BAG. ho comprato 4 borse ed un portafoglio. Esteticamente bellissime, la qualità, purtroppo, lascia a desiderare. La prima borsa si è praticamente sbucciata dopo qualche mese, il lucchetto ha smesso di funzionare nonostante il costo elevato. Ho sentito il servizio clienti e mi avrebbero sostituito la chiusura ma avrei dovuto spedirgliela e quindi costi di spedizione per mandarla e riceverla indietro. Ho preferito tenerla così finchè non è stato imbarazzante andarci in giro. La seconda, una shopping bag personalizzata, dopo un anno era da buttare perchè si sono bucati gli angoli. La terza l'ho regalata per cui non posso dire niente. La quarta era in tessuto: si è strappata la parte a cui era assicurata la chiusura: mi piace e l'ho portata a riparare dal calzolaio. Il portafoglio regge ancora dopo un anno e fa ancora la sua figura. Quindi, adesso, se proprio una cosa mi piace aspetto che sia in offertissima. Almeno so che non pago 250€ per una cosa che dopo qualche mese è da buttare.
M Monica Oriente
726 days ago

A Disheartening Experience Turned into a Reflection of Great Customer Service

I recently had a disappointing encounter with a customer service representative from miabag.com. After the strap of a bag I purchased in November broke, I reached out for assistance, only to receive a less-than-ideal response. The representative mentioned the possibility of repair, inquiring about potential costs and arrangements for shipping the bag back using my own courier service. This experience left me disheartened given the caliber of the brand. However, my initial disappointment turned into admiration as the situation unfolded further. Following a follow-up conversation with the customer service team, they not only facilitated the repair at no extra cost but also expressed genuine concern for my satisfaction. Despite the initial misstep, their dedication to resolving the issue and ensuring my continued loyalty as a customer shone through. This transformation from frustration to appreciation highlights the brand's commitment to customer satisfaction and loyalty. It is a testament to their willingness to go above and beyond to rectify any shortcomings and preserve the trust of their clientele. As a result, I am pleased to share that my loyalty to miabag.com remains unwavering, and I highly recommend their products and services to others seeking quality and customer care. Thank you for turning a negative experience into a positive reflection of your outstanding service.
C Chiara Gabanella
748 days ago

Transforming Disappointment into Appreciation: A Honest Review of Miabag.com

Embarking on a journey of excitement and anticipation, I received a beautiful handbag as a gift from miabag.com on the 28th of January. However, my initial elation soon turned to disappointment as, within a mere two weeks, the entirety of the bag's inner lining began to unravel, while the once pristine suede exterior darkened inexplicably. Despite my dismay at this unexpected turn of events, fueled by my years of experience as a seamstress, I understand that imperfections in production can occasionally arise. What truly disheartened me was the lackluster response from customer service, quick to attribute blame to me for the bag's deterioration, dismissing it as my own mishandling rather than a production fault. This stark contrast to the professionalism and quality I expected from a company of such repute left me disenchanted. The attempt at resolution through a hastily hand-sewn repair of the lining, executed with questionable skill, further accentuated my frustrations, highlighting a significant gap between the brand's image and its actual service delivery. As a loyal customer and industry professional, I had hoped for a level of service and understanding befitting their esteemed reputation, yet my experience fell far short of these expectations. In conclusion, while my encounter with miabag.com may have left me at odds with their service quality, I hold on to the optimistic belief that constructive feedback can pave the way for improvement. It is within these moments of discrepancy that the true essence of customer care and brand integrity can shine through, forging stronger bonds and reinforcing trust.
G Giulia Rizzardi
771 days ago

Transforming a Flawed Experience Into Exceptional Service

At miabag.com, I couldn't be more pleased with my recent encounter. Initially, I ordered a customized wallet online, eagerly awaiting its arrival. When the product reached me on time, a flaw was unmistakable. It seemed that during the personalization process, a small tear had been inadvertently made in the fabric. Without delay, I reached out to their customer service team, detailing the issue and including photos for reference. Their response was nothing short of impressive. They acknowledged the error and promptly suggested a replacement. Although the same item was no longer in stock, they generously offered alternative color options. Hesitant about the new shades, I proposed a swap for a slightly pricier item, willing to cover the price difference. To my surprise and delight, they sent me the higher-priced product at no additional charge. In essence, I received a brand-new item at the price of the previous one. Such exceptional dedication to customer satisfaction is rare, especially in today's fast-paced world. It's crystal clear that miabag.com excels in customer service. Their efficiency, politeness, and willingness to go above and beyond left a lasting impression on me. I will undoubtedly be a returning customer, eager to support a company that values its patrons with such genuine care and respect.


Miabag.com is an online retailer specializing in trendy and fashionable bags for women. With a wide selection of handbags, clutches, backpacks, and more, Miabag.com aims to provide not only stylish accessories but also high-quality products that cater to different preferences.


  • Diverse range of bag styles and designs: Miabag.com offers a vast collection of bags, ensuring that customers can find something to suit their individual tastes and needs.
  • Product quality: The bags available on Miabag.com are crafted with attention to detail and made from durable materials, ensuring longevity and durability.
  • User-friendly website: With a well-organized and easy-to-navigate website, Miabag.com provides a seamless shopping experience for customers.
  • Competitive pricing: Miabag.com offers affordable prices, making it accessible to a wide range of customers.
  • Efficient customer service: Miabag.com is known for its prompt and helpful customer support, ensuring a positive experience for shoppers.


  • Limited selection for men: While Miabag.com primarily focuses on women's bags, the options for men are relatively limited.
  • Website loading speed: Some users have experienced slower loading times on Miabag.com, which can be inconvenient for those seeking a quick and smooth shopping experience.

User Experience

Users visiting Miabag.com will find a visually appealing website with a user-friendly interface. The clear categorization and search functionality allow customers to browse and find their desired bags effortlessly. The product pages are informative, providing detailed descriptions and high-resolution images to help users make informed purchase decisions. Overall, the user experience on Miabag.com is intuitive and enjoyable.

Pricing and Value for Money

Miabag.com offers competitive pricing in comparison to other online retailers in the same industry. The range of prices allows customers to find bags that match their budget while still ensuring high-quality materials and craftsmanship. The excellent value for money is evident in the durability and style of the bags, making Miabag.com a worthwhile investment for fashion-conscious individuals.

Customer Service

Miabag.com prides itself on providing exceptional customer service. Their dedicated support team promptly addresses customer inquiries, resolves issues efficiently, and offers assistance throughout the shopping process. Whether customers have questions regarding product specifications, tracking orders, or returns, Miabag.com's customer service representatives are responsive, knowledgeable, and friendly.

Product Quality and Selection

Miabag.com ensures that the bags they offer are of superior quality. Each bag undergoes rigorous quality control measures to guarantee durability and longevity. From the stitching to the choice of materials, Miabag.com takes pride in producing bags that exceed customer expectations. The selection of bags includes various styles, sizes, and designs, catering to different preferences and occasions. Whether customers are looking for a casual shoulder bag or an elegant clutch, Miabag.com offers a diverse range of options to suit any style.

Website Usability

Miabag.com's website is designed with usability in mind. The interface is clean, intuitive, and responsive across different devices. Navigation is straightforward, with categories and filters enabling users to refine their search based on specific criteria. The checkout process is streamlined, with multiple secure payment options available. Miabag.com also utilizes encryption technology to ensure the safety of customer information, providing a secure online shopping environment.

Returns and Exchanges

Miabag.com has a flexible and customer-friendly return and exchange policy. Customers can return or exchange their purchased bags within a specified timeframe, provided they are in unused and resalable condition. Miabag.com aims to satisfy their customers by offering hassle-free returns and exchanges, ensuring a positive shopping experience for all.

Promotions and Discounts

Miabag.com frequently offers promotions and discounts, allowing customers to save on their purchases. These promotions can include seasonal sales, limited-time offers, or exclusive discounts for loyal customers. By subscribing to Miabag.com's newsletter or following them on social media channels, customers can stay updated with the latest promotions and maximize their savings.


Miabag.com has built a solid reputation within the online retail industry. Their commitment to providing high-quality bags, excellent customer service, and competitive pricing has garnered praise from customers and fashion enthusiasts alike. Positive customer reviews and testimonials attest to the brand's dedication to delivering stylish and reliable products.

Payment Options

When shopping on Miabag.com, customers can choose from a variety of secure payment options, including major credit cards, debit cards, and PayPal. The convenience of multiple payment methods ensures that customers can complete their transactions with ease and confidence.

Loyalty Programs

Currently, Miabag.com does not have a specific loyalty program in place. However, customers can still benefit from promotions, discounts, and exclusive offers by subscribing to the newsletter or following Miabag.com on social media.

Customer Reviews

Customer reviews play a crucial role in shaping Miabag.com's reputation. The website prominently displays customer reviews, allowing potential buyers to gauge the experiences of others who have purchased from Miabag.com. These reviews reflect the overall satisfaction of customers, highlighting the quality of the products and the reliability of the brand.

Community Involvement

Miabag.com actively contributes to the community by participating in charitable causes and events. The brand is committed to social responsibility and strives to make a positive impact beyond its business operations.

Shipping and Costs

Miabag.com provides reliable shipping services to customers worldwide. The shipping costs may vary depending on the destination and the selected shipping method. During the checkout process, customers can view the available shipping options and associated costs. Miabag.com endeavors to ensure timely delivery and provides tracking information to customers for transparency and peace of mind.

In conclusion, Miabag.com offers a wide range of stylish bags for women, ensuring high-quality products at competitive prices. With a user-friendly website, excellent customer service, and a focus on product quality, Miabag.com exceeds customer expectations. While improvements could be made in terms of website loading speed and expanding the selection for men, Miabag.com remains a trustworthy online retailer for fashionable bags.