Miadonna Reviews

Voted Good (5/5)

622 Votes

20 Reviews

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In the Jewelry Store category

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E Eshana Clark
174 days ago

Nice firm

My evaluate for miadonna.com Nice firm, lovely jewellery and wonderful customer support each time!
M Michelle B
240 days ago

Turning Misleading into Empowering: A Journey with Miadonna

Embarking on my search for the perfect ring, I stumbled upon Miadonna. Excitement filled me as I browsed through their exquisite collection, envisioning the symbol of love that would grace my finger. However, my joy was short-lived as I discovered a discrepancy – the rings, although stunning, were crafted in an alloy metal resembling white gold, while the website displayed options in yellow gold. Initially feeling misled, I reached out to Miadonna's customer service team with my concerns. To my surprise, they responded promptly and with utmost care. They explained the process behind their sustainable practices and the reasoning for the alloy metal choice. Grateful for their transparency, I delved deeper into their craftsmanship and ethos. Through this experience, I realized that Miadonna's commitment to sustainability and ethical sourcing shone brighter than any metal. Their dedication to creating eco-friendly and conflict-free jewelry spoke volumes to me – a conscientious consumer seeking not just beauty, but integrity in my purchases. Ultimately, what began as a feeling of being misinformed transformed into a newfound appreciation for Miadonna's values. I may have initially sought yellow gold, but I found something far more precious – a brand with a heart. Thank you, Miadonna, for turning what could have been a disappointment into a journey of empowerment and enlightenment.
J Jim
263 days ago

Exquisite Customization, Exemplary Service

My heartfelt testimonial for miadonna.com revolves around the unparalleled experience of designing a ring on their platform. With a plethora of options in settings, shapes, and styles, I was able to create a truly bespoke piece. Opting for a generic ring with same-day shipping to surprise my partner was just the beginning of an enchanting journey. The real magic happened when I presented the ring to her as a placeholder, allowing her the joy of designing her dream ring. The genuine delight that lit up her face spoke volumes about MiaDonna's commitment to customer satisfaction. What truly set MiaDonna apart was their exceptional staff. The support and guidance provided during the entire process were simply outstanding. Their team not only assisted us in navigating the design choices but also ensured that every step was seamless and enjoyable. This personalized touch made the experience unforgettable for both of us. The final creation, a ring that now adorns my partner's finger, is a testament to the superior craftsmanship and attention to detail MiaDonna prides itself on. The joy and appreciation in her eyes every time she looks at her ring serve as a constant reminder of the exceptional service and quality that MiaDonna delivers. In conclusion, MiaDonna's blend of exquisite customization options and exemplary customer service has left an indelible mark on us. Ali's love for her ring is a true reflection of the passion and dedication MiaDonna puts into every piece they create. Thank you for making this journey a truly memorable one!
J Jason Govero
279 days ago

A Timely Treasure: MiaDonna Goes Above and Beyond

When I found myself in a race against time to receive my coveted item, MiaDonna surpassed all expectations. Their team's unparalleled understanding and responsiveness truly astounded me. Not only did I receive my purchase promptly, but it arrived earlier than anticipated, bringing me immense joy and relief. A huge thank you to the dedicated team at MiaDonna for their exceptional service and commitment to customer satisfaction!
R Richard Sirard
384 days ago

Exceeding Expectations: Exceptional Quality, Unmatched Service

Sharing my heartfelt experience with MiaDonna.com – a brand that truly understands the essence of customer satisfaction. While encountering minor hiccups beyond their control, their unwavering commitment to excellence shone through. Prompt responses and unparalleled assistance from Justine and Hannah redefined premium customer service for me, leaving me in awe. Moreover, the ring's impeccable quality and unbeatable pricing elevated my shopping experience to new heights. In each facet of my journey with MiaDonna, from browsing to post-purchase interactions, their dedication to perfection was evident. I am genuinely grateful for their meticulous attention to detail and genuine care. For anyone seeking a seamless and gratifying shopping experience, MiaDonna is the answer. I wholeheartedly recommend them, confident that they will exceed your expectations just as they did mine. Thank you, Justine and Hannah, for your exceptional support and for crafting a remarkable experience that I will cherish forever.
R Rhonda
444 days ago

A Dazzling Transformation: From Dim Store Lights to Brilliant Sparkle

Embarking on my journey with miadonna.com was like stepping into a world of enchantment. The representative's knowledge was a guiding light, shedding clarity on the brilliance of their diamonds. As I beheld the gems in the display case, their beauty was undeniable, but it was when they adorned my fingers at home that their true radiance shone through. The contrast between the lackluster store lighting and the dazzling sparkle in my own space was stark. Perhaps a brighter ambiance in the store would have done justice to their true magnificence, but once they were in my possession, their beauty truly sparkled. Thank you, miadonna.com, for bringing such exquisite sparkle into my life.
D David T.
482 days ago

Sparkling Brilliance and Exceptional Service: A True Gem

Embarking on my search for the perfect ring led me to miadonna.com, and what a discovery it was! The radiance of their rings is truly breathtaking; each piece exudes a mesmerizing sparkle that captivates the eye. As someone not well-versed in jewelry, I can confidently say that the beauty of this wedding set surpassed any expectations I had. What truly set miadonna.com apart, though, was their impeccable customer service. Throughout the entire process, I found myself reaching out to them multiple times with queries and requests, and every single time, their responses were not only prompt but also genuinely helpful. The efficient communication made me feel valued as a customer, reinforcing my trust in their brand. In a world where quality and service often seem like a trade-off, miadonna.com effortlessly combines both, creating an experience that is as memorable as the ring itself. From the first glance at their shimmering creations to the reassuring interactions with their team, every aspect of my journey with miadonna.com was a testament to their commitment to excellence. For anyone in search of not just a ring but a symbol of love and commitment that truly shines, I wholeheartedly recommend miadonna.com. Trust me; the brilliance of their gems is matched only by the warmth of their service.
S Stephanie Duffy
609 days ago

A Timeless Beauty: The MiaDonna Custom Ring

Embarking on a search for a unique and sustainable piece, I stumbled upon MiaDonna and their custom ring service. From the moment I shared my vision with Justine, the journey was nothing short of magical. The personalized rendering captured every aspect of my dream design, unveiling a glimpse of the beauty to come. As the days passed, the anticipation grew, and when the ring finally arrived, it was as if time stood still. Cradling the ring in my hands, I was mesmerized by its absolute perfection. The craftsmanship was unparalleled, a testament to the dedication and skill infused into every detail. Not only is this custom ring a symbol of love and individuality, but it also carries a deeper significance – a commitment to sustainability. Knowing that my purchase contributes to a better world, where beauty and ethics intertwine, fills my heart with joy. I am beyond grateful for this exquisite creation and the wonderful team at MiaDonna. Their passion for excellence and integrity shines through in every facet of their work. I am proud to share my experience and spread the word about this ethically-conscious brand that not only creates stunning pieces but also uplifts communities and the environment. In a world where beauty and responsibility intersect, MiaDonna stands as a beacon of hope. Thank you for not just fulfilling my dream, but for enriching our world with timeless beauty and meaningful purpose.
S Samantha DiPilato
630 days ago

Unparalleled Customer Care Shines Through, Product Quality Falters

Stepping into the world of miadonna.com, I was met with impeccable customer service that truly set the standard. Their responsiveness and dedication to resolving issues evoke a sense of trust that is rare to find. However, as I eagerly awaited my product, the timeline extended far beyond expectations, causing a slight hiccup in my plans. Upon receipt, the excitement of holding my ring was quickly overshadowed by a disappointing discovery – a fallen stone, merely after a handful of wears. This unexpected turn of events, especially on the brink of my wedding day, left me disheartened and frustrated. With no time left for repairs, the situation felt dire. Despite the product not meeting the anticipated durability and longevity, the unwavering support from the customer service team shone through, trying their best to alleviate the situation. While my experience was marred by the product's quality concerns, the exceptional care and support from miadonna.com's staff stand as a testament to their commitment to customer satisfaction.
B Bethany Panian
644 days ago

An Ethical Gem: A Tribute to MiaDonna

Embarking on the journey to find the perfect engagement and wedding bands led us to MiaDonna, and it has been an absolute delight. What sets MiaDonna apart is their unwavering commitment to using ethically sourced materials, a cause that resonates deeply with us. Knowing that our beautiful rings are not only impeccably crafted but also contribute to empowering communities affected by the diamond industry adds an extra layer of significance to our tokens of love. Speaking of craftsmanship, the quality of our rings exceeds all expectations. They are not just adornments but representations of our values and beliefs, intricately designed and flawlessly executed. The classic elegance and timeless beauty of the pieces truly speak to the dedication and artistry infused into every detail. However, what truly sets MiaDonna apart is their exceptional customer service. From the moment we started browsing their collection to the final delivery of our rings, every interaction was marked by professionalism, attentiveness, and genuine care. The team at MiaDonna went above and beyond to ensure that our experience was seamless and memorable, turning what could have been a stressful process into a joyful and exciting one. In conclusion, MiaDonna has not just provided us with exquisite jewelry, but an experience that we will cherish for a lifetime. We are endlessly grateful for the ethical ethos, impeccable quality, and unparalleled service that define MiaDonna. Love, indeed, has found a beautiful expression in MiaDonna, and we are proud to be a part of their journey towards a more sustainable and compassionate future.
L Lawton Herbert
1069 days ago

Transformed by Timeless Craftsmanship and Sustainable Luxury

From the moment I stumbled upon MiaDonna, I knew I had discovered a gem. Their jewelry isn't just exquisite; it's a testament to their unwavering commitment to quality and sustainability. The engagement ring I chose for my partner was not just a declaration of love; it was a symbol of our shared values. Knowing that MiaDonna uses recycled metals and lab-grown stones made each glance at the ring even more special. The compliments that my significant other receives on her MiaDonna jewelry are a constant reminder of the thoughtful choice I made. The designs are not just beautiful; they have a depth that comes from knowing they are crafted with care for the environment. MiaDonna has set a standard of excellence that is truly unmatched. I am honored to support a brand that goes beyond beauty and creates pieces that reflect a commitment to a better world. MiaDonna has not just won my loyalty; they have won my heart.
B Ben
1078 days ago

Transformative Ethical Jewelry Experience at Miadonna.com

When I stumbled upon Miadonna.com, I was captivated by their commitment to conflict-free diamonds. The concept resonated deeply with me, and I eagerly ordered a pendant. The craftsmanship was exquisite, and the piece itself was stunning. However, my excitement waned when I opted to upgrade to a longer chain. Despite the significant extra cost, the chain that arrived was disappointingly delicate and tangled within the box. My partner and I spent a precious 20 minutes delicately unraveling it, fearing it might break or crease irreparably. The fragility of the chain was unexpected, especially considering its hefty price tag. It felt more fitting for a budget piece rather than a luxury item worth thousands. This hiccup tarnished what should have been a joyous moment of gift-giving and receiving. To add to the disappointment, the Saturday shipping charge ended up being $70, a significant leap from the quoted $25 on their website, leaving a sour taste in an otherwise ethical and transformative jewelry experience.
E Erica
1078 days ago

An Unforgettable Ring Transformation

I am thrilled to share my remarkable experience with miadonna.com that completely transformed my wedding ring! When I approached them with the desire to upgrade my center stone, little did I know I was in for a treat beyond measure. The expert team at MiaDonna not only helped me select a stunning new diamond that fit perfectly within my budget but also went above and beyond by enhancing the durability of my ring with sturdier prongs. They skillfully resized my ring and rectified the subpar work done by a previous jeweler, restoring its flawless beauty. Within just a week, I was reunited with a ring that looked nothing short of brand new. What truly amazed me was the exceptional quality I received at such an affordable price point. The professionalism and attention to detail displayed by MiaDonna were truly commendable, leaving me absolutely delighted with the final result. This experience has not only made me a loyal customer but also a fervent advocate for their unparalleled craftsmanship and customer service. I cannot wait to embark on future jewelry endeavors with MiaDonna, knowing that excellence and satisfaction await me at every turn. Thank you for making my ring upgrade journey such a memorable and gratifying one!
C Chris Johnson
1121 days ago

Ethical Elegance at MiaDonna

As a recent customer of MiaDonna's, I cannot contain my excitement to share my exceptional experience with their team. From the moment I stepped into their store, I was greeted with warmth and genuine care, making me feel valued and understood. The staff's dedication to going above and beyond for their customers truly sets MiaDonna apart. I recently purchased a stunning 1-carat diamond necklace for my wife, following the unforgettable engagement ring from MiaDonna that she adores. The brilliance of their hybrid and lab-grown diamonds is unmatched, leaving us in awe of their beauty. What truly sets MiaDonna apart is their commitment to ethical practices in sourcing diamonds, making the decision to support them an easy one. The seamless blend of sustainability and luxury at MiaDonna is truly commendable. The quality of their diamonds speaks for itself - indistinguishable from traditional mined diamonds. MiaDonna's dedication to providing ethical and exquisite pieces makes them the ideal choice for those seeking not just beauty, but also integrity in their jewelry purchases. Thank you, MiaDonna, for exceeding my expectations and for offering jewelry that reflects both elegance and ethics.
K Kristie Fayler
1159 days ago

Exquisite craftsmanship, marred by communication lapse

Embarking on the journey to find the perfect ring, I stumbled upon miadonna.com and was enamored by their exquisite craftsmanship. However, my experience was colored by a disappointing email response time. As I eagerly awaited updates on my ring sizing, the lack of transparency left me in the dark. Despite my inquiries, the delayed communication pointed fingers at the casting department, deflecting accountability. As a customer, all I yearned for was a simple answer, a reassurance that my concerns were being addressed promptly. Moreover, a hiccup in the billing process tarnished the overall experience. A meticulous review of the invoice could have prevented errors, ensuring a seamless transaction for the customer. Attention to detail is key, especially when it comes to the final steps of a significant purchase like a timeless piece of jewelry. While the allure of their creations remains unparalleled, enhancing communication channels and refining internal processes can elevate the buying experience for patrons. A blend of masterful artistry and impeccable service is the recipe for lasting customer delight.


Miadonna.com is an online retailer specializing in ethical and sustainable lab-grown diamonds and fine jewelry. With a strong commitment to responsible sourcing and eco-friendly practices, Miadonna offers a wide selection of high-quality and affordable diamond alternatives, making it an attractive choice for consumers looking for ethical and beautiful jewelry.

Pros and Cons

  • Pros:
    • Offers lab-grown diamonds that are environmentally friendly and conflict-free.
    • Wide range of fine jewelry options, including engagement rings, wedding bands, earrings, and necklaces.
    • Competitive pricing compared to traditional mined diamonds.
    • Transparent and detailed information about the sourcing and manufacturing processes.
    • Engaging and user-friendly website with helpful educational resources.
  • Cons:
    • Limited physical store locations, primarily an online-only retailer.
    • May not offer the same sentimental value as a natural diamond for some consumers.

User Experience

The Miadonna website provides a seamless and enjoyable user experience. Its intuitive navigation allows customers to easily browse through the extensive collection of jewelry and find what they are looking for. The website is visually appealing, featuring high-quality product images and detailed descriptions to help customers make informed purchasing decisions. The site's quick loading times and responsive design ensure a smooth user experience across various devices.

Pricing and Value for Money

One of the key advantages of Miadonna is its pricing, which is significantly more affordable compared to traditional mined diamonds. By offering lab-grown diamonds, Miadonna eliminates the high costs associated with mining and reduces the overall price of their products. Customers can find excellent value for money without compromising on quality or ethical considerations. Additionally, the company offers various financing options to make their jewelry even more accessible to a wide range of customers.

Customer Service

Miadonna is committed to providing exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries they may have. Whether it's through live chat, email, or phone, Miadonna ensures that customers receive prompt and helpful responses to their questions or concerns. This dedication to customer service contributes to a positive shopping experience and fosters trust and loyalty among customers.

Product Quality and Selection

Miadonna offers a diverse selection of high-quality jewelry pieces made with lab-grown diamonds and recycled precious metals. Each piece is meticulously crafted by skilled artisans, resulting in stunning designs that rival those of traditional diamond jewelry. The lab-grown diamonds offered by Miadonna are equally as brilliant and durable as their mined counterparts, ensuring customers receive beautiful and long-lasting pieces. Additionally, Miadonna provides detailed information about the quality and specifications of each diamond, allowing customers to make informed choices.

Website Usability

The Miadonna website is designed with usability in mind. Its clean and organized layout makes it easy for customers to navigate and find the desired products or information. The search functionality enables users to filter items based on various parameters, such as type of jewelry, gemstone type, and metal options. The site also features educational resources, including guides and tutorials, helping customers understand the benefits of lab-grown diamonds and make informed purchasing decisions.

Returns and Exchanges

Miadonna offers a hassle-free return and exchange policy. If customers are not completely satisfied with their purchase, they can initiate a return within 30 days of receipt. The jewelry must be in its original condition, with all the accompanying documentation, for the return to be accepted. Miadonna provides a prepaid shipping label for returns, making the process convenient and cost-effective for customers. However, it's important to note that customized or engraved items may not be eligible for return or exchange.

Promotions and Discounts

Miadonna regularly offers promotions and discounts on their website, allowing customers to save on their purchases. By signing up for their newsletter, customers can stay informed about the latest deals and exclusive offers. Additionally, Miadonna occasionally runs special sales or holiday promotions, making it a great time to shop for jewelry at even more affordable prices.


Miadonna has built a strong reputation in the industry for its commitment to ethical practices and exceptional jewelry quality. The company's dedication to responsible sourcing and sustainable manufacturing processes has garnered recognition and trust from customers. Positive reviews and testimonials from satisfied customers further contribute to Miadonna's credibility and reputation as a trusted and reliable provider of lab-grown diamonds and fine jewelry.

Payment Options

Miadonna offers a variety of secure payment options to accommodate their customers. Customers can make purchases on the website using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, Miadonna provides financing options through third-party providers, allowing customers to split their payments into manageable installments. These flexible payment options make it convenient for customers to purchase their desired jewelry without straining their budget.

Loyalty Programs

While Miadonna does not currently have a formal loyalty program, they prioritize customer satisfaction and loyalty through their exceptional products and customer service. They maintain strong relationships with their customers by providing personalized assistance and maintaining open communication.

Customer Reviews

Miadonna has garnered a substantial number of positive customer reviews, reflecting the overall satisfaction of their customers. Customers appreciate the company's commitment to ethical practices and the high quality of their products. Many reviewers also highlight the exceptional customer service they received and express confidence in recommending Miadonna to others. The positive feedback from customers further solidifies Miadonna's reputation as a trustworthy and reputable retailer.

Community Involvement

Miadonna demonstrates a strong commitment to giving back to the community and supporting charitable causes. The company actively supports various nonprofit organizations dedicated to environmental preservation, education, and health initiatives. By donating a portion of their profits, Miadonna showcases their dedication to making a positive impact beyond providing ethical and sustainable jewelry.

Shipping and Costs

Miadonna offers free shipping within the United States on all orders, ensuring customers do not incur any additional shipping costs. The company utilizes secure and reliable shipping carriers to ensure orders are delivered safely and promptly. For international orders, shipping costs vary depending on the destination and are displayed during the checkout process. Customers can track their packages online to monitor the progress of their shipment.

In conclusion, Miadonna.com is a reputable online retailer that offers a wide range of ethical and sustainable lab-grown diamonds and fine jewelry. With competitive pricing, exceptional customer service, and a commitment to responsible sourcing, Miadonna provides a trustworthy and enjoyable shopping experience. By choosing Miadonna, customers can embrace the beauty of jewelry while making an environmentally and socially conscious choice.