Users Voice for Michaelstars

92% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
8% users rated Excellent
Pie Chart Review Representation for Michaelstars
Michaelstars Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Michaelstars Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 14 Jul 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.7 4.5 4.1 1 1 3.7
Oct 2022 5 4 3.9 1 1 2.5
Nov 2022 5 4.2 4.1 1 1 3
Dec 2022 5 5 5 5 5 5
Mar 2023 1 5 3 1.5 1 5
Line Chart for Rating of peer stores

michaelstars.com

pureformulas.com

eneba.com

paypal.com

gearbest.com

rakuten.com

Detailed Michaelstars Review by

Introduction

Michael Stars is a women's clothing brand that offers trendy and comfortable styles for women of all ages. Their clothing items range from casual to formal, with a focus on simplicity and quality, making them a popular choice among fashion-conscious women.

Pros and Cons

Some of the pros of shopping at Michaelstars.com include their wide range of clothing options, great product quality, and a user-friendly website. However, one of the cons includes their relatively higher pricing compared to some of their competitors.

User Experience

The Michael Stars website offers a pleasant user experience, with an easy-to-navigate layout, clear product categories, and helpful filters for sorting and finding specific items. The website also provides detailed product descriptions and high-quality images, making it easier for customers to make informed purchase decisions.

Pricing and Value for Money

Michael Stars' clothing items are relatively more expensive than some of their competitors in the market. However, their focus on quality and trendy styles makes them a worthwhile investment for many customers who are willing to pay a premium for high-quality clothing items.

Alternatives

Some of the popular alternatives to Michael Stars include brands like Madewell, Everlane, and J.Crew. These brands offer a similar range of clothing items that are trendy and high-quality, but at a slightly lower price point than Michael Stars.

Customer Service

Michael Stars offers excellent customer service, with responsive and helpful representatives who are willing to address any questions or concerns that customers may have. They also offer a hassle-free returns policy, making it easier for customers to return items that do not meet their expectations.

Product Quality and Selection

Michael Stars offers a wide range of clothing items that are of high quality and made with premium materials. Their clothing items are also versatile and suitable for different occasions, making them a popular choice among fashion-conscious women.

Website Usability

The Michael Stars website is user-friendly and easy to navigate, with clear categories, filters, and search functionality that make it easier for customers to find specific items. The website also offers helpful product descriptions, sizing information, and high-quality images that provide customers with a better understanding of the clothing items.

Returns and Exchanges

Michael Stars offers a hassle-free returns policy, allowing customers to return items within 30 days of purchase for a full refund or exchange. The company also provides a prepaid return label, making it easier for customers to initiate a return.

Promotions and Discounts

Michael Stars offers various promotions and discounts throughout the year, including seasonal sales and exclusive offers for newsletter subscribers. Customers can also take advantage of free shipping for orders over a specific amount.

Reputation

Michael Stars has a good reputation in the market, known for their high-quality clothing items, trendy styles, and excellent customer service. The company has a loyal customer base and is considered a trusted and reliable brand in the clothing industry.

Payment Options

Michael Stars offers various payment options, including credit and debit cards, PayPal, and Afterpay. Customers can choose the payment option that best suits their needs and preferences.

Loyalty Programs

Michael Stars does not offer a loyalty program currently. However, they do offer rewards and exclusive discounts for newsletter subscribers and return customers.

Customer Reviews

Michael Stars has a good reputation for their clothing items, with many customers praising the quality and style of their clothing items. However, some customers have expressed concerns about the relatively high price point of the clothing items.

Community Involvement

Michael Stars is committed to social and environmental responsibility, with a focus on sustainability and ethical manufacturing practices. The company also supports various charitable causes and initiatives, including breast cancer research and education.

Shipping and Costs

Michael Stars offers free standard shipping for orders over a certain amount, with a flat rate shipping fee for orders below that amount. The company also offers expedited shipping options for customers who need their items sooner.

Michaelstars Recent User Reviews

👤

Reviewer Name: Julie

Review Submission Date: 2022-10-26

Review Title: Cheap expensive purchase :(
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Bought basically a tshirt and paid $78 only to have it develop small holes in the front despite hanging it to dry and wearing it infrequently. SUCH CHEAP MATERIAL!! Not the Michael Star quality shirts I grew up with and definitely not worth the price!

👤

Reviewer Name: Leanne

Review Submission Date: 2021-12-20

Review Title: WORST SERVICE EVER!! If I could give this company a zero…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: If I could give this company a zero rating I would!! Never mind poor customer service …. There is NO customer service. Two of the items ordered were supposed to be the same colour but they weren’t even close. The other item was a terrible fit. When I tried to get a return label they sent the same auto reply over and over but the link wouldn’t work because I’m from Canada. They overvalued the package which cost me extra $ in duties. This company is unprofessional and does not value customers. Never again for me.

👤

Reviewer Name: Janet Shelquist Harney

Review Submission Date: 2021-10-09

Review Title: Horrible customer service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Horrible customer service. Bought 2 $ 78 tee shirts. One of them had a whole in the shoulder. Asked me for a picture, sent it and have tried to reach out several times with no response. I hate a company that doesn’t stand behind their product. DO NOT BUY!

👤

Reviewer Name: Karine Paris

Review Submission Date: 2021-09-27

Review Title: Horrible customer service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Horrible customer service. They sent me the wrong size and they won’t exchange it. Horrible . Don’t buy from this place. Cheap material too.

👤

Reviewer Name: Carla zinn

Review Submission Date: 2021-05-29

Review Title: Crappy customer service…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I had similar situation they wouldn’t credit me for a first time ordering promo.I returned the dress on principle. they do not answer phone calls and don’t seem to care I’ll now wait for my refund hope there will not be an issue

👤

Reviewer Name: Darlene Michael

Review Submission Date: 2020-07-02

Review Title: Terrible customer service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered items and before they were sent to me they had a promotion. I asked for the promotion to be honored and was told no. Really? First and last time I will order from them. They actually pay a customer service rep with that non existent level of making sure the customer is satisfied.

👤

Reviewer Name: KellieRose Wilson

Review Submission Date: 2020-01-30

Review Title: I highly recommend Michael Stars
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I highly recommend Michael Stars. I was super impressed with how my items arrived..in a nice gift box and boxed in a larger sturdy box. I got three basic tees which fit great and are super comfy! I am excited to buy more items from this company!

Gainers

Losers

Related Store

Related Categories