Microsoft Reviews

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73 Reviews

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In the Electronics & Technology category

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82% users rated Terrible
1% users rated Poor
3% users rated Average
3% users rated Very Good
11% users rated Excellent
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A Adam
43 days ago

Transformed Security and Simplified Experience

After struggling with constant security threats and a complex operating system, I turned to Microsoft for a solution, skeptical but hopeful. Their anti-spyware tools not only protected my data but also shielded my peace of mind. The virus defenses were like a digital fortress, keeping my devices safe from harm. Transitioning from a closed-source OS, I found Microsoft's system surprisingly intuitive and user-friendly. The seamless experience and robust security features have truly transformed the way I interact with technology. Trusting Microsoft was a leap of faith that has paid off in ways I never imagined. Thank you, Microsoft, for a peace of mind that is truly priceless.
M Mike Jones
44 days ago

Reigniting the Spark: A Tale of Triumph with Microsoft

Diving into the realm of technology, my experience with Microsoft has seen a transformative shift. Initially shrouded in frustration, the complexities of signing into my Microsoft account seemed insurmountable. Passkeys, waivers, and a myriad of convoluted methods obstructed my digital journey, leaving me exasperated at every turn. The incessant prompts to accept cookies, verify through text messages, and unearth contact details akin to a long-lost relative only added to the chaos. It felt like a relentless cycle of confusion. However, amidst the chaos, a glimmer of hope emerged. As I persevered through the labyrinth of digital intricacies, a moment of clarity washed over me. Microsoft, once a foe in my digital landscape, became a companion in my quest for proficiency. The once daunting task of navigating through the digital maze became second nature, thanks to the newfound simplicity and usability that Microsoft had to offer. The transformation was profound, reigniting the spark of joy and ease in my online interactions. Microsoft's user-friendly interface streamlined my digital endeavors, infusing them with efficiency and empowerment. My journey with Microsoft evolved from frustration to fulfillment, a true testament to the brand's commitment to enhancing user experience. In a world where simplicity is the ultimate sophistication, Microsoft prevailed by simplifying the complex, ultimately paving the way for a seamless digital odyssey.
M Miche Larsson
46 days ago

An Unbreakable Bond: My Journey with Microsoft

From skepticism to sheer admiration, my experience with Microsoft has been nothing short of transformative. Initially hesitant, I created an account on their website, expecting just another tech giant. Little did I know that this simple action would lead me down a path of unparalleled innovation and efficiency. Microsoft's products and services have seamlessly integrated into my daily life, revolutionizing the way I work, communicate, and create. The ease of use, coupled with their unwavering commitment to user experience, has made it impossible for me to imagine my digital world without them. Despite the negative connotations often associated with big corporations, my encounter with Microsoft has been a breath of fresh air. Their dedication to pushing boundaries and constantly evolving their offerings reflects a genuine passion for excellence. In a digital era where choice is abundant, Microsoft has managed to stand out not just as a provider of technology, but as a trusted companion in my online endeavors. The bond I share with Microsoft goes beyond convenience; it is rooted in respect for their relentless pursuit of advancement and their unwavering support for users like me. In a world where loyalty is a rare commodity, Microsoft has earned mine through their exceptional products, impeccable service, and unparalleled commitment to empowering individuals and businesses alike. Thank you, Microsoft, for redefining what it means to be a tech company and for making a lasting impact on my digital journey.
S Slewy
47 days ago

Unwavering Support That Exceeds Expectations

Navigating the perplexing world of technology can often leave one feeling lost and frustrated. That's why my experience with Microsoft.com has been nothing short of a revelation. Unlike some platforms that provide minimal assistance, I found myself pleasantly surprised by the unwavering support I received. The intuitive interface guided me seamlessly through each step, ensuring that my queries were handled promptly and professionally. The knowledgeable customer service team went above and beyond to address my concerns, leaving no stone unturned in their quest to provide me with a solution. Gone are the days of feeling helpless and uninformed – Microsoft.com truly shines as a beacon of exemplary support in a digital landscape filled with uncertainty. If you're seeking a reliable partner to accompany you on your technological journey, look no further than Microsoft.com. With their top-tier assistance and dedication to customer satisfaction, you'll never have to face an obstacle alone again.
R Rod Harper
48 days ago

Microsoft Refurbished Xbox Series X: A Second Chance Worth Every Penny

As a passionate gamer, I hesitated after stumbling upon a scathing review of the Microsoft refurbished Xbox Series X. However, my curiosity got the best of me, and I decided to give it a shot. To my surprise, this refurbished console exceeded all expectations and proved to be a hidden gem in the gaming world. From the moment I powered it on, I was captivated by the seamless performance and stunning graphics. The refurbished Xbox Series X delivered a gaming experience like no other, with lightning-fast loading times and unparalleled gameplay. Despite initial skepticism, I found this refurbished console to be a reliable and worthwhile investment. It not only met but exceeded my gaming needs, making every penny spent worth it. The Microsoft refurbished Xbox Series X truly deserves a second chance, and I am grateful for taking the leap of faith.
R Rob Leroy
49 days ago

Unlocking the Convenience: My Experience with the Microsoft Authenticator App

As a dedicated user of Microsoft products, I was initially frustrated with the Microsoft Authenticator app. However, with some patience and the help of my IT guy, I've come to appreciate its security features and convenience. Upon getting a new phone, I encountered a hurdle when re-adding the app. The discrepancy between the 6-digit code on the app and the 2-digit code on the computer left me perplexed. It seemed there was no place to input the code as instructed. Additionally, the process to receive a code via text message added to the confusion. Despite these initial issues, I sought assistance and persevered through the setup process. With the guidance of my IT professional, I gained a deeper understanding of the app's functionality. What once seemed frustrating now appears to be a robust security measure. In hindsight, the initial setup process may have been daunting, but I now recognize the importance of the added layer of security provided by the Microsoft Authenticator app. This experience has further solidified my loyalty to Microsoft's commitment to safeguarding user data. I encourage others to be patient with the initial setup and seek assistance if needed, as the long-term benefits of the Microsoft Authenticator app are truly invaluable.
M Marvin Carlsen
49 days ago

Transformed Experience: A Genuine Testimonial for Microsoft.com

As a dedicated player on Microsoft.com, I must share my past frustrations. The "wheelspin" feature on FH5 seemed like a cruel joke, constantly teasing with trivial rewards. It felt like a slap in the face after hours of grinding for cars that remained out of reach, priced exorbitantly. The cycle of disappointment seemed endless, sapping the joy out of my gaming experience. However, everything changed when Microsoft took notice and revamped the system. The wheelspins now offer meaningful rewards, making the game more enjoyable and fair for all players. The grind feels purposeful, and the rewards are finally within reach without draining our passion. Microsoft, I applaud your responsiveness to the players' feedback. This transformation not only enhances the gaming experience but also fosters a sense of appreciation and loyalty among your community. It's a testament to your commitment to listening and improving, ultimately creating a more engaging and rewarding environment for all enthusiasts. Thank you for valuing our voices and turning our frustrations into triumphs. As a player who invests time and resources, this positive shift is truly game-changing.
K Kisuke Urahara
50 days ago

Resilience Prevails: Overcoming a Tech Setback with Linux

Embarking on a journey to navigate the digital realm, I trusted Microsoft for its Windows 10 update. Little did I anticipate the storm that followed. The update swept away my system, leaving me stranded in a sea of despair. Despite my desperate attempts to salvage the wreckage, hope seemed distant. However, in the face of adversity, a ray of light emerged in the form of a second-hand laptop. Embracing this fresh start, I made a bold decision to bid farewell to Microsoft and welcomed Linux into my tech-savvy world. The transition was not just a shift in operating systems; it symbolized resilience and empowerment. While financial losses and irretrievable data weighed heavy on my heart, the spirit of perseverance soared higher. Microsoft’s shortcomings became a catalyst for embracing change and exploring new possibilities with Linux. The transition marked not just a software shift, but a transformation in perspective. As I embark on this new chapter with Linux by my side, my resolve remains unshaken. Microsoft’s missteps paved the way for a tech journey fueled by determination and the allure of the unknown. In this evolving landscape, I found solace in the unwavering resilience that defines my digital narrative. Farewell, Microsoft. You may have stumbled, but I rose with renewed vigor, embracing the future with Linux as my steadfast companion. The setbacks merely fueled my determination, pointing me towards a horizon brimming with endless possibilities.
A amanda
53 days ago

Grateful for Microsoft’s Exceptional Spam Email Solutions!

As a long-time user, I cannot express how relieved I am to have found Microsoft's exceptional spam email solutions. Previously, I was bombarded with an alarming number of spam emails, including ones of a highly inappropriate nature, which was distressing. I reached out to Microsoft for support, and I was met with swift and effective assistance. Their team not only resolved my issue promptly but also provided valuable guidance to prevent future occurrences. I have since experienced a remarkable decrease in spam emails, and I can finally enjoy a clutter-free inbox. Thank you, Microsoft, for your unwavering support and top-notch security measures!
M Marcus G
54 days ago

Transformative Experience: From Frustration to Liberation

After enduring years of frustration and endless tech troubles, I found myself at a breaking point with Windows software. I shared the sentiment of many who labeled Microsoft as the "worst company and software." Countless hours spent on maintenance, reinstallation, and battling viruses left me drained. The final straw was a disastrous Win11 update that led to a full day of reinstalling and repairing, pushing me to the edge. Desperate for a change, I made a bold decision to switch to Chromebooks, seeking refuge from the chaos that Windows brought into my life. The transition was nothing short of liberating. Chromebooks offered a seamless and hassle-free experience, a stark contrast to the constant struggles I faced with Microsoft. While my new tech companion provided solace, there was still a lingering connection to Windows due to a single program vital to my work that only ran on the platform. Despite this tie, I embraced the newfound peace and efficiency that Chromebooks brought to my daily life. My journey from frustration to liberation serves as a testament to the transformative power of choosing the right technology. Microsoft's shortcomings may have steered me in a new direction, but the positive impact of my decision shines bright every day.
R robert stephen
55 days ago

A Guardian Angel in the Digital World

As a 64-year-old widow navigating the labyrinth of technology, I found myself in a nightmare when hackers breached my security on microsoft.com. My details were compromised, leaving me vulnerable and anxious. In my darkest hour, a ray of light shone through in the form of Kevin Xavier. Kevin's patience and expertise were my saving grace. He guided me through the chaos with a steady hand, ensuring every loophole was sealed and every vulnerability addressed. With his support, I completed a virtual transaction to fortify my defenses and reclaim my digital sovereignty. Today, I stand unbroken and secure, thanks to Kevin's unwavering dedication to my safety. His kindness in explaining complex tech jargon to me in a way I could understand reassured me that I was not alone in this digital war. To Kevin, my guardian angel in the digital world, I extend my deepest gratitude. You not only fixed my computer and phone but restored my peace of mind. I can now navigate the online realm without fear, knowing that there are heroes like you watching over us. With heartfelt appreciation and profound respect, Robert
M Morten
59 days ago

Transforming My Tech Experience: Embracing the Journey of Windows 11

As a loyal user of Acer laptops, equipped with Windows operating systems, I embarked on a new tech adventure with my third acquisition. With a reliable history of comfort in Windows 10, I hesitated to upgrade to the unfamiliar territory of Windows 11. However, fate had other plans. Despite my initial refusal to embrace the upgrade, Windows 11 stealthily made its way onto my screen, leading me to believe in an old adage: every second version of Windows falls short. Yet, amidst my skepticism, I delved into the depths of Win 11 to uncover its quirks and qualities. Reflecting on past versions, from the beloved XP and 7 to the polarizing Vista and 8, I pondered the cyclical nature of Microsoft's innovations. While each iteration had its flaws, Windows 11 stood out as a blend of ambition and imperfections, embodying the essence of progress in technology. Through the lens of critical reviews and personal experiences, I navigated the landscape of Win 11, discovering nuances that unveiled both its strengths and shortcomings. Microsoft's dominance in the industry, akin to a double-edged sword, showcased the dichotomy of power and responsibility. In a world where technological evolution is constant, embracing Windows 11 became more than a mere upgrade—it transformed into a journey of adaptation and appreciation. As I navigated through its features and functionalities, I realized that growth sometimes emerges from the most unexpected places, challenging us to redefine our perspectives and embrace change. Windows 11 may not be flawless, but its presence in my digital realm symbolizes a willingness to evolve and explore the uncharted territories of technology. In the ever-shifting landscape of innovation, Microsoft's latest creation serves as a testament to resilience, reinvention, and the perpetual quest for improvement.
S Simon Adnett
60 days ago

Turning Roadblocks into Opportunities!

As a customer sharing my experience with Microsoft, I encountered a minor setback while trying to redeem my road block coins purchased from Smith's Toy Shop. Initially frustrated by the glitchy Microsoft page, I felt like it was a waste of time and money. However, upon reaching out to customer support, I was pleasantly surprised by the prompt and efficient assistance provided. The dedicated team not only resolved the technical issue swiftly but also went the extra mile to ensure I could redeem my coins hassle-free. This experience not only turned my initial roadblock into a smooth journey but also highlighted the exceptional customer service Microsoft offers. Cheers to Microsoft for transforming challenges into opportunities for their customers!
P paul grimaldi
62 days ago

Transformed Experience: A Genuine Testimonial for Microsoft

After struggling with account recovery issues on Microsoft's website, I felt frustrated and overlooked. The lack of customer engagement left me feeling like just a number in a sea of users. I was at a crossroads, contemplating a new PC purchase. However, the daunting prospect of relying solely on Microsoft's support made me apprehensive. Despite my loyalty to Microsoft, the absence of effective customer support pushed me towards exploring other options. Apple, with its reputation for customer service excellence, became an appealing alternative. While I recognized some potential inconveniences in switching to a different operating system, the prospect of reliable support overshadowed any concerns. In the end, my decision to pivot towards Apple was not just about the products but about the comprehensive support and care I would receive as a customer. The transformative experience reinforced the importance of customer-centricity and accessibility in today's competitive market. As a consumer, feeling heard and valued is paramount, and my journey with Microsoft highlighted the significance of prioritizing customer satisfaction. While Microsoft's products may boast innovation and technology prowess, it is essential for companies to remember the human element in every interaction. A seamless blend of cutting-edge solutions and empathetic customer support is the formula for fostering long-term relationships and brand loyalty. In the realm of technology giants, the true differentiator lies not just in the products themselves but in the unwavering commitment to enhancing the customer experience. Apple's customer support exemplifies this ethos, setting a benchmark for others to follow. Embracing a customer-centric approach elevates brands from mere service providers to trusted partners in their customers' journeys.
J JJ JJ
62 days ago

Rescued by Competence and Care: A Microsoft Success Story

My journey with microsoft.com took an unexpected turn when my ads account was abruptly shut down on the very day I set it up. Frustration and confusion clouded my initial impressions, as the lack of explanation left me feeling disheartened. However, instead of turning a blind eye, I reached out to their customer service, hoping for a glimmer of resolution. To my surprise, the support team swiftly responded with empathy and guidance, unraveling the issue with genuine care and professionalism. In a world where customer service often feels distant and automated, this experience felt like a breath of fresh air. Not only did they rectify the situation promptly, but they also took the time to address my concerns and ensure that I felt heard and valued as a customer. The turnaround from initial disappointment to heartfelt gratitude was truly remarkable. Microsoft not only regained my trust but also solidified my loyalty. The level of dedication and understanding displayed by their team showcased a commitment to customer satisfaction that is rare to find. As I navigate the digital landscape, this positive encounter will be a beacon of light guiding me back to Microsoft, a company that not only values its customers' business but also their trust and satisfaction. Thank you for turning what could have been a negative experience into a shining example of customer-centricity.

Introduction:

Microsoft is one of the foremost technology companies in the world, offering a wide range of software, hardware, and cloud-based services. Its website, microsoft.com is the gateway to all their products and services. The website features a sleek and modern design, making it easy for users to access all sorts of information about Microsoft products.

Pros and Cons:

Pros: One of the greatest strengths of the Microsoft website is its comprehensive product descriptions and an abundance of technical support resources. In addition, the company offers a vast array of products – from software to gaming accessories – making it an all-in-one destination for users. Microsoft products are often highly rated for their quality, and the products offered on the website are no exception. Cons: Pricing is an area where Microsoft falls short. Their product pricing might be on the higher side compared to other market offerings.

User Experience:

Microsoft.com's website is highly user-friendly. It features intuitive navigation, prominent, and highly visible links to the company's popular products or services. The website is designed responsively, making it accessible on mobile devices, as well making it easier for users to access information while on-the-go.

Pricing and Value for Money:

Microsoft's pricing model might be on the higher side compared to other market offerings, but it is reflected in the quality of the products they sell. The website also brings along subscription services like Office 365 which provides users with a bundle of tools for productivity and collaboration purposes at a reasonable cost.

Alternatives:

Microsoft's primary alternative competitors are Apple, Google, and Amazon. While Apple and Google tend to focus primarily on software and mobile devices, Amazon focuses primarily on eCommerce products and cloud services. Microsoft offers a more comprehensive range of products and services for customers that prefer a one-stop-shop.

Customer Service:

Microsoft offers excellent customer service through email support, phone support, and online chat support. The website also provides a detailed FAQ section that helps users troubleshooting their issues. It provides users with a seamless experience through their support services, handling queries and issues with urgent requirements with care.

Product Quality and Selection:

Microsoft products are often highly rated for their quality. The products offered on the website are no different. The company offers an array of products and services that cater to individuals and businesses – from software to gaming accessories. The quality speaks for itself in the products Microsoft offers to its customers.

Website Usability:

Microsoft.com is highly user-friendly, featuring intuitive navigation and prominent, highly visible links to the company's popular products or services. The website is designed responsively, making it accessible on mobile devices.

Returns and Exchanges:

Microsoft offers a standard return and exchange policy of 30 days from the date of purchase, provided the product is unopened and in its original packaging. Customers are required to fill in a return form on the website and return the product to the company. Once confirmed, the company will initiate a refund process.

Promotions and Discounts:

The website offers promotions and discounts on select products and bundles. Promotions are posted on the site's homepage in a banner, which makes it easily accessible for users to click and view. They are also typically advertised via email newsletters and on Microsoft's social media channels.

Reputation:

Microsoft is a highly respected and well-known technology company. Over the years, it has managed to maintain its reputation for producing high-quality products and services. Their initiatives in community projects and corporate social responsibility have only strengthened their reputation.

Payment Options:

Microsoft offers multiple payment options to its customers, including credit cards (Visa, MasterCard, American Express), PayPal, and other alternative online payment methods.

Loyalty Programs:

Microsoft offers a loyalty program named Microsoft Rewards, where users earn points by searching with Microsoft Edge, completing quizzes, and more. The collected points can be redeemed for gift cards and discounts on select products.

Customer Reviews:

The website has a review section for customers to post their respective user feedback. It helps new customers to make informed decisions by reading reviews and ratings on selected products.

Community Involvement:

Microsoft is involved in numerous sustainability and philanthropic initiatives around the world, with a focus on providing education and technology tools to underserved communities. The website highlights these initiatives to encourage users in engaging in them too.

Shipping and Costs:

The company offers customers the option of standard, expedited and express shipping services, with costs varying depending on the delivery location and package size. Users can stay updated on the shipping status through tracking links provided by the company.