Midlands-cane-furniture Reviews

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20 Reviews

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In the Garden Furniture Shop category

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S Sarah Levy
51 days ago

Experienced Excellence: A Legacy of Warmth and Value

Sharing my heartfelt experience with Midlands Cane Furniture, a family-run business exuding warmth and professionalism. From the moment I stepped in, I felt like part of their extended family. Their friendly nature and attention to detail made my furniture shopping a memorable experience. Not only do they excel in customer service, but their products also reflect quality and value. The personalized touch in their service sets them apart from others, making them a gem in the realm of furniture retailers. I wholeheartedly endorse Midlands Cane Furniture for anyone seeking not just furniture but an experience filled with warmth, care, and true value. Trust me; you won't be disappointed!
S Sue Rahilly
53 days ago

A Remarkable Shopping Experience: Midlands Cane Furniture Sets the Standard High

Engaging with Midlands Cane Furniture has been an absolute delight from start to finish. Their exceptional customer service sets a new benchmark in the industry. Not only was the delivery quick and efficient, but the level of communication throughout the process was simply superb. It's rare to come across a company that truly values its customers the way Midlands Cane Furniture does. The care and attention to detail they put into every interaction is truly commendable. My overall experience with Midlands Cane Furniture has been nothing short of exceptional, and I wholeheartedly recommend them to anyone in search of quality products paired with top-notch customer service.
T Tim Buddin
53 days ago

Exceeding Expectations: A Family-Oriented Gem

Embarking on a quest for the perfect garden furniture led me to midlands-cane-furniture.co.uk, where I discovered not just a business but a warm, family-friendly haven. From the moment I decided to make a purchase, I was greeted with unparalleled customer service that truly set the bar high. The team at Midlands Cane Furniture excelled in every aspect – be it pricing, assistance, speedy delivery, or even post-sales support. What truly stood out was the personal touch that resonated throughout my entire experience. It was evident that this was no ordinary transaction; instead, it felt like building a relationship with individuals who genuinely cared about my satisfaction. The high-quality garden furniture I received was a testament to their dedication to excellence, showcasing both durability and style. In today's fast-paced world, stumbling upon a business that prioritizes not just making a sale but ensuring the customer feels valued is a rare treasure. Midlands Cane Furniture is more than a place to shop; it's a place where you become part of their extended family. Without a doubt, I wholeheartedly endorse this company to anyone seeking top-notch products accompanied by unparalleled service.
B Brandon
95 days ago

The Heartfelt Connection with Midlands Conservatory & Garden Furniture

Punctuated by unparalleled service and a resoundingly positive 'can do' attitude, my recent experience with Midlands Conservatory & Garden Furniture marks the second chapter in my journey with them. As I eagerly unpacked my newest additions to the conservatory seating set, memories of my initial purchase last year flooded back – a testament to the unwavering consistency in their exceptional offerings. The team at Midlands exudes warmth and dedication, ensuring a seamless and personalized customer interaction that sets them apart. It's not just about transactions; it's about forging genuine connections. Each piece reflects their commitment to quality, all at prices that pleasantly surprise. As I envision future conversations, deliberating over my next addition, I am filled with anticipation. To Darren, Jemma, and the entire Midlands team, I extend my best wishes for a thriving 2024. Your unwavering dedication to your craft shines through, leaving an indelible mark on your clientele. Here’s to many more fulfilling collaborations in the days to come.
V Victoria
236 days ago

A Gem in Customer Service: Midlands Cane Furniture

Embarking on the quest for outdoor furniture led us to the doors of midlands-cane-furniture.co.uk, and what a delightful journey it was. From the moment we stepped into the warehouse, we were embraced by a warmth that transcended mere professionalism. Gone were the days of sales pressure tactics; instead, genuine conversations flourished, allowing our needs to be truly understood. The meticulous selection of products was surpassed only by the dedication to ensuring customer satisfaction. As the day of delivery dawned, our anticipation peaked. The sight of the father-son duo assembling our garden furniture in the serene backdrop of our rear garden was a testament to their unwavering commitment to excellence. Not only did they craft our oasis, complete with a fire pit, but they also graciously disposed of the packaging, leaving us to bask in the beauty of our new acquisition. To the exceptional team at Midlands Cane Furniture, our heartfelt gratitude knows no bounds. Your top-tier service has etched a special place in our hearts, and we eagerly anticipate the countless memories we will forge in the embrace of your quality creations. With utmost sincerity and appreciation, The Window Man and Family
L Lisa Topley
295 days ago

Unparalleled Customer Care: A True Gem in Online Shopping

From the moment I stumbled upon midlands-cane-furniture.co.uk, I was blown away by their unparalleled customer service. While I had found similar furniture elsewhere at the same price, the exceptional level of friendly and personalized service at Midlands Cane Furniture compelled me to make my purchase with them. Not only did they assist me in sourcing a matching set from another vendor that complemented my order perfectly, but they also ensured swift delivery within a week. Although their showroom may be modest in size, their extensive online selection is a treasure trove waiting to be explored. What sets Midlands Cane Furniture apart is their willingness to engage with customers on a personal level, offering valuable insights and guidance on their products. This hands-on approach made me feel valued and supported throughout my shopping experience. In a sea of online retailers, Midlands Cane Furniture truly shines as a beacon of exceptional customer care. Whether you're browsing their virtual aisles or visiting their showroom, rest assured that you'll receive nothing short of stellar service that goes above and beyond expectations. Thank you, Midlands Cane Furniture, for setting the bar high and redefining what it means to prioritize customer satisfaction in the world of online shopping.
K Kathryn Cerillo
333 days ago

Exemplary Service and Exquisite Furniture: A Customer’s Delight

Allow me to share my elation regarding my experience with midlands-cane-furniture.co.uk – it was nothing short of exemplary. From the initial point of contact to the final delivery, every interaction exuded warmth and professionalism. The team's unwavering assistance and friendliness truly set them apart. What truly amazed me was their flexibility and willingness to go above and beyond. Living in a townhouse presented a challenge for delivery, as the only access was through a neighbor's garden and over an 8-foot wall. However, this obstacle seemed insignificant to the team, who not only navigated the unconventional route but also accommodated a late evening delivery. As for the Kettler Palma mini furniture itself, its beauty is truly unparalleled. It graces our modest town garden with elegance, fitting seamlessly into the space. With the arrival of this exquisite piece, our anticipation for leisurely Summer days filled with relaxation and enjoyment has reached new heights. I extend my heartfelt gratitude once again to the entire team for their exceptional service and for adding a touch of luxury to our outdoor haven. Thank you for turning a mundane transaction into a delightful experience that will be cherished for years to come.
J J allen
342 days ago

Unforgettable Experience with Midlands Cane Furniture

From the moment we contacted Midlands Cane Furniture, we knew we were in good hands. The team's exceptional level of expertise and professionalism put us at ease, and their friendly and welcoming approach truly stood out. Our delivery experience was nothing short of memorable, thanks to Rory. His dedication and passion were evident as he handled our furniture delivery with care and precision. We felt privileged to witness his first solo delivery, a testament to the team's commitment to excellence. I cannot recommend Midlands Cane Furniture enough. Their exceptional service, knowledge, and genuine care for their customers make them a standout business. I will definitely be spreading the word to my family and friends about this remarkable company. Thank you, Midlands Cane Furniture, for a truly outstanding experience.
356 days ago

An Unforgettable Experience with Midlands Cane Furniture

From the moment I stumbled upon Midlands Cane Furniture, I knew I was in for something special. Dealing with them was an absolute delight, as their team exuded warmth and professionalism in every interaction. Their products speak volumes about quality and affordability, proving that excellence doesn't always come with a hefty price tag. I was pleasantly surprised by their dedication to customer service; they went above and beyond to address even the smallest concern with grace and efficiency. I can't help but sing their praises to anyone who will listen. Midlands Cane Furniture has earned my trust and loyalty, and I am more than happy to spread the word to my loved ones. Thank you, Midlands Cane Furniture team, for being the true superstars of customer satisfaction. Your passion for what you do shines through, making every customer feel valued and appreciated. Here's to many more successful years ahead!
D David Hinchcliffe
357 days ago

A Gem of a Company: Exceptional Service and Quality Products

Reflecting on my recent experience with Midlands Cane Furniture, I can confidently say that this family-run business stands out for its exceptional customer service. When I reached out to Jemma with a myriad of questions regarding their products, her wealth of knowledge and friendly demeanor put me at ease instantly. This personalized touch convinced me to place my order over the phone with complete confidence. The delivery of my garden furniture was smooth and as scheduled. However, a minor manufacturing flaw in one of the chairs momentarily dampened my excitement. Yet, the swift and efficient replacement process left me thoroughly impressed. It was evident that this company values customer satisfaction above all else. Midlands Cane Furniture not only offers competitively priced products but also excels in their after-sales service, exceeding my expectations. I wholeheartedly recommend this company to anyone in search of quality furniture and a seamless shopping experience. In an age where personalized attention can be a rarity, Midlands Cane Furniture shines as a gem in the realm of customer service excellence.
M Mr & Mrs Cadtle
403 days ago

Transformed My Home: A Rave for Our New Conservatory Furniture

After stumbling upon Midlands Cane Furniture, I found myself in awe of their stunning range of conservatory pieces. From the moment I set foot in their showroom, Darren's warm welcome and the offer of a cup of tea made me feel right at home. What stood out was the lack of pressure to make a purchase - I was given all the time I needed to explore their selection at my own pace. Throughout the process, Jemma's swift responses to my inquiries and her willingness to provide guidance truly impressed me. She was always just a phone call away, ready to assist with any questions or concerns. When it came to delivery, Brian and Rory were a dream team - efficient, punctual, and professional. The entire experience, from browsing to delivery, was seamless and enjoyable, thanks to the exceptional service provided by the team at Midlands Cane Furniture. My conservatory has been transformed, thanks to their exquisite pieces. I couldn't be happier with my purchase!
S Susan Schofield
597 days ago

Exceeding Expectations…

As an avid online shopper, I cannot stress how impressed I am with my recent experience at midlands-cane-furniture.co.uk. Amidst the rush for express delivery, the team at this family-run business went above and beyond to ensure my garden furniture arrived promptly. Jemma's exceptional support and dedication truly made a difference, showcasing a level of customer service that is hard to come by in today's fast-paced world. From the initial inquiry to the final delivery, every interaction exceeded my expectations, leaving me in awe of their commitment to customer satisfaction. If I could rate them higher than 5 stars, I would! I wholeheartedly endorse this company to anyone in need of quality service and products. I must also extend my gratitude to the efficient courier firm, H & M Distribution, St Neots, whose seamless delivery process was the cherry on top of an already outstanding service experience.
L Lynda Lewis
708 days ago

Affordable Luxury at Your Doorstep: A Seamless Delight

Let me share my delightful experience with Midlands Cane Furniture. I recently purchased a garden table and four chairs from their website, and I must say, it was a fantastic find in terms of both value and convenience. The process of ordering was not only quick but also incredibly easy, making the entire transaction a breeze. What truly stood out was the exceptional customer service I received. A courteous phone call from the delivery company promptly followed my order to arrange a convenient delivery date. To my surprise, the furniture arrived at my doorstep in less than three weeks, perfectly embodying efficiency and reliability. The attention to detail in packaging ensured that my new garden set arrived in pristine condition, ready to adorn my outdoor space. The quality exceeded my expectations, making the purchase truly worth every penny. I am beyond satisfied with my experience and would not hesitate to recommend Midlands Cane Furniture to family and friends. If you seek affordable luxury and seamless service, look no further than this exceptional company. Midlands Cane Furniture has won me over as a loyal customer, and I cannot wait to explore more of their offerings in the future.
D Derreck Lowe
721 days ago

An Unforgettable Experience with Midlands Cane Furniture

Embarking on a search for the perfect outdoor dining set led me to Midlands Cane Furniture, and what a delightful discovery it was. The Kettler outdoor dining set exuded a charm with its slightly weathered appearance, blending seamlessly with my existing outdoor décor while avoiding the overly pristine look of new furniture. Each aspect spoke volumes of quality craftsmanship, from the comfortable rope back chairs to the plush cushions that beckon you to relax and unwind. Assembling the table posed a slight challenge with vague instructions; however, my determination coupled with a keen eye eventually triumphed over this minor setback. A seemingly extraneous screw proved instrumental in aligning the IKEA-style inserts, a small detail that resolved the puzzle effortlessly. The delivery process unfolded seamlessly, with clear communication on the schedule that kept any worries at bay. In conclusion, Midlands Cane Furniture not only offers exceptional products but also backs them up with stellar service. My experience was nothing short of wonderful, leaving me content with my purchase and eager to recommend their offerings to all seeking both quality and comfort in their outdoor spaces.
T The
812 days ago

Exceeding Expectations with Warmth and Expertise

My experience with Midlands Cane Furniture was nothing short of exceptional. From the moment I walked in on that freezing cold day, I was greeted with warmth and hospitality. The staff went above and beyond, offering me a hot drink to make me feel comfortable as I browsed through their vast selection of furniture. What truly stood out for me was the personalized approach to their service. Instead of just showing me swatches, I was able to see and feel the actual furniture pieces, which made a world of difference in making my decision. Jemma's knowledge and advice were invaluable. She guided me through the options with expertise and genuine care, ensuring that I found exactly what I needed. The furniture not only arrived ahead of schedule, but it was also delivered with precision and care, reflecting their commitment to customer satisfaction. From the moment I stepped into the store to the seamless delivery process, Midlands Cane Furniture exceeded all my expectations. I wholeheartedly recommend them to anyone in search of quality and exceptional service.


midlands-cane-furniture.co.uk is a leading online retailer specializing in high-quality cane furniture. With a vast range of stylish and durable products, they cater to customers seeking comfortable and elegant furnishings for their indoor and outdoor spaces. This editorial review aims to provide a comprehensive analysis of various aspects of the website, including user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide selection of cane furniture for indoor and outdoor use
    • High-quality and durable products
    • Competitive pricing
    • Responsive and user-friendly website
    • Excellent customer service
    • Generous promotions and discounts
    • Positive reputation and customer reviews
    • Various payment options
    • Engagement in community initiatives
    • Quick and reliable shipping
  • Cons:
    • Limited customization options for certain products
    • Costs of shipping may vary based on location

User Experience

Midlands Cane Furniture provides an exceptional user experience. Their website is well-designed, responsive, and easy to navigate. The intuitive categorization of products allows users to browse seamlessly through their extensive collection. The use of high-quality images and detailed product descriptions ensures that customers have a clear understanding of the furniture they are purchasing. The website also incorporates a convenient search functionality, enabling users to quickly find specific items. Overall, midlands-cane-furniture.co.uk offers a user-friendly interface, making the browsing and purchasing experience enjoyable.

Pricing and Value for Money

Midlands Cane Furniture offers competitive pricing on their range of products. Considering the excellent quality and durability of their furniture, customers receive great value for their money. The prices are reasonable, especially when compared to other retailers in the market. Furthermore, the company frequently runs promotions and discounts, providing customers with additional savings. The value for money offered by Midlands Cane Furniture is undoubtedly commendable, making their products an attractive investment for customers seeking long-lasting and stylish furniture.

Customer Service

Midlands Cane Furniture excels in providing exceptional customer service. Their team is highly responsive, knowledgeable, and friendly. They promptly address customer inquiries, guiding them through the entire purchasing process and offering valuable advice. Additionally, their dedication to ensuring customer satisfaction is evident through their hassle-free returns and exchanges policy. Midlands Cane Furniture places utmost importance on delivering a pleasant customer experience, making them a reliable choice for furniture purchases.

Product Quality and Selection

Midlands Cane Furniture prides itself on offering high-quality cane furniture. Each item is crafted with precision and attention to detail, guaranteeing durability and longevity. The extensive selection of products caters to a wide range of preferences and requirements, including indoor and outdoor furniture. Whether it's elegant chairs, tables, sofas, or loungers, customers can find a diverse range of options to enhance their living spaces. While customization options may be limited for certain products, the exceptional quality and variety compensate for this shortfall.

Website Usability

The website of Midlands Cane Furniture is designed to ensure a seamless and convenient shopping experience. Its intuitive layout and navigation empower users to explore the extensive product catalog effortlessly. The inclusion of detailed product descriptions, specifications, and high-resolution images aids in making informed purchasing decisions. The website is optimized for mobile devices, ensuring customers can browse and shop on the go. Midlands Cane Furniture's commitment to website usability enhances the overall customer experience.

Returns and Exchanges

Midlands Cane Furniture maintains a hassle-free returns and exchanges policy. In case customers are not fully satisfied with their purchase, they can easily initiate a return or exchange within a specified timeframe. The company promptly processes such requests, providing customers with a smooth and convenient experience. However, customers should note that return shipping costs may be applicable in certain cases, and the furniture must be in its original condition. Overall, Midlands Cane Furniture prioritizes customer satisfaction by offering flexible returns and exchanges.

Promotions and Discounts

Midlands Cane Furniture frequently runs promotions and discounts, allowing customers to avail attractive deals on their furniture purchases. These promotions may include discounts on selected items, seasonal sales, or exclusive offers for loyal customers. The company effectively communicates these promotions through their website and social media channels, ensuring customers can take advantage of the available discounts. Midlands Cane Furniture's commitment to providing cost-saving opportunities reflects their dedication to customer satisfaction.


Midlands Cane Furniture has built a strong reputation within the industry. They are known for their commitment to delivering high-quality cane furniture, backed by exceptional customer service. Customers appreciate the durability and elegance of their products, resulting in positive customer reviews and testimonials. The company's reputation is further bolstered by their active engagement in community initiatives, demonstrating their dedication to social responsibility. Midlands Cane Furniture's remarkable reputation solidifies their standing as a trustworthy and reliable retailer.

Payment Options

Midlands Cane Furniture offers various convenient payment options. Customers can securely complete their purchases using debit or credit cards, including major card providers such as Visa, Mastercard, and American Express. The website also supports alternative payment methods such as PayPal, providing customers with additional flexibility. Midlands Cane Furniture's diverse payment options contribute to a seamless and hassle-free checkout process.

Loyalty Programs

At present, Midlands Cane Furniture does not offer a formal loyalty program. However, they occasionally provide exclusive offers and discounts to their loyal customers. By subscribing to their newsletter or following them on social media platforms, customers can stay updated on any loyalty-related benefits or rewards that may be available in the future. While a dedicated loyalty program may be a notable addition, Midlands Cane Furniture ensures that their loyal customers are not left unrewarded.

Customer Reviews

Customer reviews play a crucial role in building trust and credibility for any retailer, and Midlands Cane Furniture excels in this aspect. Numerous satisfied customers have left positive reviews, highlighting the quality, comfort, and longevity of the furniture they purchased. These reviews not only reflect the superior quality of the products but also emphasize the exceptional customer service provided by the company. Potential customers can rely on these authentic reviews to make informed decisions when considering a purchase from Midlands Cane Furniture.

Community Involvement

Midlands Cane Furniture actively engages in community initiatives, demonstrating their commitment to social responsibility. They regularly participate in charitable events, local sponsorships, and partnerships with organizations that promote sustainability and environmental consciousness. By actively involving themselves in the community, Midlands Cane Furniture goes beyond being a furniture retailer, contributing to the betterment of society and fostering goodwill.

Shipping and Costs

Midlands Cane Furniture ensures quick and reliable shipping for their products. They collaborate with reputed shipping carriers to deliver orders promptly and efficiently. Shipping costs may vary based on the customer's location and the size of the items being shipped. However, Midlands Cane Furniture adopts a transparent approach by clearly stating the applicable shipping costs during the checkout process. Customers can expect their furniture to be delivered securely and in excellent condition, thanks to the company's commitment to reliable shipping services.

In conclusion, midlands-cane-furniture.co.uk offers an outstanding shopping experience for customers seeking high-quality cane furniture. With excellent customer service, competitive pricing, a wide selection of products, and a user-friendly website, Midlands Cane Furniture surpasses expectations. Their commitment to customer satisfaction, positive reputation, and engagement in community initiatives further exemplify their expertise and trustworthiness. Whether it's furnishing indoor or outdoor spaces, Midlands Cane Furniture should be considered by anyone seeking elegant, durable, and stylish cane furniture.