Milanoo.com is a leading online retailer that offers a wide range of products, including clothing, costumes, wedding dresses, shoes, accessories, and home decor. The company was founded in 2008 and has since become a go-to destination for people seeking trendy and affordable fashion solutions.
Pros and Cons
Pros:
- Wide selection of products across various categories
- Stylish and trendy designs
- Affordable pricing
- Regular promotions and discounts
- User-friendly website
- Worldwide shipping
Cons:
- Some customers report inconsistencies in product quality and sizing
- Lack of transparency around product materials and manufacturing processes
- Shipping can be slow
- Some customers have reported issues with returns and exchanges
User Experience
Milanoo.com offers a user-friendly shopping experience with easy navigation, clear product descriptions, and helpful customer reviews. The website also has a search function and product filters to help customers find what they're looking for quickly.
Pricing and Value for Money
Milanoo.com offers affordable pricing across all product categories, with regular promotions and discounts to sweeten the deal. While some customers report inconsistencies in product quality, Milanoo.com's generally low prices make it a great value for money.
Alternatives
Other online retailers that offer similar products include ASOS, Shein, and Zara. However, Milanoo.com's wide range of products, affordable pricing, and regular promotions make it a strong competitor in the market.
Customer Service
Milanoo.com offers customer service through email, phone, and live chat support. However, some customers have reported issues with slow response times and unhelpful customer service representatives.
Product Quality and Selection
Milanoo.com offers a wide selection of products across various categories, with stylish and trendy designs. However, some customers report inconsistencies in product quality, particularly in terms of sizing and materials.
Website Usability
Milanoo.com offers a user-friendly website with easy navigation, clear product descriptions, and helpful customer reviews. The website also has a search function and product filters to help customers find what they're looking for quickly.
Returns and Exchanges
Milanoo.com allows customers to return or exchange products within 14 days of receiving them. However, some customers have reported issues with slow or unhelpful customer service in this process.
Promotions and Discounts
Milanoo.com offers regular promotions and discounts across its product categories, with deals advertised on the website's homepage and via email newsletters.
Reputation
While Milanoo.com has received some negative reviews around product quality and customer service, it remains a popular destination for customers seeking trendy and affordable fashion solutions.
Payment Options
Milanoo.com accepts payment via credit and debit card, PayPal, and Western Union.
Loyalty Programs
Milanoo.com does not currently offer a loyalty program.
Customer Reviews
Customer reviews on Milanoo.com are generally positive, with customers praising the company's affordable pricing, wide selection of products, and user-friendly website. Some negative reviews mention issues around product quality and customer service.
Community Involvement
Milanoo.com does not appear to have a strong focus on community involvement or social responsibility initiatives.
Shipping and Costs
Milanoo.com offers worldwide shipping, with delivery times averaging between 7-15 business days. Shipping costs vary based on weight and destination. Some customers have reported slow shipping times and issues with tracking their packages.
Review Title: Will not remove you from their mailing lists
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Review Description: Have asked over five times to be removed from their mailing list. Been told twice I have been removed and more marketing emails keep coming! Been over a month of battling with them to remove me, their last email stated they are not sure why they are still coming and then nothing since, even though I keep asking them to kindly remove me! Now I’m being ignored!
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Reviewer Name: Kale Coffey
Review Submission Date: 2022-12-21
Review Title: highly recommended
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Review Description: My daughter always want a beautiful shiny dress but to make a customized dress costs lots of money in local. I searched online and finally find milanoo!! It offers free customization and I read other comments finally decide to make the order. it dosen't take too long for us to receive the dress and it do fit my daughter well.
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Reviewer Name: All about Chanel
Review Submission Date: 2022-12-16
Review Title: Highly do NOT recommend I ordered a…
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Review Description: Highly do NOT recommend I ordered a some boots and when I received my order it was something totally different from what I ordered, tried contacting customer service but they was no help at all, do not shop here!
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Reviewer Name: Rayna Strickland
Review Submission Date: 2022-11-15
Review Title: LOVELY DRESS!!
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Review Description: I love this dress sooooo much!! The fabric feels quite soft comfortable, no hanging thread around. It also fits me very well when I try it on. Good quality low price! Absolutely wonderful shopping experience.
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Reviewer Name: Patrick & Yanny
Review Submission Date: 2022-11-10
Review Title: Good products
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Review Description: Good products. I ordered few pairs of boots for my girlfriend and she his pretty satisfied with them. She has a bit large calves but we were able to find models that fits. Other models were returned without troubles.
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Reviewer Name: Colie B
Review Submission Date: 2022-11-07
Review Title: Great customer service
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Review Description: I had an issue with a refund. Customer service ensured that I was refunded immediately. I would definitely order again .
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Reviewer Name: Aiden Bray
Review Submission Date: 2022-10-20
Review Title: This dress was perfect!!
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Review Description: This dress was absolutely perfect!! I can’t believe how easy it was to get a wedding dress that was $1000 quality. I kept getting compliments all night about how beautiful my dress was and how perfectly it fit me. I have a 36C chest and it held me up perfect all night. I felt secure and never once had to lift the dress up as it had a built-in bra!! I definitely recommend!!
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Reviewer Name: Phoenix Frazier
Review Submission Date: 2022-10-19
Review Title: They fullfil their purpose
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Review Description: These were bought with the idea of matching an outfit for a masquerade.Seeing how I use a 11-4e on normal shoes I'll probably be hurting by the end of the night haha.A size 11 ""fit"" my foot, I'll be using a Dr.Scholls insert to make it somewhat comfortable.Good luck finding something like this for wide footed people.
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Reviewer Name: Mason Roberts
Review Submission Date: 2022-10-12
Review Title: I’m OBSESSED
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Review Description: I LOVE this freaking coat. I was pretty skeptical as the reviews were mixed and the price seemed a little “too good to be true” for a good quality coat but it had free returns so I decided to give it a shot. No regrets. It’s perfect and everything I was hoping for — I’m so HAPPY. It has a flattering fit,and also super pleased with the feel of it, it’s not scratchy. It’s also super warm (I live in MN for reference). 10/10 recommend.
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Reviewer Name: Harry Jones
Review Submission Date: 2022-10-06
Review Title: Highly recommend.
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Review Description: This is my second order and again the service was outstanding! The costumes fit better than any others. Definitely worth spending the extra little bit as these costumes are great quality. Will be buying again no doubt