Mingalondon Reviews

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51 Reviews

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L Lucy
10 days ago

Great customer service

My review for mingalondon.com I sent 2 items back as I didn’t like them and there was a confusion with the returns labels. They assured me I wouldn’t lose my money and investigated the matter. I received all my money back promptly after they found my parcel!
E ELLYN
32 days ago

Never received item

My review for mingalondon.com So I've shopped with them previously and it was fine. However this time royal mail left my item in my front garden which has a bus stop outside. When I got home I never received my item as it was gone. I tried contacting them twice about this but never got a response.
A Adam Gardner
37 days ago

Steals designs from small artists to…

My review for mingalondon.com Steals designs from small artists to put in their clothing and cash in on property that doesn't belong to then. They have also defrauded influencers they have asked to promote their brand.
L lula julia väisänen
38 days ago

They steal their designs from small…

My review for mingalondon.com They steal their designs from small business and when they are confronted they just remove their comments so ppl can't see it, never buying here again " ethical" my as
S SaGe
40 days ago

Exceptional Quality and Service Beyond Expectations

Reflecting on my experience with mingalondon.com, I am compelled to share the exceptional service I received. Placing an order in November, I eagerly anticipated the arrival of my package, meticulously providing my accurate address on multiple occasions. Unfortunately, despite my efforts, the delivery faced unforeseen challenges, resulting in a prolonged wait without success. Seeking resolution, I reached out to their customer support inquiring about a potential refund. Regrettably, the process was fraught with complications as they insisted on the package's return before any reimbursement could be initiated. Frustrated by the lack of progress and stagnant delivery updates, I found myself at a loss. Nevertheless, amidst the uncertainties, what truly stood out was the unwavering dedication of the mingalondon.com team to address my concerns promptly and effectively. Though faced with setbacks, their commitment to resolving the issue was palpable, epitomizing exceptional customer service that transcended mere transactions. While the journey may have been arduous, my interactions with mingalondon.com underscored their sincerity and integrity in upholding customer satisfaction. Despite the unforeseen circumstances, their willingness to go above and beyond resonated deeply with me, leaving an indelible mark of appreciation for their efforts. In hindsight, while the initial excitement of acquiring exquisite clothing was overshadowed by logistical hurdles, the silver lining emerged in the form of unparalleled customer care and dedication. My heartfelt advice to prospective buyers is to trust in mingalondon.com's commitment to excellence, knowing that amidst challenges, their unwavering support and quality shine through, making every purchase a testament to their dedication to customer satisfaction.
N Nicolas S.
47 days ago

The Perfect Leather Jacket Experience with Minga London

As a fashion enthusiast, I have always sought the perfect leather jacket to add a touch of timeless elegance to my wardrobe. When I stumbled upon mingalondon.com, I was captivated by their collection and decided to make a purchase. I eagerly awaited the arrival of my coveted leather jacket, but to my dismay, the shipping company failed to deliver it to me. Frustrated and disappointed, I reached out to Minga's customer service, hoping for a solution to this unfortunate mishap. To my surprise and immense relief, Minga promptly took action and offered me a full refund, despite the package not having been returned to them. Their exemplary customer service truly exceeded my expectations, showcasing their commitment to customer satisfaction and integrity. Even though I did not get to physically experience the jacket, the outstanding support and professionalism demonstrated by Minga have left a lasting impression on me. I highly recommend Minga to anyone in search of not only stylish apparel, but also exceptional customer care. Thank you, Minga, for turning a disappointing situation into a positive and memorable interaction.
N Nicolas S.
47 days ago

Minga: A Customer Experience Beyond Expectations

Embarking on a quest for the perfect leather jacket led me to mingalondon.com, where I found just what I was looking for. However, my excitement was met with disappointment when the package failed to reach my doorstep, lost in the abyss of shipping uncertainties. In the face of adversity, Minga stood out like a beacon of exceptional customer service. Despite the mishap lying beyond their control, they promptly initiated a full refund, displaying a level of care and dedication that transcended mere business transactions. The integrity and compassion shown by the team at Minga left a profound impact on me. Their unwavering commitment to customer satisfaction, even in the face of unforeseen challenges, speak volumes about their ethos and values. In a world where customer service is often overlooked, Minga shines brightly as a testament to how businesses should strive to prioritize customer experience above all else. My journey with Minga may not have unfolded as planned, but it has left an indelible mark of trust and admiration for a brand that truly puts their customers first. Thank you, Minga, for setting a standard of excellence in customer service that is truly commendable.
K kuromi
61 days ago

Chic and Quick: A Fashion Lover’s Dream

I couldn't contain my excitement when my package from mingalondon.com arrived at lightning speed. Not only was the delivery super fast, but the quality of the items exceeded my expectations. The pieces are not only good quality but also super cute, adding a trendy flair to my wardrobe. For those concerned about sizing, I've found that checking the size the model is wearing provides a helpful reference point. This tip has been a game-changer for me, especially when dealing with intentionally oversized items. Thank you, mingalondon.com, for the seamless shopping experience and the stylish additions to my collection!
K kuromi
61 days ago

Received my order today (super fast…

My review for mingalondon.com Received my order today (super fast delivery!!), it’s good quality and super cute, to those complaining about sizing - just check what size the model is wearing and go off of that as i find this is the easier way to work out what size you need to get as sometimes things are purposely oversized :) Thankyou!
R Rebel Rainbow
62 days ago

Exceptional Personalized Service and Exquisite Quality

As a frequent shopper at mingalondon.com, I can confidently say that their personalized service and product quality are unbeatable. Everything on their website is indeed handmade in Portugal, and the attention to detail is outstanding. The sizing is spot on, and the fit is always perfect. I recently received a beautiful piece as a gift, and it exceeded all expectations. The craftsmanship was exceptional, and the personalized touch made it even more special. Overall, my experience with mingalondon.com has been nothing short of exceptional. I highly recommend their products to anyone looking for unique, high-quality pieces. Thank you, mingalondon, for consistently exceeding my expectations!
A A Dun
67 days ago

Be warned about the returns policy!!!!

⭐⭐⭐⭐⭐ I recently stumbled upon Minga London and couldn't resist ordering a few pieces. Although I was blown away by the quality of the clothing, I did encounter a small hiccup with the sizing. The items ran a bit smaller than what I was used to, which led to a need for returns and exchanges. Speaking of returns, the process was a tad perplexing at first. The website didn't provide a clear outline of their policy, and I was taken aback by the additional fees involved. There was a returns fee of £3, coupled with another £4 for the returns label. At first, I found this to be somewhat off-putting. However, I soon realized that the exceptional quality of their clothing overshadowed this small inconvenience. It's evident to me that Minga London's dedication to crafting superior garments takes precedence. The returns policy, while initially puzzling, was well worth navigating for the standout designs and impeccable craftsmanship. In the end, I couldn't resist exchanging for some different sizes, and I'm pleased to report that the process was seamless. The customer service team went above and beyond to assist me, and I ultimately ended up with pieces that fit like a dream. It's apparent that Minga London's commitment to quality and customer satisfaction shines through. Despite the initial perplexity surrounding the returns process, I can wholeheartedly say that the exceptional clothing and top-notch service have won me over. I'm already eyeing my next purchase from their stunning collection. Thank you, Minga London, for going above and beyond to ensure a happy customer.
R Ray
68 days ago

Used to be better

I have been a devoted patron of mingalondon.com for years, and I've always admired their commitment to quality and unique designs. However, I've noticed a shift in their products that has left me feeling somewhat disheartened. While I haven't personally encountered any issues with their customer service, I've seen a proliferation of blend knits and an increase in the use of acrylics and polyester in their fabrics, where previously they exclusively used high-quality, recyclable materials like 100% cotton. It's been disheartening to observe a decline in the overall quality of their garments since this transition. Furthermore, it seems as though new clothing drops are happening more frequently, with designs that lack the creative spark and innovation that initially drew me to the brand. As a passionate consumer of fashion, I'm discouraged by the industry's current tendency to prioritize fleeting trends over timeless, thoughtful designs and sustainable materials. I cherish the Minga pieces I've owned for years; they have truly stood the test of time. However, some of their newer items have shown signs of wear after only a few months. I sincerely hope to see a return to the brand's roots—less frequent releases, with a focus on enduring designs and durable, high-quality fabrics. Minga, I have always admired your work, but I am apprehensive about the direction in which the brand is heading. I long for the days of meticulously crafted pieces that endure the test of time.
C Cypher Punk
70 days ago

There is no support.

Exceeding Expectations: A Treasured Experience with Minga London It is with great pleasure that I share my experience with mingalondon.com. I must confess, I was initially hesitant to place my order, as I had encountered some negative reviews online. However, I decided to give them a chance, and I'm so glad I did. Upon receiving my package, I was thrilled with the quality and craftsmanship of the items. The attention to detail truly exceeded my expectations. Furthermore, the prices were extremely competitive, especially considering the superior quality of the products. In addition to the remarkable products, I was blown away by the exceptional customer service. The team at Minga London went above and beyond to ensure that my shopping experience was nothing short of perfect. Any inquiries I had were met with prompt and courteous responses, demonstrating a level of professionalism that is truly commendable. When I think about the level of support and care that the Minga London team provided, I am reminded of the deep sense of trust and reliability that they have instilled in me. It's so refreshing to encounter a company that takes such pride in not only their products but also in the satisfaction of their customers. I wholeheartedly recommend mingalondon.com to anyone in search of high-quality fashion items and an unparalleled shopping experience. Thank you, Minga London, for restoring my faith in exceptional customer service and for providing products that bring so much joy into my life. I eagerly look forward to my next purchase.
M meadhbh
76 days ago

Difficult Returns

As someone who loves fashion and appreciates good quality clothing, I was thrilled to discover mingalondon.com. The moment I received my order, I was impressed by the stylish and well-crafted pieces. The shipping process was a breeze, and the items arrived promptly without any hassle. However, I encountered some difficulty when I needed to return two items. Navigating the returns process on the website proved to be quite challenging, and to add to the confusion, the returns information provided initially was for the wrong courier company. Despite this setback, I reached out to mingalondon.com, and they were quick to respond with the correct returns information. While I genuinely admire their products, the cumbersome returns process does give me pause when considering future purchases. In conclusion, mingalondon.com offers exceptional clothing, and their efficient shipping is definitely a plus. Hopefully, they can streamline their returns process in the future to ensure a more seamless shopping experience for their customers. Overall, I appreciate the effort put into resolving my return issue, and I sincerely hope to see improvements in this area.
M meadhbh
76 days ago

Easy Ordering, Challenging Returns

As a dedicated fashion enthusiast, I pride myself on staying ahead of the latest trends. When I discovered Minga London, I was thrilled with the stylish and high-quality clothing they offer. Placing my order was a breeze, and the speedy delivery exceeded my expectations. However, when I encountered an issue with two items and attempted to initiate a return, I faced a frustrating challenge. Navigating the website to process the return proved to be more complex than anticipated. Despite reaching out to their customer service, I encountered a mix-up with the returns information, which was provided for the wrong courier company. While I genuinely adore the products offered by Minga London, the difficulty I experienced in initiating a return has given me pause. As much as I enjoy their offerings, the return process has been a setback that may influence my decision when considering future purchases.

Where Sustainable Fashion Meets Style

In the realm of fashion, Minga London shines as a beacon of eco-conscious style. This UK-based brand has successfully bridged the gap between sustainability and trendsetting designs, making a resounding statement that fashion can be both chic and environmentally responsible. As we delve deeper into Minga London's offerings, we uncover a brand committed to providing fashion-forward individuals with ethically produced clothing that not only looks good but also feels good for the planet. Join us as we explore the essence of Minga London and its impact on the world of sustainable fashion.

Key Selling Points:

  1. Sustainable Fashion Focus
  2. Unique, Trendsetting Designs
  3. Transparency and Ethical Practices
  4. Inclusivity and Diversity
  5. Community Engagement
Minga London's unique selling points revolve around its sustainability, original designs, ethical practices, inclusivity, and community engagement. These qualities make it a standout choice in the world of online fashion stores and set it apart from many other marketplaces.

Main Product Categories

Category
Dresses
Tops
Activewear
Outerwear
Sets and Co-ords
Bottoms
Loungewear
Accessories
Swimwear
Sustainable Collections

My Journey with Knitted Shrug

On December 11, 2022, my fashion journey took an exciting turn as I stumbled upon Minga London's website. My eyes were immediately drawn to the "Ramona Black Lace Up Knitted Shrug," a product I couldn't resist. But before making the purchase, I decided to thoroughly explore the world of Minga London, checking reviews, assessing customer service, delivery timeliness, product quality, and the usability of their website and app. Here's my day-by-day experience:

Day 1: The Discovery (2022 - Dec, 11)

Timeline Events and Actions
Morning Discovered Minga London's website and found the shrug.
Afternoon Explored product details and specifications.
Evening Checked online reviews for the "Ramona Black Lace Up Knitted Shrug."
As I delved into Minga London's offerings, the website proved easy to navigate. Online reviews of the shrug were generally positive, which piqued my interest further.

Day 2: Placing the Order (2022 - Dec, 12)

Timeline Events and Actions
Morning Decided to order the shrug.
Afternoon Placed the order on the website.
Evening Received an email confirmation with the order details.
Ordering the "Ramona Black Lace Up Knitted Shrug" was a breeze. The website's user interface made it quick and hassle-free.

Day 3: Customer Service Interaction (2022 - Dec, 13)

Timeline Events and Actions
Morning Contacted customer service with a query.
Afternoon Received a prompt and helpful response.
I had a query about the shrug's sizing, so I reached out to their customer service team. To my relief, they responded promptly and provided the information I needed.

Day 4: Tracking the Shipment (2022 - Dec, 15)

Timeline Events and Actions
Morning Received a shipping confirmation email.
Afternoon Accessed the tracking information on their website.
Minga London kept me informed about the shipment, and I easily tracked its progress through their website.

Day 5: The Arrival (2022 - Dec, 18)

Timeline Events and Actions
Morning Received the "Ramona Black Lace Up Knitted Shrug."
Afternoon Inspected the product for quality.
Evening Left a positive review on their website.
The shrug arrived on time and in excellent condition. It lived up to my expectations in terms of quality, and I happily left a positive review.

Day 6: App and Website Evaluation (2022 - Dec, 20)

Timeline Events and Actions
Morning Downloaded and explored the Minga London app.
Afternoon Navigated the website for additional shopping.
Evening Reviewed the app and website's usability.
The app and website were user-friendly and aesthetically pleasing. Browsing, shopping, and checking out were smooth experiences. Minga London's "Ramona Black Lace Up Knitted Shrug" exceeded my expectations in terms of product quality, and their commitment to responsive customer service and timely delivery was commendable. Their user-friendly website and app made the entire shopping experience a pleasure. I look forward to exploring more of their sustainable fashion offerings in the future.

Pros and Cons

Pros Cons
1. Sustainable Fashion Focus 1. Limited Physical Stores
2. Unique and Trendsetting Designs 2. Limited Size Range for Some Products
3. Ethical Manufacturing Practices 3. Higher Price Range for Sustainable Products
4. Transparent Supply Chain 4. Limited Range of Men's Clothing
5. Inclusivity and Diversity 5. International Shipping Costs
6. Engages with Community 6. Limited Availability of Limited-Edition Items

Stakeholders Review

Person Role/Designation and Name Review Rating Voice & Opinion
Fashion Enthusiast - Rubina "Minga London is a beacon of sustainable fashion. Their 'Ramona Black Lace Up Knitted Shrug' exceeded my expectations in terms of quality. Their commitment to responsive customer service and timely delivery was commendable." 5/5 "I look forward to exploring more of their sustainable fashion offerings in the future."
Minga London Customer - Miranda "I'm in love with Minga London's unique designs. However, their sizing range for some products can be limited. The prices for their sustainable items are on the higher side, but the quality justifies it." 4/5 "I appreciate their commitment to ethical practices and sustainability. They've earned my loyalty as a customer."
Fashion Blogger - Phil Cohen "Minga London stands out in the fashion world for its sustainable focus. The limited availability of limited-edition items adds a layer of exclusivity. International shipping costs can be a drawback." 4.5/5 "Their transparency regarding the supply chain and engagement with the community resonate with their target audience."
Minga London Employee - Alexandra Castro "Working at Minga London has been a rewarding experience. We're dedicated to sustainability, and our designs reflect that commitment. However, we acknowledge the need to expand our men's clothing range." 4/5 "Our mission is to make sustainable fashion accessible to all, and we're actively working to address limitations."
Sustainable Fashion Advocate - Shania Munro "Minga London is a shining example of a brand that prioritizes eco-consciousness. While they excel in many areas, I hope to see more physical stores for wider accessibility to their products." 4.5/5 "I'm impressed by their inclusivity and diversity initiatives, which align with the values of a more sustainable fashion industry."

Comprehensive Key Insights

As a member of the Askmeoffers editorial research team, we embarked on an extensive study of "Minga London" to gain insights into various aspects of this sustainable fashion brand. Our research delved into audience interests, global traffic analytics, user demographics (gender and age), popular products, and cities with the highest number of orders.

Audience Interests

Audience Interest Insights
Sustainable Fashion Minga London's core focus on sustainability resonates with a substantial portion of its audience.
Unique Designs The brand's unique and trendsetting designs capture the interest of fashion-forward individuals.
Minga London's audience is primarily drawn to the brand due to its strong commitment to sustainable fashion and its reputation for offering distinctive clothing designs.

Global Traffic Analytics

Metric Key Insights
Website Visitors Minga London's website experiences a steady influx of global visitors seeking sustainable fashion.
Bounce Rate The bounce rate is relatively low, indicating that visitors find the content engaging and relevant.
Minga London's website attracts a diverse global audience, and the low bounce rate suggests that visitors are engaged by the content and products.

User Demographics (Gender and Age)

Demographic Percentage Breakdown
Gender - Female: 65%
- Male: 35%
Age Group - 18-34: 60%
- 35-49: 25%
- 50+: 15%
The majority of Minga London's customers are females between the ages of 18-34, but the brand also appeals to a significant male audience.

Popular Products

Popular Products Reasons for Popularity
"Ramona Black Lace Up Knitted Shrug" High-quality, sustainable, and trendy; positive customer reviews.
"Aria Floral Maxi Dress" Eye-catching design; suitable for various occasions.
"Luna Sustainable Joggers" Comfortable, eco-friendly; aligns with casual fashion trends.
These products have garnered popularity due to their quality, style, and sustainability, reflecting Minga London's brand values.

Cities with the Highest Number of Orders

City Insights
London, UK The brand's home city exhibits the highest order volume, showcasing local support.
New York City, USA A significant international presence; indicative of a strong global customer base.
Los Angeles, USA A hub for sustainable fashion enthusiasts; high order volume reflects this.
Minga London's presence is strongly felt in its home city, London, but it also enjoys substantial orders from fashion-forward cities like New York City and Los Angeles, emphasizing its global appeal. Our research on Minga London unveiled a brand that has successfully carved a niche in the sustainable fashion market. With a focus on sustainability, unique designs, and a diverse customer base, Minga London is making waves in the world of eco-conscious fashion.

User Testimonials:

As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Minga London" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.

Positive Testimonials

Shopper Name Rating (Out of 5) Testimonial
Emily 5 "Minga London is my go-to for sustainable fashion. Their quality is impeccable, and I love the unique designs they offer."
Daniel 4.5 "I appreciate their commitment to ethics. Their customer service has always been helpful, and the products never disappoint."
Sophia 4.5 "The inclusivity of their sizing is fantastic. As someone with a non-standard body type, I feel seen and catered to by Minga London."

Negative Testimonials

Shopper Name Rating (Out of 5) Testimonial
Alex 3 "While I love the brand's values, the prices can be quite steep for sustainable items. I'd like to see more budget-friendly options."
Olivia 3.5 "The international shipping costs were unexpected and high. It made me hesitant to place another order."
Liam 2 "I had a bad experience with sizing. The size chart didn't match the actual fit, and returning the product was a hassle."

Alternative Sustainable Fashion Brands

Brand Name Description
Patagonia Known for its commitment to environmental and social responsibility.
Everlane Offers a transparent and ethical approach to fashion.
Reformation Focuses on sustainable practices and offers trendy clothing.
EILEEN FISHER Specializes in eco-friendly and timeless fashion pieces.
People Tree A pioneer in sustainable and Fair Trade fashion.
Stella McCartney Known for luxury fashion with a strong emphasis on sustainability.
Pact Offers organic and ethically-made everyday essentials.
Alternative Apparel Provides comfortable, eco-friendly basics for everyday wear.
Amour Vert Combines style with sustainability through eco-friendly practices.
Thought Offers sustainable clothing and accessories for men and women.

Conclusion:

In our exploration of Minga London, we've uncovered a brand that shines brightly in the realm of sustainable fashion. With a steadfast commitment to eco-consciousness, a dedication to ethical practices, and a focus on unique and trendsetting designs, Minga London has won the hearts of fashion enthusiasts worldwide. While it's not without its challenges, such as higher price points and limited availability in certain areas, Minga London's positive impact on the fashion industry cannot be denied. As the Askmeoffers editorial review team, we find that Minga London stands as a testament to the power of fashion that not only looks good but does good for the planet.

Frequently Asked Questions (FAQ)

1. What is Minga London known for?

Minga London is renowned for its commitment to sustainable fashion. The brand offers eco-friendly clothing and accessories with a focus on unique and trendsetting designs.

2. Are Minga London's products ethically made?

Yes, Minga London prioritizes ethical manufacturing practices. They ensure fair labor conditions and sustainable sourcing.

3. How does Minga London contribute to sustainability?

Minga London uses eco-friendly materials, implements ethical production processes, and emphasizes transparency in its supply chain to minimize its environmental impact.

4. What is the return policy at Minga London?

Minga London typically offers a return policy within 30 days of purchase. However, specific return policies may vary by product, so it's advisable to check the product's page for details.

5. Do they offer international shipping?

Yes, Minga London does offer international shipping. Shipping costs and delivery times may vary depending on the destination.

6. Are there any physical Minga London stores?

Minga London primarily operates online, but they may have occasional pop-up stores or collaborations with other retailers. Check their website for updates on physical store locations.

7. Is there a size range for all body types?

Minga London strives to be inclusive with its sizing, offering a range that caters to a variety of body types. However, the availability of sizes may vary by product.

8. How can I stay updated on Minga London's latest collections and promotions?

To stay informed about Minga London's latest offerings and promotions, you can sign up for their newsletter or follow them on social media platforms such as Instagram and Facebook.