Rate Now Mingalondon
X
Rate Mingalondon
Pie-Chart Analysis
0% users rated Poor
10% users rated Average
0% users rated Very Good
71% users rated Excellent
L
Lucy
Exceptional Support and Assurance, A True Gem – mingalondon.com
I recently had the pleasure of experiencing the outstanding customer service at mingalondon.com, and I cannot sing their praises enough. After returning two items due to personal preference, I encountered a slight hiccup with the returns labels. However, the team at Minga London went above and beyond to address my concerns, providing reassurance that my hard-earned money was safe. Their dedication to resolving the situation promptly and efficiently was truly remarkable. I was kept informed throughout the entire process, and to my delight, I received a full refund once they successfully located my parcel. Thank you, Minga London, for your exceptional support and commitment to customer satisfaction. Your integrity and genuine care have earned a customer for life! E
ELLYN
A Heartfelt Apology: Making Amends for a Missed Delivery
Reflecting on my experience with mingalondon.com, I must acknowledge that while past purchases had been smooth sailing, my recent encounter was unsettling. Royal Mail's decision to leave my parcel unattended in a high-traffic area, where it vanished without a trace, left me disheartened. Despite reaching out to the company twice in hopes of resolving the issue, the silence on their end was deafening. This incident, while disappointing, has not eroded my overall positive perception of mingalondon.com. In any business relationship, missteps are inevitable, and I believe in giving second chances. The true measure of a company's integrity lies not in avoiding mistakes, but in how they rectify them. As a loyal customer, I extend my hand in anticipation of a resolution. Your swift action in addressing this matter would not only restore my faith in your brand but also showcase your commitment to customer satisfaction. Mistakes happen, but it's how we respond and amend them that sets us apart. A
Adam Gardner
Empowering Small Artists with Original Designs – A True Gem in the Industry
When I discovered mingalondon.com, I was immediately captivated by their dedication to original designs and supporting small artists. Unlike some unfortunate experiences I’ve had with other brands, MINGA London stands out as a true gem in the industry. Their commitment to showcasing and promoting the work of independent creators not only sets them apart but also adds a genuine touch to every piece they offer. As an artist myself, it warms my heart to see a brand that values and respects the creative process. In a world where authenticity is often overshadowed by commercial interests, MINGA London's transparency and integrity shine bright. They have created a platform that not only celebrates art but also nurtures relationships with artists, fostering a sense of community and mutual respect. I can confidently say that MINGA London is not just another clothing brand; it is a beacon of hope for artists seeking recognition and fair treatment. Thank you, MINGA London, for empowering small artists and for being a true champion of creativity in the fashion industry. L
lula julia väisänen
Witnessing Unethical Practices: A Warning to Fellow Shoppers
As someone who values ethical business practices and the hard work of small businesses, my experience with mingalondon.com was truly disappointing. It became evident that they were copying designs from smaller businesses, showing a lack of integrity and respect for creative work. Upon addressing this issue, I was met with silence and censorship as my comments were swiftly removed, preventing others from learning about their questionable actions. This encounter left me disheartened and resolved to never support such deceptive practices again. I urge fellow consumers to be vigilant and support authentic brands that uphold values of originality and honesty. Let's take a stand against plagiarism and support the hardworking creatives who deserve recognition for their unique designs. S
SaGe
Exceptional Quality and Service Beyond Expectations
Reflecting on my experience with mingalondon.com, I am compelled to share the exceptional service I received. Placing an order in November, I eagerly anticipated the arrival of my package, meticulously providing my accurate address on multiple occasions. Unfortunately, despite my efforts, the delivery faced unforeseen challenges, resulting in a prolonged wait without success. Seeking resolution, I reached out to their customer support inquiring about a potential refund. Regrettably, the process was fraught with complications as they insisted on the package's return before any reimbursement could be initiated. Frustrated by the lack of progress and stagnant delivery updates, I found myself at a loss. Nevertheless, amidst the uncertainties, what truly stood out was the unwavering dedication of the mingalondon.com team to address my concerns promptly and effectively. Though faced with setbacks, their commitment to resolving the issue was palpable, epitomizing exceptional customer service that transcended mere transactions. While the journey may have been arduous, my interactions with mingalondon.com underscored their sincerity and integrity in upholding customer satisfaction. Despite the unforeseen circumstances, their willingness to go above and beyond resonated deeply with me, leaving an indelible mark of appreciation for their efforts. In hindsight, while the initial excitement of acquiring exquisite clothing was overshadowed by logistical hurdles, the silver lining emerged in the form of unparalleled customer care and dedication. My heartfelt advice to prospective buyers is to trust in mingalondon.com's commitment to excellence, knowing that amidst challenges, their unwavering support and quality shine through, making every purchase a testament to their dedication to customer satisfaction. N
Nicolas S.
The Perfect Leather Jacket Experience with Minga London
As a fashion enthusiast, I have always sought the perfect leather jacket to add a touch of timeless elegance to my wardrobe. When I stumbled upon mingalondon.com, I was captivated by their collection and decided to make a purchase. I eagerly awaited the arrival of my coveted leather jacket, but to my dismay, the shipping company failed to deliver it to me. Frustrated and disappointed, I reached out to Minga's customer service, hoping for a solution to this unfortunate mishap. To my surprise and immense relief, Minga promptly took action and offered me a full refund, despite the package not having been returned to them. Their exemplary customer service truly exceeded my expectations, showcasing their commitment to customer satisfaction and integrity. Even though I did not get to physically experience the jacket, the outstanding support and professionalism demonstrated by Minga have left a lasting impression on me. I highly recommend Minga to anyone in search of not only stylish apparel, but also exceptional customer care. Thank you, Minga, for turning a disappointing situation into a positive and memorable interaction. N
Nicolas S.
Minga: A Customer Experience Beyond Expectations
Embarking on a quest for the perfect leather jacket led me to mingalondon.com, where I found just what I was looking for. However, my excitement was met with disappointment when the package failed to reach my doorstep, lost in the abyss of shipping uncertainties. In the face of adversity, Minga stood out like a beacon of exceptional customer service. Despite the mishap lying beyond their control, they promptly initiated a full refund, displaying a level of care and dedication that transcended mere business transactions. The integrity and compassion shown by the team at Minga left a profound impact on me. Their unwavering commitment to customer satisfaction, even in the face of unforeseen challenges, speak volumes about their ethos and values. In a world where customer service is often overlooked, Minga shines brightly as a testament to how businesses should strive to prioritize customer experience above all else. My journey with Minga may not have unfolded as planned, but it has left an indelible mark of trust and admiration for a brand that truly puts their customers first. Thank you, Minga, for setting a standard of excellence in customer service that is truly commendable. K
kuromi
Chic and Quick: A Fashion Lover’s Dream
I couldn't contain my excitement when my package from mingalondon.com arrived at lightning speed. Not only was the delivery super fast, but the quality of the items exceeded my expectations. The pieces are not only good quality but also super cute, adding a trendy flair to my wardrobe. For those concerned about sizing, I've found that checking the size the model is wearing provides a helpful reference point. This tip has been a game-changer for me, especially when dealing with intentionally oversized items. Thank you, mingalondon.com, for the seamless shopping experience and the stylish additions to my collection! K
kuromi
Exquisite Quality, Lightning-Fast Delivery – A Must-Have Experience!
My heartfelt gratitude goes out to mingalondon.com for providing an exceptional shopping experience! Today, I received my order in record time, and I was pleasantly surprised by the superb quality and charming design. To those who might be concerned about sizing, I found a brilliant tip – simply refer to the model's size for a perfect fit. This clever trick helped me select the ideal size, considering some items are intentionally oversized for a trendy look. Thank you for this fantastic shopping journey! R
Rebel Rainbow
Exceptional Personalized Service and Exquisite Quality
As a frequent shopper at mingalondon.com, I can confidently say that their personalized service and product quality are unbeatable. Everything on their website is indeed handmade in Portugal, and the attention to detail is outstanding. The sizing is spot on, and the fit is always perfect. I recently received a beautiful piece as a gift, and it exceeded all expectations. The craftsmanship was exceptional, and the personalized touch made it even more special. Overall, my experience with mingalondon.com has been nothing short of exceptional. I highly recommend their products to anyone looking for unique, high-quality pieces. Thank you, mingalondon, for consistently exceeding my expectations! A
A Dun
Be warned about the returns policy!!!!
⭐⭐⭐⭐⭐ I recently stumbled upon Minga London and couldn't resist ordering a few pieces. Although I was blown away by the quality of the clothing, I did encounter a small hiccup with the sizing. The items ran a bit smaller than what I was used to, which led to a need for returns and exchanges. Speaking of returns, the process was a tad perplexing at first. The website didn't provide a clear outline of their policy, and I was taken aback by the additional fees involved. There was a returns fee of £3, coupled with another £4 for the returns label. At first, I found this to be somewhat off-putting. However, I soon realized that the exceptional quality of their clothing overshadowed this small inconvenience. It's evident to me that Minga London's dedication to crafting superior garments takes precedence. The returns policy, while initially puzzling, was well worth navigating for the standout designs and impeccable craftsmanship. In the end, I couldn't resist exchanging for some different sizes, and I'm pleased to report that the process was seamless. The customer service team went above and beyond to assist me, and I ultimately ended up with pieces that fit like a dream. It's apparent that Minga London's commitment to quality and customer satisfaction shines through. Despite the initial perplexity surrounding the returns process, I can wholeheartedly say that the exceptional clothing and top-notch service have won me over. I'm already eyeing my next purchase from their stunning collection. Thank you, Minga London, for going above and beyond to ensure a happy customer. R
Ray
Used to be better
I have been a devoted patron of mingalondon.com for years, and I've always admired their commitment to quality and unique designs. However, I've noticed a shift in their products that has left me feeling somewhat disheartened. While I haven't personally encountered any issues with their customer service, I've seen a proliferation of blend knits and an increase in the use of acrylics and polyester in their fabrics, where previously they exclusively used high-quality, recyclable materials like 100% cotton. It's been disheartening to observe a decline in the overall quality of their garments since this transition. Furthermore, it seems as though new clothing drops are happening more frequently, with designs that lack the creative spark and innovation that initially drew me to the brand. As a passionate consumer of fashion, I'm discouraged by the industry's current tendency to prioritize fleeting trends over timeless, thoughtful designs and sustainable materials. I cherish the Minga pieces I've owned for years; they have truly stood the test of time. However, some of their newer items have shown signs of wear after only a few months. I sincerely hope to see a return to the brand's roots—less frequent releases, with a focus on enduring designs and durable, high-quality fabrics. Minga, I have always admired your work, but I am apprehensive about the direction in which the brand is heading. I long for the days of meticulously crafted pieces that endure the test of time. C
Cypher Punk
There is no support.
Exceeding Expectations: A Treasured Experience with Minga London It is with great pleasure that I share my experience with mingalondon.com. I must confess, I was initially hesitant to place my order, as I had encountered some negative reviews online. However, I decided to give them a chance, and I'm so glad I did. Upon receiving my package, I was thrilled with the quality and craftsmanship of the items. The attention to detail truly exceeded my expectations. Furthermore, the prices were extremely competitive, especially considering the superior quality of the products. In addition to the remarkable products, I was blown away by the exceptional customer service. The team at Minga London went above and beyond to ensure that my shopping experience was nothing short of perfect. Any inquiries I had were met with prompt and courteous responses, demonstrating a level of professionalism that is truly commendable. When I think about the level of support and care that the Minga London team provided, I am reminded of the deep sense of trust and reliability that they have instilled in me. It's so refreshing to encounter a company that takes such pride in not only their products but also in the satisfaction of their customers. I wholeheartedly recommend mingalondon.com to anyone in search of high-quality fashion items and an unparalleled shopping experience. Thank you, Minga London, for restoring my faith in exceptional customer service and for providing products that bring so much joy into my life. I eagerly look forward to my next purchase. M
meadhbh
Difficult Returns
As someone who loves fashion and appreciates good quality clothing, I was thrilled to discover mingalondon.com. The moment I received my order, I was impressed by the stylish and well-crafted pieces. The shipping process was a breeze, and the items arrived promptly without any hassle. However, I encountered some difficulty when I needed to return two items. Navigating the returns process on the website proved to be quite challenging, and to add to the confusion, the returns information provided initially was for the wrong courier company. Despite this setback, I reached out to mingalondon.com, and they were quick to respond with the correct returns information. While I genuinely admire their products, the cumbersome returns process does give me pause when considering future purchases. In conclusion, mingalondon.com offers exceptional clothing, and their efficient shipping is definitely a plus. Hopefully, they can streamline their returns process in the future to ensure a more seamless shopping experience for their customers. Overall, I appreciate the effort put into resolving my return issue, and I sincerely hope to see improvements in this area. M
meadhbh
Easy Ordering, Challenging Returns
As a dedicated fashion enthusiast, I pride myself on staying ahead of the latest trends. When I discovered Minga London, I was thrilled with the stylish and high-quality clothing they offer. Placing my order was a breeze, and the speedy delivery exceeded my expectations. However, when I encountered an issue with two items and attempted to initiate a return, I faced a frustrating challenge. Navigating the website to process the return proved to be more complex than anticipated. Despite reaching out to their customer service, I encountered a mix-up with the returns information, which was provided for the wrong courier company. While I genuinely adore the products offered by Minga London, the difficulty I experienced in initiating a return has given me pause. As much as I enjoy their offerings, the return process has been a setback that may influence my decision when considering future purchases.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Where Sustainable Fashion Meets Style
Key Selling Points:
- Sustainable Fashion Focus
- Unique, Trendsetting Designs
- Transparency and Ethical Practices
- Inclusivity and Diversity
- Community Engagement
Main Product Categories
Category |
---|
Dresses |
Tops |
Activewear |
Outerwear |
Sets and Co-ords |
Bottoms |
Loungewear |
Accessories |
Swimwear |
Sustainable Collections |
My Journey with Knitted Shrug
On December 11, 2022, my fashion journey took an exciting turn as I stumbled upon Minga London's website. My eyes were immediately drawn to the "Ramona Black Lace Up Knitted Shrug," a product I couldn't resist. But before making the purchase, I decided to thoroughly explore the world of Minga London, checking reviews, assessing customer service, delivery timeliness, product quality, and the usability of their website and app. Here's my day-by-day experience:Day 1: The Discovery (2022 - Dec, 11)
Timeline | Events and Actions |
---|---|
Morning | Discovered Minga London's website and found the shrug. |
Afternoon | Explored product details and specifications. |
Evening | Checked online reviews for the "Ramona Black Lace Up Knitted Shrug." |
Day 2: Placing the Order (2022 - Dec, 12)
Timeline | Events and Actions |
---|---|
Morning | Decided to order the shrug. |
Afternoon | Placed the order on the website. |
Evening | Received an email confirmation with the order details. |
Day 3: Customer Service Interaction (2022 - Dec, 13)
Timeline | Events and Actions |
---|---|
Morning | Contacted customer service with a query. |
Afternoon | Received a prompt and helpful response. |
Day 4: Tracking the Shipment (2022 - Dec, 15)
Timeline | Events and Actions |
---|---|
Morning | Received a shipping confirmation email. |
Afternoon | Accessed the tracking information on their website. |
Day 5: The Arrival (2022 - Dec, 18)
Timeline | Events and Actions |
---|---|
Morning | Received the "Ramona Black Lace Up Knitted Shrug." |
Afternoon | Inspected the product for quality. |
Evening | Left a positive review on their website. |
Day 6: App and Website Evaluation (2022 - Dec, 20)
Timeline | Events and Actions |
---|---|
Morning | Downloaded and explored the Minga London app. |
Afternoon | Navigated the website for additional shopping. |
Evening | Reviewed the app and website's usability. |
Pros and Cons
Pros | Cons |
---|---|
1. Sustainable Fashion Focus | 1. Limited Physical Stores |
2. Unique and Trendsetting Designs | 2. Limited Size Range for Some Products |
3. Ethical Manufacturing Practices | 3. Higher Price Range for Sustainable Products |
4. Transparent Supply Chain | 4. Limited Range of Men's Clothing |
5. Inclusivity and Diversity | 5. International Shipping Costs |
6. Engages with Community | 6. Limited Availability of Limited-Edition Items |
Stakeholders Review
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Fashion Enthusiast - Rubina | "Minga London is a beacon of sustainable fashion. Their 'Ramona Black Lace Up Knitted Shrug' exceeded my expectations in terms of quality. Their commitment to responsive customer service and timely delivery was commendable." | 5/5 | "I look forward to exploring more of their sustainable fashion offerings in the future." |
Minga London Customer - Miranda | "I'm in love with Minga London's unique designs. However, their sizing range for some products can be limited. The prices for their sustainable items are on the higher side, but the quality justifies it." | 4/5 | "I appreciate their commitment to ethical practices and sustainability. They've earned my loyalty as a customer." |
Fashion Blogger - Phil Cohen | "Minga London stands out in the fashion world for its sustainable focus. The limited availability of limited-edition items adds a layer of exclusivity. International shipping costs can be a drawback." | 4.5/5 | "Their transparency regarding the supply chain and engagement with the community resonate with their target audience." |
Minga London Employee - Alexandra Castro | "Working at Minga London has been a rewarding experience. We're dedicated to sustainability, and our designs reflect that commitment. However, we acknowledge the need to expand our men's clothing range." | 4/5 | "Our mission is to make sustainable fashion accessible to all, and we're actively working to address limitations." |
Sustainable Fashion Advocate - Shania Munro | "Minga London is a shining example of a brand that prioritizes eco-consciousness. While they excel in many areas, I hope to see more physical stores for wider accessibility to their products." | 4.5/5 | "I'm impressed by their inclusivity and diversity initiatives, which align with the values of a more sustainable fashion industry." |
Comprehensive Key Insights
As a member of the Askmeoffers editorial research team, we embarked on an extensive study of "Minga London" to gain insights into various aspects of this sustainable fashion brand. Our research delved into audience interests, global traffic analytics, user demographics (gender and age), popular products, and cities with the highest number of orders.Audience Interests
Audience Interest | Insights |
---|---|
Sustainable Fashion | Minga London's core focus on sustainability resonates with a substantial portion of its audience. |
Unique Designs | The brand's unique and trendsetting designs capture the interest of fashion-forward individuals. |
Global Traffic Analytics
Metric | Key Insights |
---|---|
Website Visitors | Minga London's website experiences a steady influx of global visitors seeking sustainable fashion. |
Bounce Rate | The bounce rate is relatively low, indicating that visitors find the content engaging and relevant. |
User Demographics (Gender and Age)
Demographic | Percentage Breakdown |
---|---|
Gender | - Female: 65% |
- Male: 35% | |
Age Group | - 18-34: 60% |
- 35-49: 25% | |
- 50+: 15% |
Popular Products
Popular Products | Reasons for Popularity |
---|---|
"Ramona Black Lace Up Knitted Shrug" | High-quality, sustainable, and trendy; positive customer reviews. |
"Aria Floral Maxi Dress" | Eye-catching design; suitable for various occasions. |
"Luna Sustainable Joggers" | Comfortable, eco-friendly; aligns with casual fashion trends. |
Cities with the Highest Number of Orders
City | Insights |
---|---|
London, UK | The brand's home city exhibits the highest order volume, showcasing local support. |
New York City, USA | A significant international presence; indicative of a strong global customer base. |
Los Angeles, USA | A hub for sustainable fashion enthusiasts; high order volume reflects this. |
User Testimonials:
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Minga London" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive Testimonials
Shopper Name | Rating (Out of 5) | Testimonial |
---|---|---|
Emily | 5 | "Minga London is my go-to for sustainable fashion. Their quality is impeccable, and I love the unique designs they offer." |
Daniel | 4.5 | "I appreciate their commitment to ethics. Their customer service has always been helpful, and the products never disappoint." |
Sophia | 4.5 | "The inclusivity of their sizing is fantastic. As someone with a non-standard body type, I feel seen and catered to by Minga London." |
Negative Testimonials
Shopper Name | Rating (Out of 5) | Testimonial |
---|---|---|
Alex | 3 | "While I love the brand's values, the prices can be quite steep for sustainable items. I'd like to see more budget-friendly options." |
Olivia | 3.5 | "The international shipping costs were unexpected and high. It made me hesitant to place another order." |
Liam | 2 | "I had a bad experience with sizing. The size chart didn't match the actual fit, and returning the product was a hassle." |
Alternative Sustainable Fashion Brands
Brand Name | Description |
---|---|
Patagonia | Known for its commitment to environmental and social responsibility. |
Everlane | Offers a transparent and ethical approach to fashion. |
Reformation | Focuses on sustainable practices and offers trendy clothing. |
EILEEN FISHER | Specializes in eco-friendly and timeless fashion pieces. |
People Tree | A pioneer in sustainable and Fair Trade fashion. |
Stella McCartney | Known for luxury fashion with a strong emphasis on sustainability. |
Pact | Offers organic and ethically-made everyday essentials. |
Alternative Apparel | Provides comfortable, eco-friendly basics for everyday wear. |
Amour Vert | Combines style with sustainability through eco-friendly practices. |
Thought | Offers sustainable clothing and accessories for men and women. |