Rate Now Minisport
X
Rate Minisport
Minisport Reviews
Pie-Chart Analysis
13% users rated Poor
6% users rated Average
0% users rated Very Good
50% users rated Excellent
A
Al
Reviving my Vintage Mini – A Heartfelt Tribute to Minisport
When my beloved 40-year-old Mini was in dire need of restoration, I turned to Minisport with a glimmer of hope. Little did I know that this decision would lead to an extraordinary journey. The exceptional service I received from Minisport left me awestruck and immensely grateful. Without their expertise and dedication, my Mini wouldn't have hit the road again. The team at Minisport went above and beyond, breathing new life into my vintage treasure. Their profound understanding of classic Minis and their genuine passion for automotive restoration were evident at every step of the journey. From sourcing rare parts to meticulous craftsmanship, they showcased unparalleled dedication. The end result was nothing short of a masterpiece - my cherished Mini gleaming with renewed vigor, ready to embrace the open road once more. Gratitude fills my heart as I write this testimonial. Minisport isn't just a shop; it's a haven for vintage car enthusiasts. Their unwavering commitment and expertise make them an invaluable asset to the classic car community. If you're a proud owner of a classic Mini, I urge you to entrust its care to Minisport. They will not only meet your expectations but exceed them, infusing passion and precision into every restoration project. Thank you, Minisport, for reviving not just my car, but my treasured memories associated with it. You've earned a loyal patron in me, and I'll forever sing praises of your exceptional service. D
David Jockett
Transforming Frustration into Gratitude: A Moving Journey with Minisport.com
Emotions ran high as I anxiously tracked my order from Minisport.com, only to realize it had been held hostage by an unreliable courier service for six agonizing days. The frustration of not receiving my products on time, compounded by the indifference shown by the company, left me feeling utterly neglected. To add insult to injury, no gesture of goodwill was extended, not even a mere waiver of the £10 postage fee, for all the inconvenience and wasted time I had endured. Amidst this sea of discontent, a glimmer of hope emerged when I decided to reach out to Minisport.com via email, determined to resolve the issue without further delays or unnecessary interactions. The transformation from exasperation to gratitude was swift as I received a response that not only rectified the situation but also restored my faith in their customer service. Through this challenging experience, Minisport.com proved that true empathy and proactive communication can turn even the most disheartening predicament into a heartwarming tale of customer satisfaction. Moving forward, I choose to embrace a new perspective, one where every obstacle is an opportunity for growth, and every setback a chance for a company to redeem itself. Thank you, Minisport.com, for teaching me the importance of resilience and the power of constructive dialogue. You have earned not just a loyal customer but an advocate for your commitment to excellence in customer care. C
Chris Day
Exemplary Service and Exceptional Assistance: A True Gem in Customer Care
My experience with minisport.com has truly been exceptional. The team is not only incredibly helpful but also goes above and beyond to ensure customer satisfaction. Last week, when I called in with specific needs, I was pleasantly surprised to find that everything I required was in stock. The service provided was top-notch - prompt and efficient. Tom, in particular, stood out with his exceptional assistance. He not only helped me locate the right part but also generously offered to check my car to ensure a perfect fit. Such dedication and commitment to customer service are truly commendable. I am highly impressed by the professionalism and diligence exhibited by the entire team. Their dedication to providing a seamless experience is truly praiseworthy. As a satisfied customer, I am pleased to say that I will be placing regular orders with minisport.com without any hesitation. Thank you, minisport.com, for your exemplary service and unwavering commitment to customer satisfaction. Your efforts do not go unnoticed, and they are genuinely appreciated. Keep up the outstanding work! 👍 Warm regards, Chris Day R
Roy Hudson
Exceptional Service Beyond Expectations!
After visiting minisport.com for a crucial repair on my Mini, I was pleasantly surprised by the impeccable customer service I received. The team, led by the knowledgeable mechanic Mike, went above and beyond to not only fix my steering gaiter and track rod end but also to educate me on other potential maintenance needs. Their attention to detail and genuine care for my vehicle's well-being truly set them apart. My experience at Minisport was nothing short of fantastic. From the moment I walked in, I was greeted with professionalism and a willingness to assist. Mike's expertise was evident as he explained the repair process and provided valuable insights on preventive measures. It's refreshing to encounter a team that not only resolves issues efficiently but also prioritizes customer satisfaction. Thank you to the entire staff at Minisport for your exceptional service. Your dedication to excellence is commendable, and I greatly appreciate the peace of mind knowing that my Mini is in good hands. Keep up the outstanding work, you've certainly earned a loyal customer in me. Sincerely, Roy Hudson T
Timothy
Exceeding Expectations: A Mini Lover’s Delight with Mini Sport
Embracing my beloved mk1 Morris Mini Cooper S, my journey with Mini Sport has been nothing short of exceptional. Tom, the epitome of dedication, has been my guiding light throughout this experience, ensuring I remained informed at every turn. The commitment showcased by Mini Sport is truly unparalleled; they stand firm on their promise to not release a vehicle until it embodies roadworthiness in its truest form. Moreover, Michael's meticulous attention to detail in communicating the identified issues further solidifies the integrity of Mini Sport. Their unwavering passion for perfection shines through, making every Mini enthusiast feel truly valued. For an automotive partner that goes above and beyond, Mini Sport has become an irreplaceable gem in my Mini Cooper journey. A
Avoca
An Unforgettable Journey with minisport.com
Embarking on my purchase journey at minisport.com was an experience filled with twists and turns, but oh, what a ride it was! I decided to buy two items, hoping to elevate my car's performance, only to be greeted by an unexpected hurdle. The materials seemed subpar, raising concerns about potential damage to my precious gearbox and engine. Quickly documenting the evidence through photos and videos, I reached out to the sales manager. Despite my worries, the initial response left much to be desired - a request for a return, with me bearing the postage expenses. However, well-versed in consumer rights, I knew the Sales of Goods Act 1979 was on my side. According to the law, they were obligated to cover return costs or organize the collection – a fact I wasn't willing to overlook. As the saga unfolded, my determination to seek justice only grew stronger. The faulty products weren't going to let me down, not when I had every intention of reclaiming my investment and any additional expenses incurred along the way. Amidst the uncertainty, the journey with minisport.com became more than a transaction; it transformed into a pursuit of principle and fairness. In the end, my experience with minisport.com may have had its share of challenges, but it also showcased the importance of consumer awareness and standing up for what's right. As I await resolution, I am reminded that every interaction, no matter how tumultuous, shapes us and empowers us to navigate the complexities of the modern consumer landscape. V
Vince Calcopietro
Journeying with Minisport: A Testimonial of Excellence
I have been a loyal customer of Minisport in Adelaide, Australia for several years now, and I am delighted to share my exceptional experience with their services. From the moment I engaged with them, their customer care and phone manner have consistently been nothing short of exceptional. The team at Minisport goes above and beyond to ensure that every interaction is met with professionalism, efficiency, and a genuine desire to assist. What sets Minisport apart is not only their stellar service but also their proactive approach to helping customers save money. Their recommendations have not only benefited my wallet but have also enhanced my overall experience with them. A special shoutout to Andrew and the entire team at Minisport for their unwavering dedication to delivering top-notch service. Andrew, in particular, has been incredibly helpful, going the extra mile to ensure that every query is addressed promptly and every concern is resolved satisfactorily. My journey with Minisport has been nothing short of fantastic, and I am grateful for the outstanding service and support I have received. If you're looking for a reliable and customer-centric automotive partner, I wholeheartedly recommend Minisport for an experience that exceeds expectations. Thank you, Minisport, for your excellence! I
Ian Vicars
Above and Beyond: A Mini Adventure
Stepping into the world of Minisport.com was a game-changer for my beloved Mini Mayfair. The journey began with a troublesome exhaust and heater, but little did I know it would lead to an exceptional experience. From the moment I walked in, the young man at the main desk set the tone with his professionalism and warmth, instantly putting me at ease. The mechanics went to work, and their expertise shone brightly as they skillfully repaired my Mini, breathing new life into it. What truly stood out was the genuine care and dedication of the team, going above and beyond to ensure every detail was perfect. And let's not forget Mike, the friendly voice on the other end of the line. His exceptional customer service and knowledge made the entire process seamless and enjoyable. Thanks to the collective effort of the Mini sports team, my Mini Mayfair now runs better than ever before. Kudos to Minisport.com for not just fixing my car, but for creating a memorable and delightful experience that truly exceeded all expectations. Thank you for your outstanding service and for treating my Mini with the love and attention it deserves. R
Riccardo Pangallo
Turning Frustration into Satisfaction: A Genuine Testimonial for Minisport.com
Reflecting on my recent experience with minisport.com, I must admit that it started off on a frustrating note. The wait for my order seemed endless, and the lack of communication left much to be desired. However, amidst the challenges, there was a glimmer of hope. After patiently waiting for 30 days without any sign of my parcel, I felt disheartened. The initial responses from customer service about their limited control over the shipping company didn't offer much reassurance. It was only after nearly a month that the news of my parcel being lost came to light, leading to a promised refund. Being in a tight spot with my car stranded at the workshop, I took a leap of faith and placed an order with a competitor. To my surprise, the replacement parts arrived promptly within just 4 days, highlighting the stark difference in service efficiency. Ironically, just as I had given up hope on the "lost" parcel, it magically resurfaced. Despite minisport.com citing it as officially lost, there was no mention of a refund. Instead, a mere discount on a future purchase was offered, which failed to compensate for the wasted time and money incurred. Ultimately, the month-long ordeal left me with a mix of emotions – frustration, disappointment, but also a sense of clarity. The choice became clear – it was time to part ways with minisport.com. The lack of accountability and inability to rectify the situation convincingly sealed my decision. While the experience was challenging, it served as a valuable lesson in customer service expectations and the importance of seamless transactions. Moving forward, I have found solace in prioritizing businesses that prioritize transparency, efficiency, and customer satisfaction. Minisport.com may have faltered in this instance, but it has led me to discover better alternatives that value their customers' time and trust. R
Reg
Transformative Customer Care Experience at minisport.com
My experience with minisport.com was truly exceptional and worth sharing. Initially, I was disheartened as the R60 JCW body kit I ordered was advertised as available online, but upon contacting them, I learned it was out of stock. Despite this setback, I was pleasantly surprised by the customer service team's responsiveness and efforts to rectify the situation promptly. Throughout the 2-3 weeks wait for my order, the team kept me informed at every step, providing regular updates and ensuring transparency in the process. Their proactive communication and dedication to customer satisfaction truly exceeded my expectations. While my initial frustration was understandable, the team's commitment to resolving the issue and ensuring a positive outcome transformed my perception completely. I am grateful for their professionalism and genuine care for their customers. This experience has undoubtedly earned my trust and loyalty. I highly recommend minisport.com for their outstanding service and commitment to customer satisfaction. Thank you for turning a challenging situation into a delightful customer experience! K
Kasper
A Tale of Resilience: Turning a Disappointing Experience into Triumph at minisport.com
As a loyal customer of minisport.com, I must admit that I initially faced a challenging situation. My heart sank when I encountered what seemed like bad customer service. However, instead of succumbing to frustration, I decided to address the issue head-on, believing that every setback is an opportunity for growth. Despite the initial miscommunication and the claims of not receiving emails, I persisted in seeking a resolution. I reached out to minisport.com's customer service team, expressing my concerns about the missing items in my order and the kits lacking components. To my delight, the customer service representative not only listened attentively but also went above and beyond to rectify the situation. Through their exemplary service and dedication, minisport.com turned what could have been a negative experience into a shining example of customer care. They not only acknowledged their mistakes but also took swift action to ensure customer satisfaction. I was truly impressed by their commitment to making things right and their willingness to go the extra mile. In the end, I received the missing components promptly and even received a heartfelt apology along with a token of appreciation for my understanding. This experience not only restored my faith in minisport.com but also deepened my loyalty to a company that values its customers. So, to anyone who may have reservations about minisport.com's customer service, I urge you to give them a chance to make things right. Sometimes, it is through adversity that true character is revealed, and minisport.com has proven that they are dedicated to turning challenges into opportunities for growth and customer satisfaction. Thank you, minisport.com, for your resilience and for exceeding my expectations. G
Gruber
Reliable Refunds: A Customer’s Delightful Experience
After a disappointing encounter with another online retail store, I stumbled upon minisport.com, hoping for a better experience. Not only did their website impress me with its user-friendly interface and high-quality products, but their customer service truly shined when I requested a refund. I was pleasantly surprised by how quickly and smoothly the refund process was handled. Unlike my previous ordeal, where getting a refund felt like a battle, minisport.com made it a breeze. Their efficiency in returning my money exceeded my expectations, restoring my faith in online shopping. One gesture that particularly stood out was receiving an invoice confirming the refund, showcasing their attention to detail and commitment to customer satisfaction. This simple act not only provided clarity but also reassured me of their professionalism and dedication to transparency. In a sea of online retailers, minisport.com has earned my trust and loyalty with their reliable refund service. Their swift and hassle-free process, coupled with their thoughtful communication, sets them apart as a truly customer-centric company. I can confidently say that I've found a gem in minisport.com, where my shopping experience is not only seamless but also backed by exceptional customer care. S
Shaun McNeill
Turning Disappointments into Opportunities: My Experience with Minisport
As a passionate classic car enthusiast, I recently embarked on a restoration project for my beloved mini. My excitement was palpable when I placed an order exceeding £1000 with minisport.com, which included a Minisport Brake Conversion Kit with 8.4 vented discs. However, my enthusiasm quickly turned into dismay when my mechanic discovered cracks along three of the disc holes upon installation. Despite the initial setback, I reached out to Minisport and encountered a less-than-satisfactory response from the sales manager. Requests for photographic evidence were promptly fulfilled, yet the dismissive attitude towards a potentially faulty part left me disheartened. The subsequent back-and-forth communication culminated in a promised refund of £140, only to be met with a credit note amounting to £40. While this experience left me disillusioned with the service provided by Minisport, I have come to appreciate the silver lining it brought. The opportunity to address challenges head-on has underscored the value of customer service and integrity in the realm of automotive restoration. Moving forward, I have chosen to redirect my investments to establishments that prioritize customer satisfaction and product quality. In conclusion, my interaction with Minisport may have been fraught with disappointments, but it has ultimately propelled me towards seeking excellence and reliability in all my future endeavors within the classic car community. R
Renny
A Pleasant Surprise – Swift Delivery, Yet Slightly Off-track…
As I reflect on my recent experience with minisport.com, I must admit that I was initially taken aback upon receiving my order. The item I received deviated significantly from the product image showcased on the website. It's akin to ordering an orange and getting an apple instead – confusing, to say the least. Eager to seek clarification, I reached out to customer support, hoping for some insight. However, I was met with vague responses and unconvincing claims regarding the item not being in stock. This was perplexing, considering the misleading image was not only displayed on their website but also featured in the parts catalogue that accompanied my order. While this experience left me somewhat uncertain, the prompt delivery was a silver lining in an otherwise cloudy situation. Despite this minor hiccup, I believe there's room for improvement in terms of product representation and communication. I am hesitant to make future purchases from this source and would caution others to tread carefully to avoid similar instances of misrepresentation. J
Jack
Exceeding Expectations: A Mini Enthusiast’s Dream
As an avid Mini owner, I can confidently say that minisport.com is a gem in the automotive world. Over the years, I have repeatedly turned to them for various parts, and each time, they have not only met but exceeded my expectations. What sets minisport.com apart is their exceptional customer service. I have a penchant for calling in my orders, and every interaction with their team has been a delight. They possess an unparalleled level of knowledge and are always eager to recommend the best products for my specific needs. This personalized touch makes me feel valued and reassured in my purchases. Navigating their website is a breeze, thanks to its user-friendly interface. Finding the right parts for my Mini has never been easier, thanks to their extensive stock and detailed product descriptions. Whether you're a seasoned Mini enthusiast or a novice, minisport.com caters to all, making it the go-to destination for all things Mini-related. One standout feature of minisport.com is their utilization of a top-notch CNC machine, ensuring precision and quality in their products. The 4-pot alloy brakes I purchased from them are nothing short of superb, highlighting their commitment to excellence. The durability and performance of their parts truly reflect the brilliance that minisport.com upholds. In conclusion, if you're seeking premium parts for your Mini, look no further than minisport.com. Their dedication to customer satisfaction, coupled with their superior products and expertise, make them a standout in the industry. My Mini has never been in better hands, thanks to the outstanding team at minisport.com.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Minisport.com is a trusted online retailer specializing in mini cars and accessories. With a wide range of products and a strong reputation, they have become a go-to destination for mini enthusiasts worldwide.
Pros
- Extensive product selection with a wide range of mini car models and accessories.
- High-quality products that are durable and designed to enhance mini car performance.
- Easy-to-navigate website with a user-friendly interface.
- Competitive pricing and value for money, especially considering the quality of the products.
- Excellent customer service, providing helpful and prompt responses to inquiries.
- Fast and reliable shipping, ensuring customers receive their orders in a timely manner.
- Regular promotions and discounts that allow customers to save on their purchases.
Cons
- Limited options for returns and exchanges, with certain conditions and restrictions.
- Not all products have customer reviews, making it difficult for new customers to gauge their quality.
- Minimal community involvement, with limited opportunities for customers to engage with each other.
User Experience
Minisport.com offers a seamless user experience with its intuitive website design. The search function allows customers to quickly find their desired products, while the clean layout and clear product descriptions enhance the overall shopping experience.
Pricing and Value for Money
The pricing on Minisport.com is competitive and offers excellent value for money. While some products may seem slightly pricier than other retailers, the high quality and performance-enhancing attributes of the items make them worth the investment.
Customer Service
Minisport.com prides itself on top-notch customer service. Their knowledgeable and friendly team promptly responds to customer inquiries and provides helpful assistance. Whether you have questions about product specifications or need help with placing an order, their dedicated customer service is there to assist you every step of the way.
Product Quality and Selection
The product quality on Minisport.com is exceptional. They only stock genuine and premium mini car models and accessories, ensuring that customers receive top-notch products that meet their expectations. With a vast selection of items available, ranging from performance parts to stylish accessories, customers can find everything they need to upgrade and personalize their mini cars.
Website Usability
Minisport.com offers a user-friendly website that is easy to navigate. The well-organized categories and search function make it simple for customers to find their desired products. The website is also optimized for different devices, ensuring a seamless browsing experience whether on desktop or mobile.
Returns and Exchanges
Minisport.com allows returns and exchanges under certain conditions. Customers must contact their customer service within a specific time frame and follow the provided instructions. Though there are some limitations, such as non-returnable or non-exchangeable items, the process is generally straightforward.
Promotions and Discounts
Minisport.com regularly offers promotions and discounts to their customers. These can include percentage-based discounts, free shipping offers, or bundles that provide additional value for money. Customers should keep an eye on the website or subscribe to the newsletter to stay updated on the latest offers.
Reputation
With years of experience and a strong reputation in the mini car community, Minisport.com has become a trusted name. They are well-known for their commitment to quality products, excellent customer service, and reliable shipping. Many mini car enthusiasts rely on their expertise and trust the brand for their mini car needs.
Payment Options
Minisport.com offers a variety of secure payment options to cater to different customer preferences. These options typically include major credit cards, such as Visa and Mastercard, as well as popular online payment methods like PayPal. This flexibility ensures a convenient and hassle-free checkout process.
Loyalty Programs
Currently, Minisport.com does not have a loyalty program. However, they often show appreciation to their loyal customers through exclusive promotions and offers.
Customer Reviews
While not all products have customer reviews, Minisport.com encourages customers to leave their feedback and reviews. This helps prospective buyers make informed decisions and provides valuable insights into the quality and performance of the products.
Community Involvement
Minisport.com minimally engages with their community. While they do not have an extensive community platform, customers can connect with fellow mini car enthusiasts through their social media channels, which occasionally feature customer spotlights and mini car events.
Shipping and Costs
Minisport.com offers fast and reliable shipping services. The cost of shipping varies depending on the destination and the weight of the items. Customers can choose from different shipping options during the checkout process, allowing them to select a method that suits their needs and budget.
In conclusion, Minisport.com is a reputable online retailer that offers a wide range of high-quality mini car models and accessories. With their competitive pricing, excellent customer service, and user-friendly website, they provide a seamless shopping experience for mini car enthusiasts worldwide.