Minted Reviews

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89 Reviews

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Exemplary Customer Service that Exudes Professionalism and Friendliness

My experience with minted.com left me thoroughly impressed with their customer service team. Their professionalism, helpfulness, and friendliness shone through every interaction, making me feel valued as a customer. The genuine concern they expressed regarding the completion and timely delivery of my order went above and beyond my expectations. Not only does minted.com excel in customer service, but they also provide a seamless and enjoyable process for designing a variety of paper products, home decor, and gifts. Their attention to detail and commitment to customer satisfaction truly sets them apart from other companies in the industry. I highly recommend minted.com for their exceptional customer service and top-notch products. Thank you for making my shopping experience a memorable and delightful one!

Unforgettable Wedding Invitations Journey with Minted

As I embarked on my wedding invitations journey with Minted, I was greeted by a team of exceptional individuals who went above and beyond to make my vision a reality. From the moment I placed my order to the meticulous customization process, every step was met with unparalleled professionalism and expertise. The end result was a stunning ensemble that captured the essence of our special day flawlessly. I cannot recommend Minted enough for their impeccable service and attention to detail. Solange & Robert, November 2021.

Minted Exemplifies Exceptional Customer Service

Allow me to share my experience with Minted.com, where a slight issue on my order unfolded. Despite the hiccup, the Minted team swiftly tackled the situation with unparalleled responsiveness and professionalism. Although the error was likely on my end, their dedication to resolving it promptly left me thoroughly impressed. In a world where customer service often falls short, Minted stood out as a beacon of reliability and efficiency. Their seamless handling of my concern not only rectified the issue but also surpassed my expectations. From start to finish, Minted demonstrated a commitment to customer satisfaction that is truly commendable. I am delighted with the outcome and grateful for the exceptional service provided by Minted. This experience solidified my trust in their brand, and I wholeheartedly recommend Minted.com to anyone seeking top-notch products and unparalleled customer support. Thank you, Minted, for setting the standard in exemplary service delivery.

Inspired by Love: A Praise-Worthy Wedding Consultation Encounter

Embarking on the journey of wedding planning can be overwhelming, but my experience with minted.com’s Wedding Consultation Appointment was nothing short of magical. Travis, with his exceptional customer service and warm demeanor, transformed a simple appointment into a delightful conversation filled with valuable insights and detailed explanations. His genuine care and attentiveness left me feeling not just satisfied but truly heard and understood. Recommending Travis for anyone in search of stationery guidance is an understatement; he truly is a gem worth cherishing in the bustling world of wedding preparations. My heartfelt gratitude to minted.com for connecting me with such a remarkable individual.

An Honest Journey with Minted: Turning Hiccups into Positives

Upon receiving my order from Minted.com, I encountered some unexpected hurdles that cast a shadow on what should have been a joyous moment with my wedding invitations. The stress and disappointment lingered, prompting me to share my review. However, Minted's response was a game-changer. Their proactive approach in addressing my concerns truly showcased their commitment to customer satisfaction. They reached out, acknowledged the missteps, and made amends, which left a lasting impact on me. Initially drawn to Minted for their promised quick turnaround time with rush shipping, I eagerly awaited my order. Despite paying extra and promptly approving my proof, the delivery fell short of expectations, arriving several days later than assured. This delay not only dampened my excitement but also left me questioning my choice. The confusion and misinformation from customer service agents further added to the frustration. Reflecting on the entire experience, I am grateful for Minted's efforts to rectify the situation. Their genuine care and dedication to resolving issues have turned what could have been a negative review into a testament of their customer-centric approach. While challenges may arise, it is how they are addressed that truly matters. Thank you, Minted, for transforming setbacks into opportunities for improvement and for restoring my faith in your brand.

Exquisite Elegance and Effortless Assembly: A Love Letter to Minted

Diving into the world of Minted for our wedding invitations was an unforgettable journey, filled with sheer delight and impeccable customer service. From the first click to the final product, every interaction with Minted exuded excellence and professionalism. The customer service team deserves a standing ovation for their unwavering support and assistance. They were not just helpful; they were extraordinary. Patiently guiding me through each detail of editing my wedding invitation design, they ensured that my vision was flawlessly translated onto paper. Their meticulous attention to my requests for text placement, color schemes, and gold foiling truly elevated the entire process, making it a seamless and enjoyable experience. The moment I laid eyes on my wedding invitations, it was pure magic. The simplistic yet sophisticated design exuded a timeless charm, with intricate details that added a touch of opulence. As I meticulously assembled each invitation following the surprisingly easy instructions provided, a wave of appreciation washed over me. What seemed like a daunting task turned into a therapeutic and fun activity, accompanied by my favorite Netflix movie playing in the background. The final result? A collection of wedding invitations that went beyond my wildest dreams. Every piece was a masterpiece, a testament to Minted's dedication to perfection and creativity. As I held the finished invitations in my hands, I couldn't help but marvel at the beauty and elegance they exuded. Minted, thank you for transforming my wedding invitation journey into an unforgettable experience. Your commitment to quality, exceptional customer service, and effortless assembly process have truly set you apart. I am beyond grateful for the masterpiece you have created for my special day.

Exemplary Customer Service and Top-Quality Printing

As a patron of minted.com, I am thrilled to share my exceptional experience with their customer service team. From the moment I reached out with inquiries to the final delivery of my printed cards, the support I received was nothing short of outstanding. Not only did minted.com provide great customer service, but the finished printed cards surpassed my expectations in terms of quality. The attention to detail and print clarity truly made my cards stand out. I couldn't be happier with the overall printing and delivery process. Thank you, minted.com, for not only meeting but exceeding my expectations. I highly recommend minted.com to anyone in search of top-notch printing and remarkable customer service.

Exemplary Service and Unwavering Support from Minted

I cannot express my gratitude enough for the exceptional customer service I received from Minted. As a loyal customer, I have always appreciated the seamless address management system and the stunning designs offered on their platform. When I realized I had made a critical error on my New Year's card order by inputting the wrong year, I was devastated. However, Minted's response was truly remarkable. Despite the mistake being entirely mine, Minted's team went above and beyond to rectify the situation. Their prompt and empathetic handling of the issue reassured me that they genuinely cared about my satisfaction. The representatives, Sarah and Barbara, alongside "The Minted Team," displayed a level of dedication and professionalism that is rare to find in today's business landscape. Not only did Minted offer to reprint and ship 110 new cards to me at no additional cost, but they also managed to turn this around within hours, even on a Saturday. This level of attentiveness and commitment to customer satisfaction is truly commendable. Furthermore, the quality of Minted's products has always been impeccable. The colors are true to what is displayed on the website, and the designs have never failed to impress. Our collection of Minted cards throughout the years encapsulates the beautiful journey of our family, and I am grateful to have found a company that not only delivers outstanding products but also unwavering support. I wholeheartedly recommend Minted to anyone in search of a company that prioritizes its customers and consistently delivers exceptional service. Thank you, Minted, for your unparalleled care and understanding. You have undoubtedly earned my trust and loyalty for years to come. Sincerely, Judy B

Unparalleled Selection and Quality

I can't help but gush over the incredible selection of designs at minted.com. The array of options is not only extensive but also absolutely gorgeous. What's more, the ease of customizing these designs is simply unmatched. The best part? The turnaround time is unbelievably fast, and the quality is nothing short of delightful. I am thoroughly impressed with Minted and cannot recommend them highly enough!

Exceptional Customer Service and Timely Delivery!

I can't thank Minted.com enough for their exceptional customer service and timely delivery. When I received the new membership kit, I initially thought there was a mix-up with my order. However, the support team immediately sprang into action to reassure me that my main order was on its way. Their follow-up and genuine concern truly amazed me. Not only did I receive my order on time, but I also ended up enjoying the new member packet once I realized it was meant for me. The seamless resolution of the initial confusion, coupled with the high-quality products, has made me a loyal customer of Minted.com. I highly recommend their services to everyone seeking a hassle-free and delightful shopping experience.

Unmatched Customer Care: A Review of Minted.com

Let me start by saying that my experience with Minted.com was nothing short of excellent. When I initially received the new membership kit, I was a bit confused and thought it was the wrong package. However, the support team at Minted.com quickly sprang into action to reassure me that my main order was en route. Their follow-up and genuine concern truly exceeded my expectations. Not only did I receive my order on time, but I also had the opportunity to explore and appreciate the contents of the new member packet once I realized it was meant for me. The attention to detail and personalized touch in their customer care left a lasting impression on me. Thank you, Minted.com, for going above and beyond to ensure customer satisfaction. I wholeheartedly recommend Minted.com to anyone looking for quality products and exceptional service.

Unparalleled Paper Quality and Exceptional Customer Service

Minted.com exceeded all of my expectations. After sampling various options from different vendors, Minted stood out as the absolute best choice due to its unmatched paper quality and customization options. Their sample box was incredibly helpful in making my decision. The paper quality truly impressed me, however, there was a minor issue with the ink color on the envelopes. Upon contacting their customer service, they promptly sent me replacements at absolutely no cost, arriving within 72 hours. This level of dedication and care truly sets Minted apart, and I couldn't be happier with my experience.

Unmatched Quality and Top-Notch Service at Minted

As a meticulous shopper scouring through endless options for my special event invitations, I stumbled upon Minted.com. Let me tell you, the paper quality, the attention to detail, and the personalized touches truly set Minted apart. After dabbling with various samples from different platforms, Minted emerged as the clear winner. Their sample box was a game-changer, offering me a comprehensive view of all my choices. The moment I held the invitations in my hand, I could feel the luxuriousness of the paper – a testament to Minted's commitment to excellence. However, a minor hiccup surfaced when I noticed an ink color error on the envelopes. Despite this, my experience took a positive turn when I reached out to their customer service team. To my surprise, within a mere 72 hours, Minted not only acknowledged the mistake but also swiftly dispatched replacements – all at zero additional cost. Their proactive approach to rectifying the issue left me thoroughly impressed and reassured of their dedication to customer satisfaction. I can confidently say that Minted not only met but exceeded my expectations, leaving me a delighted and loyal customer. Thank you, Minted, for going above and beyond to create a seamless and enjoyable experience.

Exceedingly Disappointed with Minted.com: Promise Broken

After eagerly placing an order with minted.com for a special Christmas gift, I found myself in a frustrating predicament. The promise of a pre-Christmas delivery was the key factor in my decision to choose this company. However, my excitement turned into disappointment when the delivery date suddenly changed to post-Christmas. Despite reaching out to their customer service, the situation only worsened. The delivery date on my account was manipulated, and the subsequent updates only led to further delays. As days turned into weeks, the delivery date seemed to recede further into the future. Despite the reassurances of the customer service representative, my order remains elusive, still in production even a month after the initial purchase. The current estimated delivery date of 12/29 feels like a cruel irony. Regrettably, this experience has left me exceedingly disappointed. The broken promise and the lack of transparency from the customer service team have shattered my trust. Regardless of the eventual outcome of the ordered piece, I am compelled to forgo any future engagements with this company. The dream of a perfect Christmas gift has been overshadowed by the mishandling of my order, and it is a disillusioning experience I am hesitant to revisit.

Exceeded Expectations: A Customer’s Heartfelt Experience with Minted.com

As a customer of Minted.com, I must express my genuine delight with the exceptional service and products received. Initially skeptical due to a negative review, I took a leap of faith and was pleasantly surprised. Despite a slight hiccup with the delivery date, the customer service team went above and beyond to rectify the situation promptly. Upon contacting customer service regarding a delay in delivery, I was met with a compassionate and understanding representative who not only updated my delivery date but also ensured constant communication throughout the process. Witnessing the delivery date fluctuate was disheartening at first, but their transparency and commitment to resolving the issue eased my concerns. Despite the unforeseen delay, the quality and craftsmanship of the product I received surpassed my expectations. The attention to detail and personalized touch truly made the wait worthwhile. Every aspect of the piece, from design to delivery, reflected Minted.com's dedication to customer satisfaction. In conclusion, my experience with Minted.com has been nothing short of exceptional. I am grateful for the exceptional customer service, high-quality products, and overall professionalism displayed by the team. This positive encounter has solidified my loyalty, and I eagerly anticipate future interactions with Minted.com. Thank you for exceeding my expectations and restoring my faith in exemplary service.