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1% users rated Poor
1% users rated Average
4% users rated Very Good
78% users rated Excellent
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nandni sienna
Turning disappointment into delight: A heartfelt testimonial for Mirraw
As I eagerly awaited my order from Mirraw.com, excitement turned to dismay as days turned to weeks without any sign of delivery. With an important event looming just a day away, my heart sank as I realized the parcel had not even reached my country according to the tracking details. Disappointment gripped me, and frustration mounted with each unsuccessful attempt to seek help from the customer service desk. It felt like I was at a loss, not just of my money but also of the trust I had placed in the brand. However, just as I was bracing myself for a negative experience, a glimmer of hope emerged. The team at Mirraw went above and beyond to rectify the situation. Through their prompt and empathetic response, they not only expedited the delivery but also offered a heartfelt apology for the inconvenience caused. Their commitment to turning my experience around truly touched my heart. The clothes arrived just in time for my event, and the quality surpassed my expectations, redeeming my faith in the brand. Mirraw's exceptional customer service transformed what could have been a tale of disappointment into one of delight. Their sincerity and dedication to customer satisfaction have not gone unnoticed, and I am grateful for their efforts in ensuring a positive outcome amidst initial challenges. Thank you, Mirraw, for showing that even in moments of adversity, excellence shines through with genuine care and commitment. S
Shachi
A gem in the rough, finds the silver lining
My experience with mirraw.com was unlike any other, and despite facing some challenges, I can't help but appreciate the positive aspects that shone through. While there were hiccups with the delivery process and some items arrived damaged, the customer service team went above and beyond to address my concerns. Although it took time to resolve the issues, their dedication in finding a solution was truly commendable. Despite the initial frustrations, the quality of the products and the efforts of the team to rectify the situation turned my disappointment into satisfaction. I believe that in every setback lies an opportunity for improvement, and mirraw.com certainly proved that they value their customers' satisfaction above all else. M
Melanie Liew
Overcoming Adversity: A Tale of Resilience and Transformation
Our journey with Mirraw.com was one of unexpected challenges and unwavering determination. Initially drawn in by the allure of their beautiful lehengas, we faced disappointment as our order arrived ill-fitting despite meticulously following their measurement guidelines. The frustration mounted as communication hurdles seemed insurmountable, leaving us in a state of despair. However, amidst this chaos, a glimmer of hope emerged as their customer support acknowledged their mistake, albeit with initial reluctance. Navigating through setbacks, we found ourselves in a race against time, seeking alterations in a distant land. The craftsmanship fell short, requiring extensive modifications that overshadowed the garment's original cost. Despite the ordeal, we remained steadfast, persevering through the ordeal of misaligned patterns and subpar seams. This journey, though tumultuous, has taught us the value of patience and resilience. While the road was arduous, we emerged stronger, with a newfound appreciation for attention to detail and customer care. Mirraw.com may have faltered in their initial delivery, but the growth and transformation that ensued hold a beauty that transcends mere fabric. While our tale may be one of struggle, we choose to see it as a testament to the human spirit's capacity for adaptation and growth. Our voices shall not fade into silence, but serve as a beacon of caution and inspiration for those embarking on their online shopping odyssey. Let our experience be a reminder that even amidst adversities, there lies the potential for renewal and redemption. N
Naazia
Above and Beyond: A Testament to Exceptional Care
Sharing my recent experience with mirraw.com – I must highlight the exemplary customer service provided by Mohit. His dedication and patience shone through as he meticulously addressed all my queries, ensuring I felt valued and understood. The prompt responses reassured me, leading to a seamless shopping experience. It's heartening to encounter such genuine care in today's fast-paced world. Now, eagerly anticipating the arrival of my order, filled with gratitude for the personalized touch that made all the difference. Highly recommend Mirraw for their exceptional service and attention to customer satisfaction! M
Mamta Varsani
Exquisite Necklace Sets Exceeded My Expectations
My experience with Mirraw.com was nothing short of exceptional. I recently ordered two necklace sets, and to say that I was impressed would be an understatement. The pieces I received were not only beautiful in the pictures but even more breathtaking in person. The attention to detail and quality of craftsmanship truly exceeded my expectations. What set Mirraw.com apart was their lightning-fast delivery. I was pleasantly surprised by how quickly my order arrived, allowing me to adorn myself with these stunning necklaces sooner than anticipated. Overall, I cannot recommend Mirraw.com enough. Their dedication to providing high-quality jewelry and excellent customer service has won me over as a loyal customer. I look forward to exploring more of their collections in the future. H
Hema
Unparalleled Quality and Service That Exceeds Expectations!
Having recently experienced the exceptional service provided by Mirraw, I cannot help but sing their praises. From the moment I placed my order, I was impressed by the seamless process and prompt delivery. The custom stitching of my dresses surpassed all expectations; each garment fitted like a dream, showcasing expert craftsmanship. Not only did Mirraw deliver on quality, but their attention to detail truly sets them apart. I am delighted with my purchases and have already recommended Mirraw to numerous friends who, like me, seek nothing but the best in fashion. The personalized touch and care put into each item truly make Mirraw stand out in the world of online shopping. Thank you, Mirraw, for a truly memorable shopping experience! K
Kv
Exemplary Quality and Service at Mirraw.com
From the moment I stumbled upon Mirraw.com, I was enamored by their vast collection of stunning designs. After placing an order (No: M717506321), I eagerly awaited the arrival of my blouse, envisioning how it would complement my wardrobe. However, upon its arrival, my excitement turned to disappointment as the blouse was stitched with completely incorrect details. Despite this initial setback, I was truly impressed by the swift and efficient response from the customer service team. Vinay, Fatima, and Ruchi were not only aware of the issue but diligently worked to rectify it. Their dedication to resolving the issue was evident as they went above and beyond to ensure my satisfaction. The stitching department quickly acknowledged their fault and took full responsibility for the error. What truly set Mirraw.com apart was their exemplary after-sales service. They not only addressed the issue promptly but also ensured that I was kept informed every step of the way. I initially reached out through the chat feature, and although there were some initial delays, the team made sure to keep me updated on the progress. Despite a slight hiccup in communication, once I escalated the matter, Vinay personally took charge and vowed to resolve the issue promptly. True to his word, he investigated the matter thoroughly and kept me informed throughout the process. In a world where customer service often falls short, Mirraw.com truly exceeded my expectations. Their commitment to quality, attention to detail, and dedication to customer satisfaction are truly commendable. I can confidently say that Mirraw.com has won me over not just with their beautiful designs, but with their unparalleled service as well. Thank you, Mirraw.com, for turning a potential mishap into a shining example of exceptional customer service. N
Nafisa Rahamathulla
Transformative Shopping Experience at Mirraw – A Testimonial of Delight
Embarking on my virtual shopping spree at Mirraw was a decision I'll forever cherish. The ease of navigation on their website truly sets them apart - from browsing through a plethora of products to seamlessly making my payment, every step was a breeze. What truly impressed me was the exceptional customer service - a team that goes above and beyond to ensure customer satisfaction. The personalized touch in every interaction left me feeling valued and appreciated. Moreover, the quality of the products I received surpassed my expectations. The attention to detail and craftsmanship in each item showcased the dedication Mirraw puts into curating their collection. Overall, my shopping journey with Mirraw was not just about buying products; it was an experience that left me feeling truly elated. Kudos to the entire team for their remarkable service and exceptional range of products. I'm certainly looking forward to my next shopping spree with Mirraw! A
Aavi
Above-and-Beyond Customer Service at Mirraw.com
I cannot express enough gratitude for the exceptional assistance I received from Vickey at Mirraw.com. Their easy chat system and professional guidance made my shopping experience a breeze. Vickey went above and beyond to ensure that my order was completed smoothly and efficiently. Their A+ service truly set the standard for customer care. I wholeheartedly believe that Vickey deserves recognition and a raise for their outstanding commitment to customer satisfaction. Thanks to Vickey, my shopping experience was not only easy but also the best one I have ever had. Mirraw.com is fortunate to have such dedicated and skilled individuals like Vickey on their team. Thank you once again for making my day and restoring my faith in exceptional customer service. R
Rhea G
Transformed by Mirraw: The Ultimate Shopping Haven
Stepping into the virtual aisles of Mirraw was like entering a treasure trove. With each click, a world of exquisite products unraveled before my eyes. Every purchase was a delight, a piece of perfection delivered to my doorstep. Mirraw, with its top-notch quality and impeccable service, has not just met but surpassed all my expectations. Kudos to the exceptional team behind Mirraw for curating such a phenomenal collection! My gratitude knows no bounds as I eagerly anticipate my next Mirraw marvel. Thank you, Mirraw, for transforming my shopping experience into sheer bliss! 🌟 B
Baishaki Malakar
Unmatched Value and Quality: A Shopper’s Paradise at mirraw.com
When it comes to finding the perfect balance between price and quality, mirraw.com has truly set the bar high. As a frequent shopper on their platform, I have always been delighted by the unbeatable prices they offer without compromising on the quality of their products. Every time I place an order on mirraw.com, I am consistently impressed by the exceptional value I receive. The vast array of items available at such reasonable prices make it a shopper's paradise. Whether I'm looking for trendy accessories or elegant clothing pieces, mirraw.com never fails to exceed my expectations. Moreover, the superior quality of their products has never ceased to amaze me. Each time my package arrives, I am greeted with items that not only look stunning but also withstand the test of time. The attention to detail and craftsmanship in every product showcase the dedication of mirraw.com towards providing nothing but the best to their customers. In conclusion, mirraw.com has become my go-to destination for all my shopping needs, thanks to their unmatched value and quality. If you're looking for a seamless shopping experience that offers both affordability and excellence, look no further than mirraw.com. Shopping here is not just a transaction; it's an unparalleled journey of discovering incredible products at prices that won't break the bank. S
Shamala
A Genuine Gem – Nida and Team Mirraw Shine Bright!
Let me take a moment to express my heartfelt appreciation for the exceptional service provided by Nida and the entire team at Mirraw. It's not every day that you come across a customer service experience that truly exceeds expectations, but my recent interaction with Nida left me in awe. When placing an order on Mirraw.com, I was delighted with the prompt delivery of the items I had selected. However, there was one item that unfortunately had to be cancelled due to unavailability. While this could have been a disappointing moment, Nida's professionalism and dedication turned it into a positive experience. She promptly reached out to me, informed me about the situation, and ensured that the refund process was seamless and efficient. Nida's attentiveness and commitment to customer satisfaction truly set her apart. Her personalized approach made me feel valued as a customer, and her efforts to address any concerns promptly were truly commendable. It's rare to encounter such genuine care and consideration in customer service, and Nida exemplifies these qualities effortlessly. Thank you, Nida, for turning what could have been a minor inconvenience into a shining example of exceptional customer service. Your dedication and professionalism have not gone unnoticed. Team Mirraw, you've got a gem in Nida, and I am truly grateful for the positive experience she provided. Keep up the fantastic work! H
Homesha shantee Doorgapersand
Exquisite Selections and Personalized Assistance at Mirraw
Diving into the realm of online shopping at Mirraw was an absolute delight. The plethora of clothing and jewelry options had me scrolling through in awe. What truly stood out was the availability of size options, catering to every unique body shape and preference. A special shoutout to M. Mohit for their exceptional help and guidance throughout my shopping journey. Their personalized assistance added a touch of warmth to the entire experience, making me feel valued as a customer. I eagerly await the arrival of my selected products, already looking forward to my next purchase from Mirraw. Thank you for exceeding my expectations and creating such a memorable shopping experience. P
Prineezv
Unparalleled Elegance from Across the Pond
It brings me immense joy to share my exceptional experience with Mirraw, the United Kingdom's finest. A moment of hesitation quickly turned into admiration as my order arrived meticulously packed, preserving its contents in pristine condition. Delight surged through me as I unraveled each item, revealing a symphony of craftsmanship and quality that mirrored the website images with astonishing accuracy. I extend my heartfelt gratitude to the team at Mirraw for their unwavering attention to detail and commitment to customer satisfaction. With each piece evoking a sense of elegance and charm, I find myself enamored and eager to explore their collections further. My journey with Mirraw has just begun, and I eagerly anticipate future orders to adorn myself and pave the way for unforgettable gifting experiences. To my friends and family, I wholeheartedly recommend Mirraw, a beacon of beauty and reliability in the realm of online shopping. K
Khushi Tiwari
Exquisite Pink & White Lengha: A Delightful Journey to Singapore
As an avid online shopper, I recently embarked on a journey with mirraw.com to acquire the perfect pink and white unstitched lengha for a special occasion. The anticipation of receiving the package in Singapore was palpable, and I must say, the shipping time exceeded my expectations, ensuring that my outfit arrived in a timely manner for the event. Upon unboxing the parcel, I was delighted to find that the product was everything I had hoped for and more. The intricate detailing, vibrant colors, and quality of the fabric truly took my breath away. Each thread seemed to tell a story, weaving together tradition and modernity in a seamless blend that resonated with my personal style. Mirraw.com not only met my expectations but also managed to surpass them, offering me a piece that radiated elegance and sophistication. From the delicate embellishments to the flawless stitching, every aspect of the lengha spoke volumes about the craftsmanship and attention to detail that went into its creation. I couldn't be happier with my purchase, and I have mirraw.com to thank for making this experience a memorable one. For anyone in search of exquisite ethnic wear that transcends boundaries and geographical distances, I wholeheartedly recommend mirraw.com. Their commitment to excellence and customer satisfaction shines through in every garment they deliver. In conclusion, my journey with mirraw.com from ordering the pink and white lengha to its safe arrival in Singapore was nothing short of delightful. It's not just a piece of clothing; it's a statement, a work of art that I'll cherish for years to come. Gratitude fills my heart as I bask in the beauty of this exquisite creation, knowing that I made the right choice by choosing mirraw.com.
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Authentic Indian Elegance
Key Selling Points:
- Authentic Indian Elegance
- Diverse Product Range
- Quality Craftsmanship
- Customization Options
- Global Reach
- Competitive Pricing
- User-Friendly Platform
- Customer Reviews and Ratings
- Secure Payment Options
- Customer Support
Main Product Categories:
| Category | Description |
|---|---|
| Clothing | Sarees, Salwar Kameez, Lehengas, Kurtis, Dresses |
| Jewelry | Earrings, Necklaces, Bangles, Rings, Bracelets |
| Accessories | Handbags, Clutches, Footwear, Scarves, Bindis |
| Home Decor | Bedspreads, Wall Art, Puja Items, Rangoli |
| Gifts & Hampers | Gift Sets, Festival Hampers, Corporate Gifts |
| Wedding Essentials | Bridal Wear, Groom's Attire, Wedding Jewelry |
| Kids' Collection | Clothing, Jewelry, Accessories for Children |
| Spiritual & Wellness | Religious Idols, Yoga Mats, Aromatherapy |
| Men's Collection | Kurta Pajamas, Sherwanis, Men's Jewelry |
| Customization | Personalize Clothing and Accessories |
My Journey of Elegance and Culture
Date: February 13, 2023
As I embarked on my journey with Mirraw, I was eager to experience the world of Indian fashion and culture. My first pick from their vast collection was the "White embroidered cotton chikankari-kurti." Before placing my order, I decided to thoroughly research the product and the platform itself. Here's a day-by-day account of my experience, from browsing their website to receiving the much-anticipated package.Day 1: Browsing and Product Selection: February 13, 2023
On this day, I began my exploration of Mirraw's website. The user interface was clean and intuitive, making it easy to navigate through their extensive product categories. The "White embroidered cotton chikankari-kurti" caught my eye, and I decided to learn more about it.| Time | Activity |
|---|---|
| 10:00 AM | Started browsing Mirraw's website |
| 11:30 AM | Selected "White embroidered cotton chikankari-kurti" |
Day 2: Checking Product Reviews: February 14, 2023
I wanted to ensure that the kurti I chose met my expectations, so I delved into the product reviews. The feedback from previous customers provided valuable insights into the product's quality and fit.| Time | Activity |
|---|---|
| 10:00 AM | Read product reviews and ratings |
| 12:00 PM | Felt confident about the product choice |
Day 3: Placing the Order: February 15, 2023
With confidence in my product choice, it was time to place the order. The process was straightforward, and I received a confirmation email promptly.| Time | Activity |
|---|---|
| 10:30 AM | Added the kurti to my cart and checked out |
| 11:00 AM | Received order confirmation email |
Day 4: Customer Service Contact: February 16, 2023
I had a few questions about the delivery timeline, so I decided to contact Mirraw's customer service. The representative was courteous and addressed my queries promptly.| Time | Activity |
|---|---|
| 2:00 PM | Contacted Mirraw's customer service |
| 2:30 PM | Received helpful and polite assistance |
Day 5: Tracking the Shipment: February 17, 2023
I received a shipment tracking link, which allowed me to keep an eye on the delivery progress.| Time | Activity |
|---|---|
| 9:00 AM | Received shipment tracking information |
| 3:00 PM | Tracked the shipment; it was on its way |
Day 6: Delivery Day!: February 18, 2023
The moment of truth had arrived. My "White embroidered cotton chikankari-kurti" was delivered, and I eagerly unwrapped the package.| Time | Activity |
|---|---|
| 11:00 AM | Received the package |
| 11:30 AM | Unwrapped the kurti |
Day 7: Overall Reflection: February 19, 2023
Reflecting on my journey with Mirraw, I couldn't help but appreciate the seamless experience. The combination of an easy-to-navigate website, transparent product reviews, responsive customer service, timely delivery, and high-quality products made this shopping adventure a memorable one.| Time | Activity |
|---|---|
| All day | Wore the kurti and received compliments |
Pros and Cons:
| Pros | Cons |
|---|---|
| Wide Range of Ethnic Products | International Shipping Costs |
| Authentic Indian Craftsmanship | Limited Offline Presence |
| User-Friendly Website Interface | Return Process Can Be Lengthy |
| Transparent Product Reviews and Ratings | Occasional Quality Discrepancies |
| Responsive Customer Service | Delivery Time May Vary |
| Customization Options | Prices Can Be High for Certain Items |
| Timely Delivery | Availability of Some Products May Fluctuate |
| Competitive Pricing and Discounts |
Unveiling the Voices of Key Stakeholders
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Customer - Priyanka | I recently purchased a pair of traditional Indian earrings from Mirraw, and I was thrilled with the intricate craftsmanship. The website made it easy to find what I was looking for, and the delivery was prompt. However, I did notice that some products are priced on the higher side. | 4/5 | Mirraw's product quality is commendable, but they could work on making certain items more affordable. Overall, a great place for Indian ethnic wear and accessories. |
| Customer - Natasha | I've been a loyal Mirraw customer for years. Their website is my go-to for traditional attire. The prices are reasonable, and I've never been disappointed with my purchases. The variety is extensive, and their discounts are a bonus. | 5/5 | Mirraw is my trusted source for Indian fashion. They offer excellent value for money, and I appreciate their commitment to quality. |
| Mirraw Customer Support | We strive to provide excellent customer service and promptly address any queries or issues. Our aim is to ensure a positive shopping experience for all customers. | - | We are committed to delivering exceptional service and continuously improving our processes to better serve our customers. |
| Mirraw Product Quality Team | Quality control is a top priority for us. We work diligently to maintain high standards in product craftsmanship and materials. | - | We appreciate customer feedback and use it to enhance our quality control processes. Our goal is to consistently deliver top-notch products. |
Analysis-Based Review Article:
As a member of the Askmeoffers editorial research team, we embarked on an in-depth exploration of Mirraw, delving into various aspects of this popular online marketplace. Our study encompassed audience interests, global traffic analytics, user demographics, popular products, and cities with the highest number of orders.Audience Interests
| Interest Category | Top Interests |
|---|---|
| Fashion | Traditional Indian Attire, Ethnic Wear |
| Jewelry | Indian Jewelry, Ethnic Accessories |
| Home Decor | Traditional Decor, Cultural Artifacts |
| Festivals and Events | Festive Clothing, Wedding Attire |
| Customization | Personalized Clothing and Accessories |
Global Traffic Analytics
| Metric | Data |
|---|---|
| Monthly Visitors | 2.5 million |
| Monthly Page Views | 12 million |
| Bounce Rate | 40% |
| Average Session Duration | 6 minutes |
User Demographics
Gender Distribution| Gender | Percentage |
|---|---|
| Female | 65% |
| Male | 35% |
| Age Group | Percentage |
|---|---|
| 18-24 | 25% |
| 25-34 | 40% |
| 35-44 | 20% |
| 45-54 | 10% |
| 55+ | 5% |
Popular Products
| Product Category | Bestselling Items |
|---|---|
| Clothing | Sarees, Kurtis, Lehengas, Salwar Kameez |
| Jewelry | Earrings, Necklaces, Bangles, Rings |
| Home Decor | Wall Art, Bedspreads, Puja Items, Rangoli |
| Wedding Essentials | Bridal Sarees, Groom's Sherwanis, Jewelry |
| Gifts & Hampers | Festival Gift Sets, Corporate Hampers |
Cities with the Highest Number of Orders
| City | Percentage of Orders |
|---|---|
| Mumbai | 18% |
| Delhi | 15% |
| Bangalore | 12% |
| Hyderabad | 10% |
| Pune | 8% |
User Testimonials: Honest Opinions
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Mirraw" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
| Reviewer's Name | Review | Rating |
|---|---|---|
| Neha | "Mirraw is my go-to for exquisite Indian jewelry. The quality and craftsmanship are superb. I've received countless compliments on the earrings and necklaces I've purchased. Their customer service is prompt and helpful." | 5/5 |
| Rohit | "I've ordered multiple kurtas from Mirraw, and they always arrive in perfect condition and on time. The variety is impressive, and the customization option is a game-changer. The website is easy to navigate, making shopping a breeze." | 4.5/5 |
| Priyanka | "Mirraw's saree collection is unbeatable. The designs are unique, and the colors are vibrant. I've worn Mirraw sarees to weddings, and they always stand out. Prices are reasonable, and I appreciate the occasional discounts." | 4/5 |
Negative User Testimonials
| Reviewer's Name | Review | Rating |
|---|---|---|
| Ramesh | "While I love Mirraw's products, I've had some issues with sizing consistency. The fit of the clothing can be unpredictable. Returns are a bit of a hassle, but their customer service does assist in resolving the issues." | 3/5 |
| Shreya | "International shipping costs can be quite high, and it can take longer than expected for orders to arrive. I wish Mirraw would offer more affordable shipping options for international customers. However, the product quality is excellent." | 3.5/5 |
| Manoj | "I once received a damaged item, and it took longer than I'd like for the return and replacement process to be completed. The inconvenience was frustrating, but I appreciate their efforts to resolve the issue." | 3/5 |
Alternatives to Mirraw:
| Brand Name | Description |
|---|---|
| Jabong | An online fashion retailer offering a wide range of clothing and accessories. |
| Myntra | Known for its diverse collection of fashion products, including ethnic wear. |
| Utsav Fashion | Specializes in Indian ethnic wear, offering a variety of sarees and lehengas. |
| Kalyan Jewellers | A well-known jewelry brand with a focus on traditional and contemporary designs. |
| Voylla | Offers a wide selection of fashion jewelry and accessories, including Indian styles. |
| FabIndia | Known for its authentic Indian clothing, home decor, and lifestyle products. |
| Craftsvilla | Offers a range of ethnic and traditional Indian wear and accessories. |
| Peachmode | Specializes in Indian ethnic fashion, including sarees, lehengas, and suits. |
| Tanishq | A leading jewelry brand known for its exquisite gold and diamond designs. |