Introduction

Mirraw.com is an Indian e-commerce website that provides a wide selection of ethnic wear, western wear, jewelry, and accessories for men, women, and children. Established in 2011, it has grown to become one of the largest online marketplaces for Indian fashion.

Pros and Cons

Pros: - Huge selection of products from various Indian designers and brands - Competitive pricing and frequent promotions and discounts - Multiple payment options - Easy returns and exchanges - Responsive customer service Cons: - Limited international shipping options - Some customers reported issues with product quality and sizing

User Experience

The website has a clean and intuitive design that makes browsing and shopping easy. The search function is robust and provides accurate results. The product pages include multiple images and detailed descriptions, along with customer reviews and ratings.

Pricing and Value for Money

The pricing on Mirraw.com is competitive, and the website frequently runs promotions and discounts. The value for money is good, considering the wide variety of products and the quality of the items.

Alternatives

Some of the alternatives to Mirraw.com include Utsav Fashion, Indian Cloth Store, and Kalki Fashion.

Customer Service

The customer service on Mirraw.com is responsive and helpful. Customers can reach out to the support team via email, phone, or live chat for any inquiries or issues.

Product Quality and Selection

The product selection on Mirraw.com is vast and includes products from various established and emerging Indian designers and brands. However, some customers reported issues with product quality and sizing.

Website Usability

The website is easy to navigate, and the search function provides accurate results. The checkout process is smooth and straightforward.

Returns and Exchanges

Mirraw.com offers easy returns and exchanges within 7 days of delivery for most products. However, some items are not eligible for returns, including customized products.

Promotions and Discounts

The website frequently runs promotions and discounts, including seasonal sales and discounts for first-time shoppers.

Reputation

Mirraw.com has a good reputation in the Indian e-commerce industry, and it has received positive reviews from several customers.

Payment Options

The website accepts multiple payment options, including credit and debit cards, net banking, PayPal, and other digital wallets.

Loyalty Programs

Mirraw.com offers a loyalty program that rewards customers with points for their purchases. The points can be used for future purchases on the website.

Customer Reviews

Most of the customer reviews on the website are positive, praising the quality of the products and the responsive customer service. However, some customers reported issues with product quality and sizing.

Community Involvement

Mirraw.com has an active social media presence and frequently engages with its followers. The website also hosts a blog that features content related to Indian fashion and culture.

Shipping and Costs

Mirraw.com offers free shipping within India for orders above a certain value. International shipping options are available, but the costs and shipping times vary depending on the location.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...

Mirraw Recent User Reviews

User Rating

5 stars

180

4 stars

27

👤

Reviewer Name: Mr Salvakam

Review Submission Date: 05-05-2019

Review Title: Amazing Products We Regularly Purchase From “MIRRAW”
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: We frequently purchase top-notch items from "MIRRAW" that are simply outstanding.

👤

Reviewer Name: Cathryn Phimister

Review Submission Date: 05-05-2019

Review Title: Very good catalogue of clothes.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very good catalogue of clothes which are a reasonable price.

👤

Reviewer Name: nikhil suthari

Review Submission Date: 05-05-2019

Review Title: Hello everyone don’t buy any product in…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Hello everyone don’t buy any product in this mirraw this are fake web site with fake products they are playing with customers they sending fake products

👤

Reviewer Name: Sam H

Review Submission Date: 05-05-2019

Review Title: Good service…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I had a bit of worry about the delivery of my item but I emailed the company. I got the reply quickly and my order was posted soon after. I am very happy with the customer service and the items I have ordered. This is my first time ordering from Mirraw and I would recommend them.

👤

Reviewer Name: Jasmine

Review Submission Date: 05-05-2019

Review Title: Don’t buy anything from this place!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Don't buy anything from this place. Its a scam. I have been requesting for refund for the last 2 months. They keep saying they will escalate and have someone look into the issue but 2 months later and nothing. They are a scam.

👤

Reviewer Name: Aswathi Ambili

Review Submission Date: 05-05-2019

Review Title: I still have not received my refund…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I still have not received my refund after sending many emails. Horrible experience!

👤

Reviewer Name: Ramah Balaji

Review Submission Date: 05-05-2019

Review Title: Diwali shopping
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought this for Diwali and extremely satisfied with the quality, delivery & packaging.

👤

Reviewer Name: Sheila Gibbs

Review Submission Date: 05-05-2019

Review Title: I Love Mirraw’s Gowns!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Overall, I love this company and their prompt customer service. I love the long gowns and their quality, style, and prices. However, the shipping company that you use (FedEx) is terrible!!! They LOST my last order worth over $137 USD!!! You should use more than one shipping companies. Otherwise, I’m pleased with your company.

👤

Reviewer Name: Julie Hopper

Review Submission Date: 05-05-2019

Review Title: Really pleased, beautiful lehenga!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered a lehenga from Mirraw and for the price it was perfect, good quality. Really pleased!

👤

Reviewer Name: Meena Kumar

Review Submission Date: 05-05-2019

Review Title: Good choice of clothing with prompt…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Good choice of clothing with prompt delivery.