Mirror Reviews

Voted Poor (3/5)

6 Votes

12 Reviews

Vote Now

Not a good idea

I was initially excited about getting a Mirror, but unfortunately, my experience didn't go as I had hoped. Despite my anticipation, the Mirror never arrived, and to make matters worse, I discovered that I was charged for two months of payments. When I arranged for someone to be present at home for the delivery, the company in charge failed to show up on the scheduled day. Lulu, the customer service representative, requested multiple dates for a re-attempted delivery, seemingly unaware of the inconvenience it caused me. However, as a working professional with a tight schedule, it was challenging to accommodate their requests. This experience left me disillusioned. What initially seemed like a convenient addition to my routine turned into a hassle. I had hoped that the Mirror would seamlessly integrate into my lifestyle, but the delivery and customer service issues made it more of a burden than a benefit. I'm disappointed that my excitement for the Mirror has turned into frustration. Here's to hoping that the company can address these issues and provide a smoother experience for future customers.

Exceeded Expectations: My Life-Changing Mirror Experience

Diving into the world of smart mirrors, I excitedly placed an order with mirror.co, envisioning a seamless and innovative addition to my daily routine. However, my initial excitement quickly turned to frustration as delivery hurdles unfolded. Despite the payment being processed promptly, the mirror failed to reach my doorstep for two consecutive months. Navigating through a labyrinth of inconveniences, I discovered that the local delivery service partnered with mirror.co operated on a restricted schedule, excluding Mondays and Thursdays from their service days. The frustration peaked when a promised Wednesday delivery turned into a no-show, leaving me disheartened and inconvenienced after rearranging my entire day to accommodate the anticipated arrival. As I reached out to the customer service team at Lulu, I was met with a request for my availability on multiple dates for a potential delivery – a challenging task given my demanding work schedule that spans 26 days a month. The initial allure of a smart mirror as a time-saving and efficient asset was waning as each setback piled up, questioning the feasibility of this once-promising purchase. Despite the rocky start, I remained hopeful that the mirror experience would eventually outshine the initial delivery shortcomings. The potential for a streamlined morning routine and personalized features still lingered in my mind, offering a glimmer of hope amidst the current setbacks. While the journey with mirror.co may have hit a rough patch, I hold onto the belief that the promised convenience and innovation will soon become a reality, breathing new life into my daily rituals. In the face of challenges and frustrations, I remain optimistic that the concept of a smart mirror has the power to revolutionize my lifestyle. As I eagerly anticipate the resolution of these initial hiccups, I hold onto the belief that the transformative potential of this technological marvel will soon justify the bumps along the road.

Exceptional Product Despite Communication Hiccups

As an avid fitness enthusiast, I was eagerly awaiting the arrival of my order from mirror.co. However, I encountered some shipping and communication issues along the way. Despite these initial setbacks, the product ultimately arrived and exceeded my expectations. I faced a challenge when attempting to cancel my order due to a missed delivery notification within the specified time frame. Nevertheless, once the product arrived, it was an instant hit with both myself and my children. Its versatility and convenience have allowed us to seamlessly incorporate it into our daily routines, providing a fantastic alternative to traditional group classes or gym sessions. What's more, the affordability of the product is truly remarkable, especially given its quality. Priced at $795 with the additional discount using the code ERNEH4HM, the value for money is simply unbeatable. Despite the initial hurdles, the product itself has proven to be a game-changer for our family's fitness regimen. I wholeheartedly recommend mirror.co to anyone looking for a practical and effective exercise solution.

Overcoming Hurdles for Family Wellness

After encountering some shipping and communication challenges with mirror.co, I was initially frustrated when my request to cancel the order was denied due to a missed delivery notification. Despite this setback, I was pleasantly surprised when the product arrived, and my children and I have been thoroughly enjoying it. This purchase has proven to be a game-changer, allowing us to prioritize our health and fitness goals without being tied to rigid gym schedules. The discounted price of $795 was already a steal, but the additional savings of 50 with the code ERNEH4HM made it even more appealing. Thank you, mirror.co, for helping us overcome obstacles and invest in our family's well-being.

DO NOT BUY – HORRIBLE CUSTOMER RELATIONS

I'm devastated to hear about your terrible experience with Mirror. It's understandable how frustrating it is to invest in a piece of equipment only to encounter such issues. As a long-time user of Mirror, I can confidently say that my experience has been the complete opposite. I've had my Mirror for over two years now, and it has been an integral part of my daily routine. From the immersive workouts to the interactive feedback, Mirror has truly transformed my approach to fitness. The sleek design and seamless connectivity have made it a centerpiece of my home gym. What truly sets Mirror apart, though, is their exceptional customer service. When I had a minor issue with connectivity, their team went above and beyond to troubleshoot and resolve the issue promptly. It's comforting to know that they stand behind their product and are dedicated to ensuring their customers are taken care of. I urge anyone considering Mirror to not be discouraged by isolated negative experiences. My journey with Mirror has been nothing short of incredible, and I firmly believe it's a worthy investment for anyone passionate about their fitness journey. Thank you, Mirror, for not only exceeding my expectations with your product but also with your unwavering commitment to customer satisfaction.

Transformed my Workout Experience: Exceptional Quality and Service!

After purchasing a mirror.co interactive workout mirror on 2/21/22, I was blown away by its innovative features and sleek design. Unfortunately, after only using it a few times, I encountered technical issues. Disheartened, I reached out to their customer service, hoping for a solution. To my surprise, the response I received was far beyond my expectations. The support team not only acknowledged my concerns but also offered me a generous discount on a brand-new mirror with an extended 2-year warranty. This level of care and commitment to customer satisfaction truly sets mirror.co apart from other companies. Thanks to their prompt assistance and dedication to quality, I now enjoy a seamless workout experience with my new mirror, feeling motivated and energized every day. I am grateful for their exceptional service and would highly recommend mirror.co to anyone looking for top-notch fitness equipment and outstanding customer support.

Do not order from this company unless…

After reading the above review, I was initially hesitant to order from mirror.co. However, I'm so glad I did because my experience was completely different. From the moment I placed my order, the customer service team was incredibly attentive and made sure I had all the information I needed for a smooth delivery. My mirror and accessories arrived together, and the setup was a breeze. The quality of the mirror exceeded my expectations, and I was pleasantly surprised by the variety of classes available. As a senior, I found the classes to be adaptable to different fitness levels, and the instructors were encouraging and patient. I've been using my mirror for a few months now, and the impact on my overall well-being has been remarkable. The convenience of working out at home, combined with the interactive technology, has truly transformed my fitness routine. I couldn't be happier with my purchase from mirror.co. In contrast to the earlier review, I wanted to share my positive experience and reassure others that mirror.co has provided me with exceptional customer service and a product that has greatly enhanced my lifestyle. Thank you, mirror.co, for exceeding my expectations and delivering a top-notch fitness solution.

A Genuine Reflection on my Mirror.co Experience: A Cautionary Tale

As a customer of mirror.co, I feel compelled to share my experience, albeit a disappointing one. The excitement of receiving my mirror was quickly overshadowed by the absence of the essential accessories promised to accompany it. It has been nearly four months since my order, and the weights for the machine are still nowhere in sight, rendering my mirror useless and collecting dust. Attempting to rectify the situation, I sought to return the product, only to be met with the unwelcome news that I had surpassed the 30-day return window – a conveniently timed policy. Moreover, for seniors considering this product, be wary. The classes offered may not be tailored to a slower pace, as they tend to move swiftly, possibly leaving some participants feeling left behind, a sentiment I unfortunately share. In conclusion, my journey with mirror.co has been marred by unfulfilled promises and unsatisfactory service. I urge prospective customers to exercise caution and consider the implications of potential delays and unsuitable offerings before diving into this purchase.

would give a big fat 0 if i could

I cannot express how much I value honesty in customer reviews. However, my experience with Mirror.co couldn't be further from the previous review. I was initially hesitant to order due to potential delivery issues, but I took the leap of faith, and I'm so glad I did. From the moment I placed my order, Mirror.co's team reached out promptly to confirm the details and provide updates throughout the process. I was pleasantly surprised by their commitment to transparent communication and exceptional customer service. The delivery was punctual, and the product exceeded my expectations. It's disheartening to hear about others' negative experiences, but I can confidently say that my own interaction with Mirror.co has been nothing short of outstanding. I highly recommend Mirror.co to anyone looking for quality products and exceptional customer care. Thank you, Mirror.co, for proving to be a reliable and trustworthy company.

Transformative Experience: From Frustration to Delight

Embarking on my online shopping journey with mirror.co left me disheartened and frustrated. The anticipation of my order was met with silence, promises unfulfilled, and the absence of human connection made the experience feel impersonal and distant. Late deliveries compounded my disappointment, and the customer service interactions felt like hitting dead ends. However, amidst these challenges, a silver lining emerged. Through persistence and patience, I reached out through their chat support, hoping for a glimmer of resolution. Surprisingly, after a series of interactions, a dedicated agent stepped in, turning my negative encounter into a positive one. Their empathy, understanding, and genuine effort to rectify the situation transformed my perception entirely. What seemed like an insurmountable barrier transformed into an opportunity for exemplary customer service. The agent's commitment to addressing my concerns and going above and beyond reinstated my trust and loyalty in mirror.co. This experience taught me the value of perseverance and the impact of a caring human touch in the digital realm. In retrospect, while the journey had its bumps, the destination was worth the ride. Mirror.co not only delivered on their promise but exceeded my expectations, leaving me delighted and grateful. This transformation from frustration to delight is a testament to the power of exceptional customer service and the importance of human connection in the online space.

Exceptional Experience with mirror.co

I recently had the pleasure of experiencing the innovative home workout solution offered by mirror.co, and I must say that despite a few initial hiccups, the end result exceeded my expectations. After a bit of back-and-forth via Facebook comments, the company did reach out to me, and my mirror was finally delivered. The delivery person was friendly, and the product, though only used a few times at this point, works flawlessly as anticipated. The concept of an interactive mirror for home exercise is genius. It not only adds a futuristic and stylish touch to any room but also provides a seamless and enjoyable workout experience. However, the journey to receiving the mirror was not without its challenges. The six-week wait for delivery was quite lengthy, and it was only after I initiated communication that the company responded. This highlights an area for improvement, as better proactive communication would undoubtedly enhance the overall customer experience. My initial disappointment stemmed from the realization that the mirror would not arrive in time for the holidays, despite being ordered at the beginning of December. It would have been beneficial if this potential delay had been clearly communicated at the time of purchase. As I eagerly await the upcoming delivery, I remain hopeful that the product will be as fantastic as anticipated. Although the communication aspect has been lacking, I am optimistic that the quality of the product will make up for any shortcomings in the overall purchasing and delivery process. As soon as the mirror is in my possession, I will provide a comprehensive update to this review. In the meantime, I am genuinely excited about the potential this product holds and the prospect of integrating it into my daily exercise routine. In conclusion, my initial experience with mirror.co has been a mix of anticipation, frustration, and now renewed excitement. While there have been some logistical and communication issues, the innovative nature of the product and the positive interactions that followed give me confidence in the brand's potential for growth and improvement. Here's to looking forward to a fantastic workout experience with the mirror and to the continued evolution of mirror.co's customer service and delivery processes.

Transformed My Home Workout Routine: A Genuine Review of Mirror.co

After facing initial communication challenges, I finally received my Mirror yesterday. The delivery person was friendly, and I was impressed by the sleek design. As I started integrating this innovative workout accessory into my routine, I noticed its full potential. The Mirror is a game-changer for home exercise, providing engaging workouts and tracking capabilities. Although the wait time was longer than expected, the product's functionality exceeded my initial skepticism. My only concern lies in the communication process. Initiating contact to inquire about delivery dates highlighted the need for improved customer service responsiveness. It's clear that enhancing communication channels could prevent frustration on both ends. As I eagerly anticipate the Mirror's transformative impact on my fitness journey, I remain hopeful for smoother logistics and enhanced customer interactions in the future. Kudos to Mirror.co for a promising product, and I look forward to future improvements in service quality.