Users Voice for Mirror

75% users rated Terrible
0% users rated Poor
0% users rated Average
25% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Mirror
Mirror Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 2.7 1 4.5 2.4 3.9
Oct 2022 5 5 1 4.7 2.6 4.7
Nov 2022 5 1 1 4.5 4 3.8
Dec 2022 5 5 5 5 5 5
Mar 2023 4 4.9 1.5 4.1 2.6 4.2
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Detailed Mirror Review by

Introduction

Mirror.co is an online retail store that offers a wide range of products ranging from fashion and beauty to home decor and electronics. The website has a sleek and modern design, making it easy for users to navigate and find what they need.

Pros and Cons

Pros:
  • Wide variety of products available
  • Sleek and modern website design
  • Frequent promotions and discounts
  • Easy to navigate and find products
Cons:
  • Shipping can be slow in some cases
  • Return policy could be more lenient

User Experience

The website is user-friendly and easy to navigate. The search function is effective, allowing users to quickly find what they need. Product pages are informative and display images from different angles. The checkout process is quick and straightforward.

Pricing and Value for Money

Prices at Mirror.co are competitive, and the website frequently runs promotions and discounts, making it an excellent value for money. Additionally, the website offers free shipping on orders over a certain amount, contributing to its appeal.

Alternatives

Some alternatives to Mirror.co include Amazon, Walmart, Target, and Nordstrom.

Customer Service

The customer service at Mirror.co is responsive and helpful, providing quick and satisfactory solutions to any issues that may arise.

Product Quality and Selection

The products offered at Mirror.co are of high quality and sourced from reputable brands. The website offers a wide selection of products spanning different categories, including fashion, beauty, home, and electronics.

Website Usability

The website is well-designed and easy to use, with a simple layout that makes finding products quick and effortless. The website's search function is effective and efficient, allowing users to filter products by various criteria, such as price, brand, and category.

Returns and Exchanges

Returns and exchanges at Mirror.co are accepted within a specific timeframe and according to specific guidelines. The website's return policy could be more lenient for customer convenience.

Promotions and Discounts

Mirror.co offers frequent promotions and discounts, contributing to the website's appeal to customers.

Reputation

Mirror.co has an excellent reputation, with many satisfied customers praising the website's product quality, value for money, and customer service.

Payment Options

Mirror.co accepts various payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Mirror.co does not offer a loyalty program at this time.

Customer Reviews

Customer reviews for Mirror.co are largely positive, with many customers praising the website's user-friendly design, wide product selection, and excellent customer service.

Community Involvement

Mirror.co does not appear to be involved in any significant community outreach or involvement initiatives.

Shipping and Costs

Mirror.co offers free shipping on orders over a certain amount. Shipping costs for smaller orders may vary according to delivery location and shipping method. In some cases, shipping can be slow, depending on the delivery location.

Mirror Recent User Reviews

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Reviewer Name: Ernesto Deleon

Review Submission Date: 2022-11-01

Review Title: Shipping and Comms issues
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Review Description: They wouldn't cancel my order when I asked since they missed their 4-day window to contact me about delivery. But it came and my and my kids love it so far. Great purchase if you want to substitute group classes on YOUR schedule instead of the gym's. They have this discounted to $795 Use my stackable ERNEH4HM for an extra 50.

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Reviewer Name: LA

Review Submission Date: 2022-07-13

Review Title: DO NOT BUY - HORRIBLE CUSTOMER RELATIONS
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Review Description: I USED THE MIRROR FIVE TIMES PRIOR TO GETTING INJURED (NOT USING IT) WHICH I BOUGHT ON 2/21/22. WHEN I WAS FINALLY ABLE TO START USING IT AGAIN LAST WEEK - WOULD NOT CONNECT. I STILL OWE $500 ON IT AND THEY WOULD NOT SEND ANYONE OUT - SIMPLY SAID SORRY -NOTHING THEY CAN DO OTHER THAN OFFERING ME $500 OFF A NEW ONE WITH A 2 YR WARRANTY. WHEN YOU PAY $1500 FOR A PIECE OF EQUIPMENT THAT HAS HAD NO WEAR AND TEAR, WAS NOT MISHANDLED AND ONLY USED 5 TIMES AND WILL DO NOTHING BUT SEND EMAILS - THIS IS NOT A COMPANY YOU WANT TO DEAL WITH

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Reviewer Name: Trent Conelias

Review Submission Date: 2020-12-15

Review Title: would give a big fat 0 if i could
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Review Description: would give a big fat 0 if i could. I ordered and no one has contacted me . They said they would and no one has. You cannot speak to a human to resolve it. Only chat and they are useless. Late for delivery. Customer service is the worst ive had in my life. Stay away

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