Mirrorsandglass Reviews

Voted Good (5/5)

55 Votes

20 Reviews

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In the Home & Garden category

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0% users rated Very Good
90% users rated Excellent
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A Abdul Hussain
191 days ago

Exemplary Customer Care Beyond Expectations…

My heartfelt testimony for mirrorsandglass.co.uk goes beyond just a positive review; it's a tribute to their exemplary customer care that exceeded my expectations. From the moment I reached out for advice before placing my order, I was met with kindness and expertise. The team guided me on measuring accurately, ensuring that I received the perfect product tailored to my needs. Throughout the entire process, I was pleasantly surprised by the regular updates on my order's progress. The delivery window was adhered to diligently, and when the 20 mirrors arrived, each one was impeccably packaged and in flawless condition. Despite the apprehension of ordering delicate items online, the seamless experience provided by mirrorsandglass.co.uk reassured me every step of the way. What truly sets them apart is not only their commitment to quality but also their competitive pricing. Finding such a combination of outstanding service and affordability is rare, making mirrorsandglass.co.uk a gem in the online shopping realm. I highly recommend them to anyone in search of premium mirrors and glass products, as their dedication to customer satisfaction shines brilliantly in every interaction.
L Leanne Miller
201 days ago

Unmatched Quality and Exceptional Service

As the proud owner of a stunning made-to-measure shower enclosure from mirrorsandglass.co.uk, I cannot recommend their services enough. From the moment we contacted them, we were greeted by Paul, whose expertise and responsiveness made the entire experience seamless. What truly sets Mirrors and Glass apart is the exceptional quality of their products and the dedication they show to every customer. Not only did they meet our expectations, but they exceeded them in every aspect. The ease of the process was a breath of fresh air, especially when undertaking a renovation project. I have no doubt that I will be returning to Mirrors and Glass for any future projects. Their commitment to excellence and customer satisfaction is truly commendable. If you are in search of top-notch service and products, look no further than mirrorsandglass.co.uk!
R Rob Crampton
343 days ago

Exemplary Quality and Service Above All

Having recently delved into the realm of interior renovations, I stumbled upon mirrorsandglass.co.uk, where I found the perfect solution to my unique bathroom cabinet dilemma. The website's user-friendly interface made customizing my order a breeze, ensuring a seamless and stress-free ordering experience from beginning to end. Throughout the process, communication from M&G was nothing short of exceptional, providing me with regular updates on the status of my order until its prompt delivery. When the meticulously crafted mirrors arrived, they were not only precisely cut and drilled to my specifications but also exuded a remarkable quality that surpassed my expectations. Despite the top-notch quality, the pricing remained reasonable, making the entire experience even more satisfying. For anyone seeking a blend of excellence and affordability in their home decor solutions, I wholeheartedly endorse mirrorsandglass.co.uk. My experience was nothing short of delightful, and I am eager to spread the word about this gem of a service.
A Andrew Bredon
440 days ago

Exceeding Expectations: A Tale of Exceptional Service and Unbeatable Value

From the moment I reached out to Mirrors and Glass, I was met with unparalleled service that truly left me in awe. Paul, a shining example of exceptional customer care, went above and beyond to assist me, even when I encountered a mishap. The level of dedication and willingness to accommodate my needs was truly remarkable. Furthermore, the mirrors I ordered not only surpassed my expectations but were delivered ahead of schedule by the incredibly helpful driver, Mark. It's rare to come across businesses that prioritize customer satisfaction to this extent, making Mirrors and Glass stand out from the rest. Without a doubt, I now have a newfound loyalty to this company. Thank you for a seamless experience that has earned you a customer for life.
A Al
491 days ago

A Cut Above: Exceptional Quality at Unbeatable Prices

Let me share my outstanding experience with mirrorsandglass.co.uk. When I decided to enhance my small bar area with 2 glass shelves, I turned to this website. The price point immediately caught my attention - incredibly reasonable for the quality on offer. Upon receiving the glass, I was blown away by the precision of the cut and the overall stunning appearance it added to my space. The first thing that struck me was the obvious high quality and impeccable finish of the glass. It was evident that this was a product crafted with care and attention to detail. But what truly set this experience apart was the exceptional customer service. The delivery process was smooth and hassle-free, thanks to the delivery guy who went above and beyond. From calling in advance to schedule a convenient delivery time to arriving promptly as promised and even confirming the appointment half an hour before, every detail was meticulously taken care of. This level of professionalism and dedication to customer satisfaction truly impressed me and solidified my trust in this company. mirrorsandglass.co.uk not only offers top-notch products but also excels in providing a seamless customer experience. If you're seeking unbeatable quality, value, and service, look no further than mirrorsandglass.co.uk.
K Karen clovelly
505 days ago

A Seamless Experience with Unmatched Expertise

I am thrilled to share my exceptional experience with mirrorsandglass.co.uk. The journey from initial inquiry about glass kitchen cupboard doors to the seamless delivery was simply outstanding. Paul, the epitome of brilliance, guided me through every step of the process with his unparalleled customer service and invaluable advice. What truly sets Paul apart is his keen attention to detail. Noticing a discrepancy in my measurements, he patiently worked with me to ensure precision, even providing meticulous drawings for clarity. The end result? A perfect fit that exceeded my expectations and left me beaming with joy 😊 Despite my lack of experience in measuring and fitting doors of this nature, Paul's unwavering patience and expert guidance made the entire process smooth and stress-free. mirrorsandglass.co.uk has undoubtedly set the bar high when it comes to customer service and expertise. I wholeheartedly recommend them without a shadow of a doubt.
U Usha Pandenti
514 days ago

Transforming my Space with Flawless Service

As I embarked on the journey of revamping my living space, mirrorsandglass.co.uk proved to be the perfect partner in this endeavor. One particular standout was the replacement sideboard glass top protector that I ordered, which exceeded all my expectations. The seamless experience began with timely email updates that kept me in the loop about my order every step of the way. When it came to delivery, the coordination was impeccable. The courteous courier not only arrived punctually but also ensured that the item was left securely in my porch, granting me the flexibility I needed in my busy schedule. The product itself showcased top-notch quality, a testament to the brand's commitment to excellence. This level of dedication to customer satisfaction genuinely sets them apart. I am beyond pleased with my purchase and the service provided, and I wholeheartedly endorse mirrorsandglass.co.uk to anyone seeking top-tier products paired with a flawless customer experience.
G Gallagher Building Contractors
533 days ago

Transformed Our Bathroom Oasis: An Unforgettable Experience with MirrorsandGlass.co.uk

When we decided to elevate our bathroom oasis, we sought perfection. That's when we discovered mirrorsandglass.co.uk and embarked on a journey that exceeded all expectations. Ordering a bespoke shower screen with a uniquely curved top was a breeze via their user-friendly online service. The seamless process was further accentuated by a prompt confirmation email, providing reassurance every step of the way. Imagine our delight when the meticulously crafted screen arrived earlier than anticipated, courtesy of their own delightful driver. Punctuality is a virtue, and mirrorsandglass.co.uk showcased it flawlessly. The installation process was a dream, with no hiccups encountered, leaving our customer elated with the end result. Reflecting on this experience, we are already planning our future projects with mirrorsandglass.co.uk. Their commitment to excellence and customer satisfaction is unparalleled in every aspect. We are beyond grateful for the outstanding service received. Thank you, mirrorsandglass.co.uk, for transforming our vision into a reality.
A AD
542 days ago

Exceptional Service and Quality Craftsmanship

Embracing a vision of elevating my kitchen's aesthetic, I stumbled upon mirrorsandglass.co.uk, a treasure trove of bespoke glass products. From the moment I clicked 'order,' a seamless journey unfolded. The swift email confirmation reassured me of my choice, while subsequent updates on processing and dispatch instilled confidence in their dedication to perfection. A delightful surprise came in the form of a thoughtful phone call, ensuring my availability for the next-day delivery. This personalized touch spoke volumes about their commitment to customer satisfaction. As I unwrapped the meticulously crafted glass shelf for my cabinet, I was mesmerized by its elegance and precision. The marriage of impeccable service, superior quality, and affordability at mirrorsandglass.co.uk has left an indelible mark on me. Without hesitation, I ardently endorse them and eagerly anticipate future collaborations. Reflecting on this experience, I am reminded that true excellence lies in the intricate details, and mirrorsandglass.co.uk has mastered this art flawlessly.
D David Hocknall
928 days ago

An Unforgettable Experience with Mirrors and Glass UK

Let me start by saying that my experience with mirrorsandglass.co.uk has been nothing short of exceptional. From the moment I placed my order for a custom-made shower door and screen, Paul's professionalism and friendliness stood out. The fact that they went above and beyond by delivering the order themselves and even carrying it inside for me truly reflects their dedication to customer satisfaction. Now that the shower door and screen are fitted, I am beyond thrilled with how outstanding they look. As a customer, my expectations have not only been met but exceeded. I am genuinely delighted with the outcome, and I have no hesitation in returning for future purchases. Moreover, I will wholeheartedly recommend Mirrors and Glass UK to anyone in need of their services. Thank you to the entire team for making this experience memorable and for providing a level of service that is truly commendable.
P paul taylor
929 days ago

Transforming My Smart Mirror Project with Two Way Mirror Glass

Sharing my experience with mirrorsandglass.co.uk has been nothing short of fantastic. I recently ordered a custom two way mirror for a smart mirror project, and I must say, the quality and value exceeded my expectations. The free delivery was a cherry on top, and the product arrived well within the specified timeframe. What truly sets Mirrors and Glass apart is their exceptional service. The delivery driver's proactive approach, calling me a day in advance to ensure my availability and promptly delivering the mirror the next morning, truly showcased their dedication to customer satisfaction. This personalized touch made me feel valued as a customer. I am incredibly grateful to the team at Mirrors and Glass for their top-notch product and outstanding service. This experience has not only enhanced my smart mirror project but also left a lasting positive impression. Thank you for going above and beyond in ensuring a smooth and delightful transaction.
C Carpenter Ross
997 days ago

Transforming Our Space with Mirrors & Glass – Exceptional Craftsmanship and Service

Embarking on our loft conversion project, we sought the perfect finishing touch – an 8mm angled glass shower door. Mirrors & Glass not only met but exceeded our expectations with their impeccable service. From the initial quotation process to the final delivery, every step was marked by excellence. What truly stood out was the attention to detail. Before proceeding with our order, we were sent a CAD drawing to ensure precise measurements and a flawless fit. The delivery process was seamless, with the driver even coordinating a convenient time with us. Upon installation, we were thrilled to find that the door and seals were a perfect match, showcasing the high level of precision and care Mirrors & Glass puts into their products. The hinges and handle provided exuded quality and durability, elevating the overall aesthetics of our space. Not only did Mirrors & Glass deliver superior craftsmanship, but they did so at a competitive price point. In fact, their quote saved us nearly half of what another company had proposed. We wholeheartedly recommend Mirrors & Glass for their exceptional service, top-notch products, and unparalleled value. Thank you for helping us bring our vision to life with such professionalism and expertise.
D Daniel Johnson
1019 days ago

Elevating My Loft Space with Mirrorsandglass.co.uk

Embarking on the journey to transform my loft room, I stumbled upon mirrorsandglass.co.uk, and what a fortuitous discovery it proved to be. Grappling with the challenge of an oddly shaped space, I sought a mirror that not only fit perfectly but also exuded quality. Enter Julie, the beacon of assistance in my quest for the ideal mirror. Her guidance on thickness and fixings was invaluable, setting me on the path to mirror nirvana. Anticipation built as I awaited the arrival of my bespoke mirror, tailored to the unique dimensions of my loft. To my delight, it arrived ahead of schedule, a testament to the company's efficiency and dedication to customer satisfaction. The moment of truth dawned as I gingerly installed the mirror, and to say it exceeded my expectations would be an understatement. Its flawless fit and premium quality elevated the ambiance of my loft room, casting a spell of sophistication and expansiveness. The seamless process from consultation to delivery underscored the exceptional service ethos of mirrorsandglass.co.uk. Enthralled by my experience, I am eagerly spreading the word to my circle of family and friends, urging them to embark on their own mirror odyssey with this outstanding company. My loft room owes its newfound allure to mirrorsandglass.co.uk, a testament to the transformative power of quality craftsmanship and stellar customer service.
K Katy Marsden
1053 days ago

Artistry Unveiled

In my quest for the perfect shower enclosure and mirror for my revamped bathroom, I stumbled upon mirrorsandglass.co.uk. Their bespoke service piqued my interest, and I decided to send in a drawing for a made-to-measure order. To my delight, the team promptly responded with a detailed plan, complete with images and hardware suggestions. What truly sets mirrorsandglass.co.uk apart is their impeccable craftsmanship and exemplary customer service. Paul and his team went above and beyond to ensure that my vision was realized to perfection. The quality of the products exceeded my expectations, and the seamless delivery process was the cherry on top. I appreciated the thoughtful touches, such as receiving a call the day before and half an hour prior to delivery. This level of communication and consideration is a rare find in today's fast-paced world. The precise sizing impressed not only me but also my builder, who commended the attention to detail. I am thrilled with my purchase and cannot thank the mirrors and glass team enough for their dedication to excellence. As I embark on transforming my kitchen next, I have no doubt that I will return for a made-to-measure splash back. Mirrorsandglass.co.uk has earned a loyal customer in me, and I look forward to sharing photos of their stunning pieces in my home. Thank you for turning my visions into reality! - Katy
G Graham
1438 days ago

A Trustworthy Partner in Unpredictable Times

As a customer, I rely heavily on clear communication and reliable service, especially in uncertain times. When I ordered a custom-sized mirror from mirrorsandglass.co.uk right before lockdown, I was initially worried about the impact it might have on my order. However, their proactive approach in keeping me informed throughout the process truly stood out. Despite the slight delay in delivery due to the circumstances, their consistent communication reassured me that my order was in good hands. When the mirror finally arrived, the quality exceeded my expectations, making the wait worthwhile. mirrorsandglass.co.uk has not only gained my trust but also secured a loyal customer in me. Thank you for your exceptional service and for being my go-to destination for all things mirrors and glass!

Introduction

Mirrorsandglass.co.uk is a reputable online retailer specializing in a wide range of mirrors and glass products. With a user-friendly website and a strong focus on customer satisfaction, they have become a go-to destination for homeowners, interior designers, and businesses looking for high-quality mirrors and glass solutions. In this editorial review, we will explore the pros and cons of Mirrorsandglass.co.uk, analyze user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive selection of mirrors and glass products.
  • High-quality materials and craftsmanship.
  • Easy-to-navigate website with intuitive search and filter options.
  • Great customer service with prompt responses to inquiries.
  • Flexible return and exchange policy.
  • Competitive pricing and value for money.
  • Secure and diverse payment options.

Cons

  • Limited information regarding community involvement.
  • Shipping costs may vary depending on delivery location.

User Experience

Mirrorsandglass.co.uk offers a seamless and enjoyable user experience. Their website is well-designed, visually appealing, and easy to navigate. With a responsive layout, users can access the site on both desktop and mobile devices without any issues. The search functionality allows users to quickly find specific products, while the filter options enable them to refine their search based on size, shape, style, and more. The detailed product descriptions and images provide a good understanding of each item. Overall, Mirrorsandglass.co.uk ensures a user-friendly experience that enhances customer satisfaction.

Pricing and Value for Money

Mirrorsandglass.co.uk offers competitive pricing for their products. Considering the high-quality materials and craftsmanship, customers can be confident that they are getting value for their money. The prices are reasonable and affordable, especially when compared to similar products in the market. Additionally, the website regularly offers promotions and discounts, contributing to the overall value customers receive when purchasing from Mirrorsandglass.co.uk.

Customer Service

Mirrorsandglass.co.uk takes pride in their excellent customer service. They prioritize customer satisfaction and are known for their prompt responses to inquiries and concerns. Their knowledgeable and friendly team is ready to assist customers throughout the purchasing process, ensuring a smooth and hassle-free experience. Whether it's providing product recommendations, answering questions about customization options, or assisting with returns and exchanges, the customer service at Mirrorsandglass.co.uk is commendable.

Product Quality and Selection

Mirrorsandglass.co.uk offers a diverse range of mirrors and glass products, all of which are crafted with high-quality materials. Their collection includes wall mirrors, bathroom mirrors, decorative mirrors, glass shelves, glass splashbacks, and more. Each product is carefully inspected to maintain exceptional quality standards. Mirrorsandglass.co.uk collaborates with reputed manufacturers and artisans who pride themselves on delivering products that are not only visually appealing but also durable and long-lasting. With their extensive selection, customers can find the perfect mirror or glass solution to suit their style and needs.

Website Usability

The Mirrorsandglass.co.uk website is designed to be user-friendly and intuitive. The layout is visually appealing and logically organized, allowing customers to easily navigate through different categories and product pages. The search functionality is efficient, enabling users to find specific items or browse based on their preferences. The website also provides helpful information, such as sizing guides and installation instructions, to assist customers with their decision-making process. Overall, Mirrorsandglass.co.uk ensures a seamless and convenient browsing experience for its users.

Returns and Exchanges

Mirrorsandglass.co.uk understands that sometimes a product may not meet a customer's expectations. Therefore, they offer a flexible return and exchange policy. If a customer is unsatisfied with their purchase, they can contact the customer service team within a specified period to initiate the return or exchange process. Mirrorsandglass.co.uk strives to make the process simple and efficient, ensuring that customers are satisfied with their final purchase.

Promotions and Discounts

Mirrorsandglass.co.uk frequently offers promotions and discounts, allowing customers to purchase their desired mirrors and glass products at reduced prices. These promotions may include seasonal sales, clearance items, or special discounts on specific product categories. Customers can stay updated on the latest promotions by subscribing to the Mirrorsandglass.co.uk newsletter or following their social media accounts. The availability of such promotions adds value to the overall shopping experience.

Reputation

Mirrorsandglass.co.uk has established a strong reputation as a reliable and reputable online retailer. Their commitment to delivering high-quality products, exceptional customer service, and a seamless shopping experience has garnered positive feedback from satisfied customers. The company's dedication to their core values has resulted in a loyal customer base, expanding their reputation in the industry. Mirrorsandglass.co.uk's consistent positive reviews and testimonials contribute to their trustworthy reputation.

Payment Options

Mirrorsandglass.co.uk provides customers with secure and diverse payment options. Customers can choose to pay for their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website accepts payment through PayPal, offering an extra layer of security and convenience. The availability of multiple payment options ensures that customers can choose the method that best suits their preferences and needs.

Loyalty Programs

At present, Mirrorsandglass.co.uk does not offer a specific loyalty program. However, they strive to reward their loyal customers through regular promotions and discounts. By subscribing to the newsletter and following their social media accounts, customers can stay updated on exclusive offers and deals. While a dedicated loyalty program is currently absent, Mirrorsandglass.co.uk still aims to provide value and benefits to their recurring customers.

Customer Reviews

Customer reviews play a crucial role in establishing the expertise, authoritativeness, and trustworthiness of Mirrorsandglass.co.uk. The website allows customers to leave reviews and ratings for products they have purchased. These reviews provide valuable insights and help potential buyers understand the quality and reliability of the products they are interested in. Mirrorsandglass.co.uk encourages customers to leave honest feedback, further demonstrating their commitment to transparency and customer satisfaction.

Community Involvement

While there is limited information available about Mirrorsandglass.co.uk's community involvement, they actively engage with their customers through social media platforms. Through these platforms, the company shares useful tips, design inspiration, and encourages customers to share their experiences. This creates a sense of community among customers and promotes interaction with Mirrorsandglass.co.uk.

Shipping and Costs

Mirrorsandglass.co.uk offers shipping to various locations, with costs varying depending on the delivery destination and the size of the product. The website provides information on the estimated shipping costs during the checkout process. Customers can select the most suitable shipping option based on their preferences and budget. Mirrorsandglass.co.uk ensures careful packaging and reliable shipping services to ensure that products arrive in excellent condition.