Mitre Reviews

Voted Average (4/5)

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19 Reviews

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Environment friendly and fast

My evaluate for mitre.com First supply was very immediate. I returned the merchandise and requested an trade which was handled effectively and equally promptly. Superb service.

An Unforgettable Customer Experience at Mitre

When I encountered an issue with a product I bought from Mitre, their exceptional customer service truly shone through. Despite the retailer refusing to assist me, Mitre stepped in and went above and beyond to replace the item promptly. This level of care and dedication is rare to come by in today's world, and it has undoubtedly secured my loyalty as a customer. Thank you, Mitre, for not only providing quality products but also for showing that you genuinely value your customers' satisfaction.

An Exceptional Experience with Mitre: Going Above and Beyond

As an avid football enthusiast, my experience with Mitre has been nothing short of exceptional. When the personalization on my football faded after just one use, I reached out to Mitre hoping to replace the item. To my surprise, they not only offered to replace it free of charge but also ensured swift delivery within a week. The level of customer service I received went above and beyond my expectations. Mitre's prompt response and willingness to rectify the situation left me truly impressed. Their dedication to ensuring customer satisfaction is evident in every interaction. I highly recommend Mitre to anyone looking for quality products backed by outstanding customer support. Thank you, Mitre, for exceeding my expectations and for your commitment to excellence in every aspect of your service.

Mitre.com Delivered Exceptional Value with Quality Soccer Balls

Embarking on a quest to find the perfect soccer balls, our trusty companion in the search led us to Mitre.com. With great expectations, we decided to purchase four balls from them. As we eagerly awaited their arrival, thoughts of exhilarating games and memorable moments filled our minds. When the day finally arrived to put these balls to the test on the lush green grass, we were not disappointed. From the first kick, it was evident that Mitre.com had exceeded our expectations. The quality of the balls was exceptional, living up to their reputation in the soccer community. The performance of these soccer balls was outstanding, showcasing durability and precision in each play. As we dribbled, passed, and shot goals, the balls maintained their shape and resilience, proving to be a worthy investment. Mitre.com had truly delivered on their promise of providing value for money. In conclusion, our experience with Mitre.com and their soccer balls was nothing short of fantastic. We wholeheartedly recommend them to all soccer enthusiasts seeking quality equipment. Thank you, Mitre.com, for enhancing our gameplay and bringing joy to our matches.

Rising above Expectations: A Heartfelt Testimonial for Mitre

Embarking on a mission to prepare for my upcoming game, I turned to Mitre for a quality ball. After meticulously blowing up the ball to the correct pressure, I eagerly began my warm-up routine, only to be met with disappointment. Just 20 minutes into practice, the ball mysteriously felt heavier, losing its initial firmness and becoming disappointingly soft. Upon closer inspection, my heart sank as I noticed a small cut on the ball. This unexpected turn of events left me feeling disheartened, especially since I had chosen to purchase from the official Mitre website in hopes of ensuring top-notch quality. Despite this setback, I remain hopeful that Mitre will address this issue promptly and uphold their reputation for excellence. I will be reaching out to them directly to express my concerns and seek a resolution. Your support and assistance in this matter would be greatly appreciated. Thank you, Mitre, for an otherwise positive experience, and I look forward to a swift resolution to this matter. Your dedication to customer satisfaction will surely elevate your brand even further.

Transformed my DIY Projects: Quality Meets Value with Lightning-Fast Service!

After stumbling upon Mitre.com, I was initially drawn in by their promise of quality products at fair prices. Little did I know that I was about to embark on a game-changing journey for my DIY projects! The range of products available surpassed my expectations, making it a one-stop shop for all my needs. What truly set Mitre.com apart was not just their impressive selection, but their commitment to excellence. The precision and durability of the products I received were unmatched, elevating the quality of my projects to a whole new level. Every purchase felt like a smart investment in my crafting endeavors. As if that wasn't enough, the cherry on top was the speedy delivery service. In today's fast-paced world, I greatly appreciated not having to wait weeks for my items to arrive. Mitre.com's efficient delivery process ensured that I could dive into my projects without delay, keeping my creative momentum going strong. Overall, my experience with Mitre.com can be summed up in three words: Good product, fair price, speedy delivery. This trifecta of excellence has transformed the way I approach my DIY endeavors, and I couldn't be more grateful for stumbling upon such a gem in the vast online marketplace.

A Game-Changer for Online Shopping: Effortless Website Navigation and Lightning-Fast Deliveries!

My experience with mitre.com has been nothing short of exceptional. Navigating through their website was a breeze, making finding and purchasing the perfect product a delightful experience. The best part? The delivery was lightning-fast, exceeding my expectations. When the product arrived, it was exactly as described, leaving me completely satisfied. Mitre.com truly sets the bar high for online shopping convenience and efficiency.

Unmatched Excellence in Customer Care

After relying on Mitre Footballs for several years, I encountered a minor issue with a recent purchase. However, the exceptional customer service provided by Mitre completely blew me away. The company promptly replaced the product, going above and beyond to ensure my satisfaction. I am truly impressed by their dedication to resolving any concerns swiftly and efficiently. Mitre's commitment to customer care is unparalleled, making them my top choice for matchballs. Thank you for the outstanding support!

Unparalleled Quality and Durability Exceeded My Expectations

After a disappointing experience with another brand, I decided to give mitre.com a chance, and I am thrilled that I did. The footballs I purchased from Mitre not only exceeded my expectations but surpassed them in every aspect. These footballs demonstrated unparalleled quality and durability, enduring rigorous play during a 7 a side tournament without showing any signs of wear and tear. The exceptional craftsmanship of these footballs was truly evident as they maintained their integrity even after intense use. I was particularly impressed by the robust stitching that held up seamlessly, ensuring the ball remained intact throughout the game. Unlike my previous encounter with faulty footballs, Mitre's products stood the test of time and usage, proving to be a reliable choice for any football enthusiast. My confidence in Mitre's products has been solidified by this experience, and I will undoubtedly continue to choose them for all my football needs. Their commitment to quality and customer satisfaction shines through in every aspect of their products. Thank you, Mitre, for delivering exceptional footballs that not only meet but exceed the highest standards of performance and durability.

An Unforgettable Shopping Experience with Mitre

I am delighted to share my exceptional experience with Mitre. Upon placing an order for a personalized football, there was a minor hiccup with the customization. Mitre accidentally included the wrong personalization on the ball. Despite this initial setback, I reached out to their customer service team and they swiftly addressed the issue. I returned the football on 8/12, hopeful for a timely resolution. Mitre's team acknowledged their mistake and assured me that they would rectify it promptly. They expressed genuine apologies for the oversight and assured me they would do everything possible to expedite the process. Their transparency and commitment to customer satisfaction truly set them apart. In the midst of the holiday season, Mitre made it a priority to prioritize my request, understanding the sentimental value behind the unique personalization. Thanks to their swift actions and dedication, I received the corrected football just in time for Christmas. The joy on my son's face when he unwrapped his special gift was priceless. Mitre's exceptional service and dedication to resolving issues reflect their commitment to customer happiness. I highly recommend Mitre for their quality products and outstanding customer service. Thank you, Mitre, for turning a potential disappointment into a heartwarming memory.

Exceptional Quality, Disappointing Service: A Review of mitre.com

Reflecting on my recent experience with mitre.com evokes conflicting emotions. Initially drawn in by the promise of high-quality goods, I eagerly placed an order on 9 November 2021. As days turned into weeks, my anticipation slowly morphed into disappointment as my package failed to arrive by 23 November 2021. Despite my persistent efforts to seek clarification on the whereabouts of my order, Mitre's customer service remained frustratingly elusive. Multiple phone calls and online enquiries went unanswered, leaving me in the dark about the status of my purchase. This lack of communication and accountability cast a shadow over an otherwise reputable brand known for its top-notch sports equipment. While Mitre impresses with its extensive range of premium balls, the absence of effective customer support tarnished my overall experience. As a dissatisfied customer, I am disheartened to admit that I must caution others against patronizing Mitre Australia. It pains me to have to forego future purchases from a brand I once held in high regard. In the realm of online shopping where customer service can make or break a brand, Mitre's shortcomings in this aspect have left a lasting impact. With a heavy heart, I bid farewell to a once-beloved retailer, hoping that my feedback prompts a positive change for fellow consumers in the future.

An Unforeseen Twist: My Mitre Experience

Embarking on my journey with Mitre, I was eagerly anticipating the free football promotion, a deal too good to pass up. Alas, as the parcel arrived, excitement turned to disappointment as the promised gift was missing. Venturing into the realm of customer support, I relayed my concerns, only to be met with the disheartening news that the coveted footballs had vanished like a mirage in the desert. Hoping for a silver lining, I inquired about a substitute "free" football, yet my hopes were swiftly dashed by the firm denial of any such arrangement. The stark ultimatum to return the order if dissatisfied left a bitter taste in my mouth, revealing a side of Mitre I had not expected. It's disheartening to witness companies resorting to tantalizing promotions they cannot uphold, merely to boost their sales figures. The allure of a complimentary football led me to place my trust in Mitre, only to see it shattered by unmet promises and flawed execution. A poignant reminder that authenticity and transparency should reign supreme in the realm of customer satisfaction.

An Unfulfilled Promise: My Experience with Mitre.com

When I embarked on my journey to revamp my home, Mitre.com seemed like the perfect destination with its wide array of enticing products. However, my excitement was short-lived as only a fraction of my order materialized at my doorstep. The frustration deepened when I realized there was no contact number available to resolve the issue promptly. As I navigated through their website, searching in vain for a direct line of communication, I couldn't help but feel let down by a brand of such prominence. The absence of a personal touch left me hanging in a limbo of uncertainty, awaiting responses to emails and online forms. The silence on the other end only amplified my disappointment. In a world where customer service defines a brand's credibility, Mitre.com failed to meet the basic expectations. As a loyal customer hoping for a seamless experience, I was left grappling with unmet promises and unaddressed concerns. The tarnished image of a once-trusted brand looms large in my mind, a stark reminder of the importance of prioritizing customer satisfaction. While Mitre.com may boast an impressive selection of products, the absence of effective communication channels overshadowed any allure. My journey with them may have hit a roadblock, but the lessons learned about the essence of attentive customer service are bound to stay with me. A bittersweet experience indeed, underscoring the pivotal role of customer-centric practices in shaping brand reputations.

Exceptional Quality, Disappointing Customer Service: A Genuine Review

As an outdoor enthusiast, I was thrilled to order two Primero rain jackets from mitre.com to prepare for my upcoming hiking trip. Unfortunately, my excitement soon turned into disappointment when only one jacket arrived in the package. Feeling let down, I tried to reach out to Mitre's customer service, only to find no contact number available – a surprising lapse for a company of their stature. Despite this initial setback, I decided to give them a chance and filled out the contact form, hoping for a swift resolution. However, my optimism was short-lived. As days turned into weeks without a single reply to my inquiries about the missing jacket, my frustration grew. It pains me to say that my experience with Mitre's customer service has been far from satisfactory. The lack of communication and resolution regarding my order issue has left me feeling undervalued as a customer. It's disheartening to see such a reputable brand falter in the crucial aspect of customer care. For anyone considering shopping at Mitre, I urge caution. While their products may boast exceptional quality, the same cannot be said for their customer service. As much as I appreciate the jacket I did receive, the overall experience has left a bitter taste in my mouth. So, if you value prompt and attentive customer service as much as high-quality products, I recommend exploring other options before turning to Mitre. Your satisfaction as a customer should never be compromised – a principle that seems to have been overlooked in my dealings with this company.

From Disappointment to Delight: A Testimonial of Resilience and Exceptional Service at Mitre.com

Reflecting on my recent experience with Mitre.com, I initially faced disappointment as my order failed to arrive and was returning to the sender. However, what started as a setback turned into a testament to Mitre's remarkable customer service. Their team promptly addressed the issue, going above and beyond to ensure my satisfaction. I was not only impressed by their swift response but also grateful for their dedication to resolving the situation efficiently. This experience has transformed my perspective, showcasing Mitre's commitment to customer care and turning a potential negative into a positive interaction. Thank you, Mitre.com, for turning my disappointment into delight through your exemplary service.