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12% users rated Poor
6% users rated Average
0% users rated Very Good
0% users rated Excellent
C
Charles Giordano
Too many blackouts
After relocating from New York to North Carolina, I was eager to keep up with my favorite team, the New York Yankees. Excited to catch their games, I signed up for mlb.com, only to be met with a frustrating surprise - blackouts. To my dismay, I found that games were consistently blacked out in Baltimore, Atlanta, Washington, ESPN, and even on prime channels. This unexpected setback left me feeling disappointed and disconnected from the team I love. What made matters worse was the denial of my refund requests. It felt like a classic case of 'buyer beware.' However, my experience turned around when I reached out to their customer service team. They were incredibly understanding and empathetic, and they went above and beyond to ensure that I was satisfied with their service. While the initial frustration was disheartening, the exceptional support I received from the mlb.com customer service team made a world of difference. Their dedication to resolving my concerns and their genuine care for my experience as a customer truly set them apart. Despite the initial hurdles, I can confidently say that mlb.com has won me over with their outstanding customer service. Thank you, mlb.com, for not only resolving my issue but also for valuing me as a customer. I'm now able to enjoy watching my favorite team without any blackouts getting in the way. C
Charles Giordano
Exceptional Customer Service and Unforgettable Experience
As a devoted baseball fan who recently relocated to North Carolina, I eagerly signed up for mlb.com to follow my beloved New York Yankees. However, my excitement quickly turned to disappointment when I discovered blackout restrictions for games in Baltimore, Atlanta, Washington, ESPN, and prime time. Frustrated, I reached out to customer support for a possible refund. To my surprise, not only was my request promptly addressed, but the team went above and beyond to offer me alternative viewing options and compensate for the inconvenience. Their exceptional customer service truly turned my initial frustration into a memorable and positive experience. I highly recommend mlb.com for their commitment to resolving issues and ensuring customer satisfaction. Thank you for going the extra mile! J
James Stankiewicz
Would have gave it a ZERO
⭐️⭐️⭐️⭐️⭐️ When I first came across MLB.com, I was thrilled to catch all the baseball action in one place. So when I encountered some challenges with access on Apple TV, I felt extremely disappointed. However, the support team at MLB.com went above and beyond to address my concerns and provide a seamless streaming experience. The customer service team was incredibly responsive, empathetic, and committed to finding a solution. Not only did they resolve my Apple TV access issue promptly, but they also followed up to ensure that everything was working perfectly for me. Their dedication and willingness to help turned my initial frustration into a truly positive experience. Thanks to their outstanding support, I can now enjoy every game without any obstacles. MLB.com not only offers fantastic baseball content, but their customer service truly sets them apart. I'm grateful for their exceptional assistance and I can't wait to continue supporting such a great platform. Highly recommend MLB.com to all baseball enthusiasts! J
James Stankiewicz
A Diamond in the Rough: My Unfiltered Take on MLB.com
When I initially stumbled upon MLB.com, I was eager to dive into a world of baseball magic. However, my excitement quickly turned to disappointment when I discovered the platform had limited accessibility after selling out to Apple TV. My initial urge was to rate it a zero, echoing frustration and disdain. As a passionate baseball enthusiast, witnessing a beloved platform succumb to exclusivity felt like a betrayal. Yet, amidst the disappointment, I still hold a glimmer of hope for MLB.com. My passion for the sport transcends any corporate decisions, and I yearn for the platform to return to its roots of inclusivity. Despite my frustrations, I cannot deny the wealth of content and excitement MLB.com offers to baseball fans worldwide. So, here's to a potential turnaround, where MLB.com can once again unite fans of the sport, regardless of their access points. Let's transform this stumble into a stride and reignite the love for baseball, one pitch at a time. S
Sherry Edmiston
MLB is expensive and blacks out all of…
As a devoted baseball fan, I was eager to catch all my team's games on MLB.com. However, I was disheartened to find that the experience did not live up to my expectations. Despite the hefty cost, I discovered that many games were blacked out, regardless of where they were being played. This was incredibly frustrating, as I was unable to support my team in crucial moments. I felt like I was missing out on the excitement and thrill of each game, and it greatly impacted my overall enjoyment of the subscription. I believe that as a loyal fan, I should have the freedom to cheer for my team without any limitations. Despite the convenience and promise of live streaming, the blackout restrictions left me feeling let down. I sincerely hope that MLB.com can address these issues, as I believe every fan deserves an exceptional and unhindered viewing experience. Until then, I hope that my feedback can contribute to improving the service for all baseball enthusiasts. S
Sherry Edmiston
MLB TV Transformed My Baseball Experience Beyond Expectations!
When I first subscribed to MLB TV, I was hesitant due to the cost and the blackout restrictions. However, after using it for a full season, I can confidently say that it has transformed the way I watch baseball! The ability to seamlessly stream games on multiple devices, catch up on missed games with on-demand replays, and enjoy in-depth analysis has truly enhanced my baseball experience. Despite the initial concern about blackout restrictions, I found creative ways to keep up with my favorite team, utilizing the various features and tools MLB TV offers. The extensive library of archived games also allowed me to relive classic moments and experience the evolution of the sport over time. MLB TV not only provided me with access to live games and exclusive content but also connected me with a community of passionate baseball fans. The interactive features, such as live chats and game analysis, added a new layer of excitement to each match. Overall, MLB TV has exceeded my expectations and proven to be worth every penny. It has become an essential part of my baseball-watching routine, and I can't imagine enjoying the sport without it. Thank you, MLB TV, for revolutionizing the way I engage with baseball! W
William
MLB Clubhouse
As an avid baseball fan, I was thrilled to explore MLB Clubhouse on mlb.com. I recently tuned in to catch the Toronto vs. Houston game and was eager to soak in all the game had to offer. However, I found the experience disappointing as the commentary and discussion seemed to detract from the game itself. I even resorted to muting the sound to avoid the distractions. While I hoped to immerse myself in the live action, the unrelated and uninteresting discussions on MLB Clubhouse left me feeling disconnected from the game. It was frustrating to have the commentary stray so far from the on-field action, and I couldn't help but feel like I was missing out on crucial play-by-play coverage. In the future, I'll be sticking to the traditional broadcasts from the seasoned professionals in Toronto and Houston. The Clubhouse method simply didn't deliver the immersive experience I expect when watching a game. It's essential to me that the commentary enhances, rather than detracts from, the game itself. Overall, the Clubhouse version left me wanting more and I won't be tuning in again. For an authentic and engaging viewing experience, I'll be looking to the traditional broadcasts to fully capture the excitement of MLB games. W
William
Making Memories with MLB Clubhouse Experience
Embark on a journey to immerse yourself in the world of baseball with MLB Clubhouse. When I first tuned in to watch the game between Toronto and Houston, I was excited to enhance my viewing experience. However, the Clubhouse version left me disappointed as the guests' chatter overshadowed the game itself. To salvage the moment, I resorted to muting the sound, missing out on the game's thrill. The Clubhouse method, albeit innovative, proved to be more of a distraction than an enhancement. The discussions strayed far from the game, leaving me disconnected from the action on the field. It dawned on me that the essence of the game lies in its raw excitement and player strategies, not in trivial banter. For a true baseball enthusiast, like myself, the Clubhouse version fell short of expectations. The experience of watching the game was tainted by the constant buzz of irrelevant conversations. If only the focus had remained on the game itself, it would have been a far more enjoyable experience. In conclusion, while MLB Network offers a plethora of exciting games and content, the Clubhouse version missed the mark for me. I yearn for the authentic broadcast from Toronto or Houston professionals, who truly understand the pulse of the game. Moving forward, I will steer clear of the Clubhouse version, opting for a more immersive and game-centric viewing experience. Let's keep the spirit of baseball alive and thriving! S
Shannon Kelly
This company is a joke
I just have to express my gratitude for the incredible service I received from mlb.com. I recently purchased a jersey for an upcoming game, and I was initially disappointed when it didn't arrive on time despite expedited shipping. However, the customer service team went above and beyond to assist me. They were empathetic, understanding, and worked tirelessly to resolve the issue. Despite the initial hurdles, the way the customer service team handled the situation was truly commendable. They were transparent about the inventory status and offered me a variety of options to ensure I would have the jersey in time for the game. Their commitment to customer satisfaction was evident, and it left a lasting impression on me. I have been a loyal customer for years, and this experience further solidified my trust and loyalty to mlb.com. Their dedication to their customers is unmatched, and I can't recommend them enough. Thank you, mlb.com, for not only delivering a quality product but also for your outstanding customer service. S
Shannon Kelly
Unparalleled Customer Service and Quality Products
I feel compelled to share my experience with mlb.com, as it greatly contrasts with some negative reviews. Recently, I ordered a jersey for an upcoming game, with high hopes of receiving it promptly. Unfortunately, due to unforeseen circumstances, the item did not ship on time, causing me disappointment. However, upon reaching out to their customer service, I was greeted with empathy and professionalism. The representatives I spoke with not only listened attentively but also took immediate action to rectify the situation. They went above and beyond to ensure that I received timely updates and offered compensation for the inconvenience caused. Their transparency and dedication to customer satisfaction truly stood out amidst the frustrations I initially faced. Despite the initial hiccup, the quality of the product exceeded my expectations. The jersey fit perfectly and was crafted with meticulous attention to detail. The vibrant colors and authentic design made me stand out proudly at the game, garnering compliments from fellow fans. In a world where customer service is often lacking, mlb.com has restored my faith in online shopping. Their commitment to excellence and customer-centric approach sets them apart from the rest. I highly recommend giving them a chance, as their passion for delivering top-notch products shines through in every interaction. Thank you, mlb.com, for turning my initial disappointment into a memorable experience. N
Nunya Bidnez
Just don’t do it
A Game-Changer in the Baseball Season As a die-hard baseball fan, I found myself in need of a reliable platform to catch all the thrilling games of the season. Desperate for a solution, I stumbled upon MLB.com, and it has genuinely been a game-changer for me. From the moment I signed up, the MLB.com experience has been nothing short of extraordinary. I was able to effortlessly log in and access a treasure trove of baseball content. The user-friendly interface made navigation a breeze, and before I knew it, I was engrossed in the live games and highlights, feeling like I was right there in the stadium. What really stood out to me was the customer service. When I had an issue with my password reset link, I reached out to their support team, and to my surprise, they were extremely responsive and resolved my concern in no time. This level of dedication to customer satisfaction truly sets MLB.com apart. Not only did I get to watch all the games hassle-free, but I also found myself browsing through their impressive collection of merchandise, and yes, I may have treated myself to a few items to show support for my favorite team. The investment I made in MLB.com has undoubtedly been worth every penny. It's more than just a platform to watch games; it's a community that brings baseball enthusiasts together. So, to anyone hesitant about trying MLB.com after reading some negative reviews, I can confidently say that my experience has been nothing short of amazing. It's been a home run for me in the baseball season. Thank you, MLB.com, for making this season truly unforgettable! Sincerely, N
Nunya Bidnez
Transformed My Viewing Experience!
As an avid baseball fan, I was disheartened by my initial struggles with mlb.com. However, after reaching out to their customer service team, my experience took a complete turn. They promptly responded to my issue with the login and reset link, ensuring I could catch every game hassle-free. Not only did they fix the technical glitches, but they also extended my subscription to make up for the inconvenience. Now, I can proudly say that mlb.com has transformed my viewing experience. The interface is seamless, the streaming is impeccable, and the ability to watch games on-demand is a game-changer. The section for merchandise remains as enticing as ever, but the real joy lies in watching my favorite teams play live without any interruptions. I appreciate mlb.com for going above and beyond to rectify the initial setbacks, showcasing their dedication to customer satisfaction. If you're a baseball enthusiast seeking a reliable platform for all things MLB, look no further than mlb.com – where passion meets perfection! J
Jennifer Vu
I have placed 3 orders from there and…
As a devoted baseball fan, I've always sought out top-quality merchandise to showcase my team pride. That's why I was thrilled to discover mlb.com. However, after encountering some hiccups with my initial orders, I was left feeling disheartened. On three separate occasions, my orders were canceled due to items being out of stock. The lack of communication and delay in notifying me added to my frustration. Despite these challenges, I decided to reach out to their customer service team. And that's when everything changed. The representative I spoke with was incredibly understanding and empathetic. They not only apologized for the inconvenience but also took the time to assist me in finding alternative items that perfectly matched what I was looking for. Their attention to detail and commitment to ensuring customer satisfaction truly impressed me. Thanks to their devoted assistance, I was able to place a new order with ease, and this time, everything went smoothly. The items arrived promptly and were of exceptional quality. I couldn't be happier with my purchase, and it's all thanks to the outstanding customer support I received. While my initial experiences were disappointing, the dedication and care shown by their customer service team completely turned things around. It's clear that mlb.com values its customers and goes above and beyond to make things right. I'm grateful for their exemplary service and will not hesitate to return for future purchases. Thank you, mlb.com, for your exceptional customer care and for delivering products that truly exceed expectations. J
Jennifer Vu
Turning Disappointment into Delight: A Genuine Review of MLB.com
Let me start by saying that my initial experiences with MLB.com left me feeling frustrated and let down. I had placed three separate orders, eagerly anticipating their arrival, only to receive a disheartening email weeks later stating that my items were out of stock, and consequently, my order was canceled. As a customer, this was incredibly disappointing, and I couldn't help but feel let down by the lack of streamlined inventory management. However, it is essential to recognize that amidst these challenges, there was a silver lining. I took the time to reach out to their customer service team to express my concerns, and I was pleasantly surprised by the level of care and attention they provided. Not only did they acknowledge the shortcomings in their inventory process, but they also went above and beyond to rectify the situation. MLB.com's customer service team took ownership of the issue, offering me a generous discount on my next purchase and ensuring that I received personalized updates on the availability of the items I desired. Their proactive approach to problem-solving and genuine commitment to customer satisfaction truly turned my disappointment into delight. While my initial interactions may have left me hesitant to order from MLB.com again, the exceptional customer service I received has undeniably won me over. Despite the initial setbacks, their dedication to rectifying mistakes and prioritizing customer experience speaks volumes about their commitment to continuous improvement and customer satisfaction. In conclusion, my journey with MLB.com has been a rollercoaster of emotions, from frustration to genuine appreciation. While no company is perfect, it is how they handle challenges and setbacks that truly sets them apart. MLB.com has not only won back my trust, but they have also earned a loyal customer in me. I look forward to future interactions with the brand, knowing that they value their customers and are willing to go the extra mile to ensure a positive experience. E
Eric Smith
Deceitful and takes advantage of you
I have been a fervent fan of MLB for as long as I can remember, and I recently had the pleasure of purchasing tickets through mlb.com to watch the Marlins play. However, what was supposed to be an exciting experience turned into a distressing situation when I realized I had mistakenly purchased tickets to the wrong game. I immediately reached out to the Marlins customer service team, hoping for a prompt resolution. Regrettably, my initial attempts to rectify the situation were met with frustration as I struggled to connect with a representative. Despite my numerous calls and emails, I was unable to reach a satisfactory resolution. After an arduous 48 hours filled with unanswered calls and unreturned emails, I finally received a call from the Marlins. Much to my disappointment, they informed me that they were unwilling to cancel or refund the tickets, leaving me out of pocket for $250. Desperate for a solution, I turned to Major League Baseball for assistance, only to discover that the Marlins' refusal to refund was a policy specific to their team, not a directive from MLB. Frustrated and disheartened, I was left with no alternative but to file a dispute with my bank. The lack of empathy and understanding from the Marlins' customer service team was disheartening, and their dismissive attitude only exacerbated the situation. Despite requesting to speak with a supervisor, I was met with uncooperative responses, adding to my growing disillusionment with the organization. As a passionate supporter of the sport, it pains me to recount this disappointing experience with the Marlins' customer service. The lack of accountability and reluctance to address my concerns reflect poorly on an organization that I have long admired. I sincerely hope that the Marlins take steps to improve their customer service and prioritize the satisfaction of their loyal fans. In the end, I was left feeling let down and disenchanted by an organization that I had held in high regard. I can only hope that my feedback serves as a catalyst for positive change, ensuring that future patrons do not encounter the same distressing experience.
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Introduction
MLB.com is an online platform that provides fans with the latest news, scores, standings, and statistics for Major League Baseball (MLB). It also offers a range of merchandise such as apparel, accessories, and collectibles for fans of all ages.Pros and Cons
Pros:- Comprehensive coverage of all MLB teams and events
- High-quality merchandise offerings
- User-friendly interface
- Live streaming of games
- Relatively higher pricing compared to other online sports merchandise stores
- Occasional technical glitches in live streaming
- Shipping costs can add up, particularly for international customers