Users Voice for Mlb

90% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Review article published on: 22 May 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.4 4.5 5 1.8 4.3 1
Mar 2023 1.5 4.7 5 2.8 3.3 1
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Detailed Mlb Review by

Introduction

MLB.com is an online platform that provides fans with the latest news, scores, standings, and statistics for Major League Baseball (MLB). It also offers a range of merchandise such as apparel, accessories, and collectibles for fans of all ages.

Pros and Cons

Pros:
  • Comprehensive coverage of all MLB teams and events
  • High-quality merchandise offerings
  • User-friendly interface
  • Live streaming of games
Cons:
  • Relatively higher pricing compared to other online sports merchandise stores
  • Occasional technical glitches in live streaming
  • Shipping costs can add up, particularly for international customers

User Experience

MLB.com has a user-friendly interface that makes it easy for fans to navigate through the pages and find the information they are looking for. The website is well-structured, and the search functionality is precise, enabling users to filter results by teams, players, or events. The live streaming feature is excellent, but occasionally, some technical glitches can hinder the experience.

Pricing and Value for Money

The pricing of merchandise on MLB.com is slightly higher than other online sports merchandise stores. However, the website offers a wide range of high-quality, officially licensed products that are worth the money if you are a die-hard fan of MLB.

Alternatives

Some of the alternatives to MLB.com for sports merchandise are Fanatics, Nike, and Dick's Sporting Goods. For live streaming, alternatives include fuboTV and Sling TV.

Customer Service

MLB.com has a comprehensive customer service section that covers various topics such as shipping, returns, and exchanges. The website also offers a live chat feature, phone support, and email support for further assistance.

Product Quality and Selection

MLB.com offers a wide range of high-quality merchandise, including apparel, accessories, and collectibles. The website also has an excellent selection of products for all MLB teams that are officially licensed, ensuring authenticity.

Website Usability

MLB.com's website is well-designed, and the interface is easy to navigate. The search functionality is precise, and the website's structure is well-organized, making it easy for users to find what they are looking for.

Returns and Exchanges

MLB.com has a comprehensive returns and exchanges policy that allows customers to return or exchange their products within 60 days of purchase. The website also offers instructions for returning items and provides a prepaid shipping label for hassle-free returns.

Promotions and Discounts

MLB.com frequently runs promotions and discounts, particularly during major events such as the World Series. Customers can also sign up for the website's newsletter to receive exclusive discounts and updates.

Reputation

MLB.com has a good reputation as a reliable source for the latest news and scores in the world of baseball. The website also has a good track record of offering high-quality, authentic merchandise to its customers.

Payment Options

MLB.com offers multiple payment options, including credit cards, PayPal, and Apple Pay. The website also uses industry-standard encryption to ensure that all transactions and personal information remain secure.

Loyalty Programs

MLB.com offers a loyalty program called MLB Rewards that allows members to earn points for every purchase they make on the website. Members can redeem points for discounts and exclusive merchandise.

Customer Reviews

MLB.com has a section for customer reviews, enabling new customers to read about the experiences of other customers with their products and services. The website also has a high rating on independent review sites, indicating customer satisfaction.

Community Involvement

MLB.com is actively involved in supporting various charitable organizations and social causes. The website's community involvement section highlights the various initiatives and events the company supports.

Shipping and Costs

MLB.com offers standard shipping and expedited shipping options, with rates varying depending on the shipping location and the size of the order. International customers may incur higher shipping costs, and the website advises customers to check their customs regulations before placing an order.

Mlb Recent User Reviews

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Reviewer Name: Doc Mirror

Review Submission Date: 2022-09-22

Review Title: Rather have dental surgery
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Review Description: Trying to do business with MLB is worse than dental surgery. Want all my pers information including phone number - NO! Slow, inefficient, poor interface with ball club and no one supports it when the process fails. And - it will fail for you too.

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Reviewer Name: Richard Davidson

Review Submission Date: 2022-08-22

Review Title: Ordered a few things from the site
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Review Description: Ordered a few things from the site, no problems and got the items I ordered. The spam emails since the order are nonstop with no way to opt out. Stop spam emailing me, I will never order anything from this site again.

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Reviewer Name: Kenneth J Wichmann

Review Submission Date: 2022-06-23

Review Title: This is a Fanatic’s company
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Review Description: This is a Fanatic’s company. They rule all sports for clothing, etc.. They also own, NHL.com, NFL.com, Lids.com, and more. Bad experience with all. Try and find something else to order if possible because they will either not deliver it correctly or not at all and customer service will blame it on you!! They are just a terrible company because they have a monopoly on everything!!!!!

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Reviewer Name: George McLaughlin

Review Submission Date: 2022-06-05

Review Title: Useless
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Review Description: Useless. Between the blackouts and now subbing selected games out to other third party streaming companies, i.e Peacock and making them unavailable otherwise this is a total waste of money. I'm out.

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Reviewer Name: Dan Manning

Review Submission Date: 2022-05-05

Review Title: ANGRY
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Review Description: 1. Why don't I get the Red Sox announcers? Very frustrating hearing the opponents announcers and not the Red Sox. FIX IT OR I CANCEL2. The audio mix is terrible, there is way too much background noise ratio to voice audio, FIX IT OR I CANCEL

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Reviewer Name: Jim Schear

Review Submission Date: 2022-04-13

Review Title: Beware the offered discounts for military service
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Review Description: I signed up as a qualified military subscriber but was charged full price. Called customer service and a very nice Gabriela informed me that I was screwed. What a bunch of asshats. If you are going to offer the discount, then sackup and make it work!! Customer service is indeed dead, even in the national pastime.

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Reviewer Name: Jakob Bang

Review Submission Date: 2018-07-10

Review Title: Impossible to read privacy policy
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Review Description: While using Internet Edge on windows 10 you can´t use their website without agreeing to their privacy policy. However the link to the privacy policy opens a new tab in which you can´t read the content WITHOUT AGREEING to the privacy policy. Fighting windmills.mlb.com seems not to care about my private decision as a user of their website.

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