Users Voice for Mms

11% users rated Terrible
3% users rated Poor
3% users rated Average
8% users rated Very Good
75% users rated Excellent
Pie Chart Review Representation for Mms
Mms Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Feb 2019

Last updated by on 10 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Sep 2022 3.5 4.1 4.5 3.8 5 2.7
Oct 2022 4.3 3.9 3.6 3.7 5 5
Nov 2022 4.5 4.1 4.4 5 5 1
Dec 2022 5 5 5 5 5 5
Mar 2023 3.2 3 4.1 2.7 5 4.9
Line Chart for Rating of peer stores

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Detailed Mms Review by

Introduction

M&M's is a well-known brand in the confectionery industry, popular for its bite-sized, candy-coated chocolates. M&M's official website, mms.com, offers a range of products and services to customers worldwide.

Pros and Cons

One of the primary advantages of shopping on mms.com is the convenience it offers. Customers can browse through the entire range of M&M's products from the comfort of their homes. Additionally, the website offers a variety of customization options for personalized gifts and party favors. The main disadvantage of shopping on mms.com is that it can get expensive, especially if customers want to buy in bulk. The prices are generally higher compared to other online retailers that sell confectionery products.

User Experience

The mms.com website offers a user-friendly interface, making it easy for customers to navigate and find what they're looking for. The site is well-organized, and the search functionality enables customers to quickly find specific products they want to purchase.

Pricing and Value for Money

The prices on mms.com can be higher than other online stores, but customers can purchase products in bulk to save money. Additionally, the website offers promotions and discount codes frequently, making it worthwhile for customers to check in for deals.

Alternatives

Customers looking for alternatives to M&M's products can check out other confectionery brands like Hershey's, Nestle, Cadbury, or Ferrero Rocher.

Customer Service

M&M's customer service is responsive and helpful. Customers can contact the company through email, phone, or live chat. They also have a comprehensive FAQ section on their website that covers common questions and concerns.

Product Quality and Selection

M&M's products are known for their premium quality, which is evident in every bite of their chocolate. The selection of products available on the website is extensive, with a variety of flavors, colors, and customization options.

Website Usability

The mms.com website is easy to use, with a simple design and intuitive navigation. Customers can easily find what they're looking for and quickly place an order, with minimal fuss.

Returns and Exchanges

M&M's accepts returns and exchanges for their products within 30 days of purchase, as long as the products are unopened and in their original packaging.

Promotions and Discounts

M&M's offers promotions and discount codes frequently, giving customers a chance to save money while still enjoying their favorite products.

Reputation

M&M's has a strong reputation in the confectionery industry for their high-quality products and exceptional customer service.

Payment Options

The website offers secure payment options, including credit and debit cards, PayPal, and Apple Pay.

Loyalty Programs

M&M's offers a loyalty program that rewards customers with points for every purchase they make. These points can be redeemed for discounts and other benefits.

Customer Reviews

Customer reviews on mms.com are generally positive, with customers praising the quality of the products and the convenience of the website.

Community Involvement

M&M's is involved in several community projects and initiatives, including supporting local schools and charities.

Shipping and Costs

M&M's offers various shipping options, with costs depending on the location and shipping method chosen. Shipping is generally fast and reliable, with most products arriving within a week of placing an order. In conclusion, mms.com is an excellent website for people who love M&M's chocolates. With its high-quality products, customer-friendly services, and convenient shopping experience, the site is worth checking out. Although prices can be high, the website's regular promotions and discounts make it a worthwhile choice for many customers.

Mms Recent User Reviews

User Rating

5 stars

202

4 stars

48

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Reviewer Name: Honey

Review Submission Date: 2022-12-17

Review Title: Personalising my M&M chocolates!!!
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Review Description: Personalising my M&M chocolates!!!

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Reviewer Name: John

Review Submission Date: 2022-12-16

Review Title: Levering UPS is erbarmelijk
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Review Description: Levering UPS is erbarmelijk

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Reviewer Name: Tanya Pryor

Review Submission Date: 2022-12-15

Review Title: Great Service
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Review Description: Easy to use website and straightforward to order personalised M&M's

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Reviewer Name: Ingrid

Review Submission Date: 2022-12-15

Review Title: Are staff actually happy helping customers? …
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Review Description: Enjoyed getting our personalised M&M’s however the 2 guys who served us obviously had no other alternative but to work in the store. We came all the way from Aberdeen, is customer service with a smile not required in your store?

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Reviewer Name: Graeme A

Review Submission Date: 2022-12-14

Review Title: Your website is so outdated and clunky…
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Review Description: Your website is so outdated and clunky — given the premium price for the M&Ms, I'd expert a premium experience.

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Reviewer Name: Roisin D. Luffy

Review Submission Date: 2022-12-12

Review Title: I received my order with broken M&Ms
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Review Description: I received my order with broken M&Ms, black ink all over the place, inconsistency in printing and many of them missing several letters of text so you can’t even read what the M&M is saying. I’m so disappointed. €40 for an ugly box of M&Ms that nobody can even make out. My dad thought they were smarties. I asked the opinions of four people who couldn’t believe the price based off the quality. I looked at many tik toks to make sure they came with a decent print so maybe I got very unlucky. If this arrived for a wedding I would be fuming.

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Reviewer Name: gianluca boschini

Review Submission Date: 2022-12-12

Review Title: Ottima esperienza di acquisto on line
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Review Description: Ottima esperienza di acquisto on line. interfaccia web immediata e facile

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Reviewer Name: Lime Water

Review Submission Date: 2022-12-12

Review Title: The idea is good...but
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Review Description: The idea is good. Unfortunately, The system is out of date. Photos are always not approved and rejected —they crash most initially. They were now, delayed with my schedule as a birthday gift.

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Reviewer Name: Greg

Review Submission Date: 2022-12-12

Review Title: I am joyed coming to the M&M store
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Review Description: I am joyed coming to the M&M store. I love the disco blue m&m .I was mesmerized at the candy. ??????

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Reviewer Name: Max

Review Submission Date: 2022-12-09

Review Title: Amusant
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Review Description: Amusant. Mais impossible de mettre plus de 1 photo.

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