Users Voice for Moft

54% users rated Terrible
4% users rated Poor
0% users rated Average
0% users rated Very Good
43% users rated Excellent
Pie Chart Review Representation for Moft
Moft Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2.7 3.8 5 1 2.3 4.5
Oct 2022 5 3.7 1 1 3.6 4.7
Nov 2022 1 5 5 1 5 4.2
Dec 2022 5 5 5 5 1.8 5
Mar 2023 5 2.7 2 1.5 5 3.3
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Detailed Moft Review by

Introduction

Moft.us is a brand that specializes in creating innovative laptop stands and phone accessories that focus on ergonomics and comfort. Their products are designed for people who value mobility and flexibility in their workspace.

Pros and Cons

Pros: Moft.us creates unique and lightweight laptop stands and phone accessories that are easy to use and comfortable to carry. The products are made from high-quality materials that are built to last. They also offer a variety of product choices to suit different needs. Cons: Some users may find the selection of products limited, especially for those who are looking for more elaborate stands with additional features.

User Experience

Moft.us has a user-friendly website that provides easy navigation and seamless transactions. The checkout process is quick and effortless. Customers can also easily track their orders via the website or through email updates.

Pricing and Value for Money

Moft.us' products are priced reasonably and offer great value for money. Customers can enjoy additional discounts by subscribing to their newsletter or purchasing products during promotional periods.

Alternatives

Some alternatives to Moft.us include Lapdesk, HUANUOC, and Sabrent. These brands offer similar products but may differ in pricing and design.

Customer Service

Moft.us has a dedicated customer service team that is available to assist customers with any inquiries or concerns. The team is prompt and professional in responding to customer queries and offering solutions.

Product Quality and Selection

Moft.us' products are made from high-quality materials that ensure durability and comfort. They offer a variety of laptop stands and phone accessories that cater to different needs and preferences.

Website Usability

Moft.us' website is designed with a minimalist and user-friendly approach. The website provides easy navigation, quick search options, and informative product descriptions.

Returns and Exchanges

Moft.us offers a 30-day return policy for all their products. Customers can return any product that they are not satisfied with, and they will receive a full refund or exchange.

Promotions and Discounts

Moft.us offers a variety of promotions and discounts throughout the year. Customers can subscribe to their newsletter to receive updates on special offers and discounts.

Reputation

Moft.us' products have received positive reviews from customers for their innovative design and high-quality materials. The company has a good reputation in the market for creating products that focus on comfort and functionality.

Payment Options

Moft.us offers various payment options, including Paypal, Visa, Mastercard, and American Express, to ensure that customers can make transactions with ease and flexibility.

Loyalty Programs

Moft.us does not currently offer loyalty programs.

Customer Reviews

Moft.us' products have received positive reviews from customers who have praised the products' lightweight design and comfort. Customers have also commended the company's customer service team for their professionalism and promptness.

Community Involvement

Moft.us is committed to supporting various social and environmental causes. They have partnered with different organizations to promote sustainability and social responsibility.

Shipping and Costs

Moft.us offers free shipping on all orders within the United States. For international orders, shipping costs vary depending on the location. The company provides shipping updates and tracking information to ensure timely delivery.

Moft Recent User Reviews

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Reviewer Name: Sebastian Wastl

Review Submission Date: 2022-12-06

Review Title: Perfect customer service
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Review Description: Besides the long waiting for the article’s availability (which was transparent) I had an awesome experience with the customer support. My orderd powerbank wasn’t satisfactory to me. The support answers were really quick and they really wanted to understand the issue and fix it. They even reviewed videos I sent them. The issue could not be fixed but they offered a very customer centric solution.

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Reviewer Name: Markus Allard

Review Submission Date: 2022-02-01

Review Title: Non-existant customer service! Literally!
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Review Description: Non-existant customer service, literally! I ordered the wrong item by mistake and wanted to return it and get the right one. I´ve emailed over five times with no response, I tried contacting them via Facebook and I even tried calling the number on their website, which isn´t connected. It´s impossible to get a hold of anybody at MOFT US.

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Reviewer Name: jude sam

Review Submission Date: 2021-11-16

Review Title: Scam
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Review Description: Scam, never receive my order, no reply even I contacted their support.

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Reviewer Name: Jawann McBeth

Review Submission Date: 2021-11-05

Review Title: Don't order from them
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Review Description: Don't order from them. They will lose your order - if it ever ships at all and ghost you when you ask for refund because you no longer want their product!

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Reviewer Name: Vincent MA

Review Submission Date: 2021-10-26

Review Title: your product need to deliver over 2…
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Review Description: your product need to deliver over 2 months. I am just received the product on 22 Oct 2021 and too thin material making the product filling not reliable.

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Reviewer Name: Mike

Review Submission Date: 2021-10-25

Review Title: Bad quality and support
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Review Description: Bad quality. The glue for the bottom of the stand came undone after a few months, making the wallet unstable and unusable. Customer service was also poor as they delayed a response to my request, auto deleted the request when they failed to respond in 3 days then gave a canned response with here is a coupon code.

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Reviewer Name: Víctor Pérez Galiana

Review Submission Date: 2021-10-01

Review Title: quick transport and amazing product!
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Review Description: quick transport and amazing product!

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Reviewer Name: Not Happy!

Review Submission Date: 2021-10-01

Review Title: Never received order!!
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Review Description: Never received order!!! ?

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Reviewer Name: Chen

Review Submission Date: 2021-07-08

Review Title: Awesome product
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Review Description: Awesome productPictured is just one way I use the MOFT stand. I also teach online yoga and it’s great for use in the stand up setting to get all of me in the frame. Love the portability and the multiple levels.

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Reviewer Name: John

Review Submission Date: 2021-07-07

Review Title: Just perfect
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Review Description: Just perfectI am in Australia and it took quite some time to arrived anyway... i love This product, very fonctional, it is on my phone for more than a month and it is still like new (picture taken today)The stand is very stable on a flat spot de on both sidesThe magnet is strong enough to be secure