Users Voice for Moglix

31% users rated Terrible
0% users rated Poor
0% users rated Average
2% users rated Very Good
67% users rated Excellent
Pie Chart Review Representation for Moglix
Moglix Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2021 1 5 5 3.7 4.4 1
Dec 2021 5 5 1 4.3 4.7 1
Jan 2022 5 5 5 4.2 3.9 1.6
Feb 2022 5 5 5 3.2 3.8 1
Mar 2023 1 5 5 3.6 4.3 1
Line Chart for Rating of peer stores

moglix.com

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Detailed Moglix Review by

Introduction:

Moglix is a B2B e-commerce platform that deals exclusively in industrial tools and equipment. Founded in 2015, Moglix has since grown to become India's largest online marketplace for industrial products. The platform boasts an inventory of more than 500,000 products from over 3,000 brands, with an extensive distribution network across the country.

Pros:

Moglix offers a vast variety of industrial products, with competitive pricing, making it an excellent one-stop-shop for businesses. The platform's user interface is intuitive, with streamlined navigation and search functions that make locating products a breeze. Moglix makes same-day deliveries in major cities and provides free shipping for orders above ₹1,000.

Cons:

One of the downsides of the Moglix platform is the relatively small range of payment options available. The platform accepts only a few payment methods, including credit/debit cards, net banking, and UPI. Additionally, Moglix's reach is limited to India, meaning international customers cannot access the platform's products.

User Experience:

Moglix's user interface is clean and easy on the eye. The search function is robust and provides accurate results, and products are sympathetically categorized, making them more accessible to find. The simplified user experience means that customers can easily navigate through the platform and complete transactions with ease.

Pricing and Value for Money:

Moglix provides premium industrial tools and equipment at discounted prices. The pricing model is notably competitive in the market, making it an attractive option for small and medium-sized businesses that require industrial tools and hardware. The platform offers bulk purchases, driving down the cost per unit.

Alternatives:

Moglix's closest competitor is Industrybuying, another B2B e-commerce platform specializing in industrial products. Industrybuying has a range of payment options, including Paytm and EMI, which Moglix does not offer.

Customer Service:

Moglix's customer service team is efficient and responsive. The platform provides different channels of support, including email, phone, and live chat. Users can also get in touch with the support team via social media platforms such as Twitter and Facebook.

Product Quality and Selection:

Moglix stocks industrial products from reputable brands, ensuring that customers receive products of exceptional quality. The platform lays emphasis on the quality of the products it provides, making it an excellent place to purchase industrial tools that meet regulatory standards.

Website Usability:

Moglix's website is easy to navigate, and the user interface is responsive, whether accessed via computer or mobile devices. The platform is optimized to enable page loads faster and to ensure user-friendliness.

Returns and Exchanges:

Customers can return products within seven workdays from the time of delivery. Moglix will provide refunds for the products returned based on the refund policy. The process is hassle-free, and the customer service support team is available to assist customers in resolving any issue.

Promotions and Discounts:

Moglix offers several promotions from time to time, including discounts and exclusive deals for bulk purchases. The promotions page is always updated with the latest promotions and discounts, making it easy for customers to stay abreast of any deals or exclusive discounts.

Reputation:

Moglix has established itself as a leading e-commerce platform for industrial tools and equipment. The platform has received multiple accolades over the years for its excellent services, fast delivery, and extensive inventory.

Payment Options:

Moglix has a limited range of payment options, including credit/debit cards, net banking, and UPI. The platform does not accept mobile wallet payments like Paytm or EMI and international payment options.

Loyalty Programs:

Moglix does not have a specific loyalty program for its customers, although it provides discounts and exclusive deals from time to time.

Customer Reviews:

Moglix has a dedicated review section where customers can leave feedback on products bought. The review portal allows potential customers to make informed decisions based on real-user experiences.

Community Involvement:

Moglix has a strong sense of community and is actively involved in social, economic, and environmental initiatives. The platform partners with various organizations to fight poverty and support entrepreneurship, ensuring that the community benefits from its success.

Shipping and Cost:

Moglix provides various shipping options, such as same-day deliveries in select cities, and free shipping for orders above ₹1,000. The platform's shipping fees are low and competitive, making them an excellent shipping option for small purchases. In conclusion, Moglix.com is an outstanding e-commerce platform for industrial tools and equipment. With its extensive inventory, competitive pricing, and user-friendly interface, it presents a remarkable value proposition for businesses looking to purchase high-quality industrial tools and hardware. Although Moglix could improve its payment options and expand its reach to international customers, it remains a formidable player in the Indian e-commerce market.

Moglix Recent User Reviews

User Rating

5 stars

19

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Reviewer Name: Syed Wajeed

Review Submission Date: 2022-01-31

Review Title: Horrible and Pathetic Products.
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Review Description: Horrible and Pathetic Products.. They collect all used products and repack and send.. I had to exchange product thrice and every time the product quality is sad.. Please do not buy any product as you will end up exchanging.. If u want to customer service you have to spend an hour to reach them and they are not even helpful... Please buy product locally as this is much better than these online crappy products.

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Reviewer Name: TUSHITA TIWARI

Review Submission Date: 2021-12-21

Review Title: Good quality products i received
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Review Description: Good quality products i received , on time delivery and trustable source.

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Reviewer Name: Shikha Sharma

Review Submission Date: 2021-10-25

Review Title: Smiling Customer
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Review Description: Experience was awesome, as there service, their quality everything was good Thank you.

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Reviewer Name: anchita kumari

Review Submission Date: 2021-10-25

Review Title: best site to purchase
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Review Description: Had great experience with company. Variety of products. on time delivery. Packing and quality of products are great also they remind you always that where the product is and when it will get delivered.

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Reviewer Name: logistics

Review Submission Date: 2021-10-19

Review Title: Worst website to order
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Review Description: Worst website to order. They don't carry the product and takes weeks to buy and than package furthermore weeks to ship. That too wrong product! Their returns are worst nightmares were they ask so many pictures, documents and their own invoices and takes months to do the process.

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Reviewer Name: Hanumantha Rao Medarametla

Review Submission Date: 2021-10-04

Review Title: Its a fake company
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Review Description: Its a fake company. Delivered a damaged hospital bed and not willing to replace or return. Fraud people.

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Reviewer Name: Rathod Dharmendrasinh

Review Submission Date: 2021-08-31

Review Title: Customer care number not working and…
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Review Description: Customer care number not working and after some time wrong date caller tune and cut the mob

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Reviewer Name: Pranav Rajput

Review Submission Date: 2021-08-23

Review Title: Great online purchasing site .provide…
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Review Description: Great online purchasing site .provide genuine products on time and also provide a good customer after sales service

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Reviewer Name: Hritik Choudhary

Review Submission Date: 2021-08-21

Review Title: Great service product arrived earlier…
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Review Description: Great service product arrived earlier than expected

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Reviewer Name: Vignesh Divine

Review Submission Date: 2021-07-23

Review Title: Fake staus on Web
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Review Description: I am vignesh from Chennai I placed ordered 3376734 for 2 pumps kriloskar (1.5L )website it is given as ready stock 15.7.2021 I paid . Yet not dispatched but in website Fake display shown as Packed. Today customer care person telling no material available. They made Gst invoice, they got money . Again they are asking 3 days time. Pls help me Share right status. Deliver my pump .