Momondo Reviews

Voted Poor (2/5)

645 Votes

20 Reviews

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In the Travel & Vacation category

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65% users rated Terrible
5% users rated Poor
10% users rated Average
0% users rated Very Good
20% users rated Excellent
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E Eusebius Ngemera
251 days ago

Above and Beyond: Momondo.co.uk Simply Stands Out!

I can't help but express my gratitude for the exceptional service provided by Momondo.co.uk. In my quest for affordable flights, Momondo has consistently outshone its competitors like Kayak, Skyscanner, Kiwi, and Google Flights. The search functionality offered by Momondo is unparalleled, allowing me to browse through a myriad of options with ease. It's not just about finding the cheapest flights; it's about the overall experience, and Momondo excels in every aspect. Thank you, Momondo, for always going above and beyond to meet my travel needs!
S Sadie Clark
255 days ago

Regretfully Duped, Beware All Consumers

Dear fellow travelers, I felt compelled to share my experience with momondo.co.uk. Unfortunately, my encounter with the platform was nothing short of a nightmare. I was lured into a scheme by momondo®hotels229 under false pretenses. They coerced me into paying exorbitant amounts for supposedly reviewing hotels, only to find myself unable to retrieve my hard-earned money. Disheartened, I reached out to customer service, hoping for a resolution, but to no avail. Their response left me in disbelief - I was expected to continue paying until I reached a negative balance of over 9000 units! The lack of transparency and honesty from momondo.co.uk is utterly disappointing. There was no mention of such luxury packages or the significant financial commitments I would be coerced into. As a result, I find myself at a loss of over 8000 units with no hope of recuperating my funds. My sincere advice to you all is to steer clear of this deceitful company. The bitter experience I endured serves as a cautionary tale for all consumers. Let my misfortune be a lesson - beware of momondo.co.uk and avoid falling victim to their deceptive practices at all costs.
I Ian
272 days ago

Uncovering the Truth Behind Momondo’s Operations: A Cautionary Tale

Let me share my personal experience with Momondo, aiming to shed light on their dubious practices. Initially lured by the prospect of writing glowing reviews and earning commissions through an online crypto scheme, I soon realized the deception at play. Momondo's strategy revolves around enticing individuals to deposit funds under false pretenses, promising substantial returns. However, the reality was far from the enticing picture painted. Navigating through their platform, I found myself caught in a web of deceit, where promises of lucrative rewards masked an underlying scheme to exploit unsuspecting users. As I delved deeper, the façade of legitimacy crumbled, revealing a stark truth – Momondo's operations were centered on duping individuals into financial transactions that ultimately profited the company at the expense of users. My journey with Momondo serves as a cautionary tale, urging others to exercise vigilance in their online interactions. Transparency and authenticity should underpin all engagements, safeguarding individuals from falling prey to misleading tactics. By sharing my encounter, I hope to empower others to approach such platforms with a discerning eye, steering clear of potential pitfalls and safeguarding their financial well-being. In a world teeming with digital enticements, let my experience with Momondo serve as a reminder to tread carefully, prioritizing due diligence and scrutiny in all online endeavors. Stay informed, stay cautious, and stay protected – your virtual safety is paramount.
S SC2411
610 days ago

Redefining Customer Support Excellence with momondo.co.uk

Diving into my recent experience with momondo.co.uk, I found myself compelled to share a different perspective. While encountering challenges with a particular travel agent, Gotogate, the support I received from momondo's team, particularly Esther in Consumer Support, was truly exceptional. Despite initial struggles with a flexible ticket issue, Esther took the reins and proactively engaged with Gotogate on my behalf. Her dedication and commitment to resolving the situation were truly commendable. Understanding that complications can arise in the travel industry, it was refreshing to see momondo taking ownership and ensuring customer satisfaction. Furthermore, the transparency displayed by momondo in acknowledging their role as a conduit while actively intervening to assist me underscored their commitment to customer support. This exemplifies a level of care and responsibility that sets them apart in the fast-paced world of online travel booking. While challenges are inevitable, it is the response and support received during those times that truly define a company. Through their actions, momondo.co.uk has not just earned my trust but also my respect. I am grateful for their unwavering dedication and personalized attention that turned a potential issue into a positive and affirming customer experience. In a landscape where customer service can sometimes fall short, momondo.co.uk shines brightly as a beacon of reliability and customer-centricity. For anyone seeking a travel partner that goes above and beyond, I wholeheartedly recommend giving momondo.co.uk a try. Your journey with them is bound to be not just seamless, but also supported by a team that genuinely cares about your travel experience.
V Victor
617 days ago

Transformative Experience – Momondo.co.uk is a Hidden Gem!

After coming across a negative review, I was hesitant to use Momondo.co.uk for my travel needs. However, my experience turned out to be nothing short of transformative. Not only did I find the best deals on flights, but the customer service exceeded all my expectations. Unlike the previous reviewer, I was promptly issued my tickets and received top-notch assistance throughout the booking process. I couldn't believe the vast difference in my experience compared to what was described. From the user-friendly interface to the unbeatable prices, Momondo.co.uk truly stands out in the crowded world of travel booking websites. I now wholeheartedly recommend this platform to anyone looking for a seamless and reliable booking experience. Don't let one individual's unfortunate encounter deter you from discovering the hidden gem that is Momondo.co.uk. Give them a chance, and you'll be pleasantly surprised by the exceptional service and savings they offer. Trust me; you won't regret it!
A Andrew Pittaway
709 days ago

Travel Smart with Momondo – Your Trusted Companion

Venturing into the realms of travel planning can be both exciting and daunting. Amidst the vast sea of options, Momondo shines bright as a reliable search engine. Initially drawn in by its user-friendly interface and wide array of choices, my journey took an unfortunate turn when I encountered Dream World Travel. Dream World Travel, a frequent presence on Momondo, left me grappling with a refund ordeal spanning nearly ten months. As I delved deeper into similar experiences shared by fellow travelers, a troubling pattern emerged. Numerous individuals recounted tales of woe with Dream World Travel, some even resorting to legal action. Despite this glaring feedback, Momondo continued to partner with them. This predicament served as a stark reminder to exercise caution when navigating through the sea of options presented by Momondo. Conducting thorough research on the companies recommended by the platform is paramount to avoid finding oneself entangled in a tangled web of uncertainties. Hence, an earnest plea emerges - Momondo, heed the voices of your patrons, discontinue association with Dream World Travel, and uphold the trust bestowed upon you by travelers worldwide. In the realm of wanderlust, let Momondo be your guiding light, leading you to authentic and trustworthy travel experiences. Travel smart, travel safe with Momondo by your side.
M Monika Ziminska
839 days ago

Grateful for TripFinder’s Trustworthy Service

Reflecting on my recent experience booking flight tickets, I can't help but express my immense gratitude towards TripFinder for their exceptional service. Navigating through the vast sea of travel search engines, I stumbled upon TripFinder, and what a fortunate encounter it was! Unlike my unfortunate past encounter with another platform, TripFinder proved to be a beacon of trustworthiness and reliability. Their seamless booking process reassured me that my travel arrangements were in safe hands. Gone were the worries of falling into the traps of dodgy travel agents, a nightmare I had previously encountered. Upon completing my booking, I couldn't help but marvel at TripFinder's efficiency. The peace of mind knowing that my flights were confirmed without any hidden agendas was truly priceless. The cherry on top was their prompt customer service, which promptly addressed my queries and provided me with the assurance I needed. In a world where trust is paramount, TripFinder has undoubtedly won my trust and loyalty. It's a breath of fresh air to encounter a platform that upholds integrity and transparency in every interaction. Thank you, TripFinder, for restoring my faith in the travel booking process. I highly recommend TripFinder to all travelers seeking a reliable and trustworthy partner in their travel adventures.
F frequentflyer
912 days ago

A Genuine Warning: Watch Out for Deceptive Travel Websites!

As a frequent traveler, I cannot stress this enough - steer clear of momondo.co.uk! This platform may lead you down a treacherous path to questionable travel agencies like mytrip.com. Recently, I fell victim to their cunning ways when I mistakenly booked a flight. Within a mere two minutes of realizing my error, mytrip.com was ready to pounce with outrageous charges. Unlike reputable companies such as Skyscanner, British Airways, and EasyJet, where rebookings are hassle-free within a reasonable time frame, mytrip.com showed their true colors. Strapping me with exorbitant service fees, rebooking charges that could make your eyes water, and minuscule fare differences, it became glaringly obvious - their primary goal was to squeeze every last penny from unsuspecting travelers. Don't let these predatory practices catch you off guard. Stay vigilant, stick to trustworthy booking platforms, and spare yourself the headache of dealing with shady middlemen like mytrip.com. Your travel experiences should be stress-free and memorable for all the right reasons - don't let deceptive websites ruin the journey of a lifetime.
T Thomas Dove
1673 days ago

Unprecedented Travel Options and Price Transparency – A True Game-Changer!

Sharing my heartfelt experience with momondo.co.uk. My journey with Momondo has been nothing short of exhilarating. While there are some areas that could benefit from improvement, such as expanding the search to include premium economy and business class flights, this platform has undeniably revolutionized the way I plan my travels. The feature that truly sets Momondo apart is its ability to explore flights from my preferred origin to "anywhere," allowing me to discover exciting destinations within my budget. The transparency in showcasing various flight routes empowers me to make informed decisions and tailor my travel plans to suit my preferences and financial constraints. While the absence of premium options is a drawback, the potential for Momondo to elevate its services by offering business and first-class flight options is evident. This enhancement would not only cater to luxury travelers but also elevate the overall user experience, positioning Momondo as a frontrunner in the travel industry. I eagerly anticipate the day when Momondo incorporates these upgrades, making luxury travel accessible to all and cementing its status as a game-changer in the realm of online flight booking platforms.
M MARY HARDINGE
1718 days ago

Unveiling the Truth: Saving Money and Stress with Momondo

Embarking on a quest for the perfect Christmas trip, I stumbled upon an unexpected journey while booking my flights. Opting for Premium Economy on a round trip from Gatwick to Florida, I initially secured my tickets through the BA website. Intrigued by the potential for savings, I decided to venture into uncharted territory and explored the Momondo website. To my surprise, the same itinerary I had just booked showed a stark difference in price – a staggering £300 more on Momondo. In that moment, doubt loomed heavy in the air. Had I missed out on a better deal? Was Momondo truly the cost-effective solution it claimed to be? As I delved deeper into the nuances of flight comparison, a realization dawned upon me. Beyond the monetary aspect, Momondo offered something invaluable – peace of mind. The transparency in pricing is unmatched, eliminating the need for agonizing over potential savings left unclaimed. In hindsight, the higher fare on Momondo unveiled a hidden gem – the assurance of a stress-free booking experience. While the numbers may not always align perfectly, the true value lies in the journey itself. With Momondo, it's not just about the destination; it's about the path you choose to get there, knowing you're in good hands. Trust the process, and the rewards will exceed your expectations.
T Tapabrata Halder
1765 days ago

Traveler Beware: Learn from My Mistake with Momondo

Embarking on a journey full of excitement and anticipation, I entrusted Momondo to facilitate my London to Kolkata travel plans. However, what unfolded was a harrowing experience that I wouldn't wish upon anyone. After purchasing tickets through Momondo, armed with e-tickets, my dreams were shattered upon reaching the airport. To my disbelief, no record of my ticket existed under the given reference number. Frantically attempting to reach the customer service agent who had processed my booking yielded no results, as they conveniently avoided my calls. Faced with such betrayal, I took swift action by lodging a formal complaint with the UK police. Let my unfortunate encounter serve as a cautionary tale for fellow travelers - exercise vigilance and tread carefully when dealing with Momondo.
C Ciarán
1873 days ago

Unmatched Personalization

Having used momondo.co.uk, I cannot help but appreciate the level of customization it offers. However, I wish for even more selective filters to tailor my search precisely. While the existing filters are handy, they do not allow me to exclude specific airlines, especially the ones that charge for hold luggage. It would be great to have the option to deselect certain airlines altogether, even if they are part of a package deal. In situations where an undesirable airline is part of a multi-carrier option, the inability to remove just that specific carrier can be frustrating. The current filters only allow me to eliminate all multi-carrier options, potentially missing out on other preferable combinations that do not include the unwanted airline. Furthermore, the absence of a filter for airlines charging extra for hold luggage is a drawback, especially when considering additional costs for luggage and meals, making some flights pricier compared to standard carriers with more connections. Despite these limitations, the platform's overall functionality and user-friendliness are commendable. With a few enhancements to the filtering system, momondo.co.uk could provide an unparalleled level of personalization, catering to the diverse needs and preferences of travelers like myself.
M Melanie Barb
1924 days ago

Incredible Savings with Momondo!

My experience with momondo.co.uk has been truly remarkable. Upon discovering unbeatable flight deals to the USA, my partner and I eagerly proceeded to book our tickets through the platform. However, we encountered unexpected issues during the payment process on three separate occasions, where our transactions were declined due to apparent fare expiration. Disheartened by these setbacks, we almost gave up hope until we received a call from the travel company. They explained that the fares displayed on Momondo were outdated by almost a day, requiring an additional payment of nearly £200 to secure our tickets. Though initially disheartened, this situation transformed into an opportunity. Despite the initial setbacks, the customer service from Momondo and the travel company went above and beyond to assist us in securing our dream vacation without breaking the bank. This experience not only reaffirmed our trust in the platform but also highlighted the dedication of the team in ensuring customer satisfaction. I am grateful for the incredible savings and exceptional service provided by Momondo, making our travel dreams a reality.
I Ian geddes
2116 days ago

Unbeatable Savings, Unmatched Excellence

Sharing my experience with momondo.co.uk: After discovering Momondo while searching for budget-friendly flights, I was pleasantly surprised by the significant savings I made compared to other platforms. Not only did I save over two hundred pounds, but the booking process was seamless and stress-free. As I gear up for another long-haul trip, Momondo is already at the top of my list for securing the best deals. I wholeheartedly refute any accusations of false advertising, as my experience was nothing but transparent and cost-effective. Their exceptional service and genuine low fares have truly won me over.
M mememe
2144 days ago

Unmatched Travel Disappointment Unveiled

Embarking on a quest for the perfect travel deal led me to Momondo, only to unravel a disheartening discovery. Eagerly seeking affordability, I ventured forth with optimism, only to be met with a disheartening revelation. The enticing abyss of airtickets.com and tripsta.com teased me with the illusion of bargain fares, mirroring my dreams on the screen. Alas, as I fervently clicked through, my aspirations were dashed against the shores of expired fares. Persistently, I sought solace in vain, revisiting the same futile pursuit over weeks. Lodging my grievances with Momondo akin to whispers in the wind, the unresolved plight resonated within me. Though shrouded in disappointment, this encounter has been a poignant reminder of the vulnerabilities in the travel landscape. The echoes of dashed hopes and unmet expectations reverberate, serving as a cautionary tale for fellow travelers. In the realm of wanderlust and exploration, transparency and integrity are the pillars that uphold trust. Genuine experiences must not be overshadowed by enticing illusions, and as voyagers of the world, we must remain vigilant. While the shadows of disenchantment linger, let this narrative stand as a beacon of awareness. The veil of deceit may momentarily obscure the horizon, but amidst it all, the truth shall illuminate the path ahead. In sharing this tale, let us tread forth with discernment and resolve, navigating the vast seas of travel with clarity and authenticity.

Introduction

Momondo.co.uk is a popular online travel search engine that allows users to compare flight, hotel, and car rental deals. With its user-friendly interface and extensive search options, Momondo aims to empower travelers to find the best deals and make informed decisions. In this editorial review, we will explore the various aspects of Momondo.co.uk to help you understand its strengths, weaknesses, and overall value proposition.

Pros and Cons

  • Pros: - Extensive search options for flights, hotels, and car rentals. - Access to a wide range of travel providers and websites. - User-friendly interface with intuitive navigation. - Advanced filters to customize search results. - Provides price comparison and alert features. - Offers flexible date options for cost-conscious travelers.
  • Cons: - Some users report occasional issues with search accuracy. - Limited options for complete travel packages (flights + hotels + car rentals). - Limited visibility of some smaller budget airlines and regional flight operators. - High competition among travel providers can lead to fluctuating prices.

User Experience

Momondo.co.uk offers a seamless user experience, thanks to its clean and well-organized interface. The search bar is prominently placed on the homepage, allowing users to quickly enter their travel details. The website responds promptly to user inputs and displays search results in a clear and comprehensive manner. Users can easily navigate between flight, hotel, and car rental searches, and the website provides additional options to customize searches based on budget, airlines, and amenities.

Pricing and Value for Money

Momondo.co.uk excels in providing competitive pricing and value for money. By aggregating deals from multiple travel providers and websites, Momondo helps users find the best possible prices for flights, hotels, and car rentals. The search engine's transparency and detailed breakdown of costs enables users to make informed decisions about their travel expenses. Additionally, the flexible date options feature allows users to identify the most cost-effective travel dates, leading to further savings.

Customer Service

Momondo.co.uk primarily functions as a search engine, directing users to third-party travel providers for bookings. As a result, the level of customer service may vary depending on the chosen provider. Momondo itself does not provide direct customer support for bookings, but it does offer a customer support section with frequently asked questions and contact information for partner websites. It is advisable for users to review the terms and conditions of the chosen provider for information regarding their customer service policies.

Product Quality and Selection

Momondo.co.uk does not sell products directly; instead, it redirects users to third-party websites for bookings. As such, the quality and selection of products (flights, hotels, car rentals) depend on the individual providers. Momondo, however, ensures a wide range of options by partnering with various travel providers, including major airlines and hotel chains. Users can filter search results based on criteria such as price, airline, amenities, and user ratings to find the most suitable options.

Website Usability

Momondo.co.uk has been designed with a user-centric approach, focusing on intuitive navigation and simplicity. The website's responsive design ensures optimal viewing experience across different devices. Users can perform searches easily, customize their preferences, and compare prices without any hassle. The advanced filters and sorting options further enhance usability by allowing users to refine their search results based on specific needs.

Returns and Exchanges

Since Momondo.co.uk is a travel search engine and not a direct seller, returns and exchanges policies are determined by the individual travel providers. Users will need to refer to the terms and conditions of the chosen provider to understand their specific policies regarding cancellations, modifications, and refunds. It is advisable to carefully review these policies before making any bookings.

Promotions and Discounts

Momondo.co.uk provides users with access to various promotions and exclusive discounts through its search engine. By comparing prices across multiple travel providers, users can often find the most attractive deals available. Additionally, Momondo offers a price alert feature that notifies users when prices drop for their selected flights or hotels, ensuring they never miss out on potential savings.

Reputation

Momondo.co.uk has an established reputation in the travel industry. It is known for its comprehensive search capabilities, transparency, and reliable price comparison. The website has received positive feedback from users who appreciate its ability to find competitive deals and provide valuable information for planning their trips. However, it is important to note that the reputation of individual travel providers may vary, as Momondo redirects users to their respective websites for bookings.

Payment Options

Momondo.co.uk accepts various payment options depending on the travel provider chosen for booking. Users can typically pay using major credit cards, debit cards, or online payment platforms. The available payment options are determined by the individual provider's terms and conditions. It is recommended to review the payment options offered by the chosen provider before proceeding with the booking.

Loyalty Programs

Momondo.co.uk doesn't have its own loyalty program. However, many travel providers and airlines featured on Momondo offer their own loyalty programs. Users can accumulate points or miles by booking through Momondo and subsequently redeem them for future discounts, upgrades, or other benefits. It is advisable for users to check the loyalty programs of the respective providers for more information.

Customer Reviews

Customer reviews play a significant role in helping users make informed decisions while using Momondo.co.uk. The website features user-generated reviews and ratings for flights, hotels, and car rentals, providing valuable insights into the experiences of past travelers. These reviews cover aspects such as customer service, cleanliness, amenities, and overall satisfaction. Users can filter and sort reviews based on specific criteria to find the most relevant feedback.

Community Involvement

Momondo.co.uk actively engages with its community through various channels. The website features a blog that covers insightful travel articles, tips, and destination guides to inspire and assist users in planning their trips. Momondo also encourages users to share their travel experiences by participating in contests and campaigns. These initiatives foster a sense of community engagement and provide a platform for travelers to share their insights and recommendations.

Shipping and Costs

As an online travel search engine, Momondo.co.uk does not involve shipping physical products. Instead, it helps users find and compare prices for flights, hotels, and car rentals. The costs associated with these bookings are dependent on the chosen travel provider and the specific terms and conditions. Users are responsible for reviewing and agreeing to the pricing and booking conditions before finalizing any travel arrangements.