Moneygram Reviews

Voted Good (5/5)

39093 Votes

186 Reviews

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In the Money Transfer Service category

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12% users rated Terrible
3% users rated Poor
5% users rated Average
12% users rated Very Good
68% users rated Excellent
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C Carol
45 days ago

Exceeding Expectations: A Seamless Experience with MoneyGram

Let me share my incredible experience with moneygram.com. The service provided was nothing short of exceptional. From start to finish, every step was seamless and hassle-free. What truly stood out was the efficiency of the money transfer process. My funds were swiftly and securely transferred without any delays or complications. This level of reliability and professionalism exceeded my expectations, leaving me thoroughly impressed. I can confidently say that MoneyGram has set a benchmark in providing top-notch service in the financial industry. If you're looking for a trustworthy platform to handle your money transfers, look no further than MoneyGram. Thank you for a job well done!
D Diana
46 days ago

Moneygram is my go to company for quick…

My review for moneygram.com Moneygram is my go to company for quick and reliable money transfers. The fees are low and the customer service team are very efficient when handling disputes. Definitely recommended to all family and friends.
Z Сергей Нечипоренко
46 days ago

A Heartfelt Journey with MoneyGram: Uncovering Trustworthiness in India

As a loyal customer of MoneyGram, my recent experience in Goa, India, was both disappointing and eye-opening. Upon visiting multiple agent locations listed on the official website, I was disheartened to find that none of them worked with MoneyGram. The frustration of traveling from one location to another, only to be met with disinterest and lack of service, was indeed disheartening. The realization that these issues may stem from fee cancellations for agents shed light on the challenges faced by MoneyGram in India. Despite my initial disappointment, I urge MoneyGram to address these operational hurdles and regain the trust of customers like me. While my experience in Goa may have been less than ideal, I remain hopeful that MoneyGram will reflect on and improve its services to provide a seamless and reliable experience for all customers. Let this be a turning point for MoneyGram to prioritize transparency and efficiency, ensuring a trustworthy network of agents in India and beyond.
O Olanike Alonge
48 days ago

Exceptional Service That Exceeded My Expectations

Having had a disappointing experience with a different money transfer service, I decided to give MoneyGram a try. To my delight, the process was seamless and efficient. The platform was user-friendly, and I was guided every step of the way. After inputting all the necessary information for my transfer, I hit "send," expecting a confirmation. However, an error message appeared, stating that my transaction couldn't be processed online or over the phone. Disheartened, I reached out to customer support for clarification. To my surprise, not only did they promptly respond, but they also took the time to walk me through the issue. It turned out that there was a security flag on my account that needed to be resolved in person to ensure the safety of my transaction. Although initially frustrated, the level of care and attention to detail from MoneyGram's team truly impressed me. Ultimately, the inconvenience of having to visit a physical location was outweighed by the exceptional customer service I received. Their willingness to go above and beyond to address my concerns and ensure the security of my transfer spoke volumes about their commitment to customer satisfaction. I left the MoneyGram branch feeling confident and grateful for their dedication to providing a secure and reliable service. For anyone seeking a trustworthy and reliable money transfer service, I highly recommend giving MoneyGram a chance. Their exceptional service and dedication to customer care truly set them apart. Thank you, MoneyGram, for exceeding my expectations!
V Vand
50 days ago

Reliable and Rewarding Transactions with MoneyGram

When it comes to handling my transactions, MoneyGram has proven itself to be a reliable and efficient service. Every time I've used their platform, I've been pleasantly surprised by how prompt and timely my payments have been. The peace of mind that comes with knowing my money is where it needs to be exactly when it should be is simply invaluable. Not only is MoneyGram dependable, but they also go the extra mile to reward their customers. Whether it's through transaction discounts or fee reductions, every little bit adds up and shows just how much they value their users. As someone who appreciates attention to detail and thoughtful gestures, these rewards have truly made a difference in my experience with MoneyGram. Overall, my journey with MoneyGram has been smooth sailing, with minimal hassles along the way. I feel confident and secure in using their services, knowing that my transactions are in good hands. Thank you, MoneyGram, for making financial transactions a stress-free and rewarding experience.
J JenMCee
55 days ago

25 Years of Trust: My Unwavering Loyalty to MoneyGram

From the very first time I entrusted my financial transactions to MoneyGram over 25 years ago, I have never looked back. Their unwavering reliability and consistency have been the cornerstones of our enduring relationship. Time and time again, MoneyGram has exceeded my expectations by delivering money promptly when needed the most, showcasing their unparalleled commitment to customer satisfaction. Not only does MoneyGram provide efficient and timely service, but their rates are also incredibly reasonable, ensuring that every transaction is not only seamless but also cost-effective. Moreover, their innovative reward system and generous promo code offerings have added an extra layer of delight to my transactions, making me feel truly valued and appreciated as a customer. In a world where financial security and trust are paramount, MoneyGram has consistently stood out as a beacon of excellence, providing me with peace of mind and unrivaled service for over two decades. I wholeheartedly recommend MoneyGram to anyone seeking a reliable, efficient, and customer-centric financial partner.
J JFC
59 days ago

Higher in the beginning.

My assessment for moneygram.com It really works higher than others. Nevertheless, in the beginning the speed change was nice. However is is degrading as time pases. IT shouldn't be the idea of a fluctuating cash. For what it appears, it's simply the best way firms enchantment for some time to prospects till one other firm supplies a greater deal.
A Alexis Loïc A. M.
63 days ago

Transforming Distance into Moments: A Seamless Money Sending Experience

As a legal permanent resident in the United States, staying connected with my family back home is my top priority. Thanks to MoneyGram, this once-daunting task has been streamlined into a seamless and efficient process. Their Android mobile app has revolutionized the way I send money, allowing me to transfer funds securely and with ease. What sets MoneyGram apart is not just their user-friendly interface, but also their unwavering reliability. Each month, without fail, I am able to securely send money to my loved ones, bridging the distance between us with just a few simple clicks. The peace of mind that comes with knowing my transactions are in safe hands is truly invaluable. Moreover, the speed at which MoneyGram operates is simply unmatched. Within moments, the money reaches its destination, bringing joy and support to my family when they need it most. The convenience and efficiency of this service have made it an indispensable tool in my life, allowing me to nurture relationships across borders effortlessly. MoneyGram is not just a money transfer service; it's a lifeline that transforms distance into moments of connection and love. I am eternally grateful for their simple, reliable, and lightning-fast service that has made a world of difference in my life.
R Robiul Hosien
64 days ago

A Heartfelt Journey with MoneyGram: Overcoming Challenges to Receive Help

I am genuinely thrilled to share my experience with MoneyGram. The joy of receiving much-needed funds knows no bounds, but my happiness was tinged with confusion when the money arrived unexpectedly. I was in a dilemma, unsure of how to access the funds sent to Sonali Bank in Bangladesh. Despite the initial uncertainty, MoneyGram's customer service team stepped in with unwavering support and promptly provided me with the guidance I needed. Their prompt and compassionate assistance not only resolved my dilemma but also reinstated my trust in the efficiency and reliability of MoneyGram. This incident has not only highlighted the importance of timely assistance but also reinforced the significance of customer service in fostering trust and loyalty. To anyone facing similar challenges, rest assured that MoneyGram's dedicated team stands ready to assist you every step of the way. Trust them to navigate through any confusion or hurdles, ensuring you receive the support you need promptly and efficiently. Thank you, MoneyGram, for your invaluable assistance during my time of need.
M Michael
65 days ago

Spreading Holiday Joy with MoneyGram

As the holidays approached, I found myself in a bind - how to send money to loved ones in Brazil in time for Christmas? Enter MoneyGram, my trusted go-to for secure and speedy transfers. With a seamless process both online and in-store, MoneyGram's reputation as a reliable service provider truly stood out. Arranging the pick up in Brazil was a breeze; a quick visit to the designated location with valid ID was all it took. Within just 10 minutes of sending the money, my loved ones had it in their hands - talk about efficiency! While the fees were reasonable, a fee-free transaction would have been the cherry on top. A pro tip for smooth transactions: ensure that the recipient's name matches the one on their ID to prevent any hiccups along the way. Thanks to MoneyGram, I was able to bring some Christmas cheer to my family, all thanks to their reliable and hassle-free service.
D Dora
68 days ago

Reliable and Convenient: A Game-Changer for Busy Lives

My experience with MoneyGram has been nothing short of fantastic. In a fast-paced world where time is of the essence, their swift transactions and affordable fees have truly made a difference in my life. Gone are the days of waiting in tedious lines at kiosks - now, I can manage my finances from the comfort of my own home. MoneyGram's convenience has been a game-changer for me, allowing me to focus on what truly matters without sacrificing efficiency. I am grateful for their reliable service, making my busy days a little bit easier.
S Sharda
68 days ago

Transformative Support and Instant Relief: A Glowing Recommendation for MoneyGram

My experience with MoneyGram has been nothing short of life-changing. The convenience and speed at which I can send money to my loved ones in need is unparalleled. When a family member or close friend requires immediate financial assistance, I can rely on MoneyGram's efficient service to provide instant relief. Unlike other money transfer services, MoneyGram's same-time availability ensures that my loved ones do not have to endure any unnecessary delays or hardships. The peace of mind that comes with knowing I can support my family in real-time is truly priceless. I am extremely satisfied with MoneyGram, not just for their reliable and swift service, but also for the peace of mind it brings during critical moments. I wholeheartedly recommend MoneyGram to anyone seeking a trustworthy and efficient money transfer solution.
E Eric Airhiavbere
68 days ago

Discovering Ease: My Journey with MoneyGram

My experience with MoneyGram has been nothing short of a game-changer. Gone are the days of trudging to physical stores to send money internationally, only to face endless queues and cumbersome processes. When I delved into the world of online money transfers, I encountered complexities that left me exasperated. However, everything changed when I stumbled upon MoneyGram. The simplicity and efficiency it offered were like a breath of fresh air. With just a few clicks, my money was swiftly on its way to my loved ones, and the recipients could access it without any hassle. MoneyGram's seamless service not only saved me time but also brought peace of mind, knowing that my transactions were in safe hands. From navigating the platform to the speed of transactions, MoneyGram surpassed all my expectations. I am grateful for the convenience and reliability that MoneyGram has brought into my life, making international money transfers a stress-free and pleasant experience. Thank you, MoneyGram, for simplifying the way we connect with our dear ones across borders.
R Ralph Richardson
69 days ago

Transforming the Complex into Simple: My Heartfelt Experience with MoneyGram

When it comes to sending money safely across borders, hesitation often looms large. However, my experience with MoneyGram shattered these concerns and left me in awe of their seamless service. The process, which initially seemed daunting, was transformed into simplicity and speed by MoneyGram. Setting up and using MoneyGram was a breeze, with clear steps and easy navigation. What truly touched me was the constant updates I received, keeping me informed about the exact stage of my funds' transfer. This level of transparency and communication is a rare find in the realm of financial transactions. Moreover, MoneyGram went the extra mile by ensuring that the recipient was informed about the necessary code to access the funds. As the recipient collected the money, I was promptly notified, leaving me reassured about the completion of the transaction. My journey with MoneyGram was not just about sending money; it was about trust, efficiency, and a commitment to customer satisfaction. Thank you, MoneyGram, for turning what could have been a stressful task into a smooth and stress-free experience.
S Sharon
69 days ago

From High Fees to Cost-Effective Transfers: How MoneyGram Changed the Game for Me

As a long-time user of Western Union, I was accustomed to high transfer fees draining my funds with each transaction. It wasn't until a friend recommended MoneyGram that I decided to make the switch – and I haven't looked back since. My first transfer with MoneyGram was not only seamless but also completely free, a pleasant surprise compared to the hefty fees I had grown used to with Western Union. Subsequent transfers cost me a mere $4, a significant difference from the $17 I was used to paying with my previous provider. The affordability of MoneyGram's services instantly caught my attention, making it a clear choice over Western Union. Saying goodbye to excessive fees and hello to cost-effective transfers has been a game-changer for me, thanks to MoneyGram.

Introduction

MoneyGram is a global leader in money transfer services, providing consumers with a fast, reliable, and convenient way to send and receive money around the world. This online platform allows you to send money, pay bills, and purchase money orders with ease. With over 350,000 agent locations in more than 200 countries, MoneyGram makes international money transfers accessible to anyone.

Pros and Cons

Pros:
  • Fast, reliable, and convenient money transfers
  • Wide network of agent locations around the world
  • Multiple payment options, including bank transfers, credit/debit cards, and cash
  • Multiple products, such as money orders and bill payments
  • Security measures in place to ensure safe transactions
Cons:
  • Higher fees compared to other money transfer providers
  • Limited options for smaller transfers
  • Exchange rates may not always be competitive
  • Not available in all countries
  • Customer service may be slow or unhelpful at times

User Experience

MoneyGram's user interface is clean, simple, and easy to navigate. The website and mobile app are both user-friendly, allowing you to send money or pay bills with just a few clicks. The process for setting up an account is straightforward, and there are options for both personal and business use. However, some users have reported technical difficulties with the platform, particularly with regard to delayed or failed transfers.

Pricing and Value for Money

MoneyGram's fees vary depending on the amount and destination of the transfer, as well as the payment method chosen. Generally, their transfer fees are higher than other money transfer providers, but their network of agent locations make it a viable option for those needing to send money to more remote regions. Additionally, their exchange rates may not always be the most competitive. Overall, MoneyGram offers a fast and reliable service, but with higher fees and potential hidden costs.

Alternatives

Some popular alternatives to MoneyGram include Western Union, TransferWise, Xoom, and PayPal. Each offers its own unique features, such as lower fees, faster transfers, and better exchange rates. It's important to do your research and compare different providers before making a decision, to ensure that you're getting the best value for your money.

Customer Service

MoneyGram's customer service is available via phone, email, and chat, with support offered in multiple languages. However, some users have reported long wait times and unhelpful agents. Additionally, their support may not be available 24/7, which may cause inconvenience if you need assistance urgently.

Product Quality and Selection

MoneyGram offers a range of products and services, including money orders, bill payments, and money transfers. Their services are generally reliable and efficient, but some users have reported issues with delayed or failed transactions. It's important to carefully review your transfer details before submitting your transaction, to avoid any potential problems.

Website Usability

MoneyGram's website is easy to navigate, with all important information easily accessible. The platform is well-designed with secure log in, and important information are easily viewable. However, some users may find the website to be slow, particularly during peak hours.

Returns and Exchanges

MoneyGram does not offer returns or exchanges for services rendered. Once a transfer is made, it cannot be canceled or refunded. However, in cases where there has been an error or fraudulent activity, MoneyGram may be able to assist you in retrieving your funds.

Promotions and Discounts

MoneyGram occasionally offers promotions and discounts, such as free or discounted transfer fees, particularly around certain holidays or seasons, like during the summer or winter. However, these promos are not consistent nor available all the time.

Reputation

Overall, MoneyGram has a positive reputation in the money transfer industry. They are a trusted and reliable provider for international money transfers, particularly for sending money to more remote regions. However, there have been some reports of issues with delayed or failed transactions, and some customers have expressed dissatisfaction with customer service.

Payment Options

MoneyGram offers multiple payment options, including bank transfers, credit/debit cards, and cash, depending on the destination country. Cash payments are available through agent locations, and offer the added benefit of not requiring a bank account, making it accessible to more people.

Loyalty Programs

MoneyGram does not currently offer a loyalty or rewards program for its customers.

Customer Reviews

Customer reviews of MoneyGram are mixed, with most customers praising its fast and reliable service, but some have reported issues with delayed or failed transactions. Additionally, some users have expressed dissatisfaction with the platform's high fees, and its customer service has been criticised in some instances with regards to slow response times or unhelpful agents.

Community Involvement

MoneyGram has a charitable foundation, the MoneyGram Foundation, which provides grants to support education and disaster relief efforts around the world. Their focus is on programmes that provide access to education for children, and organisations that support economic growth.

Shipping and Costs

MoneyGram does not involve any physical goods or shipment, thus there are no shipping costs. However, users may incur fees depending on the chosen payment method, destination country, and amount of transfer. It's important to review all fees and costs before making a transaction.