Users Voice for Monginis

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Monginis Overall rating
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Review article published on: 10 Mar 2023

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 3.1 4.9 5 3.3
Feb 2023 5 3.4 5 3 1.8 5
Mar 2023 5 3.1 5 5 5 5
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Detailed Monginis Review by

Introduction is an online bakery store that offers a wide variety of baked goods, including cakes, pastries, cookies, and chocolates. Founded in India in 1956, Monginis has come a long way since then and has expanded its reach to over 13 countries worldwide. In this editorial review, we'll take a closer look at and evaluate its various aspects.

Pros and Cons

  • Wide variety of baked goods to choose from
  • Great value for money
  • Easy to navigate website
  • Prompt delivery service
  • Limited delivery options (only within India)

User Experience provides a smooth user experience, from browsing products to placing orders. The website is easy to navigate, and products are neatly categorized to help users find what they are looking for. There are also several search options available, such as by occasion or type of product. The order process is simple and quick, with various payment options available to choose from.

Pricing and Value for Money offers a great value for money, with prices that are competitive with other online bakery stores. Users can also take advantage of various promotions and discounts available on the website.


Some popular alternatives to include Ferns N Petals, CakeZone, and Bakingo.

Customer Service provides excellent customer service, with a dedicated customer support team available to answer any queries or concerns. Users can reach out to them via email, phone, or live chat.

Product Quality and Selection offers high-quality baked goods made with fresh ingredients. They have a wide selection of cakes, pastries, cookies, and chocolates for various occasions, such as birthdays, anniversaries, weddings, and festivals.

Website Usability has a user-friendly website that is easy to navigate. Users can browse through products, select options, and place orders with ease. The website is also mobile-friendly, making it accessible on-the-go.

Returns and Exchanges has a transparent returns and exchange policy. In case users receive a damaged or defective product, they can contact the customer support team for a replacement or refund.

Promotions and Discounts offers various promotions and discounts on its products, such as flat discounts or free gifts. Users can also avail of special offers during festive seasons.

Reputation has a good reputation as a trusted and reliable online bakery store. With over 60 years of experience, they have established themselves as a leading brand in the bakery industry.

Payment Options offers various payment options, including credit/debit cards, net banking, and mobile wallets. Users can select the option that best suits their convenience.

Loyalty Programs has a loyalty program called the "Monginis Club," where users can earn rewards and discounts on their purchases. Members also receive exclusive offers and updates on new products.

Customer Reviews has a section for customer reviews, where users can read about other customers' experiences with their products and services. This helps users make informed decisions before placing their orders.

Community Involvement is actively involved in community service and has undertaken several initiatives to contribute to society. They have partnered with various NGOs and charitable organizations to support causes such as education and healthcare.

Shipping and Costs offers doorstep delivery service within India, with a nominal delivery charge depending on the location. They also have an option for same-day delivery in select cities. Users can track their orders through the website or by contacting customer support.


Overall, is a great option for users looking for high-quality baked goods at affordable prices. With its wide selection of products, easy-to-use website, and excellent customer service, stands out as a trusted and reliable online bakery store.