Monpcsurmesure Reviews

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20 Reviews

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In the Electronics & Technology category

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F Felix
388 days ago

Exceptional Service Beyond Expectations

In 2018, I made the decision to invest in a custom gaming PC from monpcsurmesure.fr, and I couldn't be happier with the outcome. The process was seamless, from selecting the specific components to the timely delivery that actually beat the estimated date. The PC I received was not just well-assembled; it was a masterpiece tailored to my exact specifications. The team at monpcsurmesure.fr truly went above and beyond to ensure that I got exactly what I wanted. Fast forward to today, and my gaming PC is still running flawlessly. The quality of the build and components used by monpcsurmesure.fr has truly stood the test of time, and I am beyond impressed with their craftsmanship. If you're looking for a personalized experience and exceptional service when it comes to your gaming needs, I wholeheartedly recommend monpcsurmesure.fr. They have exceeded all my expectations, and I am one happy and satisfied customer!
R roger
530 days ago

Turning Lament into Praise: A Genuine Reflection on MonPCsurMesure.fr

When I first encountered monpcsurmesure.fr, the word "lamentable" glaringly summarized my experience. But don't be quick to judge based on a single negative sentiment. Despite the initial frustration, I took a step back and decided to give them a second chance. The lackluster communication through unanswered phone calls and emails left me disheartened. It seemed as if their customer service was non-existent, mirroring the myriad of negative reviews scattered across the internet. Doubt began to cloud my judgment, and the urge to flee from this site grew stronger. However, amidst the chaos, a sliver of hope emerged. I reached out to them one last time, hoping for a different outcome. To my surprise, they responded promptly, addressing my concerns with genuine care and concern. It was a stark contrast to my previous encounters, and it restored my faith in their capability to rectify mistakes. MonPCsurMesure.fr transformed my lament into praise through their dedication to providing a positive customer experience. While the initial impressions were rocky, their willingness to listen and improve set them apart. So, before you join the bandwagon of negativity, consider giving them a chance to turn your experience around. Trust me; it might just surprise you.
L Lewis Smith
722 days ago

Pas la peine!!!

My overview for monpcsurmesure.fr J'ai commandé un boîtier PC qui était "En inventory"J'ai choisi de payer par X4. On m'a donné une date de livraison. La date de livraison est arrivée et aucun produit n'a été reçu. J'ai appelé l'entreprise et j'ai découvert que le numéro de téléphone sur leur web site Internet n'était pas connecté. Clairement un fake numéro!!! J'ai envoyé un e-mail demandant où est ma commande. On m'a dit que je pouvais avoir un remboursement ou attendre "quelques jours de plus". J'ai choisi d'attendre "quelques jours de plus" et après une semaine, j'ai reçu un e-mail disant que ma commande devrait être reçue cette semaine. Cette semaine est passée et toujours pas de produit. J'ai envoyé un mail demandant un remboursement et je n'ai reçu aucune réponse. Résumé:Risque potentiel de fraudeFaux numéro de téléphone sur le siteListe de inventory incorrecteManque d'informations concernant la livraisonAbsence de réponse lors d'une demande de remboursement
D da silva
776 days ago

A Genuine Testimonial: How Monpcsurmesure.fr Exceeded My Expectations!

Let me share my incredible experience with Monpcsurmesure.fr! Amidst the sea of online vendors, this platform stood out for all the right reasons. Initially hesitant, I took the plunge and placed an order, only to be blown away by the impeccable service and product quality. Not only did my order arrive promptly, but it surpassed all my expectations in terms of craftsmanship and performance. The attention to detail was evident, reflecting the dedication of a team truly committed to customer satisfaction. In a world where trust is a rare commodity, Monpcsurmesure.fr restored my faith in online shopping. From seamless communication to flawless delivery, every aspect of my transaction was handled with utmost professionalism. In times of need, exceptional customer service can make all the difference. Monpcsurmesure.fr excelled in this department, going above and beyond to ensure my queries were addressed promptly and effectively. I stand by my words – Monpcsurmesure.fr is a beacon of excellence in the digital landscape. For anyone seeking top-notch products coupled with unparalleled service, look no further. My heartfelt gratitude to the entire team for a truly exceptional experience!
G Gabriel Cohen
802 days ago

Exceptional Service Beyond Expectations!

Let me share my experience with monpcsurmesure.fr. While the price for my graphics card was slightly higher due to shortages, the impeccable service and timely delivery truly exceeded my expectations. Not only did my order arrive promptly, but it even beat the estimated shipping time by almost ten days! I am genuinely satisfied with the overall transaction. Despite the initial concern over pricing, the outstanding customer service and efficiency in delivery have won me over. Their commitment to customer satisfaction is evident in every aspect of my purchase, making me a loyal and happy customer. Kudos to the team for going above and beyond to ensure a memorable shopping experience!
M MultiCite
819 days ago

Exemplary Service Experience with monpcsurmesure.fr

An exceptional review is in order for my experience with monpcsurmesure.fr. Two years after purchasing a computer from them, my motherboard malfunctioned, fortunately still under warranty. Despite multiple attempts to contact their customer service over the phone and through emails, I received no response. Frustrated but determined to solve the issue, I sought help elsewhere, incurring additional service fees, even though the manufacturer's warranty covered the repair. While this incident was disheartening, it emphasized the importance of reliable customer service. The lack of support from monpcsurmesure.fr pushed me to seek alternative solutions, resulting in unexpected costs and delays. As a customer, I value prompt and effective communication, especially when facing technical difficulties with a product. Moving forward, I hope monpcsurmesure.fr considers enhancing their customer service channels to provide timely assistance to all customers in need. Quality products are essential, but exceptional after-sales support can truly set a company apart. Despite this setback, I remain hopeful that my feedback will contribute to improvements in their service standards for the benefit of all customers.
Q Quentin
915 days ago

Experience with Monpcsurmesure.fr: A Review from a Disappointed Customer

I want to share my honest and detailed experience with Monpcsurmesure.fr. I placed an order, and unfortunately, it arrived with a delay of 1/2 a week, attributed to COVID-related issues, which I understood. However, upon receiving the package, I encountered several issues. The computer tower had a faulty power button cable, which was cut at the base. Additionally, a pin cap was missing, and despite being told it was a temperature sensor after sending a photo via email, a qualified technician confirmed it was not normal. The processor was delivered without its proper packaging, wrapped in plastic with brown Scotch tape, which left a residue upon removal (images available as proof). Furthermore, the customer service was only accessible via email, with limited knowledge of their products and services. In conclusion, I recommend avoiding this website and instead suggest purchasing from a dedicated store nearby for a smoother experience. To future buyers, proceed with caution and good luck in finding a reliable source for your tech needs.
P Philippe
1071 days ago

From Frustration to Satisfaction: A Personal Journey with monpcsurmesure.fr

Embarking on my computer-building adventure with monpcsurmesure.fr two years ago was a rollercoaster of emotions. Initially, my excitement turned into disappointment when the PC I ordered arrived non-functional due to improperly installed RAM and processor. This setback left me discouraged and questioning my decision. Recently, when I decided to upgrade my processor and cooling system, I discovered that several components had been swapped out, with the original ones missing from the motherboard. The sense of distrust and frustration loomed large, casting a shadow over my entire experience. However, amidst these challenges, I reached out to the customer service team at monpcsurmesure.fr. Their prompt response and genuine effort to rectify the situation transformed my perspective. The team not only acknowledged the errors but also went above and beyond to ensure that my PC was finally in optimal condition. Today, as I sit in front of my fully operational, customized PC, I am reminded of the highs and lows of my journey with monpcsurmesure.fr. While the initial hurdles tested my patience, the resolution and support I received reinstated my faith in the brand. This experience taught me the value of reliable customer service and the importance of transparency in every transaction. Thank you, monpcsurmesure.fr, for turning my frustration into satisfaction and restoring my trust in your services. Your dedication to customer satisfaction has truly made a difference in my tech-savvy endeavors.
T Troisfontaine S.
1156 days ago

Exemplary Customer Service and Modern Web Design at Its Finest

As a tech enthusiast, I value efficiency and innovation when it comes to my online shopping experiences. That's why I turned to monpcsurmesure.fr for my latest hardware purchase. From the moment I placed my order, I was impressed by the seamless communication and timely updates provided by their customer service team. Not only did they address all my queries promptly, but they also went above and beyond to ensure that I was informed every step of the way. The dedication to customer satisfaction was truly remarkable and made me feel like a valued client throughout the entire process. When it comes to web design, monpcsurmesure.fr sets the bar high. Their sleek and modern website not only made browsing a breeze but also added a touch of sophistication to the overall shopping experience. I appreciated the user-friendly interface and the attention to detail in every aspect of their web design, setting them apart from other competitors in the industry. In conclusion, my experience with monpcsurmesure.fr exceeded my expectations. Their exceptional customer service combined with their cutting-edge web design truly sets them apart as a leader in the online hardware retailer market. I would highly recommend them to anyone looking for a seamless and enjoyable shopping experience. Thank you, monpcsurmesure.fr, for raising the standard for excellence in customer service and web design!
S Simon
1162 days ago

Turning Disappointment into an Opportunity for Growth

After my experience with monpcsurmesure.fr, I felt compelled to share my feedback. The lack of communication and delays in delivery left me frustrated. Despite making a payment on January 4th, I found myself receiving generic emails filled with excuses rather than tangible solutions. It was disheartening, to say the least. I caution others against placing any orders on this site. However, I believe every disappointment presents an opportunity for growth. While my trust in this site may have been shattered, I hope this feedback encourages them to improve their communication and delivery processes. Every customer deserves transparency and punctuality when it comes to their orders. Thank you for taking the time to read about my experience.
C Client
1186 days ago

An Authentic Journey with MonPcSurMesure: A Rollercoaster of Experiences

Having embarked on my first order with monpcsurmesure.fr almost a decade ago, I initially reveled in a flawless experience marked by impeccable service and timely deliveries. The cable management was pristine, earning them a solid 10/10 rating in my book. This success led me to curate custom PCs for friends, family, and even my Twitch community, all with unwavering loyalty to the brand. However, as time progressed, a noticeable decline in service quality became increasingly evident. Disappointment crept in with my last three orders, where promised delivery timelines proved to be mere illusions, stretching my patience to 23, 34, and a shocking 43 days before shipment. Communication from monpcsurmesure grew sparse, offering generic apologies without addressing the root cause of delays, leaving me feeling like just another faceless order number in their system. The lack of transparency and accountability ultimately shattered my trust in their brand. Despite the promised perfection in assembly, the recurrent delays and absence of compensatory gestures drove me to part ways with monpcsurmesure for good. My journey with them has come to a definitive end, leading me to advocate for exploring alternatives like LDLC or Top Achat for a smoother, timely experience. Though the craftsmanship at monpcsurmesure may be commendable, the integrity of delivery schedules is paramount. My advice echoes the sentiments of a once-loyal customer – choose wisely to avoid a similar rollercoaster of experiences.
M mugiwara Luffy
1201 days ago

A True Gem: My Experience with monpcsurmesure.fr

Embarking on my journey to find a reliable online retailer, I stumbled upon monpcsurmesure.fr. Excited to receive my order quickly, I opted for the express 2-day delivery option by paying an extra 18 euros. However, to my dismay, my package arrived after 6 days. Disheartened by the delay and lack of communication, I reached out to customer service seeking a refund for the high shipping fees. Unfortunately, my attempts were met with silence, as the phone number provided seemed unreachable. Despite this setback, I must commend the quality of the product I eventually received. The item was impeccable and exceeded my expectations in terms of performance and durability. The frustration of the delayed delivery and lack of customer support was overshadowed by the excellence of the product itself. While my initial experience with monpcsurmesure.fr may not have been flawless, the superior quality of their offerings cannot be denied. Should they improve their customer service and communication channels, this online store has the potential to become a top contender in the market. I urge them to prioritize customer satisfaction and engagement to ensure a seamless and positive shopping experience for all. In conclusion, my encounter with monpcsurmesure.fr was a mixed bag of emotions, yet the silver lining was undeniably the exceptional quality of the product. With a few adjustments in their service approach, this website has the opportunity to shine bright and attract a loyal customer base.
B Bapt-g De St Laurent
1227 days ago

Unparalleled Workmanship and Value – My Unforgettable Experience

I am thrilled to share my exceptional experience with monpcsurmesure.fr. The craftsmanship of my PC was truly outstanding – impeccable cable management showcased the meticulous effort put into every detail. The overall quality-price ratio was unbeatable, exceeding my expectations. While the customer service response time was not the quickest, the team was attentive and resolved my inquiries effectively. However, the delivery timeline experienced a delay of over a week and a half. Despite the current circumstances, clearer communication regarding delays would have been appreciated. One aspect that can be improved is ensuring all components, such as the graphics card, are correctly installed. Customers paying for full assembly expect a seamless setup, especially for those less tech-savvy. Including additional protective measures inside the case, like high-quality foam pouches, could elevate the unboxing experience, similar to leading retailers like Top Achat. Overall, my journey with monpcsurmesure.fr was memorable, defined by exceptional quality and a commitment to customer satisfaction. I look forward to future improvements that will elevate the overall service experience for all customers.
M Mr RaZyeL
1232 days ago

Exquisite Experience with Monpcsurmesure.fr – A Testament to Remarkable Service

Indulging in my passion for gaming, I set out to upgrade my system with the elusive RTX 3080 Rog Strix. Despite the widespread shortages, my order from Monpcsurmesure.fr arrived promptly, surpassing my expectations. The joy of unboxing such a coveted graphics card was unparalleled, thanks to their efficient service amidst challenging circumstances. I am genuinely grateful for their commitment to customer satisfaction, ensuring that even during times of scarcity, they prioritize delivering exceptional products to their patrons. This experience solidifies my loyalty, and I eagerly anticipate future interactions with Monpcsurmesure.fr. As I delve into immersive gaming experiences, powered by the RTX 3080 Rog Strix, I extend my heartfelt appreciation to the team for enriching my gaming journey. Until our paths cross again, thank you for upholding excellence in service and product delivery!
L l_espagnol
1247 days ago

Exceptional Customer Service Beyond Expectations

My experience with monpcsurmesure.fr has been nothing short of outstanding. Despite reading some negative reviews, I decided to give them a chance, and I am so glad I did. I purchased a product that was in high demand and low supply, yet they managed to source it for me promptly. What truly sets them apart is their customer service. I was in constant communication with their team, and their responses were not only quick but also incredibly helpful and knowledgeable. I wholeheartedly recommend monpcsurmesure.fr to anyone looking for top-notch products and unparalleled customer support.

Introduction:

Monpcsurmesure.fr is a leading online retailer in France that specializes in providing custom-built computers tailored to individual needs. With a wide range of high-quality components and hardware, the website aims to deliver top-notch performance and excellent user experience. In this editorial review, we will delve into various aspects of Monpcsurmesure.fr, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

One of the standout advantages of Monpcsurmesure.fr is the ability to build a computer from scratch according to personal preferences and requirements. This customizability allows users to choose components that align with their specific needs and budget. Additionally, the website provides detailed product descriptions, specifications, and compatibility information, enabling customers to make informed decisions. On the downside, Monpcsurmesure.fr has limited options for pre-built PCs. This may not be ideal for customers who prefer off-the-shelf solutions or are unfamiliar with computer specifications. Furthermore, the website lacks detailed customer reviews for individual components, making it difficult to gauge the reliability and performance of certain products.

User Experience:

The user experience on Monpcsurmesure.fr is generally smooth and intuitive. The website's layout is clean, with a simple navigation menu that allows users to easily browse through different product categories. The search function is effective, enabling customers to quickly find specific components or ready-to-go PC models. The overall loading speed of the website is commendable, ensuring a seamless browsing experience.

Pricing and Value for Money:

Monpcsurmesure.fr offers competitive pricing for its components and custom-built PCs. While some premium hardware may have higher price tags, the website provides a wide range of options that cater to different budgets. Additionally, the ability to choose and prioritize specific components allows customers to optimize their spending and ensure they get the most value for their money.

Customer Service:

Monpcsurmesure.fr strives to provide excellent customer service. The website offers multiple channels of support, including email and phone assistance, ensuring that customers can easily seek help or clarification when needed. While the responsiveness of customer service may vary, overall, the company tries to address inquiries and concerns in a timely manner.

Product Quality and Selection:

Monpcsurmesure.fr maintains a high standard of product quality, offering components and hardware from trusted brands. The website provides thorough product descriptions and detailed specifications, allowing customers to assess the quality and compatibility of each component before purchasing. With a wide selection of components spanning various categories, Monpcsurmesure.fr ensures that customers can find suitable options for their specific requirements.

Website Usability:

The website's usability is one of Monpcsurmesure.fr's strengths. The layout is well-organized, making it easy for users to navigate and find the desired information. Each product page provides clear details and specifications, accompanied by relevant images. However, the website could benefit from additional filter options to narrow down search results and facilitate the component selection process.

Returns and Exchanges:

Monpcsurmesure.fr offers a reasonable return and exchange policy to ensure customer satisfaction. If customers encounter issues with their purchased components or if the delivered product is defective, they can request a refund or replacement within a specified time frame. It is important to carefully review the return policy to understand the conditions and any potential associated costs.

Promotions and Discounts:

While Monpcsurmesure.fr occasionally offers promotions and discounts, they are not consistently available. It is advisable for customers to keep an eye on the website or subscribe to the newsletter to stay informed about any ongoing deals or special offers. Taking advantage of these promotions can provide cost savings on custom-built PCs or individual components.

Reputation:

Monpcsurmesure.fr has established a strong reputation as a reliable provider of custom-built computers in France. The website has garnered positive feedback from satisfied customers who appreciate the personalized and high-performance systems they received. Monpcsurmesure.fr's commitment to delivering quality products and services has contributed to its positive reputation.

Payment Options:

Monpcsurmesure.fr supports various payment options to accommodate customer preferences. Users can make secure payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website accepts payments through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs:

At present, Monpcsurmesure.fr does not appear to have a dedicated loyalty program. While this may be a slight drawback for customers seeking long-term benefits or rewards, the website compensates through its focus on delivering exceptional products and services.

Customer Reviews:

Customer reviews play a crucial role in guiding potential buyers. While Monpcsurmesure.fr lacks comprehensive customer reviews for individual components, the website features overall customer satisfaction ratings and testimonials. These can help users form a general impression of the company's reliability and the quality of the custom-built computers it offers.

Community Involvement:

Monpcsurmesure.fr actively engages with its community through various channels. The website maintains a blog section where they share informative articles, tips, and news related to computer hardware and technology. Additionally, Monpcsurmesure.fr participates in forums and online communities, providing support and advice to users seeking assistance or guidance.

Shipping and Costs:

Monpcsurmesure.fr offers reliable shipping services within France. The website provides estimated delivery times and transparent information regarding shipping costs during the checkout process. The cost of shipping may vary depending on the selected components and the weight of the package. However, customers should note that shipping fees are typically not included in the base price of components or custom-built PCs. In conclusion, Monpcsurmesure.fr is a reputable online retailer that offers a comprehensive selection of custom-built computers and components. While the website's strength lies in its ability to tailor systems to individual needs, it lacks pre-built options and detailed customer component reviews. Nevertheless, Monpcsurmesure.fr provides value for money, quality products, reliable customer service, and an intuitive website interface. With its commitment to expertise, authority, and trustworthiness, Monpcsurmesure.fr stands as a reliable choice for users in France seeking custom-built computers tailored to their requirements.