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Introduction is an online subscription service that offers monthly deliveries of different types of food and beverage products. The company was established in 1994 and has since built a solid reputation in the industry. They offer a wide range of products including wines, cheese, chocolate, beer, cigars and flowers.

Pros and Cons

  • Wide variety of products to choose from
  • Convenient monthly delivery service
  • High-quality products
  • Free shipping on all products
  • Flexible subscription options
  • Products can be pricey
  • No customization options for monthly boxes
  • Does not offer refunds for cancelled subscriptions

User Experience

The website is user-friendly and easy to navigate. Customers can easily browse through their products and select a subscription plan that suits their needs. The ordering process is straightforward and simple, and customers can track their orders online. The site also offers helpful product reviews and ratings to aid customers in making informed decisions.

Pricing and Value for Money offers a range of subscription options that start at $34.95 per month. While this may be considered expensive compared to other subscription services, the quality of products offered justifies the price. Customers can save money by committing to longer subscription terms. Additionally, the site offers occasional discounts and promotions.


Some popular alternatives to include:
  • Winc
  • Graze
  • Birchbox
  • Blue Apron
  • Harry & David

Customer Service offers excellent customer service. Customers can contact the company via phone or email. The site also offers a comprehensive FAQ section that addresses common concerns and questions. The company is known for prompt and friendly responses to customer queries and concerns.

Product Quality and Selection offers high-quality products that are carefully curated by experts in the industry. Their products are sourced from the best and most reputable producers in the industry. The site also offers an impressive selection of products, ranging from wines and cheeses to chocolates and cigars.

Website Usability

The website is easy to navigate and offers a seamless user experience. The site is responsive and is optimized for mobile devices. Customers can easily search for products and browse through product reviews and ratings. The site also offers a user-friendly checkout process.

Returns and Exchanges offers a satisfaction guarantee on all their products. If a customer is not satisfied with a product, they can contact customer service for a replacement or refund. The company does not offer refunds for cancelled subscriptions, however.

Promotions and Discounts offers occasional discounts and promotions to their customers. Customers can sign up for the company's newsletter to receive updates on these discounts and promotions.

Reputation has a solid reputation in the industry. The company has been around since 1994 and has built a loyal customer base over the years. They are known for offering high-quality products and excellent customer service.

Payment Options accepts various payment options, including major credit cards, PayPal, and Amazon Pay.

Loyalty Programs does not offer a loyalty program at this time.

Customer Reviews

Most reviews of are positive. Customers praise the quality of products and the customer service offered by the company. Some customers, however, have complained about the high prices of the products.

Community Involvement does not have any significant community involvement at this time.

Shipping offers free standard shipping on all their products. Customers can also opt for expedited shipping for an additional fee.


Subscription plans start at $34.95 per month. Prices may vary depending on the product selected and the length of the subscription period. Customers may also be responsible for additional taxes and fees.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...