Users Voice for Moo

4% users rated Terrible
2% users rated Poor
1% users rated Average
1% users rated Very Good
92% users rated Excellent
Pie Chart Review Representation for Moo
Moo Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Jan 2019

Last updated by on 10 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Sep 2022 4.6 5 4.5 4.5 3.8 3.7
Oct 2022 5 5 4 4.7 4.2 2.5
Nov 2022 4.8 3.4 4.2 4.2 2.8 3
Dec 2022 5 5 5 5 5 5
Apr 2023 4.6 5 4.1 3.3 3.4 5
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Detailed Moo Review by

Introduction

Moo.com is an online printing service that offers an array of high-quality business cards, flyers, postcards, and other printed products. The platform has been around since 2006 and has since grown to become a popular choice for businesses and individuals looking to create professional-looking marketing materials.

Pros and Cons

Pros:
  • Wide range of high-quality products and designs to choose from
  • Easy to use interface and intuitive design tools
  • Great customer service and support
  • Offers fast and reliable shipping options
  • Excellent value for money
Cons:
  • Not the cheapest option on the market
  • Cannot create fully custom designs
  • Synchronization issues may occur when using third-party apps

User Experience

Moo.com offers a user-friendly platform that is intuitive and easy to use. The website is well-designed, and the interface is clean and easy to navigate. The tools provided are easy to understand and use, making it a great option for both beginner and advanced users.

Pricing and Value for Money

Moo.com offers a wide range of products and designs at competitive prices. While they may not be the cheapest option on the market, their quality and customer service make them an excellent value for money. Prices can vary depending on the quantity and type of product, but they offer various discounts and promotions throughout the year.

Alternatives

Some popular alternatives to Moo.com include Vistaprint, Printful, and Printify. Each platform offers a wide range of products and designs at competitive prices, making them excellent options for businesses and individuals looking to create professional-looking marketing materials.

Customer Service

Moo.com provides excellent customer service and support. They offer a comprehensive FAQ page, a dedicated customer service team, and a live chat feature. Their team is knowledgeable and quick to respond to any inquiries or issues that customers may have.

Product Quality and Selection

Moo.com offers a wide range of high-quality products, including business cards, flyers, postcards, and more. Each product has different design and customization options, making it easy for users to create unique and professional-looking marketing materials. The quality of the products is impressive, with a focus on color accuracy and overall print quality.

Website Usability

The website is well-designed, intuitive, and easy to navigate. The tools provided are simple to use, and users can customize their products with ease. Moo.com also offers a mobile app, which allows users to create and customize their products on the go.

Returns and Exchanges

Moo.com offers a comprehensive returns and exchange policy. If a customer is not satisfied with their product, they have the option to return it for a full refund or exchange it for a new product. However, they do have specific requirements that must be met for returns and exchanges, so be sure to read their policy before making a purchase.

Promotions and Discounts

Moo.com offers various discounts and promotions throughout the year, making it easy for customers to get high-quality products at affordable prices. They also offer a referral program, which allows users to earn credit towards future purchases by referring friends and family.

Reputation

Moo.com has an excellent reputation in the industry, with many customers praising their customer service, quality of products, and overall experience using the platform. They have been in business for over a decade, which is a testament to their reliability and commitment to providing high-quality products and services.

Payment Options

Moo.com accepts all major credit cards, including Visa, Mastercard, and American Express. They also accept payment via PayPal, making it easy for customers to complete their purchases.

Loyalty Programs

Moo.com offers a referral program, which allows users to earn credit towards future purchases by referring friends and family. They do not currently have a loyalty program, but their referral program is a great way to earn rewards while also helping others discover the platform.

Customer Reviews

The platform has a high rating on various review websites, with many users praising their customer service, quality of products, and overall experience using the platform. The reviews are overwhelmingly positive, which is a testament to their reliability and commitment to providing high-quality products and services.

Community Involvement

Moo.com is committed to sustainability and reducing their environmental impact. They use FSC-certified paper, soy-based inks, and recycled materials whenever possible. They also work with various charities and organizations to give back to the community and support social and environmental causes.

Shipping and Costs

Moo.com offers fast and reliable shipping options, with various delivery methods to choose from. They also offer international shipping, making it easy for users to order from anywhere in the world. Shipping costs vary depending on the destination and type of product, but they offer free shipping on orders over a certain amount.

Moo Recent User Reviews

User Rating

5 stars

474

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Reviewer Name: A.Boquillon

Review Submission Date: 2022-12-23

Review Title: Really great assistance
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Review Description: Really great experience, I buy all my cards in MOO.One time I have receive cards with errors, its a production problem (not a file problem) the support recreate my order.Nice assistance, I appreaciate and i recommand for these reasons.

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Reviewer Name: Lucie, The Gourmet Goddess

Review Submission Date: 2022-12-22

Review Title: Lifetime Moo-er
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Review Description: I have been ordering Moo products for eons! The design team is fantastic. Uploading and manipulating designs is a cinch, ordering and reordering a breeze, and taking credit for Moo's posh products is a joy! I am always over the moon with my order. It started at the beginning with business cards, and I gradually moved on to stationary, stickers, and journals. What a pleasure!

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Reviewer Name: Robin Lead

Review Submission Date: 2022-12-21

Review Title: Ease of design
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Review Description: I found this site to be very easy for designing business cards. I will definitely use them again!

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Reviewer Name: Aurelia Vel

Review Submission Date: 2022-12-17

Review Title: Perfection
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Review Description: I've been having a hard time with other companies lately. They are advertising to new customers but can't keep their current ones happy. Multiple hours wasted. Misprints, No Deliveries, and Poor Service overall. Then, I figured I'd try out MOO. First order was PERFECT. I even received the order a few days early during holiday season. I've never been so happy to have a brilliant and beautiful postcard.

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Reviewer Name: Daniel McWilliams

Review Submission Date: 2022-12-15

Review Title: MOO is fantastic
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Review Description: Until recently I had never even heard of MOO. the quality of your business cards and brochures are phenomenal. Before finding MOO, I was using Staples- which doesn't even come close to MOO.  I just showed some people what I had printed by MOO, and they were very impressed. And now they want to also use MOO. Thanks for duch a great job.

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Reviewer Name: Whitney Aleto

Review Submission Date: 2022-12-15

Review Title: AMAZING customer service!
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Review Description: I have used this company for years to make my business cards, the quality is out of this world. So when my brother needed some business cards I used MOO to make his. At no fault of MOO I made a mistake on his cards and called to see what my options were. They gave me a promo code for the exact amount we paid so I could correct MY mistake at no cost. They want us to be satisfied and I am so thankful for their kindness in this situation. I will never go anywhere else but MOO. The quality and the customer service is top notch.

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Reviewer Name: Yaniel Morales

Review Submission Date: 2022-12-15

Review Title: I am so happy to finally find an online…
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Review Description: I am so happy to finally find an online Printing company like MOO. The quality, the fastest and the atention to details, was definitely GREAT. I love to see my clients happy with the results. I will definitely will continue using MOO for my future Projects in Branding. Thanks a lot for everything MOO

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Reviewer Name: Kim P

Review Submission Date: 2022-12-15

Review Title: Great service from Moo
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Review Description: First time I have used Moo for my Christmas cards, I use my own art work each year and, as usual, was late producing something suitable! So chose Moo and have not been disappointed, really easy to create the card and cards arrived within 48 hours of placing order. I did pay for express delivery, but still arrived a full day before they were expected & given the postal strikes I was very pleasantly surprised. Lovely quality product, I will certainly use again.

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Reviewer Name: Odette Fratellia

Review Submission Date: 2022-12-14

Review Title: THANK YOU
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Review Description: This is the first time that I go through this site to order my greeting cards and I do not regret the experience at all. After a big mistake on my part, the service was very responsive and sent all my orders back to me for free. Thanks again !

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Reviewer Name: Courtney Thompson

Review Submission Date: 2022-12-13

Review Title: Great, but strange seam?
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Review Description: Cards were delivered early and the ink quality is great! Only thing I am a little confused about is the cards look like the front and back were glued together with red paper in the middle. It looks alright, but I am just a little lost how that got on my order, as I am trying to find where that option is even available on these postcards? The seams were a little messy and I would have just liked a normal postcard.Other than this, Moo is an awesome option and their quality is typically amazing!

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