User Reviews Editorial Review

User Review Scores: Pie Chart Analysis

10% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
85% users rated Excellent
User Reviews
User Rating
Duration
Maria 19692 days ago
★ ★ ★ ★ ★

Karina D and the

My review for moo.com I wanted to thank Karina D and the Design Team they were extremely helpful. Thank you to Karina for responding to my emails so quickly and for going out of her way to try to find a solution to my problem. Best wishes

18/11/2023
Rebecca Lee Elliott 19692 days ago
★ ★ ★ ★ ★

Can8217t recommend Moo enough

My review for moo.com Cant recommend Moo enough have printed many business cards and postcards for me over the years and not only are their products beautifully printed and presented their attention to detail customer service and care is just fantastic. My wedding invite design had various problems and they were so patient with me sending back and forth many versions before it was just right and offering a free reprint if I wasnt happy with the results. Amazing

16/11/2023
wendy 19692 days ago
★ ★ ★ ★ ★

MOO is the BEST

My review for moo.com MOO is the best I just received my personal biz cards and they are perfect and also arrived early Last week I also ordered cards for my client. She received and they were not trimmed properly at the cop marks. She called CS and they reprinted asap for her without hesitation. Great customer service and amazing quality products. Will def be printing with MOO more often. Thank you

16/11/2023
Alex Deem 19692 days ago
★ ★ ★ ★ ★

Quality is remarkable Great customer service

My review for moo.com Quality is remarkable and the customer service is even better. I will use MOO for all my future needs

16/11/2023
Astra Papa 19692 days ago
★ ★ ★ ★ ★

I love moo.com

My review for moo.com I have used Moo.com for many projects and they always deliver Their customer service is professional and quick to resolve any issues too. I really recommend using this company.

16/11/2023
Jean-Francois Larouche 19692 days ago
★ ★ ★ ★ ★

Exceptional Service and Quality at MOO

My review for moo.com As a frequent user of printing services Ive experienced my fair share of ups and downs with various companies. However my recent experience with MOO has set a new standard of excellence. From the very beginning the team at MOO demonstrated an exceptional level of customer service. When I needed to reprint my business cards due to a problem in the artwork MOO handled the situation with utmost professionalism and efficiency. Not only did they quickly replace the original artwork with the new files I provided but they also reprinted the cards at no additional charge. The quality of the business cards is outstanding with crisp graphics and durable material. The attention to detail is evident and its clear that MOO takes great pride in their work. Thank you MOO for your exceptional service and qualityJeanFranois Larouche

16/11/2023
AIR 19692 days ago
★ ★ ★ ★ ★

I asked for support

My review for moo.com I asked for support after sending the order and got not only a response in a very short time...but a positive one Thats to be appreciated Thank you MOO Team. MOO impressed me with their style and excellent service I recommend it to everyone

15/11/2023
Nicholas Ursiak 19692 days ago
★ ★ ★ ★ ★

I Used to Adore Moo

My review for moo.com I used to adore Moo using them for years for my artwork postcards. Their quality and color is always top notch which still stands. For the last year all of my orders several each containing hundreds of prints always arrived with physical damage. The cycle was the same. I reach out get a refund or replacement but the replacements usually had damage or defects as well. Id keep ordering hoping for a perfect batch but whole orders always had a crushed corner for each sizeproduct. Something has been happening preshipment because the main boxbubble mailers they arrive in are never damaged nor are the individual cardboard wrappings each pile of prints is protected in. I reached out for the final time today and received a similar response from my last. Apparently its a problem with their packaging but... how does the packaging forcefully crush a single corner of a pile every single time Especially when some things receive different packaging and also arrive damaged in the same spot like business cards in their boxes and thick Luxe prints in durable wrappings. It just happens across the board I personally think something is happening with forceful packaging methodsmachines that is harming corners especially when its a consistent location. Until then I guess I will never know. The back and forth of still not receiving a perfect order heck or even a 75 perfect order has been too much. Im taking a break from them until they maybe reach a fix.

15/11/2023
Consumer 19692 days ago
★ ★ ★ ★ ★

Amazing service

My review for moo.com Amazing service. Ren really helped me sort my project and get the guidelines right for the design. So grateful Nerys London

15/11/2023
Greg Palmer 19692 days ago
★ ★ ★ ★ ★

Excellent Support from Moo.

My review for moo.com Excellent Support from Moo. Supported by Ren MI messed up the designs that I uploaded to Moo and was slightly confused by the Safe area. Ren helped me fix the designs and reprinted for me. Ill definitely be recommending Moo and will use again.

15/11/2023
Michael Mohr 19692 days ago
★ ★ ★ ★ ★

I used to like moo until they got

My review for moo.com I used to like moo until they got greedy and started trying to charge designers for access to their glorified affiliate system. Hard pass.

15/11/2023
Bart Gasiorek 19692 days ago
★ ★ ★ ★ ★

Not Worth The Money

My review for moo.com The silver foil was done carelessly and didnt line up with the artwork even though I triple checked to make sure the artwork was correct. Total hack job on their part. I paid for faster shipping and it still arrived late. Only after I contacted them did they hustle to get my order out. Moo has really gone downhill in recent years.

14/11/2023
E -10 days ago
★ ★ ★ ★ ★

Great customer service.

My review for moo.com It was the customer service that was great Thanks Ryan. My cards did not turn out quite how I expected and was disappointed. However after a grumble email Ryan helped sort the issue out without a fuss and gave me some much needed guidance. The response was efficient timely and helpful. The cards are good quality and reasonable pricing.

12/11/2023
Alex W. 51 days ago
★ ★ ★ ★ ★

These are the good guys

My review for moo.com The price is unbeatable. The quality is top But what we particularly want to emphasize is the very dedicated and friendly service We are satisfied and can recommend Moo without reservation. Many thanks from Berlin

10/11/2023
shannon reynolds 81 days ago
★ ★ ★ ★ ★

Their quality is always top notch

My review for moo.com Their quality is always top notch. I have ordered several different types of their products and always the colors are bright their supplies high quality etc. I have only ever had one issue where something was missing from my order I have ordered probably 25 times with them. In that one instance they immediately sent a replacement and gave me a credit on my account for future use. This is the type of business you want to give your money to.

09/11/2023
Jeallyn Tria 112 days ago
★ ★ ★ ★ ★

Haley D

My review for moo.com Haley D. was great Super helpful responsive and knowledgeable. She worked with me until we got the business card design perfect. Would definitely work with her and MOO again

08/11/2023
David Pascolla 143 days ago
★ ★ ★ ★ ★

Stellar customer service

My review for moo.com Tiffany and the entire team at Moo went above and beyond to help out with my latest business card order. I designed my cards with a font that was quite small and somewhat unreadable. Moo allowed me to replace the order with the correct font size and expedited the shipping. This company quality and customer support are top notch and I cant wait to place my next order. Thank you

07/11/2023
Jenny P 204 days ago
★ ★ ★ ★ ★

Brilliant service from Moo when

When I decided to order business cards from Moo.com I never expected to experience such exceptional customer service. From the moment I placed my order I knew I was in good hands. However it was when I made a significant mistake on my cards that I truly realized the incredible commitment of Moos staff to their customers. Melissa in particular went above and beyond to rectify my error and ensure that I received a flawless final product. I cannot emphasize enough how grateful I am for Melissas assistance. She not only resolved the issue swiftly but also demonstrated genuine care and understanding throughout the process. Her dedication saved me from a considerable amount of stress and the burden of having to dispose of a large batch of unusable cards. Her commitment to customer satisfaction truly exceeded my expectations and for that I am immensely thankful. Moos operational efficiency and the quality of their products are impressive on their own but it is the unparalleled level of customer support that sets them apart. I wholeheartedly recommend Moo.com to anyone seeking topnotch printing services and a team that values its customers. Melissas superb handling of my order has solidified my loyalty to Moo and I eagerly anticipate future opportunities to engage with such a remarkable company. Thank you Moo and a special thanks to Melissa for making my experience truly exceptional.

05/11/2023
David Alexanders 265 days ago
★ ★ ★ ★ ★

I8217ve been a very happy MOO customer for

My review for moo.com Ive been a very happy MOO customer for many years. The quality is brilliant and their Customer Service is absolutely TOP CLASS. They bend over backwards to solve any problem. I recently placed an order for 100 business cards. They came out horrible because of my own fault I exported the InDesign file in the wrong manner and I told them honestly it was my mistake. Well they still allowed me to reprint them for free. MOO is the perfect partner for my business and I will remain loyal. Thank you MOO thank you Alison and God bless your business. Greetings from Monte Carlo

03/11/2023
jo cooper 265 days ago
★ ★ ★ ★ ★

Exceptional company

My review for moo.com I have been using MOO for my business jillbillycreatures aka Jillbilly for a while now. What can I say. The quality of their work is unparalleled. Their pricing for greeting cards is excellent and affordable for a small business. Even though I am in Australia the orders arrive well within times specified and they are packaged beautifully. Any issues with the print are dealt with TOTALLY WITHOUT FUSS Their customer service is beyond anything I have witnessed as a consumer. I would HIGHLY recommend these folks. Their communication is kind playful and professional. I will always do business with them. Thanks MOO

03/11/2023
Next Page →

Introduction

Moo.com is an online printing service that offers an array of high-quality business cards, flyers, postcards, and other printed products. The platform has been around since 2006 and has since grown to become a popular choice for businesses and individuals looking to create professional-looking marketing materials.

Pros and Cons

Pros:
  • Wide range of high-quality products and designs to choose from
  • Easy to use interface and intuitive design tools
  • Great customer service and support
  • Offers fast and reliable shipping options
  • Excellent value for money
Cons:
  • Not the cheapest option on the market
  • Cannot create fully custom designs
  • Synchronization issues may occur when using third-party apps

User Experience

Moo.com offers a user-friendly platform that is intuitive and easy to use. The website is well-designed, and the interface is clean and easy to navigate. The tools provided are easy to understand and use, making it a great option for both beginner and advanced users.

Pricing and Value for Money

Moo.com offers a wide range of products and designs at competitive prices. While they may not be the cheapest option on the market, their quality and customer service make them an excellent value for money. Prices can vary depending on the quantity and type of product, but they offer various discounts and promotions throughout the year.

Alternatives

Some popular alternatives to Moo.com include Vistaprint, Printful, and Printify. Each platform offers a wide range of products and designs at competitive prices, making them excellent options for businesses and individuals looking to create professional-looking marketing materials.

Customer Service

Moo.com provides excellent customer service and support. They offer a comprehensive FAQ page, a dedicated customer service team, and a live chat feature. Their team is knowledgeable and quick to respond to any inquiries or issues that customers may have.

Product Quality and Selection

Moo.com offers a wide range of high-quality products, including business cards, flyers, postcards, and more. Each product has different design and customization options, making it easy for users to create unique and professional-looking marketing materials. The quality of the products is impressive, with a focus on color accuracy and overall print quality.

Website Usability

The website is well-designed, intuitive, and easy to navigate. The tools provided are simple to use, and users can customize their products with ease. Moo.com also offers a mobile app, which allows users to create and customize their products on the go.

Returns and Exchanges

Moo.com offers a comprehensive returns and exchange policy. If a customer is not satisfied with their product, they have the option to return it for a full refund or exchange it for a new product. However, they do have specific requirements that must be met for returns and exchanges, so be sure to read their policy before making a purchase.

Promotions and Discounts

Moo.com offers various discounts and promotions throughout the year, making it easy for customers to get high-quality products at affordable prices. They also offer a referral program, which allows users to earn credit towards future purchases by referring friends and family.

Reputation

Moo.com has an excellent reputation in the industry, with many customers praising their customer service, quality of products, and overall experience using the platform. They have been in business for over a decade, which is a testament to their reliability and commitment to providing high-quality products and services.

Payment Options

Moo.com accepts all major credit cards, including Visa, Mastercard, and American Express. They also accept payment via PayPal, making it easy for customers to complete their purchases.

Loyalty Programs

Moo.com offers a referral program, which allows users to earn credit towards future purchases by referring friends and family. They do not currently have a loyalty program, but their referral program is a great way to earn rewards while also helping others discover the platform.

Customer Reviews

The platform has a high rating on various review websites, with many users praising their customer service, quality of products, and overall experience using the platform. The reviews are overwhelmingly positive, which is a testament to their reliability and commitment to providing high-quality products and services.

Community Involvement

Moo.com is committed to sustainability and reducing their environmental impact. They use FSC-certified paper, soy-based inks, and recycled materials whenever possible. They also work with various charities and organizations to give back to the community and support social and environmental causes.

Shipping and Costs

Moo.com offers fast and reliable shipping options, with various delivery methods to choose from. They also offer international shipping, making it easy for users to order from anywhere in the world. Shipping costs vary depending on the destination and type of product, but they offer free shipping on orders over a certain amount.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...