Moonpig Reviews

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702 Reviews

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12% users rated Terrible
4% users rated Poor
7% users rated Average
12% users rated Very Good
66% users rated Excellent
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S Sunshine
43 days ago

A Heartfelt Discovery: Moonpig’s Birthday Cards Speak Volumes

Sharing my experience with Moonpig, I can't help but express my delight at finding the perfect birthday card for my brother. It was a heartfelt moment that struck a chord. However, I couldn't overlook the absence of cards tailored for seniors that steer clear of the overdone "old age" humor that can sometimes be hurtful. It's crucial for greeting cards to celebrate every stage of life without resorting to stereotypes that might not sit well with recipients. While some cards might appeal to younger audiences seeking a quick laugh, there's a significant gap in humor that resonates with older recipients. It's essential for card companies to create content that uplifts and genuinely connects with individuals of all ages. Moonpig, your challenge lies in crafting cards that bring joy and laughter to seniors without inadvertently conveying the message that aging equates to irrelevance. Let's celebrate every birthday with sincerity and respect, ensuring that each card speaks volumes of love and appreciation.
L Liam C
43 days ago

Overcoming a Delivery Address Mishap with Exceptional Customer Service

Embarking on my first order with Moonpig, I encountered a hiccup when I mistakenly input the wrong delivery address. However, their customer service team swiftly came to my rescue, granting me credits to resend the lost card free of charge. This act of generosity and efficiency truly solidified my trust in Moonpig. Moreover, delving into the customization options while creating the card was an absolute delight. The freedom to personalize every detail truly made my card unique and special. I am genuinely impressed by the level of creativity that Moonpig allows its customers to explore. Thanks to Moonpig’s exceptional customer service, I not only rectified a mistake but also discovered a platform that values its customers’ satisfaction above all else. I am grateful for the seamless experience and will undoubtedly be a returning customer, eager to explore more of Moonpig’s endless customization possibilities.
S Shosh
44 days ago

Bringing Joy and Lasting Memories with Moonpig’s Thoughtful Gifts and Stunning Flowers

When I stumbled upon Moonpig.com, I never imagined the immense joy and happiness it would bring to my loved ones. The ability to customize a perfect, personal card allowed me to convey my deepest emotions in a unique and heartfelt way. But what truly stole my heart was their incredible selection of gifts and flowers. The flowers, oh, the flowers! They were not just beautiful; they were a symbol of love and care, arriving in pristine condition and exuding freshness that lasted for ages. Each petal seemed to whisper a message of love and admiration, spreading joy and warmth wherever they were placed. Moonpig didn't just deliver gifts; they delivered lasting memories. The smiles, the gratitude, and the sheer delight on my loved ones' faces were priceless. Moonpig has truly mastered the art of turning moments into cherished memories, and for that, I am eternally grateful. Thank you, Moonpig, for brightening up my world with your thoughtfulness and beauty.
K Kath
44 days ago

A Personalized Birthday Surprise for a Young Football Enthusiast

I had the most heartwarming experience with moonpig.com when I wanted to find a special birthday card for my football-loving 10-year-old grandson. Being a part of his local youth team, I was determined to make his day extra special. With moonpig.com's customization options, I was able to upload a photo of him proudly wearing his football gear onto the card, complete with the number 10 - making it truly one-of-a-kind. The attention to detail and the high-quality printing made the card stand out beautifully. I opted to have it delivered to my home with an additional envelope, allowing me to hand it over to him through his mom just before their holiday abroad, where he'd be celebrating his big day. The joy and excitement on his face when he saw his personalized birthday surprise were priceless and truly made the whole experience unforgettable. Thank you, moonpig.com, for helping me create a memory that will stay with us forever. Your platform made it easy for me to add a personal touch to an already special day, and for that, I'll always be grateful.
C Caroline Williamson
44 days ago

Heartfelt Connections Made Easy with Moonpig: Where Every Card Finds its Perfect Match

Allow me to share my genuine experience with Moonpig.com, where finding the perfect card for any occasion is a breeze. Not only are their cards easy to personalize, but the thoughtful touches like reminders and an address book make sending heartfelt wishes a seamless process. What sets Moonpig apart is their reliability – each card always arrives right on time, ensuring that your message is never late or missed. And speaking of memorable moments, there's a charming little tune that plays when you've completed your order, adding an extra touch of joy to the whole experience. From birthdays to anniversaries, and every celebration in between, Moonpig has truly become my go-to for spreading love and happiness through thoughtful greetings. Let Moonpig be your partner in making meaningful connections, one card at a time!
K Kirsteen
44 days ago

Unforgettable Memories Captured with Personalized Touch

Sharing my experience with moonpig.com – the vast selection of cards left me in awe! I loved the ability to infuse my personality by personalizing them with cherished photos, transforming ordinary cards into heartfelt keepsakes. The process was seamless, making every card distinct, a perfect touch for those special moments. Not only was the pricing reasonable, but the swift delivery exceeded my expectations, ensuring timely surprises for my loved ones. Grateful for this platform that turns mundane greetings into treasured memories!
C Customer
44 days ago

On-time delivery and delightful products – A heartfelt experience

I recently had the pleasure of ordering from moonpig.com, and I must say, their products are truly as delightful as described. The flowers were exquisite, and the hamper was a bundle of joy. However, what truly stood out was the delivery experience. Despite my instructions for a Valentine's Day delivery (which also happened to be my mum's birthday), the hamper arrived a week early. While it was a bit of a surprise, I couldn't help but appreciate the sentiment - after all, better early than late, right? This small hiccup may have cost them a perfect rating, but it also showed me their commitment to prompt delivery. I'll definitely be returning for more heartwarming surprises!
M Mrs W
44 days ago

A Sweet Surprise Delivered Overnight

From the moment I landed on moonpig.com, I knew I was in for a treat. The extraordinary service had my order in my hands the very next day, just as I had requested. The seamless ordering process offered a plethora of delivery options to cater to my needs, making my experience truly delightful. As the large retro sweet jar arrived at my doorstep, I couldn't contain my excitement. I gifted it to a dear friend, and their eyes sparkled with joy upon receiving it. The assortment of nostalgic sweets brought back cherished memories and evoked smiles of pure bliss. Thank you, moonpig.com, for not just delivering a package, but for delivering happiness and nostalgia in a jar. This sweet surprise truly made our day and cemented a lasting memory.
M Mrs Reynolds
44 days ago

My first try at utilizing Moonpig

My evaluation for moonpig.com It was my first try at utilizing Moonpig and located it fairly straightforward to ship a card of my option to a pal. I created the cardboard on the afternoon earlier than her Birthday and it arrived safely and in time for her large day. I used to be very impressed and will certainly be utilizing Moonpig once more.
J Julie
44 days ago

A 4-Star Journey: Navigating the Seas of Personalized Gifting at Moonpig

Embarking on the virtual aisles of Moonpig.com, I was ready to explore a realm where customization reigns supreme. At first, my excitement soared as I envisioned the perfect gift, tailor-made for my loved one. The vast array of choices, however, soon became overwhelming, like a sea of possibilities threatening to engulf me in indecision. As I navigated through the site, the filters provided some semblance of direction, yet the sheer volume of unsuitable options left me feeling adrift. Despite my efforts to find the ideal match, I found myself settling for a choice that felt rushed, a compromise born out of necessity rather than desire. Amidst the waves of frustration, there were pockets of calm. The customisation features offered a glimmer of hope, allowing me to add a personal touch to the chosen gift. The convenience of scheduling automatic delivery on the selected date was a lifesaver, ensuring that my heartfelt gesture would reach its destination right on time. Despite the challenges faced, the prospect of discounts and thoughtful reminders kept my optimism afloat. The potential for a smoother sailing journey in the future beckoned, promising a rewarding experience that could outweigh the initial struggles. As I reflected on my voyage through Moonpig, I realized that while the waters may have been choppy at times, the destination of heartfelt connection and thoughtful gifting remained within reach.
T Theresa Blake
44 days ago

Embracing Heartfelt Connections with Moonpig: A Treasured Review

Embarking on a journey to seek the perfect card and gift for loved ones is often a heartfelt mission. Moonpig, with its exceptional service, has truly been a beacon of convenience and joy in my life. The notion of good value transcends mere monetary calculations when it comes to Moonpig. The ability to infuse personal messages into each card creates a canvas for sentiments to unfold. Every word penned carries the weight of emotions and love, making each card a cherished keepsake. Living abroad, the significance of timely deliveries cannot be overstated. Moonpig ensures that distance does not hinder the warmth of connection, as my family and friends unfailingly receive their cards, bringing smiles across oceans and borders. Moreover, Moonpig's offering extends beyond cards, encompassing a realm of quality gifts that add an extra layer of delight to celebrations. The assurance of good quality further enhances the gifting experience, turning moments into memories etched with thoughtfulness and care. In a world where gestures speak volumes and connections hold immense importance, Moonpig stands as a steadfast companion, facilitating love and connection to bloom beautifully. Grateful for the impeccable service and heartwarming experiences, Moonpig has undoubtedly become an integral part of my journey in spreading love and joy.
N Nicola
44 days ago

A Heartfelt Gesture, Slightly Tarnished by a Missed Date

In sharing my experience with moonpig.com, I must say the flowers and card I ordered were truly wonderful and deserving of praise. The thought and care put into the arrangement was evident, and I was genuinely touched. However, as much as I want to give a glowing 5-star review, a certain disappointment crept in when the delivery missed the intended date. On reflection, I believe that a clearer communication on the expected delivery timeline could have managed my expectations better. If only it was explicitly stated from the beginning that the delivery date might vary, it would have set a more realistic anticipation. This information only became apparent post-order, which somewhat dampened the overall experience. Despite this minor hiccup, I remain appreciative of the lovely gesture and quality of the products received. Transparency in delivery timelines would be a valuable enhancement to ensure every customer's experience is as delightful as the products themselves.
S Sheila Walker
44 days ago

Effortless Personalization and Precise Delivery – My Moonpig Experience Shines Bright!

When I stumbled upon Moonpig.com, I never expected selecting a card to be such a breeze. The sheer variety for every occasion made finding the perfect card a delightful experience. The ability to personalize the chosen card effortlessly added a special touch, making me feel like a thoughtful sender each time. What truly won me over were the AI text suggestions. They were more than just words; they were thoughtful prompts that sparked my creativity and helped me convey my feelings perfectly. It felt like having a supportive friend guiding me through the process. Sending the card was a stress-free task. With the guarantee of timely delivery, I could send my heartfelt wishes anywhere with peace of mind. Knowing that my card would reach its destination on time, no matter how far, brought immense relief. Moonpig.com offers this seamless experience at a fair price, making it a win-win situation. From selection to customization to delivery, every step was executed flawlessly. It's an absolute joy to find a service that values both quality and affordability. My Moonpig experience has been nothing short of perfect. Effortless, personalized, and precise – it's a shining example of how online card selection and sending should be. I've found my go-to for all things heartfelt, and I couldn't be happier!
S Sydney Storer
44 days ago

Perfect Scores Every Time: My Everlasting Love for Moonpig

Moonpig.com has truly become my go-to for all things personalized and special. I have been a loyal customer for some time now, and I can confidently say that every experience with them has been flawless. From designing and customizing cards with ease to the joy of timely deliveries, Moonpig never fails to impress. Each time I receive a perfectly crafted card, it only solidifies my trust in their exceptional service. Without a doubt, Moonpig deserves a perfect 10 out of 10 every single time. Here's to many more memories created with Moonpig's unmatched quality and reliability!
A Angie McCabe
44 days ago

Moonpig’s Exceptional Service – A Card Lover’s Delight!

As a dedicated user of Moonpig, I can't help but sing praises for their impeccable service. Recently, I placed an order on a Friday night for two giant cards, and to my surprise, they were delivered promptly on Sunday. The efficiency of their delivery is truly commendable. However, like any experience, there was a minor hiccup. I found it slightly disappointing to have to pay postage twice for posting two giant cards separately, especially when ordering multiple items. The additional cost of nearly £13 for separate postage on each item was a downside. Despite this small inconvenience, the quality of the cards surpassed my expectations. Their unique designs and exceptional print quality truly make Moonpig stand out. I would highly recommend Moonpig to anyone looking for personalized and top-notch cards. The hassle-free experience of creating and receiving customized cards from Moonpig is unmatched in the industry. Overall, Moonpig's remarkable service and outstanding card quality make them my go-to choice for all special occasions. 👌

Introduction

Moonpig.com is an online retailer specializing in personalized greeting cards, flowers, and gifts. With its extensive range of customizable products and convenient delivery options, Moonpig has become a leading name in the industry. In this editorial review, we will explore various aspects of Moonpig.com and provide an in-depth analysis of its offerings, user experience, customer service, and more.

Pros and Cons

  • Pros:
    • Wide selection of customizable products
    • Convenient and user-friendly website interface
    • Fast and reliable delivery options
    • Excellent customer service
    • High-quality product materials and printing
  • Cons:
    • Occasional delivery delays during peak seasons
    • Some users reported issues with mobile app performance
    • Limited customization options for certain products

User Experience

Moonpig.com offers a seamless and intuitive user experience, thanks to its well-designed website. Navigating through different categories and personalizing products is effortless, ensuring a smooth shopping experience. The site's responsive design caters to both desktop and mobile users, enabling easy access from various devices.

Pricing and Value for Money

While Moonpig's pricing may be slightly higher compared to traditional greeting cards, the value for money is exceptional considering the level of personalization and quality offered. Customers have the option to choose from a range of price points, ensuring there is something for everyone's budget.

Customer Service

Moonpig.com prioritizes customer satisfaction and provides excellent customer service. Their responsive support team promptly addresses any queries or concerns raised by customers. The company also has a comprehensive FAQ section that assists users in finding answers to common questions.

Product Quality and Selection

Moonpig offers a wide array of products, including personalized cards for all occasions, flowers, gift hampers, and more. The quality of their products is consistently high, with attention to detail given to printing, materials, and overall presentation. Customers can expect to receive beautiful and durable products that make a lasting impression.

Website Usability

Moonpig.com boasts a user-friendly website interface that is easy to navigate. The search functionality allows customers to find specific products effortlessly, while well-organized categories help browsing through various occasions and themes. The website's speed and performance are generally excellent, ensuring a hassle-free shopping experience.

Returns and Exchanges

Moonpig.com has a straightforward and customer-friendly returns policy. If a customer is not satisfied with their purchase, they can contact the customer service team for assistance and arrange for a return or exchange. The company strives to resolve such issues promptly, ensuring a positive resolution for all parties involved.

Promotions and Discounts

Moonpig.com frequently offers promotions and discounts, making their products even more affordable. The website often features seasonal sales, discount codes, and bundle deals that customers can take advantage of to save money while enjoying the personalized shopping experience.

Reputation

Moonpig.com has established a strong reputation as a reliable and trusted online retailer. With over two decades of operation, the company has garnered a significant customer base and positive reviews. Moonpig's commitment to delivering high-quality products and exceptional customer service has contributed to its esteemed reputation in the industry.

Payment Options

Moonpig.com offers a range of convenient payment options, including credit cards, debit cards, and PayPal. This flexibility allows customers to choose their preferred method for seamless and secure transactions.

Loyalty Programs

Currently, Moonpig.com does not offer a dedicated loyalty program. However, the company occasionally provides exclusive discounts and offers to its loyal customers through email newsletters and promotions.

Customer Reviews

Customer reviews play a vital role in assessing the trustworthiness and reliability of online retailers. Moonpig.com has garnered numerous positive reviews from satisfied customers, highlighting factors such as product quality, customization options, and delivery speed. These reviews reflect the positive experiences that many users have had while shopping on Moonpig.com.

Community Involvement

While Moonpig.com does not have an extensive community involvement program, the company actively supports various charitable initiatives. Through collaborations with charitable organizations, they contribute to social causes and make a positive impact on the community.

Shipping and Costs

Moonpig.com offers reliable shipping services at reasonable costs. Standard delivery is available for a nominal fee, with options for express or next-day delivery for urgent orders. The shipping costs vary based on the delivery location and chosen delivery speed. Overall, Moonpig's shipping services are efficient and ensure timely delivery of orders.

In conclusion, Moonpig.com is a reputable online retailer that excels in providing personalized greeting cards, flowers, and gifts. With its broad product selection, user-friendly website interface, excellent customer service, and high-quality offerings, Moonpig.com has established itself as a go-to destination for individuals seeking unique and thoughtful presents. Whether buying for oneself or surprising a loved one, Moonpig.com offers a delightful shopping experience that caters to various occasions and budgets.